Author: Joe Daniels

Product
How to Become a Product Manager with No Experience
January 9, 2020

Product management has grown from strength to strength in recent years, fast becoming a vital area of any SaaS company. With that in mind, we thought we’d take a look at how you can become a product manager, even if you have no previous experience. If you’re looking for a change in career in 2020, then product management might be the perfect role for you. Credit: Neal Iyer In the US, product manager roles have grown by 32% over the last two...

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Product
The 8 Best Product Roadmap Tools of 2021
January 7, 2020

Roadmapping is a crucial part of every product manager’s role, but it’s safe to say a lot of PMs don’t particularly enjoy it. Luckily, there are some excellent product roadmap tools / planning tools out there to help make it more bearable. If you like this list, visit the Userpilot blog for more product management and planning resources. In this article, we’re going to look at the most popular product roadmap tools. All have their own...

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Product
Mixpanel vs Google Analytics: Which is Better for Your SaaS Business?
December 17, 2019

In the red corner: Mixpanel. In the blue corner: Google Analytics. Who will emerge victorious? It’s the analytical fight of the century, it’s Mixpanel vs Google Analytics! Dramatics aside, one of the most important things you should be doing is tracking how users engage with your site and your product. There are a lot of different tools out there, each offering different features. Two of the biggest names are Mixpanel and Google Analytics, and...

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Product
16 Best Product Manager Tools You Don't Want to Miss
December 11, 2019

The SaaS industry continues to grow at an exponential rate. The good news: You can tap into that growth. Hopefully, the product manager tools we’re covering will help you out!  We’ve split the tools into different categories, so feel free to jump ahead to whichever kind of product you need. The categories of product manager tools are: Prototyping and UX (Userpilot, InVision, iRise) Feedback collection (Typeform, Feedier) User testing...

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Customer Success
The Best Customer Success Tools for 2021 and Beyond
December 2, 2019

Customer success has gone from strength to strength in recent years. More and more SaaS companies are starting to realize how important it is, and so they’re investing more time and effort into it. With that in mind, we thought we’d take a look at the best customer success tools. We’re going to take a look at each of them in turn, discuss their pros and cons, and give you all the information you need. Let’s start with a quick overview: What...

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Product
The Best Customer Engagement Software & Tools for SaaS in 2021
November 26, 2019

In 2021, it’s important to make sure you have the best tools in place to start the year in the best possible way. We’ve rounded up some of the best customer engagement software for SaaS. More and more SaaS companies are recognizing the amazing value that product-led growth provides. As a result, engagement tools have become increasingly important. We’re going to run through the best customer engagement software/tools so that you can choose...

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Customer Success \ Growth \ Product
How to Increase Product Adoption For Your SaaS
November 13, 2019

You can spend thousands of $$$ on marketing, hours fine-tuning your sales funnel, and yet, no results? Why? Well, most likely it’s because you need to improve your product adoption. Product adoption is crucial to the success of any SaaS product. I don’t just mean it’s what separates the good from the great, I mean it separates those that survive and those that don’t. This might sound like I’m exaggerating. But, as you’re about to see, if...

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Product \ Product Experience
How Product Usage Analytics Can Boost Engagement
November 8, 2019

Unless you’ve been living under a rock the past decade, you’ll know that data is key to the success of any SaaS product. Perhaps the most important data at your disposal is product usage analytics. In this guide, we’re going to look at: What product usage analytics is Why product usage analytics is so useful How segmentation takes your data to the next level How to use product usage analytics to boost product engagement Let’s get...

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Product \ Product Experience
How to Increase and Measure Product Engagement
October 24, 2019

Product engagement is a key factor when it comes to a successful SaaS product. Without engagement, you’ll find it really hard to retain your users, and upsell them onto more premium price plans. In this article, we’re going to teach you everything you need to know about product engagement. You’ll learn: What product engagement actually is What a product engagement manager does Why product engagement is essential for your business ...

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