customer success

Customer Success \ Product Experience
6 Customer Retention Strategies that Really Work
February 27, 2019

If you had to pick one thing as a business, which would it be? A new marketing campaign focused on customer acquisition? Or efforts to retain and maintain your relationship with your current c...

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Customer Success
How to Improve Customer Satisfaction in SaaS?
January 23, 2019

Customer satisfaction is an integral part of any SaaS business. There's a popular misconception that customer satisfaction is pretty much the same thing as customer service. However, there’s a ...

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