{"id":10186,"date":"2025-08-11T13:00:53","date_gmt":"2025-08-11T13:00:53","guid":{"rendered":"https:\/\/userpilot.com\/blog\/pendo-vs-walkme\/"},"modified":"2026-03-25T20:38:19","modified_gmt":"2026-03-25T20:38:19","slug":"pendo-vs-walkme","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/pendo-vs-walkme\/","title":{"rendered":"Pendo vs. WalkMe: Which Platform Wins on Features and Value?"},"content":{"rendered":"<p><em>The information in this comparison has been reviewed and is accurate as of August 2025.<\/em><\/p>\n<p>\n  If you\u2019re on the hunt for the ideal<br \/>\n  <a href=\"https:\/\/userpilot.com\/solutions\/product-adoption\/\">digital adoption solution<\/a>,<br \/>\n  you\u2019ve likely come across the two heavyweights in the space: <strong>Pendo<\/strong> and<br \/>\n  <strong>WalkMe<\/strong>. While both enable you to create and improve in-app onboarding<br \/>\n  experiences, each serves a distinct use case.\n<\/p>\n<p>So, Pendo vs WalkMe, which one is right for your business?<\/p>\n<p>\n  To save you time (and a few headaches), I\u2019ve taken a deep dive into both tools, testing them<br \/>\n  hands-on, reviewing extensive feedback from real users, and putting my insights into this blog.<br \/>\n  I\u2019ll give a very detailed head-to-head rundown, analyze their core features, explain where they<br \/>\n  fall short, and where they excel.\n<\/p>\n<h2 id=\"9f5iv\">What is Pendo, and who is it for?<\/h2>\n<p>\n  <a href=\"https:\/\/userpilot.com\/blog\/what-is-pendo-overview-features\/\">Pendo<\/a> is an<br \/>\n  all-in-one product experience platform that helps teams build better digital products. With<br \/>\n  powerful tools for analytics, session replays, on-screen guidance, and user feedback, it gives<br \/>\n  you a 360\u00b0 view of how people use your product and how to improve it.\n<\/p>\n<p>\n  Pendo has quite a large base of user personas, from UX designers to<br \/>\n  <a href=\"https:\/\/userpilot.com\/blog\/what-does-a-product-manager-do\/\">product managers<\/a> and<br \/>\n  customer success teams. It empowers cross-functional teams to drive user engagement, uncover<br \/>\n  friction points, and make data-driven decisions.\n<\/p>\n<h3 id=\"4or0b\">Pros of Pendo<\/h3>\n<ul>\n<li>\n    <strong>Flexible dashboards<\/strong>: Pendo has plenty of widgets that you can add to your<br \/>\n    dashboard, including<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/feature-adoption-101\/\">feature adoption<\/a>,<br \/>\n    net promoter score, poll results, guide engagement, <a href=\"https:\/\/userpilot.com\/blog\/increase-product-stickiness-saas\/\">product stickiness<\/a>, and MAUs, so you<br \/>\n    always have your most important user analytics metrics within reach. Additionally, it offers a<br \/>\n    native Engagement Score dashboard that provides a quick snapshot of product health by<br \/>\n    combining adoption, stickiness, and growth into a single score.\n  <\/li>\n<li>\n    <strong>Integrations<\/strong>: Pendo has over 50 different integrations to choose from,<br \/>\n    including popular tools like Intercom, Jira, Okta, and HubSpot. It supports several<br \/>\n    bi-directional syncs (e.g., HubSpot, Segment, Salesforce Discover feedback, Zendesk), plus<br \/>\n    workflow automation via platforms like Workato.\n  <\/li>\n<li>\n    <strong>AI innovation<\/strong>: Pendo has incorporated AI into its different products,<br \/>\n    enabling users to streamline workflows and optimize their productivity. For example, you can<br \/>\n    use AI to analyze user behavior at a scale or automate in-app guide creation.\n  <\/li>\n<\/ul>\n<h3 id=\"8cpve\">Cons of Pendo<\/h3>\n<ul>\n<li>\n    <strong>Expensive and complicated pricing<\/strong>: While<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/pendo-pricing\/\">Pendo pricing<\/a> isn\u2019t public and<br \/>\n    transparent, <strong>based on updated Vendr data, costs for Pendo typically range from<br \/>\n    $15,900 to $140,091 annually<\/strong>, depending on plan, <a href=\"https:\/\/userpilot.com\/blog\/what-is-a-mau\/\">MAU volume<\/a>, and add-ons. Neither<br \/>\n    Pendo nor WalkMe publishes exact list prices, so these estimates can vary \u2014 you\u2019ll still need<br \/>\n    to connect with sales for a specific quote.\n  <\/li>\n<li>\n    <strong>Data lag<\/strong>:<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/pendo-analytics-review\/\">Pendo\u2019s analytics<\/a><br \/>\n    dashboards only update once per hour. In some cases, this data lag could lead product teams to<br \/>\n    make the wrong decisions or draw false conclusions from outdated insights.<br \/>\n    <strong><br \/>\n      However, this only affects reporting \u2014 in-app Guides and flows trigger on client-side events<br \/>\n      in real time, so you can still fire contextual messages immediately based on user behavior.<br \/>\n    <\/strong>\n  <\/li>\n<li>\n    <strong>Limited engagement features<\/strong>:<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/pendo-guides\/\">Pendo\u2019s UI patterns<\/a> aren\u2019t the most<br \/>\n    flexible. While you can add checklists to a Resource Center, you can also build standalone<br \/>\n    checklists via the Guides module\u2014though you must purchase the Guides Pro edition. Plus, Pendo<br \/>\n    doesn\u2019t include a built-in pulsing \u201chotspot\u201d indicator on selected elements.\n  <\/li>\n<\/ul>\n<h2 id=\"a6qar\">What is Walkme, and who is it for?<\/h2>\n<p>\n  <a href=\"https:\/\/userpilot.com\/blog\/what-is-walkme\/\">WalkMe<\/a> has many of the same key<br \/>\n  features as Pendo, but while it does offer tools for facilitating the customer onboarding<br \/>\n  process, its larger focus is on employee onboarding.\n<\/p>\n<p>\n  It\u2019s mostly used by Learning &amp; Development (L&amp;D) and HR teams for driving digital<br \/>\n  transformation and improving employee adoption of internal software.\n<\/p>\n<p>\n  Although it has decent features for in-app step-by-step guidance, <a href=\"https:\/\/userpilot.com\/solutions\/user-onboarding-software\/\">user onboarding<\/a> is a secondary<br \/>\n  use case for most companies.\n<\/p>\n<p>\n  Let\u2019s put it this way: Customer success teams can take advantage of this tool, which is bought<br \/>\n  by other cross-functional teams, and provide in-app support for users.\n<\/p>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_1583d213a2c865314c65af358cdbf2d9_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_1583d213a2c865314c65af358cdbf2d9_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_1583d213a2c865314c65af358cdbf2d9_800.png\"\n      alt=\"WalkMe dashboard\"\n    >\n  <\/picture><figcaption>Walkme dashboard.<\/figcaption><\/figure>\n<h3 id=\"e6uip\">Pros of WalkMe<\/h3>\n<ul>\n<li>\n    <strong>Workflow automation<\/strong>: Workflow automation features, like onboarding<br \/>\n    automation, stand out as they enable you to automate a series of steps and processes, like<br \/>\n    clicking buttons, to save your time.\n  <\/li>\n<li>\n    <strong>Community<\/strong>: WalkMe offers a strong community of experts and partners who can<br \/>\n    help you whenever you get stuck.\n  <\/li>\n<\/ul>\n<h3 id=\"60al5\">Cons of WalkMe<\/h3>\n<ul>\n<li>\n    <strong>Initially complex setup<\/strong>: WalkMe\u2019s platform is designed to be used with<br \/>\n    minimal coding. It includes a drag-and-drop Visual Editor that lets non-technical team members<br \/>\n    create walkthroughs and tips without writing code. However, the initial setup and learning<br \/>\n    curve can be significant, and achieving deep customizations or complex automations may require<br \/>\n    technical expertise or assistance from WalkMe\u2019s experts.\n  <\/li>\n<li>\n    <strong>Limited analytics<\/strong>: While WalkMe excels in user guidance and onboarding, its<br \/>\n    user behavior analytics capabilities are not as robust as those of more analytics-oriented<br \/>\n    platforms. While it has basic guide analytics and standard reports like funnels, it lacks<br \/>\n    cohort analytics, which is a huge drawback if you are a SaaS company that prioritizes<br \/>\n    retention optimization.\n  <\/li>\n<\/ul>\n<h2 id=\"df7g3\">Pendo vs WalkMe for user onboarding<\/h2>\n<p>\n  Pendo and WalkMe have a bit of overlap in terms of their core features when it comes to this use<br \/>\n  case.\n<\/p>\n<p>\n  To start with, both will let you create effective user<br \/>\n  <a href=\"https:\/\/userpilot.com\/blog\/best-user-onboarding-experience\/\">onboarding experiences<\/a><br \/>\n  that guide users across the user journey toward activation.\n<\/p>\n<p>\n  However, the different use cases of each tool mean there are key differences in the features<br \/>\n  they offer.\n<\/p>\n<h3 id=\"323j8\">Pendo for user onboarding<\/h3>\n<p>\n  There are a few ways you can use<br \/>\n  <a href=\"https:\/\/userpilot.com\/blog\/pendo-onboarding\/\">Pendo to improve your new user onboarding<\/a><br \/>\n  flows:\n<\/p>\n<ul>\n<li>\n    <strong>Guide layouts<\/strong>: Pendo has layout templates for lightboxes, banners, and<br \/>\n    tooltips that you can use to build onboarding flows for new users.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_47560edf96d294397a16d270dbb1529f_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_47560edf96d294397a16d270dbb1529f_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_47560edf96d294397a16d270dbb1529f_800.png\"\n      alt=\"Pendo Guides\"\n    >\n  <\/picture><figcaption><a href=\"https:\/\/userpilot.com\/blog\/pendo-guides\/\">Pendo Guides<\/a><\/figcaption><\/figure>\n<ul>\n<li>\n    <strong>Flow triggers<\/strong>: Pendo lets you trigger personalized guidance based on<br \/>\n    customer data. For example, like when new users land on a particular URL, use a specific<br \/>\n    device type, interact with a tagged element, or match the target segment.\n  <\/li>\n<li>\n    <strong>Localization settings<\/strong>: With Pendo\u2019s AI Translation capabilities, guides can<br \/>\n    be translated automatically, eliminating the need for manual CSV uploads for localization.\n  <\/li>\n<\/ul>\n<h3 id=\"c1fvc\">WalkMe for user onboarding<\/h3>\n<p>WalkMe has a bunch of features for user onboarding:<\/p>\n<ul>\n<li>\n    <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\">Onboarding checklist<\/a>:<br \/>\n    It\u2019s possible to set different goals inside your checklist so users can keep checking them as<br \/>\n    they complete them. The Onboarding Tasks can include Smart Walk-Thrus, videos, and articles to<br \/>\n    guide your new users.\n  <\/li>\n<li>\n    <strong>WalkMe\u2019s SmartTips<\/strong>: These serve as<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/in-app-guidance-saas\/\">on-screen guidance<\/a> and help<br \/>\n    reduce the learning curve for new users. Clicking on a SmartTip opens a pop-up that gives more<br \/>\n    information on the element.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_12054aab9fad688c2b6b60ccd3a010fe_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_12054aab9fad688c2b6b60ccd3a010fe_1600.png 2x\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_12054aab9fad688c2b6b60ccd3a010fe_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_12054aab9fad688c2b6b60ccd3a010fe_1600.png 2x\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_12054aab9fad688c2b6b60ccd3a010fe_800.png\"\n      alt=\"WalkMe SmartTips\"\n    >\n  <\/picture><figcaption>WalkMe SmartTips<\/figcaption><\/figure>\n<ul>\n<li>\n    <strong>ShoutOuts<\/strong>: Draw your new user\u2019s attention to<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/new-feature-announcement-guide\/\">specific announcements<\/a>.<br \/>\n    They\u2019re essentially banners that you can use to show users what they need to know when getting<br \/>\n    started. You can also get them to take action through ShoutOuts.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_f8f5f82fd4ce5a56f63bda7670dffaf9_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_f8f5f82fd4ce5a56f63bda7670dffaf9_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_f8f5f82fd4ce5a56f63bda7670dffaf9_800.png\"\n      alt=\"WalkMe ShoutOuts\"\n    >\n  <\/picture><figcaption>WalkMe ShoutOuts<\/figcaption><\/figure>\n<ul>\n<li>\n    <strong>Launchers for self-service<\/strong>: When users click on Launchers, a new action,<br \/>\n    like a Smart Walk-Thru, will get triggered. Users can click on each Launcher you create to<br \/>\n    learn more about your platform.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_f8ed5e31fd686c4f144133eb89f02b5d_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_f8ed5e31fd686c4f144133eb89f02b5d_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_f8ed5e31fd686c4f144133eb89f02b5d_800.png\"\n      alt=\"WalkMe Launchers\"\n    >\n  <\/picture><figcaption>WalkMe Launchers<\/figcaption><\/figure>\n<h2 id=\"58rmn\">Pendo vs WalkMe for product usage analytics<\/h2>\n<p>\n  Both Pendo and WalkMe give you access to product usage and onboarding analytics, but not to<br \/>\n  quite the same extent.\n<\/p>\n<h3 id=\"1nrbp\">Pendo for product analytics<\/h3>\n<p>\n  Pendo has no shortage of<br \/>\n  <a href=\"https:\/\/userpilot.com\/blog\/product-analytics\/\">product analytics<\/a> capabilities,<br \/>\n  including both native features and third-party integrations. You\u2019ll even be able to access the<br \/>\n  most important metrics like MAUs and feature use from the home dashboard itself.\n<\/p>\n<p>Here\u2019s a closer look at Pendo\u2019s analytics features:<\/p>\n<ul>\n<li>\n    <strong>Native analytics<\/strong>: Because Pendo is a product adoption platform, most of its<br \/>\n    adoption and engagement analytics are native to the solution. This means you\u2019ll be able to<br \/>\n    track the number of views, clicks, and interactions that specific in-app guides or product<br \/>\n    areas get.\n  <\/li>\n<li>\n    <strong>Paths<\/strong>: The Paths section of your Pendo account shows you which<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/pendo-paths\/\">paths users take<\/a> when coming from a<br \/>\n    specific page or which path they took to get to a particular page. You\u2019ll also be able to sort<br \/>\n    this data by segment, date, or see the paths taken by individual visitor IDs.\n  <\/li>\n<li>\n    <strong>Retention<\/strong>: Pendo\u2019s<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/customer-retention-analytics-ultimate-guide\/\">retention analytics<\/a><br \/>\n    dashboard lets you see cohort retention data from month to month. You\u2019ll also be able to<br \/>\n    toggle between visitors versus accounts, switch between weekly or monthly views, and measure<br \/>\n    retention for specific segments.\n  <\/li>\n<li>\n    <strong>Funnels<\/strong>: Pendo\u2019s<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/conversion-funnel-analysis\/\">funnel analytics<\/a> can tell<br \/>\n    you how many unique visitors have seen your funnels, how many attempts have been made to get<br \/>\n    through the funnel, and the average time it takes to complete the funnel. You\u2019ll also be able<br \/>\n    to see completion rates and sort by date or segment.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_1e36b29282824b69bbc0865704dee101_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_1e36b29282824b69bbc0865704dee101_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_1e36b29282824b69bbc0865704dee101_800.png\"\n      alt=\"Pendo Funnels\"\n    >\n  <\/picture><figcaption>Pendo Funnels<\/figcaption><\/figure>\n<h3 id=\"4nrs\">WalkMe for product analytics<\/h3>\n<p>WalkMe offers some advanced features for product analytics:<\/p>\n<ul>\n<li>\n    The session playback feature can help you look into user sessions from the past year. By<br \/>\n    default, up to 1,000 session playbacks will be visible in your account at any given time. You<br \/>\n    can use them to analyze past<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/number-of-sessions-per-user\/\">user sessions<\/a> and even<br \/>\n    ones happening in real time.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_996684b1ea5d645062d73016cfe1dad5_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_996684b1ea5d645062d73016cfe1dad5_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_996684b1ea5d645062d73016cfe1dad5_800.png\"\n      alt=\"WalkMe Session Playback\"\n    >\n  <\/picture><figcaption>WalkMe Session Playback<\/figcaption><\/figure>\n<ul>\n<li>\n    You also get user <a href=\"https:\/\/userpilot.com\/blog\/funnel-tracking\/\">funnel tracking<\/a> capabilities on WalkMe. It enables you to create a custom<br \/>\n    funnel to <a href=\"https:\/\/userpilot.com\/blog\/event-analytics\/\">track various events<\/a>. You<br \/>\n    can then monitor various metrics like funnel completion rates and drop-off rates to see how<br \/>\n    users interact with your platform. WalkMe also lets you filter the data based on browser, date<br \/>\n    ranges, and more.\n  <\/li>\n<li>\n    It\u2019s also possible to get analytics on your in-app experiences to determine which features are<br \/>\n    being used the most by your users.\n  <\/li>\n<\/ul>\n<h2 id=\"h4gu\">WalkMe vs Pendo ease of use comparison<\/h2>\n<p>\n  Now, before diving into this section, it\u2019s worthwhile to point out that the question we\u2019ll<br \/>\n  answer isn\u2019t really \u201cWhich is easier to use?\u201d Neither tool is that user-friendly.\n<\/p>\n<p>Rather, it\u2019s more like, \u201cWhich is less difficult?\u201d<\/p>\n<p>We\u2019ve already touched on this a bit, so let\u2019s start with setup.<\/p>\n<h3 id=\"9k6cv\">Setup and implementation<\/h3>\n<p>\n  WalkMe is a cloud-based <a href=\"https:\/\/userpilot.com\/blog\/digital-adoption\/\">digital adoption<\/a> platform (with an optional self-hosted mode for those<br \/>\n  who need it). While implementing large-scale WalkMe solutions can require planning and some<br \/>\n  technical work, recent updates have made setup much simpler. WalkMe now offers pre-built<br \/>\n  workflow templates and a Solutions Gallery to accelerate implementation, plus an improved Content<br \/>\n  Manager and Builder Assistant that help teams configure and maintain walkthroughs with far less<br \/>\n  effort.\n<\/p>\n<p>\n  This means you no longer need extensive time or coding just to get started with WalkMe\u2019s in-app<br \/>\n  guidance.\n<\/p>\n<p>\n  If you need technical help, WalkMe\u2019s certified technicians can help you with this. Pendo is<br \/>\n  simpler and faster to set up than WalkMe, but still requires some technical ability.\n<\/p>\n<h3 id=\"b7mv6\">Using the product<\/h3>\n<p>\n  WalkMe offers highly customizable and sophisticated product walkthroughs \u2013 that is, provided you<br \/>\n  have the coding and technical skills necessary to get them working.\n<\/p>\n<p>\n  You can also pay for a certified expert to help with the technical aspects, but this just makes<br \/>\n  an already pricey product even more expensive.\n<\/p>\n<p>\n  Pendo, on the other hand, offers its Visual Design Studio as a way to reduce the need for<br \/>\n  coding.\n<\/p>\n<p>\n  The Visual Design Studio is a fully in-app, no-code WYSIWYG builder for creating guides. After a<br \/>\n  one-time installation of the Pendo snippet, you can immediately author, test, and publish Guides<br \/>\n  without any additional API. For pixel-perfect branding or custom behaviors, you can optionally<br \/>\n  inject CSS or HTML snippets directly within the studio.\n<\/p>\n<h2 id=\"bon9a\">Pendo vs WalkMe pricing comparison<\/h2>\n<p>\n  Comparing prices between Pendo and WalkMe is tricky since neither makes its pricing information<br \/>\n  publicly available.\n<\/p>\n<p>What we can say, though, is that both options are rather expensive.<\/p>\n<h3 id=\"ac0vf\">Pendo pricing<\/h3>\n<p>\n  Based on<br \/>\n  <a href=\"https:\/\/www.vendr.com\/marketplace\/pendo\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">user reviews<\/a>,<br \/>\n  costs for Pendo can potentially range from $16k to $140k annually.\n<\/p>\n<figure>\n  <img decoding=\"async\"\n    src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/pendo-pricing-vendr-scaled.png\"\n    alt=\"Pendo pricing from Vendr\"\n    width=\"2560\"\n    height=\"1069\"\n  ><br \/>\n<\/figure>\n<p>Here\u2019s an overview of Pendo pricing plans:<\/p>\n<ul>\n<li>\n    <strong>Free<\/strong>: Limited functionality for up to 500 monthly active users (MAUs).<br \/>\n    Includes basic product analytics, in-app guides,<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/nps-saas-complete-guide\/\">NPS surveys<\/a>, and roadmaps.\n  <\/li>\n<li>\n    <strong>Base<\/strong>: This plan targets companies starting with product experience<br \/>\n    management. It includes custom MAU limits, product analytics, in-app guides, and one<br \/>\n    integration.\n  <\/li>\n<li>\n    <strong>Core<\/strong>: The core solution for driving business results, it includes everything<br \/>\n    in Base, plus session replay functionality.\n  <\/li>\n<li>\n    <strong>Pulse<\/strong>: Focuses on optimizing product investments, including everything in<br \/>\n    Core, plus NPS surveys to collect user feedback and<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/product-discovery-process\/\">product discovery<\/a><br \/>\n    functionalities.\n  <\/li>\n<li>\n    <strong>Ultimate<\/strong>: Most comprehensive plan, it includes everything in Pulse, plus<br \/>\n    advanced <a href=\"https:\/\/userpilot.com\/blog\/in-app-guidance-saas\/\">in-app guides<\/a> (Pro<br \/>\n    edition) and data sync capabilities.\n  <\/li>\n<\/ul>\n<figure>\n  <img decoding=\"async\"\n    src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/05\/pendo-pricing-scaled.png\"\n    alt=\"Pendo pricing\"\n    width=\"2560\"\n    height=\"1388\"\n  ><br \/>\n<\/figure>\n<h3 id=\"4r7ri\">WalkMe pricing<\/h3>\n<p>\n  WalkMe uses a custom quote-based pricing model, with smaller implementations reportedly starting<br \/>\n  around ~$9K\/year, but costs scale up with enterprise needs. Mid-sized teams might pay tens of<br \/>\n  thousands annually, while large enterprise deployments can run well above $50K\/year \u2013 many of<br \/>\n  WalkMe\u2019s enterprise customers invest six figures per year, and the largest deployments can even<br \/>\n  approach seven-figure yearly contracts.\n<\/p>\n<p>\n  You need to get in touch with their team to find pricing details for both the customer and<br \/>\n  employee versions. Considering the platform is specifically built for enterprises, you can expect<br \/>\n  the cost to be on the higher end.\n<\/p>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_96ee6927a5d64cc3109d548769d5a15c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_96ee6927a5d64cc3109d548769d5a15c_1600.png 2x\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_96ee6927a5d64cc3109d548769d5a15c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_96ee6927a5d64cc3109d548769d5a15c_1600.png 2x\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_96ee6927a5d64cc3109d548769d5a15c_800.png\"\n      alt=\"WalkMe pricing\"\n    >\n  <\/picture><figcaption>WalkMe pricing<\/figcaption><\/figure>\n<h2 id=\"9lend\">Is Pendo better than WalkMe? The final verdict<\/h2>\n<p>\n  If you\u2019ve been keeping score, it\u2019s pretty clear by now that Pendo has won in most categories.\n<\/p>\n<p>To summarize, Pendo comes out ahead because of:<\/p>\n<ul>\n<li>Offers more advanced analytics features.<\/li>\n<li>It is simpler to implement.<\/li>\n<\/ul>\n<p>\n  At this point, you might be thinking that these products seem useful, but don\u2019t quite meet the<br \/>\n  needs of your <a href=\"https:\/\/userpilot.com\/blog\/saas-products\/\">SaaS business<\/a> or customer<br \/>\n  success goals.\n<\/p>\n<p>\n  If only there were a third option that\u2019s easier to use, more focused on SaaS growth goals, and<br \/>\n  less expensive.\n<\/p>\n<p>\n  Fortunately, such an option does exist! Allow me to introduce a third contender: our very own<br \/>\n  software, <a href=\"https:\/\/userpilot.com\/\">Userpilot<\/a>.\n<\/p>\n<p>\n  Before we dive deeper into details, here\u2019s a quick summary of how Walkme compares to Pendo<br \/>\n  alongside Userpilot.\n<\/p>\n<figure>\n<table>\n<thead>\n<tr>\n<th><strong>Feature<\/strong><\/th>\n<th><strong>Pendo<\/strong><\/th>\n<th><strong>WalkMe<\/strong><\/th>\n<th><strong>Userpilot<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Primary Focus<\/strong><\/td>\n<td>Product analytics<\/td>\n<td>Digital adoption<\/td>\n<td>Product growth<\/td>\n<\/tr>\n<tr>\n<td><strong>Implementation Time<\/strong><\/td>\n<td>Fast setup<\/td>\n<td>Long setup<\/td>\n<td>Quick setup<\/td>\n<\/tr>\n<tr>\n<td><strong>Ease of Use<\/strong><\/td>\n<td>Visual Design Studio; some technical skills needed<\/td>\n<td>Complex, may require technical expertise<\/td>\n<td>Intuitive, non-technical user interface<\/td>\n<\/tr>\n<tr>\n<td><strong>Customization<\/strong><\/td>\n<td>Limited without CSS; Visual Design Studio can be clunky<\/td>\n<td>Highly customizable; may require coding skills<\/td>\n<td>High level of customization with no coding required<\/td>\n<\/tr>\n<tr>\n<td><strong>Analytics<\/strong><\/td>\n<td>Robust analytics<\/td>\n<td>Less customizable analytics; lacks powerful data sets<\/td>\n<td>Robust analytics<\/td>\n<\/tr>\n<tr>\n<td><strong>Resource Center<\/strong><\/td>\n<td>In-app resource center<\/td>\n<td>Simple Launcher widget<\/td>\n<td>In-app resource center<\/td>\n<\/tr>\n<tr>\n<td><strong>Retention Reports<\/strong><\/td>\n<td>Includes retention<\/td>\n<td>Lacks retention reports<\/td>\n<td>Advanced <a href=\"https:\/\/userpilot.com\/blog\/user-analytics\/\">user retention analytics<\/a>, cohort analysis<\/td>\n<\/tr>\n<tr>\n<td><strong>Pricing<\/strong><\/td>\n<td>Custom pricing<\/td>\n<td>Custom enterprise pricing<\/td>\n<td>Customized Growth plan pricing<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<h2 id=\"4iogl\">Userpilot: A better alternative to Pendo and WalkMe for product teams<\/h2>\n<p>\n  If you\u2019re a mid-market or enterprise SaaS company with a product team, Userpilot might be just<br \/>\n  the digital adoption platform you need. It unifies multiple tools into one: session replays,<br \/>\n  product analytics, user feedback, and in-app messaging at the price of one. You\u2019ll enjoy all the<br \/>\n  perks of Walkme and Pendo without having to pay a large sum!\n<\/p>\n<p>\n  Let\u2019s run through some of<br \/>\n  <a href=\"https:\/\/userpilot.com\/blog\/userpilot-features\/\">Userpilot\u2019s key features<\/a> and see<br \/>\n  how they compare.\n<\/p>\n<h3 id=\"9flso\">Userpilot for user onboarding<\/h3>\n<p>\n  Here are some features you can use when<br \/>\n  <a href=\"https:\/\/userpilot.com\/blog\/new-user-onboarding\/\">onboarding new users<\/a>:\n<\/p>\n<ul>\n<li>\n    <strong>No-code builder<\/strong>: Creating flows is simple. You just need to install the<br \/>\n    Chrome extension, select the<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/onboarding-ux-patterns\/\">UI patterns<\/a> you\u2019d like to<br \/>\n    use, and then customize them with a visual editor. You can also use templates to create<br \/>\n    modals, slideouts, tooltips, and drive actions to enhance your in-app messaging and user<br \/>\n    experience strategy.\n  <\/li>\n<li>\n    <strong>Advanced flow settings<\/strong>: With advanced condition settings, you can decide<br \/>\n    when, where, and who you\u2019ll be triggering your onboarding flows. This helps you<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/personalized-customer-experience\/\">create contextual onboarding experiences<\/a><br \/>\n    that drive engagement and adoption.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_c0666e05cd6655e85d09f918848830dd_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_c0666e05cd6655e85d09f918848830dd_1600.png 2x\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_c0666e05cd6655e85d09f918848830dd_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_c0666e05cd6655e85d09f918848830dd_1600.png 2x\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_c0666e05cd6655e85d09f918848830dd_800.png\"\n      alt=\"Flow trigger settings\"\n    >\n  <\/picture><figcaption>Flow trigger settings.<\/figcaption><\/figure>\n<ul>\n<li>\n    <strong>Onboarding engagement analytics<\/strong>: You can easily<br \/>\n    <a href=\"https:\/\/useronboarding.academy\/post\/customer-onboarding-analytics\">assess the impact of your onboarding flows<\/a>,<br \/>\n    guidance, etc. by analyzing the completion rate of specific steps.\n  <\/li>\n<\/ul>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_3209504fcb3504788842374854ae6c86_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_3209504fcb3504788842374854ae6c86_1600.png 2x\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_3209504fcb3504788842374854ae6c86_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_3209504fcb3504788842374854ae6c86_1600.png 2x\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_3209504fcb3504788842374854ae6c86_800.png\"\n      alt=\"Flow analytics\"\n    >\n  <\/picture><figcaption>Flow analytics.<\/figcaption><\/figure>\n<h3 id=\"6hlt1\">Userpilot for product analytics<\/h3>\n<p>Here are the top product <a href=\"https:\/\/userpilot.com\/blog\/userpilot-analytics\/\">analytics features<\/a>:<\/p>\n<ul>\n<li>\n    <strong>Autocapture<\/strong>: The platform automatically records everything your users do, like<br \/>\n    clicks and form inputs, so you don\u2019t need to tag events or involve developers.\n  <\/li>\n<li>\n    <strong>Trends and funnels<\/strong>: Trends and funnels report lets you identify trends and<br \/>\n    extract actionable insights from big data. You\u2019ll be able to see which stage of an onboarding\/<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/conversion-funnel-analysis\/\">conversion funnel<\/a> most<br \/>\n    users drop out of and create trend reports with detailed breakdowns by user or period.\n  <\/li>\n<\/ul>\n<figure>\n  <img decoding=\"async\"\n    src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-trend-analysis-scaled.webp\"\n    alt=\"Userpilot trend analysis\"\n    width=\"2560\"\n    height=\"1386\"\n  ><br \/>\n<\/figure>\n<ul>\n<li>\n    <strong>Retention tables<\/strong>: This lets you gauge product performance to see how<br \/>\n    effective your product is at retaining users using<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/cohort-analysis\/\">cohort tables<\/a> and retention curves.\n  <\/li>\n<\/ul>\n<figure>\n  <img decoding=\"async\"\n    src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/05\/retention-userpilot-scaled.webp\"\n    alt=\"Retention userpilot\"\n    width=\"2560\"\n    height=\"1386\"\n  ><figcaption>Visualize retention data for actionable insights.<\/figcaption><\/figure>\n<ul>\n<li>\n    <strong>Paths<\/strong>: You can generate and access path reports directly within the reporting<br \/>\n    builder, alongside funnels, trends, and retention reports. With Paths report, you can have an<br \/>\n    overview of how users navigate your product features \u2013 offering invaluable insights into their<br \/>\n    interactions with your products.\n  <\/li>\n<\/ul>\n<figure>\n  <img decoding=\"async\"\n    src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/05\/userpilot-path-analysis-scaled.webp\"\n    alt=\"Userpilot path analysis\"\n    width=\"2560\"\n    height=\"1411\"\n  ><figcaption>Identify exactly who dropped off with path analysis.<\/figcaption><\/figure>\n<ul>\n<li>\n    <strong><a href=\"https:\/\/userpilot.com\/blog\/what-is-session-replay\/\">Session replays<\/a><\/strong>:<br \/>\n    You can watch real-time recordings of how users interact with your product and see exactly what<br \/>\n    they experience. For example, you can combine them with funnel analytics and watch the sessions<br \/>\n    of dropped users to uncover the friction.\n  <\/li>\n<li>\n    <strong>Analytics dashboards<\/strong>: These dashboards enable you to keep track of your key<br \/>\n    product performance and user behavior metrics at a glance, without any technical setup<br \/>\n    required. You can either choose one of the popular dashboard templates or create<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/userpilot-custom-analytics-dashboards\/\">customized dashboards<\/a><br \/>\n    with metrics that matter to your business.\n  <\/li>\n<\/ul>\n<figure>\n  <img decoding=\"async\"\n    src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/05\/Product-Usage-Dashboard-userpilot.png\"\n    alt=\"Product Usage Dashboard Userpilot\"\n    width=\"1440\"\n    height=\"1024\"\n  ><br \/>\n<\/figure>\n<h3 id=\"arcsh\">Userpilot\u2019s pricing<\/h3>\n<p>\n  The <a href=\"https:\/\/userpilot.com\/pricing\/\">transparent pricing<\/a> ranges from $299\/month on<br \/>\n  the entry-level end to an Enterprise tier for larger companies.\n<\/p>\n<p>Here is a more detailed breakdown of its plans:<\/p>\n<ul>\n<li>\n    <strong>Starter<\/strong>: To access the entry-level plan, customers can subscribe annually at a<br \/>\n    rate of $299 per month. It includes features like segmentation, product analytics, reporting,<br \/>\n    <a href=\"https:\/\/userpilot.com\/product\/product-engagement\/\">user engagement<\/a>, NPS feedback,<br \/>\n    and customization.\n  <\/li>\n<li>\n    <strong>Growth<\/strong>: The Growth plan uses custom pricing and includes features like<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/resource-center-editor-userpilot\/\">resource centers<\/a>,<br \/>\n    advanced event-based triggers, unlimited feature tagging, AI-powered content localization, EU<br \/>\n    hosting options, and a dedicated customer success manager.\n  <\/li>\n<li>\n    <strong>Enterprise<\/strong>: The Enterprise plan uses custom pricing and includes all the<br \/>\n    features from Starter + Growth, plus custom roles\/permissions, access to<br \/>\n    <a href=\"https:\/\/userpilot.com\/blog\/userpilot-integrations\/\">premium integrations<\/a>, priority<br \/>\n    support, custom contract, SLA, SAML SSO, activity logs, security audit, and compliance (SOC<br \/>\n    2\/GDPR).\n  <\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>\n  <a href=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png\"><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png\"\n      alt=\"Userpilot pricing\"\n      width=\"2344\"\n      height=\"2246\"\n    ><br \/>\n  <\/a>\n<\/p>\n<h4 id=\"qig1\">Userpilot vs Pendo<\/h4>\n<p>Here\u2019s a quick side-by-side comparison:<\/p>\n<p>\n  <a href=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/08\/userpilot-vs-pendo.png\"><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/08\/userpilot-vs-pendo.png\"\n      alt=\"Userpilot vs Pendo\"\n      width=\"1282\"\n      height=\"1104\"\n    ><br \/>\n  <\/a>\n<\/p>\n<p>\n  Cuvama, one of our clients, switched from Pendo for this exact reason: they were paying tons of<br \/>\n  money and not getting its value. After switching to Userpilot, Cuvama was able to streamline<br \/>\n  onboarding and get better value for their money, as Leyre, their CX lead, mentions.\n<\/p>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_a6045e86b220886ca9ff0a93280e6a23_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_a6045e86b220886ca9ff0a93280e6a23_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_a6045e86b220886ca9ff0a93280e6a23_800.png\"\n      alt=\"Ex-Pendo customer case study\"\n    >\n  <\/picture><figcaption>\n    <a href=\"https:\/\/userpilot.com\/blog\/cuvama-case-study\/\"><br \/>\n      Read how an ex-Pendo customer found better value for money with Userpilot.<br \/>\n    <\/a><br \/>\n  <\/figcaption><\/figure>\n<h4 id=\"rqsu\">Userpilot vs Walkme<\/h4>\n<p>Here\u2019s a detailed feature comparison between the two platforms.<\/p>\n<figure>\n<table>\n<thead>\n<tr>\n<th><strong>Feature<\/strong><\/th>\n<th><strong>Userpilot<\/strong><\/th>\n<th><strong>Walkme<\/strong><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Primary Use Case<\/strong><\/td>\n<td>User onboarding &amp; product adoption of your core product<\/td>\n<td>Employee onboarding &amp; adoption of internal tools<\/td>\n<\/tr>\n<tr>\n<td><strong>Target Audience<\/strong><\/td>\n<td>Mid-sized and large companies<\/td>\n<td>Large enterprises<\/td>\n<\/tr>\n<tr>\n<td><strong>Ease of Use<\/strong><\/td>\n<td>\u2705 Easy to use, no dependency on developers<\/td>\n<td>\u274c Steep learning curve, dev help needed<\/td>\n<\/tr>\n<tr>\n<td><strong>Time to Value<\/strong><\/td>\n<td>\u2705 Quick setup and fast time to value<\/td>\n<td>\u274c Long implementation time<\/td>\n<\/tr>\n<tr>\n<td><strong>In-app Engagement<\/strong><\/td>\n<td>\u2705 Flows, Checklists, Tooltips<\/td>\n<td>\u2705 Guides, Checklists, Tooltips<\/td>\n<\/tr>\n<tr>\n<td><strong>Product Analytics<\/strong><\/td>\n<td>\u2705 Trends, Funnels, Retention, Path analysis<\/td>\n<td>\u274c No Retention analysis<\/td>\n<\/tr>\n<tr>\n<td><strong>Surveys<\/strong><\/td>\n<td>\u2705 15+ in-app survey templates for measuring user satisfaction<\/td>\n<td>\u274c Basic templates<\/td>\n<\/tr>\n<tr>\n<td><strong>Devices Supported<\/strong><\/td>\n<td>Web Apps &amp; native mobile<\/td>\n<td>Web apps, native mobile &amp; desktop apps<\/td>\n<\/tr>\n<tr>\n<td><strong>Pricing<\/strong><\/td>\n<td><strong>Affordable, the Growth Plan is customized to suit your needs.<\/strong><\/td>\n<td><strong>Typically starts around $10,000\/year, and can exceed six figures for enterprises.<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p>\n  Again, we have real people to back our words up: Rachel, the Co-Founder of TouchRight software,<br \/>\n  switched to Userpilot from Walkme and saw firsthand how intuitive Userpilot is. It enables even<br \/>\n  non-technical team members at TouchRight to create in-app experiences within minutes, saving them<br \/>\n  valuable developer time.\n<\/p>\n<figure>\n  <picture><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_4997a3dac1d2ed533d49fd98be6ba0c0_800.png\"\n      media=\"(max-width: 768px)\"\n    ><source \nsrcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_4997a3dac1d2ed533d49fd98be6ba0c0_800.png\"\n      media=\"(min-width: 769px)\"\n    ><br \/>\n    <img decoding=\"async\"\n      src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/image_4997a3dac1d2ed533d49fd98be6ba0c0_800.png\"\n      alt=\"TouchRight case study\"\n    >\n  <\/picture><figcaption>\n    <a href=\"https:\/\/userpilot.com\/blog\/case-study-touchright\/\"><br \/>\n      Case Study: How Touchright Software saved hours of dev time after switching from Walkme to Userpilot<br \/>\n    <\/a><br \/>\n  <\/figcaption><\/figure>\n<h2 id=\"2ko3v\">Where should you put your money?<\/h2>\n<p>\n  While at first glance it seems like both Pendo and Walkme are <a href=\"https:\/\/userpilot.com\/blog\/digital-adoption-platforms\/\">digital adoption platforms<\/a> and thus<br \/>\n  direct competitors, upon closer introspection, it\u2019s clear they have different main use cases.\n<\/p>\n<p>\n  If you need a tool mainly for employee training, choose Walkme. If you need a main user<br \/>\n  onboarding or analytics tool, pick Pendo.\n<\/p>\n<p>\n  Or better yet, invest in Userpilot. It has all the features Pendo offers (analytics reports,<br \/>\n  surveys, in-app guides, and session replays) at a fraction of the latter\u2019s price, is much easier<br \/>\n  to use, and offers additional engagement features.\n<\/p>\n<hr>\n<p>\n  <em><br \/>\n    Userpilot strives to provide accurate information to help businesses determine the best solution<br \/>\n    for their particular needs. Due to the dynamic nature of the industry, the features offered by<br \/>\n    Userpilot and others often change over time. The statements made in this article are accurate<br \/>\n    to the best of Userpilot\u2019s knowledge as of its publication\/most recent update on August 9,<br \/>\n    2025.<br \/>\n  <\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pendo vs WalkMe &#8211; both are well-established tools for user onboarding. But which is right for your product? See the Pendo vs. WalkMe showdown here.<\/p>\n","protected":false},"author":24,"featured_media":272432,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[48],"tags":[141,140,49,84,550,92,340,50,51,100,114],"class_list":["post-10186","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-onboarding-category","tag-customer-onboarding-software","tag-customer-onboarding-tools","tag-onboarding-experience","tag-onboarding-tips","tag-onboarding-tools","tag-onboarding-ux","tag-saas-onboarding-tools","tag-user-onboarding","tag-user-onboarding-experience","tag-user-onboarding-tools","tag-walkme-alternatives"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pendo vs. WalkMe: Which Platform Wins on Features and Value?<\/title>\n<meta name=\"description\" content=\"Pendo vs WalkMe - both are well-established tools for user onboarding. 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