{"id":109537,"date":"2024-10-31T11:00:38","date_gmt":"2024-10-31T11:00:38","guid":{"rendered":"https:\/\/userpilot.com\/blog\/in-app-survey-questions-saas\/"},"modified":"2025-03-27T23:56:49","modified_gmt":"2025-03-27T23:56:49","slug":"%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/","title":{"rendered":"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b"},"content":{"rendered":"\r\n<p>\u5728\u8fd0\u884c\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002<\/p>\r\n<p>\u901a\u8fc7\u76f4\u63a5\u4ece\u4f60\u7684\u5ba2\u6237\u7fa4\uff08\u6216\u5728\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u4e2d\uff09\u6536\u96c6<a href=\"https:\/\/userpilot.com\/product\/user-sentiment\" target=\"_blank\" rel=\"noopener noreferrer\"> \u53cd\u9988<\/a>\uff0c\u4e86\u89e3\u4ed6\u4eec\u4f7f\u7528\u4f60\u7684\u4ea7\u54c1\u7684\u7ecf\u9a8c\u662f\u600e\u6837\u7684\uff0c\u7528\u6237\u4e0d\u559c\u6b22\u4f60\u7684\u4ea7\u54c1\u7684\u54ea\u4e9b\u65b9\u9762\uff0c\u4ee5\u53ca\u4ed6\u4eec\u7684\u6323\u624e\u662f\u4ec0\u4e48\uff0c\u4f60\u53ef\u4ee5\u89e3\u51b3\u8fd9\u4e9b\u95ee\u9898\uff0c\u5e76\u5efa\u7acb\u4ee4\u4eba\u60ca\u53f9\u7684\u4ea7\u54c1\u548c\u6539\u5584\u5ba2\u6237\u4f53\u9a8c\u3002<\/p>\r\n<p>\u4f46\u662f\uff0c\u5236\u4f5c\u8c03\u67e5\u95ee\u5377\u662f\u4e00\u4ef6\u6709\u70b9\u50cf\u827a\u672f\u7684\u5de5\u4f5c\u3002 \u4f60\u9700\u8981\u8003\u8651\u4ece\u7528\u6237\u7684\u65c5\u7a0b\u5230\u6240\u95ee\u95ee\u9898\u7684\u80cc\u666f\u7684\u4e00\u5207\u3002<\/p>\r\n<p>\u6211\u4eec\u4e3a\u4f60\u51c6\u5907\u4e86\u4e00\u4efd\u5feb\u901f\u6307\u5357\uff0c\u5305\u62ec\u6700\u4f73\u505a\u6cd5\u3001\u8c03\u67e5\u7c7b\u578b\u4ee5\u53ca\u4f60\u5fc5\u987b\u5411\u7528\u6237\u63d0\u51fa\u7684\u8c03\u67e5\u95ee\u9898\u7684\u4f8b\u5b50<\/p>\r\n<h2>\u4ec0\u4e48\u662f\u5e94\u7528\u5185\u8c03\u67e5\uff1f<\/h2>\r\n<p>\u7528\u6237\u7684\u53cd\u9988\u53ef\u4ee5\u901a\u8fc7\u5e94\u7528\u5185\u8c03\u67e5\u6765\u6536\u96c6\uff0c\u8fd9\u662f\u4e0e\u5ba2\u6237\u8054\u7cfb\u7684\u7edd\u4f73\u65b9\u5f0f\u3002<\/p>\r\n<p>\u5229\u7528\u8c03\u67e5\uff0c\u4f60\u53ef\u4ee5\u6536\u96c6\u5173\u4e8e\u4ea7\u54c1\u7684\u7528\u6237\u4f53\u9a8c\u3001\u7279\u70b9\u3001\u529f\u80fd\u548c\u5165\u804c\u7684\u5b9d\u8d35\u5ba2\u6237\u53cd\u9988\u3002 \u4f60\u53ef\u4ee5\u4e86\u89e3\u4f60\u7684\u5ba2\u6237\u5bf9\u4f60\u7684\u5e94\u7528\u7a0b\u5e8f\u7684\u6574\u4f53\u611f\u89c9\uff0c\u6216\u7528\u6237\u4e0e\u5b83\u7684\u4e2a\u522b\u529f\u80fd\u7684\u4e92\u52a8\u3002<\/p>\r\n<p>\u4f60\u53ef\u4ee5\u7528\u79fb\u52a8\u5e94\u7528\u8c03\u67e5\u6216\u7f51\u7edc\u5e94\u7528\u5185\u8c03\u67e5\u6765\u6536\u96c6\u5e94\u7528\u8c03\u67e5\u3002<\/p>\r\n<h2>\u4e3a\u4ec0\u4e48App\u8c03\u67e5\u95ee\u9898\u5f88\u91cd\u8981\uff1f<\/h2>\r\n<p>\u6211\u76f8\u4fe1\u4f60\u4f1a\u95ee\u81ea\u5df1\uff0c<em>\u4e3a\u4ec0\u4e48\u6211\u4e0d\u80fd\u76f4\u63a5\u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u53d1\u9001\u8c03\u67e5<\/em>\uff1f<\/p>\r\n<p>\u4e8b\u60c5\u662f\u8fd9\u6837\u7684&#8211;\u53d1\u9001\u8c03\u67e5\u53ef\u80fd\u4f1a\u5f97\u5230\u4e00\u4e9b\u7ed3\u679c\uff0c\u4f46<strong>\u4f60\u5e76\u6ca1\u6709\u9488\u5bf9\u4f60\u7684\u7528\u6237\uff0c\u5f53\u4ed6\u4eec\u5bf9\u6700\u8fd1\u7684\u7ecf\u5386\u8bb0\u5fc6\u72b9\u65b0\u65f6\uff0c\u4f60\u7684\u76ee\u6807\u662f\u4ed6\u4eec<\/strong>\u6240\u5904\u7684\u4f4d\u7f6e\u3002<\/p>\r\n<p><a href=\"https:\/\/userpilot.com\/blog\/user-feedback-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u6536\u96c6\u5e94\u7528\u5185\u7684\u53cd\u9988<\/a>\u53ef\u4ee5\u4e3a\u4f60\u548c\u4f60\u7684\u56e2\u961f\u5e26\u6765\u4e30\u5bcc\u7684\u77e5\u8bc6\u548c\u6765\u81ea\u5ba2\u6237\u7fa4\u7684\u6d1e\u5bdf\u529b\u3002 \u5e94\u7528\u5185\u53cd\u9988\u6536\u96c6\u7684\u597d\u5904\u5305\u62ec\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p><strong>\u6709\u9488\u5bf9\u6027\u7684\u7528\u6237\u53cd\u9988<\/strong>&#8211; \u4f60\u53ef\u4ee5\u5bf9\u4f60\u7684\u5ba2\u6237\u7fa4\u8fdb\u884c\u7ec6\u5206\uff0c\u5e76\u4ece\u7279\u5b9a\u7684\u7528\u6237\u7fa4\uff08\u65b0\u5ba2\u6237\u3001\u6d4b\u8bd5\u8005\u3001\u5fe0\u5b9e\u7684\u5e94\u7528\u7a0b\u5e8f\u7528\u6237\u7b49\uff09\u6536\u96c6\u53cd\u9988\u3002<\/p>\r\n<\/li>\r\n<li>\r\n<p><a href=\"https:\/\/userpilot.com\/blog\/how-to-increase-survey-response-rates\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>\u66f4\u9ad8\u7684\u56de\u5e94\u7387<\/strong> <\/a>&#8211; \u5ba2\u6237\u66f4\u6709\u53ef\u80fd\u5728\u5e94\u7528\u4e2d\u5bf9\u4f60\u7684\u95ee\u9898\u4f5c\u51fa\u56de\u5e94\uff0c\u56e0\u4e3a\u4ed6\u4eec\u5c31\u5728\u90a3\u91cc\u3002 \u6536\u96c6\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u7684\u53cd\u9988\uff0c\u800c\u4e0d\u662f\u4ece\u4ed6\u4eec\u7684\u4e00\u5929\u4e2d\u62bd\u51fa\u65f6\u95f4\u6765\u56de\u590d\u4f60\u7684\u7535\u5b50\u90ae\u4ef6\u8c03\u67e5\u95ee\u5377\uff0c\u8fd9\u66f4\u5bb9\u6613\u3002<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>\u83b7\u5f97\u53ef\u64cd\u4f5c\u7684\u89c1\u89e3<\/strong>&#8211;\u5e94\u7528\u5185\u8c03\u67e5\u5e2e\u52a9\u4f60\u5f53\u573a\u6536\u96c6\u89c1\u89e3\uff0c\u5e76\u5229\u7528\u8fd9\u4e9b\u89c1\u89e3\u6765\u521b\u9020\u66f4\u597d\u7684\u4f53\u9a8c\u548c\u529f\u80fd\u3002<\/p>\r\n<\/li>\r\n<li>\r\n<p><a href=\"https:\/\/userpilot.com\/blog\/how-to-create-a-feedback-loop\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>\u66f4\u5feb\u7684\u53cd\u9988\u5faa\u73af<\/strong> <\/a>&#8211; \u56e0\u4e3a\u4e00\u5207\u90fd\u53d1\u751f\u5728\u4e00\u4e2a\u5e73\u53f0\u4e0a\uff0c\u6240\u4ee5\u66f4\u5bb9\u6613\u5b8c\u6210\u53cd\u9988\u5faa\u73af\u3002<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>\u8fd9\u91cc\u7684\u5173\u952e\u90e8\u5206\u662f\uff0c\u5728\u6b63\u786e\u7684\u65f6\u95f4\u95ee\u6b63\u786e\u7684\u95ee\u9898\u5c06\u4f7f\u4f60\u7684\u56e2\u961f\u4e86\u89e3\u6f5c\u5728\u7684\u95ee\u9898\u548c<a href=\"https:\/\/userpilot.com\/blog\/friction-points\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u6469\u64e6\u70b9<\/a>\u5728\u54ea\u91cc\u3002 \u77e5\u9053\u5728\u8c03\u67e5\u4e2d\u95ee\u4ec0\u4e48\u3001\u600e\u4e48\u95ee\u3001\u4ec0\u4e48\u65f6\u5019\u95ee\u662f\u81f3\u5173\u91cd\u8981\u7684\u3002<\/p>\r\n<h2>\u8c01\u53ef\u4ee5\u4ece\u5e94\u7528\u5185\u8c03\u67e5\u4e2d\u53d7\u76ca\uff1f<\/h2>\r\n<p>\u66f4\u91cd\u8981\u7684\u662f\uff0c\u8fd9\u4e9b\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u4e0d\u4ec5\u4ec5\u662f\u4e3a\u4e86\u4ea7\u54c1\u56e2\u961f\u7684\u5229\u76ca\u3002 \u4ee5\u4e0b\u662f\u4f60\u7684\u5176\u4ed6\u56e2\u961f\u5982\u4f55\u80fd\u4ece\u4ed6\u4eec\u8eab\u4e0a\u53d7\u76ca\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p><strong>\u4ea7\u54c1\u56e2\u961f\u548c <\/strong><a href=\"https:\/\/userpilot.com\/blog\/types-of-customer-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>\u4ea7\u54c1\u7ecf\u7406<\/strong> <\/a>\u53ef\u4ee5\u4f18\u5316\u89d2\u8272\u548c\u7528\u6237\u65c5\u7a0b\uff0c\u4ee5\u83b7\u5f97\u66f4\u52a0\u4e2a\u6027\u5316\u7684\u4f53\u9a8c\u3002<\/p>\r\n<\/li>\r\n<li>\r\n<p><a href=\"https:\/\/userpilot.com\/blog\/customer-success-roles\/\" target=\"_blank\" rel=\"noopener noreferrer\"> <strong>\u6210\u529f\u56e2\u961f<\/strong> <\/a>\u53ef\u4ee5\u4e86\u89e3\u4ed6\u4eec\u7684\u5ba2\u6237\u5e76\u4e3a\u4ed6\u4eec\u7684\u53d1\u5c55\u505a\u597d\u51c6\u5907\uff0c\u6539\u5584\u5e94\u7528\u5185\u7684\u4f53\u9a8c\u3002<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>\u8425\u9500\u90e8\u95e8 <\/strong>\u5bf9\u5982\u4f55\u7cbe\u5fc3\u8bbe\u8ba1\u4e0e\u76ee\u6807\u53d7\u4f17\u3001\u5782\u76f4\u9886\u57df\u548c\u884c\u4e1a\u7684\u5bf9\u8bdd\u6709\u66f4\u597d\u7684\u6d1e\u5bdf\u529b\u3002<\/p>\r\n<\/li>\r\n<li>\r\n<p><strong>\u9500\u552e\u56e2\u961f<\/strong>\u53ef\u4ee5\u5728\u8d2d\u4e70\u524d\u66f4\u597d\u5730\u9274\u5b9a\u7ebf\u7d22\uff0c\u5e76\u786e\u4fdd\u6709\u4e00\u4e2a\u9002\u5f53\u7684\u4ea7\u54c1-\u5ba2\u6237\u5339\u914d\u3002<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h2>\u5982\u4f55\u7f16\u5199\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1f<\/h2>\r\n<p>\u5728\u64b0\u5199\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u4e4b\u524d\uff0c\u4f60\u9700\u8981\u6e05\u695a\u5730\u4e86\u89e3\u4f60\u60f3\u901a\u8fc7\u8c03\u67e5\u5b9e\u73b0\u4ec0\u4e48\u3002 \u8fd9\u5c31\u662f\u5e94\u7528\u5185\u8c03\u67e5\u80cc\u540e\u7684\u6574\u4e2a\u8fc7\u7a0b\u3002<\/p>\r\n<h3>\u754c\u5b9a\u4f60\u7684\u8c03\u67e5\u76ee\u6807<\/h3>\r\n<p>\u6982\u62ec\u5e94\u7528\u5185\u8c03\u67e5\u7684\u76ee\u7684\u5f88\u91cd\u8981\u3002 \u5982\u679c\u4f60\u80fd\u786e\u5b9a\u4f60\u8981\u89e3\u51b3\u7684\u95ee\u9898\uff0c\u8fd9\u5c06\u6709\u52a9\u4e8e\u786e\u5b9a\u4f60\u7684\u95ee\u9898\u662f\u5982\u4f55\u5199\u51fa\u6765\u7684\u3002 \u56e0\u6b64\uff0c\u5728\u5f00\u59cb\u4e4b\u524d\uff0c\u8bf7\u95ee\u81ea\u5df1\u8fd9\u4e9b\u95ee\u9898\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u5e94\u7528\u5185\u8c03\u67e5\u7684\u76ee\u6807\u662f\u4ec0\u4e48\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u60f3\u5b66\u4e60\u4ec0\u4e48\uff0c\u4f60\u5c06\u7528\u4f60\u5b66\u5230\u7684\u4e1c\u897f\u505a\u4ec0\u4e48\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u5e0c\u671b\u4ece\u8fd9\u4e2a\u7ec3\u4e60\u4e2d\u5f97\u5230\u7684\u7ed3\u679c\u662f\u4ec0\u4e48\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>\u786e\u4fdd\u4f60\u7684\u76ee\u6807\u9075\u5faa\u50cf\u4e0b\u9762\u8fd9\u6837\u7684<a href=\"https:\/\/userpilot.com\/blog\/goal-setting-frameworks-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u76ee\u6807\u8bbe\u5b9a\u6846\u67b6<\/a>\u3002<\/p>\r\n<figure style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/16e85d52-8d40-487d-9471-ba0815a636c3.png\" alt=\"SMART\u76ee\u6807\u8bbe\u5b9a\u6846\u67b6\" width=\"800\" height=\"496\" \/><figcaption class=\"wp-caption-text\">SMART\u76ee\u6807\u8bbe\u5b9a\u6846\u67b6\u3002<\/figcaption><\/figure>\r\n<h3>\u6709\u6548\u5730\u63aa\u8f9e\u4f60\u7684\u95ee\u9898<\/h3>\r\n<p>\u4f60\u5982\u4f55\u63aa\u8f9e\u4f60\u7684\u95ee\u9898\u662f\u4ee4\u4eba\u96be\u4ee5\u7f6e\u4fe1\u7684\u91cd\u8981\u3002 \u8fd9\u91cc\u7684\u5173\u952e\u662f\u8981\u6ce8\u610f\u65e0\u610f\u4e2d\u7684\u504f\u8892\u3002<\/p>\r\n<p>\u4e0d\u8981\u628a\u81ea\u5df1\u7684<a href=\"https:\/\/userpilot.com\/blog\/avoiding-survey-bias\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u504f\u89c1<\/a>\u5f3a\u52a0\u4e8e\u4eba\uff0c\u8bbe\u7f6e\u6210\u4f60\u671f\u671b\u5f97\u5230\u4e00\u4e2a\u79ef\u6781\u6216\u6d88\u6781\u7684\u7b54\u6848\uff08\u4f8b\u5982\uff0c&#8221;\u4f60\u5728\u4f7f\u7528\u8fd9\u4e2a\u65f6\u611f\u5230\u6cae\u4e27\u5417\uff1f&#8221;\u610f\u5473\u7740\u4f60\u671f\u671b\u5f97\u5230\u6cae\u4e27\u3002\u76f8\u53cd\uff0c\u8981\u95ee\uff1a&#8221;\u4f60\u5b8c\u6210\u4e86\u4f60\u7684\u76ee\u6807\u5417\uff1f&#8221;)<\/p>\r\n<figure style=\"width: 1920px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/1d6795df-1c50-4f77-86e6-42330ef8d6b6.png\" alt=\"\u5e94\u7528\u5185\u8c03\u67e5\" width=\"1920\" height=\"931\" \/><figcaption class=\"wp-caption-text\">\u7528Userpilot\u521b\u5efa\u7684\u5e94\u7528\u5185\u8c03\u67e5\u3002<\/figcaption><\/figure>\r\n<p>\u5728\u5199\u95ee\u9898\u548c\u5404\u81ea\u7684\u8bf4\u660e\u65f6\uff0c\u4fdd\u6301\u53e5\u5b50\u7684<strong>\u77ed\u4fc3\u548c\u7b80\u6d01<\/strong>\u4e5f\u5f88\u91cd\u8981\u3002 \u4eba\u4eec\u5df2\u7ecf\u6709\u4e86\u7565\u8bfb\u7684\u8bc0\u7a8d\uff0c\u6240\u4ee5\u95ee\u9898\u8d8a\u957f\u6216\u8d8a\u590d\u6742\uff0c\u4f60\u5f97\u5230\u7684\u4ef7\u503c\u5c31\u8d8a\u5c0f\u3002<\/p>\r\n<h3>\u9009\u62e9\u4f60\u60f3\u6536\u96c6\u7684\u53cd\u9988\u7c7b\u578b<\/h3>\r\n<p>\u5982\u679c\u4f60\u60f3\u6536\u96c6<a href=\"https:\/\/userpilot.com\/blog\/qualitative-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5b9a\u6027\u7684\u53cd\u9988<\/a>\uff0c\u4f60\u53ef\u4ee5\u4f7f\u7528\u5f00\u653e\u5f0f\u7684\u95ee\u9898\u3002<strong>\u5f00\u653e\u5f0f\u95ee\u9898<\/strong>\u662f\u6307\u90a3\u4e9b\u4fa7\u91cd\u4e8e\u8ba9\u7528\u6237\u7528\u81ea\u5df1\u7684\u8bdd\u6765\u63cf\u8ff0\u67d0\u4ef6\u4e8b\u60c5\u7684\u95ee\u9898\u3002<\/p>\r\n<p>\u8fd9\u6837\u505a\u7684\u597d\u5904\u662f\uff0c\u4f60\u53ef\u4ee5\u66f4\u6df1\u5165\u5730\u4e86\u89e3\u4f53\u9a8c\u662f\u4ec0\u4e48\u6837\u7684\uff0c\u751a\u81f3\u53ef\u80fd\u53d1\u73b0\u4f60\u6839\u672c\u6ca1\u6709\u5bfb\u627e\u5230\u7684\u5176\u4ed6\u89e3\u51b3\u6f5c\u5728\u95ee\u9898\u7684\u53ef\u80fd\u6027\u3002<\/p>\r\n<p>\u53e6\u4e00\u65b9\u9762\uff0c\u5982\u679c\u4f60\u60f3\u6536\u96c6\u5b9a\u91cf\u7684\u53cd\u9988\uff0c\u5c01\u95ed\u5f0f\u95ee\u9898\u662f\u5b8c\u7f8e\u7684\u3002<strong>\u5c01\u95ed\u5f0f\u95ee\u9898<\/strong>\u662f\u90a3\u4e9b\u63d0\u4f9b\u9884\u5b9a\u4e49\u9009\u9879\u7684\u95ee\u9898\uff0c\u5982\uff1a\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>1-10\u7ea7\u523b\u5ea6<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u5355\u4e00\u9009\u62e9<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u591a\u9879\u9009\u62e9<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u6392\u540d\u987a\u5e8f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>\u8fd9\u4e9b\u7c7b\u578b\u7684\u95ee\u9898\u6709\u52a9\u4e8e\u4f60\u4e86\u89e3\u57fa\u51c6\u548c\u8d8b\u52bf\uff0c\u8fd9\u5728\u957f\u671f\u8fd0\u884c\u8c03\u67e5\u65f6\u5f88\u6709\u5e2e\u52a9\u3002<\/p>\r\n<p>\u5728\u53ef\u80fd\u7684\u60c5\u51b5\u4e0b\uff0c\u5c3d\u91cf\u907f\u514d\u56de\u7b54 &#8220;\u662f&#8221;\/&#8221;\u5426&#8221;\uff0c\u4f46\u5982\u679c\u4f60\u8fd9\u6837\u505a\u4e86\uff0c\u8bb0\u5f97\u8981\u95ee\u4e3a\u4ec0\u4e48\uff08\u548c <em>\u4ec0\u4e48\u3001\u54ea\u4e9b\u3001\u5982\u4f55\u548c\u63cf\u8ff0<\/em> \u4ee5\u83b7\u5f97\u66f4\u591a\u7684\u5b9a\u6027\u53cd\u9988\uff0c\u800c\u4e0d\u4ec5\u4ec5\u662f &#8220;\u662f &#8220;\u6216 &#8220;\u4e0d\u662f&#8221;\uff09\u3002\u8fd9\u53ef\u4ee5\u786e\u4fdd\u4f60\u6316\u6398\u5f97\u66f4\u6df1\uff0c\u800c\u4e0d\u4ec5\u4ec5\u662f\u8ff7\u5931\u5728\u6570\u636e\u672c\u8eab\u544a\u8bc9\u4f60\u7684\u4e1c\u897f\u4e0a\uff0c\u800c\u662f\u5ba2\u6237\u544a\u8bc9\u4f60\u7684\u4e1c\u897f\u3002<\/p>\r\n<h3>\u53d1\u9001\u6709\u9488\u5bf9\u6027\u7684\u8c03\u67e5<\/h3>\r\n<p>\u4e3a\u4e86\u4ece\u4ea7\u54c1\u7814\u7a76\u4e2d\u83b7\u5f97\u6700\u5927\u6536\u76ca\uff0c\u4f60\u9700\u8981\u4e86\u89e3\u4f60\u7684\u76ee\u6807\u5ba2\u6237\u662f\u8c01\u3002<\/p>\r\n<p><a href=\"https:\/\/userpilot.com\/blog\/product-user-segmentation\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u7ec6\u5206<\/a>\u5c06\u4f7f\u4f60\u66f4\u7cbe\u786e\u5730\u4e86\u89e3\u4e0d\u540c\u7684\u7528\u6237\u5982\u4f55\u4e0e\u4f60\u7684\u5e94\u7528\u7a0b\u5e8f\u4e92\u52a8\uff0c\u65e0\u8bba\u662f\u57fa\u4e8e\u89d2\u8272\u3001\u72b6\u6001\uff0c\u8fd8\u662f\u57fa\u4e8e\u4ed6\u4eec\u81ea\u5df1\u7684\u5ba2\u6237\u65c5\u7a0b\u6240\u5904\u7684\u9636\u6bb5\u3002<\/p>\r\n<figure style=\"width: 964px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/01\/user-segmentation-jtbd-app-survey-questions.png\" alt=\"\u7528\u6237\u8bd5\u70b9\u7684\u7ec6\u5206\" width=\"964\" height=\"492\" \/><figcaption class=\"wp-caption-text\">Userpilot\u7ec6\u5206\u3002<\/figcaption><\/figure>\r\n<p>\u4f60\u8fd8\u53ef\u4ee5\u5229\u7528\u81ea\u5b9a\u4e49\u4e8b\u4ef6\uff0c\u53ea\u5411\u53c2\u4e0e\u8fc7\u4f60\u7684\u5e94\u7528\u7a0b\u5e8f\u7279\u5b9a\u529f\u80fd\u7684\u90a3\u90e8\u5206\u53d7\u4f17\u663e\u793a\u7279\u5b9a\u95ee\u9898\u3002<\/p>\r\n<p>&nbsp;<\/p>\r\n<div class=\"wrapper-summit-cta-mobile\">\r\n<div class=\"cta-inside\"><img decoding=\"async\" class=\"fav-icon-cta\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/Fav-png.png\" \/>\r\n<h3>\u7528Userpilot\u53d1\u9001\u76ee\u6807\u8c03\u67e5<\/h3>\r\n<div class=\"cta-button-icons\"><a class=\"logo-section-link\" href=\"https:\/\/userpilot.com\/userpilot-demo\">\u83b7\u53d6\u6f14\u793a<\/a>\r\n<ul>\r\n<li>14\u5929\u8bd5\u7528<\/li>\r\n<li>\u4e0d\u9700\u8981\u4fe1\u7528\u5361<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<div class=\"image-half\"><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/Img-usp-preview-drk-1.png\" alt=\"\" \/><\/div>\r\n<\/div>\r\n<p>&nbsp;<\/p>\r\n<h3>\u6d4b\u8bd5\u548c\u8fed\u4ee3<\/h3>\r\n<p>\u5982\u679c\u4f60\u4e0d\u592a\u786e\u5b9a\u7528\u6237\u4f1a\u5982\u4f55\u56de\u5e94\u4f60\u7684\u8c03\u67e5\uff0c\u5148\u7528\u4e00\u4e2a\u5c0f\u6837\u672c\u8fdb\u884c\u5feb\u901f\u6d4b\u8bd5\u3002<\/p>\r\n<p>\u65e0\u8bba\u8fd9\u662f\u4f60\u7684\u4e00\u90e8\u5206\u7528\u6237\u3001\u793e\u533a\uff0c\u751a\u81f3\u662f\u4f60\u7684\u5185\u90e8\u56e2\u961f\uff0c\u8fd0\u884c\u4e00\u4e2a\u6837\u672c\u6279\u6b21\u5c06\u5e2e\u52a9\u4f60\u8bc4\u4f30\u4f60\u662f\u5426\u5728\u4e3a\u6210\u529f\u800c\u8bbe\u7f6e\uff0c\u5e76\u771f\u6b63\u5f97\u5230\u4f60\u9700\u8981\u7684\u7b54\u6848\u3002<\/p>\r\n<p>\u6d4b\u8bd5\u53ea\u80fd\u5e2e\u52a9\u4f60\u4f18\u5316\u8c03\u67e5\uff0c\u4ee5\u4fbf\u4f60\u80fd\u4ece\u8c03\u67e5\u4e2d\u83b7\u5f97\u6700\u5927\u6536\u76ca\u3002<\/p>\r\n<h2>\u597d\u7684\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u7684\u4f8b\u5b50<\/h2>\r\n<p>\u6b63\u5982\u6211\u4eec\u6240\u770b\u5230\u7684\uff0c\u89e6\u53d1\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u4e3a\u5404\u79cd\u4e0d\u540c\u7684\u56e2\u961f\u63d0\u4f9b\u6d1e\u5bdf\u529b\uff0c\u5e2e\u52a9\u4f60\u627e\u5230\u4ea7\u54c1\u7684\u6539\u8fdb\u9886\u57df\u3002<\/p>\r\n<p>\u4e3a\u4e86\u4f7f\u8fd9\u4e2a\u6e05\u5355\u66f4\u5bb9\u6613\u6d88\u5316\uff0c\u6211\u60f3\u6839\u636e\u76ee\u7684\u6765\u5212\u5206\u8fd9\u4e2a\u6e05\u5355\u4f1a\u5f88\u65b9\u4fbf\u3002<\/p>\r\n<h3>\u5e02\u573a\u7814\u7a76\u548c\u7528\u6237\u89d2\u8272\u8c03\u67e5\u95ee\u9898<\/h3>\r\n<p>\u4e3a\u4e86\u6536\u96c6\u5173\u4e8e\u65b0\u7528\u6237\u7684\u5b9a\u6027\u6570\u636e\uff0c\u4ed6\u4eec\u7684\u4e3b\u8981\u75db\u70b9\uff0c\u4ee5\u53ca\u7528\u6237\u5bf9\u4f60\u7684\u5e94\u7528\u7a0b\u5e8f\u7684\u671f\u671b\uff0c\u7528<a href=\"https:\/\/userpilot.com\/blog\/user-persona-survey-template\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u6b22\u8fce\u8c03\u67e5<\/a>\u6536\u96c6\u5ba2\u6237\u7684\u53cd\u9988\uff0c\u8fd9\u6837\u4f60\u5c31\u53ef\u4ee5\u6839\u636e\u4ed6\u4eec\u7684\u89d2\u8272\u3001\u76ee\u6807\u3001<a href=\"https:\/\/userpilot.com\/blog\/jtbd-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8981\u5b8c\u6210\u7684\u5de5\u4f5c<\/a>\u548c\u4f7f\u7528\u60c5\u51b5\u5b9a\u5236\u4ed6\u4eec\u7684\u5e94\u7528\u5185\u4f53\u9a8c\u3002<\/p>\r\n<figure style=\"width: 488px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/6c2bfe16-a5b4-40eb-a860-f3ecf31192cb.gif\" alt=\"\u6b22\u8fce\u8c03\u67e5\" width=\"488\" height=\"472\" \/><figcaption class=\"wp-caption-text\">Userpilot\u7684\u6b22\u8fce\u8c03\u67e5\u3002<\/figcaption><\/figure>\r\n<p>\u7528\u6237\u89d2\u8272\u7684\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u5305\u62ec\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u4f60\u5728\u516c\u53f8\u7684\u89d2\u8272\u662f\u4ec0\u4e48\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u5c06\u4e3b\u8981\u4f7f\u7528\u8be5\u4ea7\u54c1\u505a\u4ec0\u4e48\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u4e3b\u8981 &#8220;\u96c7\u4f63 &#8220;\u6211\u4eec\u7684\u4ea7\u54c1\u4e3a\u4f60\u505a\u4ec0\u4e48 &#8220;\u5de5\u4f5c&#8221;\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u60f3\u901a\u8fc7\u6211\u4eec\u7684\u5e94\u7528\u7a0b\u5e8f\u8fbe\u5230\u4ec0\u4e48\u76ee\u7684\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u662f\u5355\u72ec\u4f7f\u7528\u8fd9\u4e2a\u4ea7\u54c1\u8fd8\u662f\u4f5c\u4e3a\u56e2\u961f\u7684\u4e00\u90e8\u5206\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u4ee5\u524d\u662f\u5426\u4f7f\u7528\u8fc7\u7c7b\u4f3c\u7684\u4ea7\u54c1\u662f\u7b2c\u4e00\u6b21\u4f7f\u7528X\uff08\u5982\u7535\u5b50\u90ae\u4ef6\u8425\u9500\u5de5\u5177\uff09\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u8be5\u5e94\u7528\u7a0b\u5e8f\u4e0e\u7ade\u4e89\u5bf9\u624b\u76f8\u6bd4\u5982\u4f55\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u662f\u5426\u4ece\u53e6\u4e00\u4e2a\u5de5\u5177\u8f6c\u79fb\u8fc7\u6765\uff1f \u54ea\u4e00\u4e2a\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>\u5e02\u573a\u7814\u7a76\u95ee\u9898\u5305\u62ec\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u4f60\u613f\u610f\u4e3a\u6211\u4eec\u7684\u4ea7\u54c1\u652f\u4ed8\u4ec0\u4e48\u4ef7\u683c\uff1f (\u591a\u9009)<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u89c9\u5f97\u6211\u4eec\u7684\u5b9a\u4ef7\u6709\u591a\u6e05\u6670\uff1f (\u6bd4\u4f8b)<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u5982\u4f55\u8bc4\u4ef7\u8be5\u4ea7\u54c1\u7684\u6027\u4ef7\u6bd4\uff1f (\u6bd4\u4f8b)<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u5982\u679c\u5b9a\u4ef7\u53d1\u751f\u53d8\u5316\uff0c\u4f60\u662f\u5426\u4e50\u610f\u652f\u4ed8\u66f4\u591a\u8d39\u7528\uff1f \u4e3a\u4ec0\u4e48\u6216\u4e3a\u4ec0\u4e48\u4e0d\u5462\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3>\u7528\u6237\u6ee1\u610f\u5ea6\u548c\u7528\u6237\u4f53\u9a8c\u8c03\u67e5\u95ee\u9898<\/h3>\r\n<p><a href=\"https:\/\/userpilot.com\/blog\/customer-satisfaction-survey-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u6ee1\u610f\u5ea6<\/a>\u548c<a href=\"https:\/\/userpilot.com\/blog\/user-experience-survey-questions\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u4f53\u9a8c\u8c03\u67e5<\/a>\u53ef\u4ee5\u6536\u96c6\u5b9a\u91cf\u7684\u53cd\u9988\u548c\u5b9a\u6027\u7684\u53cd\u9988\u3002 \u8fd9\u4e00\u5207\u90fd\u53d6\u51b3\u4e8e\u4f60\u4e3a\u8c03\u67e5\u6240\u8bbe\u60f3\u7684\u76ee\u6807\u3002<\/p>\r\n<p>\u4f60\u53ef\u4ee5\u6536\u96c6\u5173\u4e8e\u4f60\u7684\u7528\u6237\u7684\u6574\u4f53\u6ee1\u610f\u5ea6\u7684\u6570\u636e\uff0c\u6216\u8005\u5bf9\u67d0\u4e00\u7279\u5b9a\u529f\u80fd\u6216\u8d44\u6e90\u8fdb\u884c\u66f4\u8be6\u7ec6\u7684\u7814\u7a76\u3002<\/p>\r\n<figure style=\"width: 1498px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/b64c84da-42ce-426f-a51d-1dd29d247c75.png\" alt=\"\u5e94\u7528\u5185\u8c03\u67e5\" width=\"1498\" height=\"625\" \/><figcaption class=\"wp-caption-text\">\u5ba2\u6237\u4f53\u9a8c\u8c03\u67e5\u5b9e\u4f8b\u3002<\/figcaption><\/figure>\r\n<p>\u4f60\u53ef\u4ee5\u7528<a href=\"https:\/\/userpilot.com\/blog\/customer-satisfaction-benchmarking\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS\u3001CSAT\u548cCES<\/a>\u8c03\u67e5\u6765\u8861\u91cf\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u5ba2\u6237\u4f53\u9a8c\uff0c\u8fd9\u4e9b\u8c03\u67e5\u5927\u591a\u6536\u96c6\u5b9a\u91cf\u6570\u636e\u3002 \u7136\u800c\uff0c\u4f60\u53ef\u4ee5\u6dfb\u52a0\u4e00\u4e2a\u540e\u7eed\u95ee\u9898\uff0c\u53ef\u4ee5\u5305\u62ec\u4ee5\u4e0b\u95ee\u9898\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u4e0e\u6211\u4eec\u7684\u7ade\u4e89\u5bf9\u624b\u76f8\u6bd4\uff0c\u60a8\u5982\u4f55\u8bc4\u4ef7\u6211\u4eec\u7684\u4ea7\u54c1\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u5982\u679c\u4f60\u4e0d\u5f97\u4e0d\u505c\u6b62\u4f7f\u7528\u6211\u4eec\u7684\u4ea7\u54c1\uff0c\u4f60\u4f1a\u6709\u4ec0\u4e48\u611f\u53d7\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u4f1a\u5411\u5176\u4ed6\u4eba\u63a8\u8350\u6211\u4eec\u7684\u4ea7\u54c1\u5417\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u60a8\u5728[new feature] \u7684\u7ecf\u5386\u5982\u4f55\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u53ef\u4ee5\u62a5\u544a\u90a3\u4e9b\u7834\u574f\u4f60\u5728\u6211\u4eec\u8fd9\u91cc\u7684\u4f53\u9a8c\u7684\u95ee\u9898\u5417\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3>\u7528\u6237\u4f53\u9a8c\u8c03\u67e5\u95ee\u9898<\/h3>\r\n<p><a href=\"https:\/\/userpilot.com\/blog\/ux-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u4f53\u9a8c\u8c03\u67e5<\/a>\u662f\u6700\u5e38\u89c1\u7684\u7528\u6237\u4f53\u9a8c\u7814\u7a76\u65b9\u6cd5\u4e4b\u4e00\uff0c\u53ef\u4ee5\u4ece\u7528\u6237\u90a3\u91cc\u83b7\u5f97\u5b9a\u6027\u548c\u5b9a\u91cf\u7684\u89c1\u89e3\u3002 \u4f60\u5e94\u8be5\u5728\u6240\u6709\u5ba2\u6237\u65c5\u7a0b\u9636\u6bb5\u8fdb\u884c\u7528\u6237\u4f53\u9a8c\u8c03\u67e5\uff0c\u4ee5\u786e\u5b9a\u662f\u4ec0\u4e48\u963b\u788d\u4e86\u7528\u6237\u7684\u8fdb\u5c55\u3002<\/p>\r\n<figure style=\"width: 1920px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/fbc69a45-e85b-4399-8cc1-96f5b4de489e.png\" alt=\"\u7528\u6237\u4f53\u9a8c\u8c03\u67e5\" width=\"1920\" height=\"928\" \/><figcaption class=\"wp-caption-text\">\u5e94\u7528\u5185\u7528\u6237\u4f53\u9a8c\u8c03\u67e5\u5b9e\u4f8b\u3002<\/figcaption><\/figure>\r\n<p>\u63d0\u51fa\u8fd9\u4e9b\u95ee\u9898\u662f\u4e3a\u4e86\u83b7\u5f97\u4e00\u822c\u7684\u4ea7\u54c1\u53cd\u9988\uff0c\u5e76\u5bf9\u4f60\u7684\u5e94\u7528\u8bbe\u8ba1\u8fdb\u884c\u4fee\u6539\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u4f60\u89c9\u5f97\u6211\u4eec\u7684\u4ea7\u54c1\u6709\u4ec0\u4e48\u5730\u65b9\u53ef\u4ee5\u505a\u5f97\u66f4\u597d\u5417\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u60a8\u5bf9\u6211\u4eec\u4ea7\u54c1\u7684\u6027\u80fd\/\u7a33\u5b9a\u6027\u7684\u6ee1\u610f\u5ea6\u5982\u4f55\uff1f (\u6bd4\u4f8b)<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u6211\u4eec\u6b63\u5728\u5bfb\u6c42\u89e3\u51b3<em>[\u95ee\u9898x<\/em>]&#8211;\u7528\u6211\u4eec\u7684\u4ea7\u54c1\u89e3\u51b3\u8fd9\u4e2a\u95ee\u9898\uff0c\u5bf9\u4f60\u6709\u4ec0\u4e48\u5e2e\u52a9\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u60a8\u5982\u4f55\u8bc4\u4ef7\u6211\u4eec\u4ea7\u54c1\u7684\u5b9e\u7528\u6027\uff1f (\u6bd4\u4f8b)<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u8fd9\u4e2a\u8bbe\u8ba1\u8ba9\u4f60\u611f\u89c9\u5982\u4f55\uff1f (\u591a\u9879\u9009\u62e9+\u6587\u672c\u5b57\u6bb5)<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u5b8c\u6210\u4efb\u52a1x\u6709\u591a\u5bb9\u6613\uff1f (\u6bd4\u4f8b)<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>\u63d0\u51fa\u8fd9\u4e9b\u95ee\u9898\uff0c\u4ee5\u5f81\u6c42\u5bf9\u7279\u5b9a\u529f\u80fd\/\u4ea7\u54c1\u63a8\u51fa\u7684\u53cd\u9988\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u8fd9\u4e2a\u529f\u80fd\u5982\u4f55\u89e3\u51b3\u4f60\u7684\u95ee\u9898\/\u5e2e\u52a9\u5b8c\u6210\u4f60\u7684\u76ee\u6807\uff1f \u4e3a\u4ec0\u4e48\u6216\u4e3a\u4ec0\u4e48\u4e0d\u5462\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u662f\u5426\u80fd\u591f\u901a\u8fc7\u6211\u4eec\u7684\u4ea7\u54c1\/\u529f\u80fd\u8fbe\u5230\u9884\u671f\u7684\u7ed3\u679c\uff1f \u4e3a\u4ec0\u4e48\u6216\u4e3a\u4ec0\u4e48\u4e0d\u5462\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3>\u5ba2\u6237\u670d\u52a1\u7ecf\u9a8c\u95ee\u9898<\/h3>\r\n<ul>\r\n<li>\r\n<p>\u652f\u6301\u4ee3\u8868\u662f\u5426\u80fd\u591f\u89e3\u51b3\u8fd9\u4e2a\u95ee\u9898\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u60a8\u5bf9\u6211\u4eec\u7684\u652f\u6301\u56e2\u961f\u63d0\u4f9b\u7684\u5e2e\u52a9\u662f\u5426\u6ee1\u610f\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u60a8\u5982\u4f55\u8bc4\u4ef7\u60a8\u4e0e{\u56e2\u961f\u6210\u5458}\u7684\u7ecf\u5386\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<figure style=\"width: 800px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/6750f734-4afa-427d-baf5-f7dd87583aa2.png\" alt=\"\u5e94\u7528\u5185\u8c03\u67e5\" width=\"800\" height=\"754\" \/><figcaption class=\"wp-caption-text\">\u5ba2\u6237\u670d\u52a1\u7ecf\u9a8c\u8c03\u67e5\u5b9e\u4f8b\u3002<\/figcaption><\/figure>\r\n<h3>\u6d4b\u8bd5\u8ba1\u5212\u8c03\u67e5\u95ee\u9898<\/h3>\r\n<p>\u5728\u5f00\u53d1\u65b0\u529f\u80fd\u65f6\uff0c\u4f60\u5b9e\u65bd<a href=\"https:\/\/userpilot.com\/blog\/beta-testing-in-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">beta\u6d4b\u8bd5<\/a>\uff0c\u4ee5\u83b7\u5f97\u5173\u4e8e\u4f60\u7684\u529f\u80fd\u7684\u6709\u4ef7\u503c\u7684\u89c1\u89e3\uff0c\u56e0\u6b64\u4f60\u7684\u5f00\u53d1\u56e2\u961f\u53ef\u4ee5\u52aa\u529b\u6539\u8fdb\u5b83\u4eec\u3002 \u4e0b\u9762\u662f\u4e00\u4e9b\u4f60\u53ef\u4ee5\u5b9e\u65bd\u7684\u95ee\u9898\uff0c\u4ee5\u83b7\u5f97\u66f4\u597d\u7684\u53cd\u9988\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u60a8\u5982\u4f55\u8bc4\u4ef7\u6211\u4eec\u7684\u6d4b\u8bd5\u8ba1\u5212\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u89c9\u5f97\u4e86\u89e3\u81ea\u5df1\u4f5c\u4e3a\u6d4b\u8bd5\u5458\u7684\u804c\u8d23\u5bb9\u6613\u5417\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u62a5\u544a\u4f60\u9047\u5230\u7684\u95ee\u9898\u6709\u591a\u5bb9\u6613\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u5bf9\u6211\u4eec\u7684\u6d4b\u8bd5\u8ba1\u5212\u6709\u4ec0\u4e48\u5efa\u8bae\u6216\u610f\u89c1\u5417\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u60a8\u5982\u4f55\u8bc4\u4ef7\u6211\u4eec\u7684\u65b0\u529f\u80fd\uff1f \u4f60\u5bf9\u6211\u4eec\u5982\u4f55\u6539\u8fdb\u5b83\u6709\u4ec0\u4e48\u5efa\u8bae\u5417\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h3>\u6d41\u52a8\u4eba\u53e3\u8c03\u67e5\u95ee\u9898<\/h3>\r\n<p>\u7528\u6237<a href=\"https:\/\/userpilot.com\/blog\/churn-surveys-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u6d41\u5931\u8c03\u67e5<\/a>\u662f\u4f60\u5728\u7528\u6237\u51b3\u5b9a\u53d6\u6d88\u6216\u964d\u7ea7\u4ed6\u4eec\u7684\u8ba2\u9605\u8ba1\u5212\u540e\u6536\u96c6\u53cd\u9988\u7684\u65b9\u5f0f\u3002 \u4f7f\u7528\u6d41\u5931\u7387\u8c03\u67e5\u80cc\u540e\u7684\u76ee\u6807\u662f\u6536\u96c6\u5ba2\u6237\u7684\u53cd\u9988\uff0c\u4ee5\u4fbf\u4f60\u53ef\u4ee5\u91c7\u53d6\u884c\u52a8\uff0c\u6539\u5584\u4ea7\u54c1\u5e76\u51cf\u5c11\u6d41\u5931\u3002<\/p>\r\n<p>Churn\u8c03\u67e5\u95ee\u9898\u7684\u4f8b\u5b50\u5305\u62ec\uff1a<\/p>\r\n<ul>\r\n<li>\r\n<p>\u4f60\u53d6\u6d88\u8d26\u6237\u7684\u4e3b\u8981\u539f\u56e0\u662f\u4ec0\u4e48\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u4f60\u4e3a\u4ec0\u4e48\u51b3\u5b9a\u53d6\u6d88\u4f60\u7684\u8ba2\u9605\uff1f<\/p>\r\n<\/li>\r\n<li>\r\n<p>\u662f\u4ec0\u4e48\u8ba9\u4f60\u53d6\u6d88\u4e86\u4f60\u7684\u8d26\u6237\uff1f<\/p>\r\n<\/li>\r\n<\/ul>\r\n<p>\u4e0d\u8981\u5fd8\u4e86\u4e3a\u5f00\u653e\u6027\u95ee\u9898\u7559\u51fa\u4e00\u4e2a\u9875\u9762\uff0c\u8fd9\u6837\u7528\u6237\u5c31\u53ef\u4ee5\u7528\u4ed6\u4eec\u7684\u8bdd\u5199\u51fa\u4ed6\u4eec\u53d6\u6d88\u7684\u539f\u56e0\u3002<\/p>\r\n<figure style=\"width: 1400px\" class=\"wp-caption alignnone\"><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/83a08dd2-5083-466c-b8a2-f6ed07115ed7.png\" alt=\"\u6d41\u52a8\u6027\u8c03\u67e5\" width=\"1400\" height=\"888\" \/><figcaption class=\"wp-caption-text\">Churn\u8c03\u67e5\u5b9e\u4f8b\u3002<\/figcaption><\/figure>\r\n<p>&nbsp;<\/p>\r\n<div class=\"container-wrap-cta-cs p-fix\">\r\n<div class=\"wrapper-summit-cta-mobile\">\r\n<div class=\"cta-inside\"><img decoding=\"async\" class=\"fav-icon-cta\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/Fav-png.png\" \/>\r\n<h3>\u7528Userpilot\u521b\u5efa\u548c\u8bbe\u8ba1\u8c03\u67e5\u95ee\u5377!<\/h3>\r\n<div class=\"cta-button-icons\"><a class=\"logo-section-link\" href=\"https:\/\/userpilot.com\/userpilot-demo\">\u83b7\u53d6\u6f14\u793a<\/a>\r\n<ul>\r\n<li>14\u5929\u8bd5\u7528<\/li>\r\n<li>\u4e0d\u9700\u8981\u4fe1\u7528\u5361<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<div class=\"image-half\"><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/Img-usp-preview-drk-1.png\" alt=\"\" \/><\/div>\r\n<\/div>\r\n<\/div>\r\n<h2>Userpilot\u5982\u4f55\u5e2e\u52a9\u4f60\u8fdb\u884c\u5e94\u7528\u5185\u8c03\u67e5<\/h2>\r\n<p>\u5982\u679c\u4f60\u6b63\u5728\u5bfb\u627e\u4e00\u79cd\u5feb\u901f\u800c\u7b80\u5355\u7684\u65b9\u6cd5\u6765\u4e3a\u4f60\u7684\u4ea7\u54c1\u5b9e\u65bd\u5404\u79cd\u7c7b\u578b\u7684\u5fae\u89c2\u8c03\u67e5\u548c\u4f53\u9a8c\uff0c\u90a3\u5c31\u4e0d\u8981\u518d\u627e\u4e86\u3002<\/p>\r\n<p>Userpilot\u662f\u4e3a\u4f60\u8bbe\u8ba1\u7684\u3002 Userpilot\u662f\u4e00\u4e2a\u5f3a\u5927\u7684\u4ea7\u54c1\u91c7\u7528\u5e73\u53f0\uff0c\u4f7f\u4f60\u80fd\u591f\u5feb\u901f\u5efa\u7acb\u9488\u5bf9\u4e0d\u540c\u7528\u6237\u7fa4\u7684\u4e2a\u6027\u5316\u3001\u7075\u6d3b\u3001\u4e0a\u4e0b\u6587\u76f8\u5173\u7684\u5e94\u7528\u5185\u4f53\u9a8c&#8211;\u6240\u6709\u8fd9\u4e9b\u90fd\u4e0d\u9700\u8981\u7f16\u5199\u4e00\u884c\u4ee3\u7801\u3002<\/p>\r\n<p>\u4f7f\u7528<a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u6536\u96c6\u53cd\u9988\u7684\u597d\u5904\u662f\uff0c\u4f60\u53ef\u4ee5\u66f4\u597d\u5730\u63a7\u5236\u8c01\u770b\u5230\u8c03\u67e5\uff0c\u4f46\u4e5f\u53ef\u4ee5\u7acb\u5373\u4f7f\u7528\u6536\u96c6\u5230\u7684\u6570\u636e\u6765\u7ec6\u5206\u4f60\u7684\u7528\u6237\u7fa4\uff0c\u5e76\u4e3a\u4ed6\u4eec\u89e6\u53d1\u6b63\u786e\u7684\u4f53\u9a8c\u3002<\/p>\r\n<p>\u7136\u800c\uff0cUserpilot\u53ea\u652f\u6301\u7f51\u9875\/\u684c\u9762\u5e94\u7528\u7a0b\u5e8f\uff0c\u6240\u4ee5\u4f60\u5c06\u65e0\u6cd5\u4e3a\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u7528\u6237\u521b\u5efa\u79fb\u52a8\u5e94\u7528\u7a0b\u5e8f\u8c03\u67e5\u95ee\u9898\u3002<\/p>\r\n<h3>\u521b\u5efa\u548c\u5b9a\u5236\u5e94\u7528\u5185\u8c03\u67e5<\/h3>\r\n<p>\u901a\u8fc7Userpilot\uff0c\u4f60\u53ef\u4ee5\u5efa\u7acb\u548c\u89e6\u53d1\u5e94\u7528\u5185\u7684<a href=\"https:\/\/userpilot.com\/blog\/microsurveys-saas-product\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5fae\u578b\u8c03\u67e5<\/a>\uff0c\u5982\u7ecf\u5178\u7684PMF\u8c03\u67e5\uff0c\u6216\u7c7b\u4f3c\u7684\u8c03\u67e5\uff0c\u5e76\u6df7\u5408\u591a\u9009\u548c\u5f00\u653e\u5f0f\u7684\u95ee\u9898\u7c7b\u578b\uff0c\u4ee5\u6536\u96c6\u5177\u4f53\u7684\u89c1\u89e3\u3002<\/p>\r\n<p><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/5811ca4c-467e-4390-8458-0f885957b8eb.webp\" \/><\/p>\r\n<p>\u6b64\u5916\uff0c\u4f60\u53ef\u4ee5\u901a\u8fc7\u5185\u7f6e\u7684NPS\u5c0f\u5de5\u5177\u5728\u5e94\u7528\u4e2d\u6536\u96c6\u548c\u8ddf\u8e2a<a href=\"https:\/\/userpilot.com\/blog\/nps-sentiment-analysis-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">\uff08NPS<\/a>\uff09\uff0c\u5141\u8bb8\u4f60\u5b8c\u5168\u5b9a\u5236\u8c03\u67e5\u7684\u5916\u89c2\u548c\u611f\u89c9\uff0c\u5e76\u8bbe\u7f6e\u89e6\u53d1\u9891\u7387\u548c\u5177\u4f53\u76ee\u6807\u3002<\/p>\r\n<p><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/bb3d55a6-92b7-4f98-aeeb-3c3326f4cad0.png\" \/><\/p>\r\n<h3>\u5411\u76ee\u6807\u53d7\u4f17\u53d1\u9001\u8c03\u67e5\u95ee\u5377<\/h3>\r\n<p>\u6709\u4e86Userpilot\uff0c\u4f60\u53ef\u4ee5\u901a\u8fc7\u5148\u8fdb\u7684<a href=\"https:\/\/userpilot.com\/blog\/customer-segmentation-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7ec6\u5206<\/a>\u529f\u80fd\u6765\u63a7\u5236\u8c01\u5f97\u5230\u54ea\u79cd\u8c03\u67e5\u7c7b\u578b\u4ee5\u53ca\u4f55\u65f6\u5f97\u5230\uff0c\u5f53\u7136\uff0c\u4f60\u4e5f\u53ef\u4ee5\u7528\u7b54\u6848\u6765\u7ec6\u5206\u4f60\u7684\u53d7\u4f17\u3002<\/p>\r\n<p><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/b2854b0b-a324-4919-aae1-9878bdb01af7.png\" alt=\"\" \/><\/p>\r\n<p>\u6b64\u5916\uff0c\u5982\u679c\u4f60\u7684\u7528\u6237\u7ed9\u4f60\u7684NPS\u8bc4\u5206\u5f88\u4f4e\uff0c\u56e0\u4e3a\u4ed6\u4eec\u8ba4\u4e3a\u4f60\u7f3a\u5c11\u4e00\u4e2a\u5173\u952e\u7684\u529f\u80fd\uff08\u5b9e\u9645\u4e0a\u4f60\u5df2\u7ecf\u6709\u4e86\uff09\uff0c\u4f60\u53ef\u4ee5\u89e6\u53d1\u4e00\u4e2a<a href=\"https:\/\/userpilot.com\/blog\/interactive-walkthroughs-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4e92\u52a8\u7684\u6f14\u7ec3<\/a>\uff0c\u5f15\u5bfc\u4ed6\u4eec\u627e\u5230\u5e76\u63a2\u7d22\u8fd9\u4e2a\u529f\u80fd\u3002<\/p>\r\n<h3>\u6807\u7b7eNPS\u8c03\u67e5\u56de\u590d<\/h3>\r\n<p>\u4f60\u53ef\u4ee5\u5206\u6790NPS\u5206\u6570\uff0c\u6807\u8bb0\u53cd\u5e94\uff0c\u5e76\u4f7f\u7528\u6570\u636e\u6765\u521b\u5efa\u7279\u5b9a\u7684\u7528\u6237\u7fa4\u3002 \u540c\u65f6\uff0c\u8be6\u7ec6\u5206\u6790\u4f60\u7684\u8c03\u67e5\u53cd\u9988\uff1a<\/p>\r\n<p><img decoding=\"async\" src=\"https:\/\/images.surferseo.art\/acd2462b-7b53-46b5-abaf-dc7c445ec697.png\" \/><\/p>\r\n<h2>\u603b\u7ed3<\/h2>\r\n<p>\u5e94\u7528\u7a0b\u5e8f\u8c03\u67e5\u662f\u6539\u5584\u7528\u6237\u4f53\u9a8c\u548c\u4ea7\u54c1\u5f00\u53d1\u7684\u552f\u4e00\u6700\u6709\u6548\u548c\u6700\u590d\u6742\u7684\u65b9\u5f0f\uff0c\u540c\u65f6\u8fd8\u6709\u65e0\u6570\u7684\u597d\u5904\u3002<\/p>\r\n<p>\u73b0\u5728\u4f60\u5df2\u7ecf\u77e5\u9053\u5173\u4e8e\u5e94\u7528\u7a0b\u5e8f\u8c03\u67e5\u95ee\u9898\u7684\u4e00\u5207\uff0c\u4ece\u5b83\u4eec\u662f\u4ec0\u4e48\u4ee5\u53ca\u5982\u4f55\u90e8\u7f72\u5b83\u4eec\uff0c\u4f60\u5c06\u9700\u8981\u4e00\u4e2a\u80fd\u591f\u8fd9\u6837\u505a\u7684\u5de5\u5177\u3002<\/p>\r\n<p>\u5728\u4e00\u5929\u7ed3\u675f\u7684\u65f6\u5019\uff0c\u4f60\u5982\u4f55\u9002\u5e94\u7528\u6237\u7684\u53cd\u9988\u53ef\u4ee5\u51b3\u5b9a\u4f60\u672a\u6765\u7684\u53d1\u5c55\u3002 \u5982\u679c\u4f60\u60f3\u5f00\u59cb\u6536\u96c6\u7528\u6237\u7684\u53cd\u9988\uff0c\u6216\u5efa\u7acb\u4e00\u4e2aNPS\u8c03\u67e5\uff0c\u800c\u4e0d\u9700\u8981\u5199\u4e00\u884c\u4ee3\u7801\uff0c\u90a3\u4e48\u73b0\u5728\u662f\u65f6\u5019\u83b7\u5f97<a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot\u7684\u6f14\u793a\u4e86<\/a>!<\/p>\r\n<div class=\"container-wrap-cta-cs p-fix\">\r\n<div class=\"wrapper-summit-cta-mobile\">\r\n<div class=\"cta-inside\"><img decoding=\"async\" class=\"fav-icon-cta\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/Fav-png.png\" \/>\r\n<h3>\u4eca\u5929\u5c31\u8bd5\u8bd5Userpilot\u7684\u5e94\u7528\u5185\u8c03\u67e5\u5427!<\/h3>\r\n<div class=\"cta-button-icons\"><a class=\"logo-section-link\" href=\"https:\/\/userpilot.com\/userpilot-demo\">\u83b7\u53d6\u6f14\u793a<\/a>\r\n<ul>\r\n<li>14\u5929\u8bd5\u7528<\/li>\r\n<li>\u4e0d\u9700\u8981\u4fe1\u7528\u5361<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n<div class=\"image-half\"><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/Img-usp-preview-drk-1.png\" alt=\"\" \/><\/div>\r\n<\/div>\r\n<\/div>\r\n<p>&nbsp;<\/p>\r\n<p><!-- End strchf script --><\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>\u5728\u8fd0\u884c\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002 \u76f4\u63a5\u5411\u4f60\u7684\u5ba2\u6237\u5b66\u4e60\uff0c\u5efa\u7acb\u66f4\u597d\u7684\u4ea7\u54c1\u3002<\/p>\n","protected":false},"author":21,"featured_media":248615,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[6195],"tags":[4603,2393,3996,3997,4613],"class_list":["post-109537","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-career","tag-customer-feedback-zh-hans","tag-in-app-survey-zh-hans","tag-survey-questions-zh-hans","tag-user-feedback-zh-hans","tag-user-feedback-survey-zh-hans"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b<\/title>\n<meta name=\"description\" content=\"\u5728\u8fd0\u884cSaaS\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002 \u76f4\u63a5\u5411\u4f60\u7684\u5ba2\u6237\u5b66\u4e60!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/userpilot.com\/blog\/zh-hans\/\u5e94\u7528\u5185\u8c03\u67e5-\u95ee\u9898-saas\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b\" \/>\n<meta property=\"og:description\" content=\"\u5728\u8fd0\u884cSaaS\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002 \u76f4\u63a5\u5411\u4f60\u7684\u5ba2\u6237\u5b66\u4e60!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/userpilot.com\/blog\/zh-hans\/\u5e94\u7528\u5185\u8c03\u67e5-\u95ee\u9898-saas\/\" \/>\n<meta property=\"og:site_name\" content=\"Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-31T11:00:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-27T23:56:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1876\" \/>\n\t<meta property=\"og:image:height\" content=\"1228\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Andrea\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Andrea\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/\"},\"author\":{\"name\":\"Andrea\",\"@id\":\"https:\/\/userpilot.com\/blog\/#\/schema\/person\/f087d839c833df07765f26516376cd07\"},\"headline\":\"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b\",\"datePublished\":\"2024-10-31T11:00:38+00:00\",\"dateModified\":\"2025-03-27T23:56:49+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/\"},\"wordCount\":95,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg\",\"keywords\":[\"customer feedback\",\"in-app survey\",\"survey questions\",\"user feedback\",\"user feedback survey\"],\"articleSection\":[\"Career\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/\",\"url\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/\",\"name\":\"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b\",\"isPartOf\":{\"@id\":\"https:\/\/userpilot.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg\",\"datePublished\":\"2024-10-31T11:00:38+00:00\",\"dateModified\":\"2025-03-27T23:56:49+00:00\",\"author\":{\"@id\":\"https:\/\/userpilot.com\/blog\/#\/schema\/person\/f087d839c833df07765f26516376cd07\"},\"description\":\"\u5728\u8fd0\u884cSaaS\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002 \u76f4\u63a5\u5411\u4f60\u7684\u5ba2\u6237\u5b66\u4e60!\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage\",\"url\":\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg\",\"contentUrl\":\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg\",\"width\":1876,\"height\":1228},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/userpilot.com\/blog\/#website\",\"url\":\"https:\/\/userpilot.com\/blog\/\",\"name\":\"Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/userpilot.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/userpilot.com\/blog\/#\/schema\/person\/f087d839c833df07765f26516376cd07\",\"name\":\"Andrea\",\"url\":\"https:\/\/userpilot.com\/blog\/author\/andrea\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b","description":"\u5728\u8fd0\u884cSaaS\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002 \u76f4\u63a5\u5411\u4f60\u7684\u5ba2\u6237\u5b66\u4e60!","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/userpilot.com\/blog\/zh-hans\/\u5e94\u7528\u5185\u8c03\u67e5-\u95ee\u9898-saas\/","og_locale":"en_US","og_type":"article","og_title":"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b","og_description":"\u5728\u8fd0\u884cSaaS\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002 \u76f4\u63a5\u5411\u4f60\u7684\u5ba2\u6237\u5b66\u4e60!","og_url":"https:\/\/userpilot.com\/blog\/zh-hans\/\u5e94\u7528\u5185\u8c03\u67e5-\u95ee\u9898-saas\/","og_site_name":"Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog","article_published_time":"2024-10-31T11:00:38+00:00","article_modified_time":"2025-03-27T23:56:49+00:00","og_image":[{"width":1876,"height":1228,"url":"https:\/\/userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg","type":"image\/jpeg"}],"author":"Andrea","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Andrea","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#article","isPartOf":{"@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/"},"author":{"name":"Andrea","@id":"https:\/\/userpilot.com\/blog\/#\/schema\/person\/f087d839c833df07765f26516376cd07"},"headline":"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b","datePublished":"2024-10-31T11:00:38+00:00","dateModified":"2025-03-27T23:56:49+00:00","mainEntityOfPage":{"@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/"},"wordCount":95,"commentCount":0,"image":{"@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage"},"thumbnailUrl":"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg","keywords":["customer feedback","in-app survey","survey questions","user feedback","user feedback survey"],"articleSection":["Career"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/","url":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/","name":"\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\uff1a\u6700\u4f73\u5b9e\u8df5\u3001\u7c7b\u578b\u548c\u5b9e\u4f8b","isPartOf":{"@id":"https:\/\/userpilot.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage"},"image":{"@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage"},"thumbnailUrl":"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg","datePublished":"2024-10-31T11:00:38+00:00","dateModified":"2025-03-27T23:56:49+00:00","author":{"@id":"https:\/\/userpilot.com\/blog\/#\/schema\/person\/f087d839c833df07765f26516376cd07"},"description":"\u5728\u8fd0\u884cSaaS\u4ea7\u54c1\u7814\u7a76\u65f6\uff0c\u5e94\u7528\u5185\u8c03\u67e5\u95ee\u9898\u53ef\u4ee5\u6210\u4e3a\u6700\u6709\u6548\u7684\u5de5\u5177\u4e4b\u4e00\u3002 \u76f4\u63a5\u5411\u4f60\u7684\u5ba2\u6237\u5b66\u4e60!","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/userpilot.com\/blog\/zh-hans\/%e5%ba%94%e7%94%a8%e5%86%85%e8%b0%83%e6%9f%a5-%e9%97%ae%e9%a2%98-saas\/#primaryimage","url":"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg","contentUrl":"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/36-in-app-survey-questions-to-ask-types-and-examples_a43b8a2c4da0cf95d631f88324a2a2ea_2000.jpg","width":1876,"height":1228},{"@type":"WebSite","@id":"https:\/\/userpilot.com\/blog\/#website","url":"https:\/\/userpilot.com\/blog\/","name":"Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/userpilot.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/userpilot.com\/blog\/#\/schema\/person\/f087d839c833df07765f26516376cd07","name":"Andrea","url":"https:\/\/userpilot.com\/blog\/author\/andrea\/"}]}},"_links":{"self":[{"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/posts\/109537","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/comments?post=109537"}],"version-history":[{"count":3,"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/posts\/109537\/revisions"}],"predecessor-version":[{"id":267272,"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/posts\/109537\/revisions\/267272"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/media\/248615"}],"wp:attachment":[{"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/media?parent=109537"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/categories?post=109537"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/userpilot.com\/blog\/wp-json\/wp\/v2\/tags?post=109537"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}