{"id":109702,"date":"2022-10-18T09:34:48","date_gmt":"2022-10-18T09:34:48","guid":{"rendered":"https:\/\/userpilot.com\/blog\/customer-analytics-insights\/"},"modified":"2025-03-27T20:01:27","modified_gmt":"2025-03-27T20:01:27","slug":"%e5%ae%a2%e6%88%b7-%e5%88%86%e6%9e%90-%e6%b4%9e%e5%af%9f%e5%8a%9b","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/%e5%ae%a2%e6%88%b7-%e5%88%86%e6%9e%90-%e6%b4%9e%e5%af%9f%e5%8a%9b\/","title":{"rendered":"\u5ba2\u6237\u5206\u6790\u6d1e\u5bdf\u529b\uff1a\u7c7b\u522b\u3001\u9636\u6bb5\u548c\u5982\u4f55\u4f7f\u7528\u5b83\u4eec"},"content":{"rendered":"<p>\u4f60\u5982\u4f55\u4f9d\u9760\u4f60\u7684\u5ba2\u6237\u5206\u6790\u6d1e\u5bdf\u529b\u6765\u6fc0\u53d1<a href=\"https:\/\/userpilot.com\/product\/product-growth-insights\" target=\"_blank\" rel=\"noopener noreferrer\">\u4ea7\u54c1<\/a>\u7684<a href=\"https:\/\/userpilot.com\/product\/product-growth-insights\" target=\"_blank\" rel=\"noopener noreferrer\">\u5feb\u901f\u589e\u957f<\/a>\uff1f<\/p>\n<p>\u4e3a\u4e86\u6301\u7eed\u6539\u8fdb\uff0c\u4f60\u9700\u8981\u6536\u96c6\u5ba2\u6237\u6570\u636e\uff0c\u5bf9\u5176\u8fdb\u884c\u5206\u6790\uff0c\u5e76\u6839\u636e\u4f60\u83b7\u5f97\u7684\u5ba2\u6237\u6d1e\u5bdf\u529b\u91c7\u53d6\u884c\u52a8\u3002<\/p>\n<p>\u5728\u8fd9\u7bc7\u6587\u7ae0\u4e2d\uff0c\u6211\u4eec\u5c06\u4ecb\u7ecd\uff1a<\/p>\n<ul>\n<li>\u5ba2\u6237\u5206\u6790\u7684\u91cd\u8981\u6027\u3002<\/li>\n<li>\u5ba2\u6237\u5206\u6790\u7684\u4e0d\u540c\u7c7b\u522b\u548c\u5b83\u4eec\u7684\u597d\u5904\u3002<\/li>\n<li>\u83b7\u5f97\u5ba2\u6237\u6d1e\u5bdf\u529b\u7684\u4e09\u6b65\u7a0b\u5e8f\u3002<\/li>\n<li>\u4f7f\u7528\u5ba2\u6237\u6d1e\u5bdf\u529b\u6765\u63d0\u9ad8\u6ee1\u610f\u5ea6\u548c\u589e\u957f\u7684\u4e09\u79cd\u7b56\u7565\u3002<\/li>\n<\/ul>\n<p>\u8ba9\u6211\u4eec\u5f00\u59cb\u5427\u3002<\/p>\n<h2 id=\"f326i\">TL;DR<\/h2>\n<ul>\n<li><a href=\"https:\/\/userpilot.com\/blog\/customer-journey-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u5206\u6790<\/a>\u5229\u7528\u6570\u636e\u6536\u96c6\u548c\u5ba2\u6237\u6d1e\u5bdf\u529b\u5206\u6790\uff0c\u4f7f\u51b3\u7b56\u8fc7\u7a0b\u66f4\u5bb9\u6613\u3002<\/li>\n<li>\u5ba2\u6237\u6d1e\u5bdf\u529b\u5e2e\u52a9\u4f60\u4e86\u89e3<a href=\"https:\/\/userpilot.com\/blog\/analyze-customer-behavior\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u7684\u884c\u4e3a<\/a>\u548c\u9700\u6c42\uff0c\u9884\u6d4b\u672a\u6765\u7684\u884c\u4e3a\uff0c\u5e76\u66f4\u597d\u5730\u4f7f\u5ba2\u6237\u4f53\u9a8c\u4e2a\u6027\u5316\u3002<\/li>\n<li>\u5ba2\u6237\u6570\u636e\u5206\u6790\u6709\u56db\u7c7b\uff1a\u63cf\u8ff0\u6027\u3001\u8bca\u65ad\u6027\u3001\u9884\u6d4b\u6027\u548c\u89c4\u5b9a\u6027\u3002<\/li>\n<li>\u63cf\u8ff0\u6027\u5206\u6790\u5e2e\u52a9\u4f60\u5229\u7528\u5386\u53f2\u6570\u636e\u53d1\u73b0\u8fc7\u53bb\u53d1\u751f\u7684\u4e8b\u60c5\u3002 \u5b83\u8ba9\u4f60\u6df1\u5165\u4e86\u89e3\u5ba2\u6237\u8d8b\u52bf\u7684\u539f\u56e0\uff0c\u5e76\u5e2e\u52a9\u4f60\u4e3a\u672a\u6765\u505a\u597d\u51c6\u5907\u3002<\/li>\n<li>\u8bca\u65ad\u6027\u5ba2\u6237\u5206\u6790\u6cd5\u901a\u8fc7\u6536\u96c6<a href=\"https:\/\/userpilot.com\/blog\/user-feedback-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u53cd\u9988<\/a>\u548c\u4f7f\u7528\u5047\u8bbe\u6d4b\u8bd5\uff0c\u5e2e\u52a9\u4f60\u4e86\u89e3<a href=\"https:\/\/userpilot.com\/blog\/analyze-customer-behavior\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u884c\u4e3a<\/a>\u80cc\u540e\u7684 &#8220;\u539f\u56e0&#8221;\u3002<\/li>\n<li>\u9884\u6d4b\u6027\u5206\u6790\u5e2e\u52a9\u4f60\u9884\u6d4b\u5ba2\u6237\u7684\u672a\u6765\u8868\u73b0\uff0c\u5e76\u636e\u6b64\u91c7\u53d6\u884c\u52a8\u3002<\/li>\n<li>\u9884\u6d4b\u6027\u5206\u6790\u89e3\u9501\u4e86\u5173\u4e8e\u5982\u4f55\u89e3\u51b3\u4e00\u4e2a\u95ee\u9898\u6216\u5b9e\u73b0\u4e00\u4e2a\u76ee\u6807\u5e94\u8be5\u91c7\u53d6\u7684\u8def\u5f84\u7684\u5efa\u8bae\u3002<\/li>\n<li>\u6709\u56db\u79cd\u7c7b\u578b\u7684\u5ba2\u6237\u5206\u6790\uff1a\u5ba2\u6237\u53c2\u4e0e\u5206\u6790\u3001\u5ba2\u6237\u4f53\u9a8c\u5206\u6790\u3001\u5ba2\u6237\u4fdd\u7559\u5206\u6790\u548c\u5ba2\u6237\u5fe0\u8bda\u5ea6\u5206\u6790\u3002<\/li>\n<li><a href=\"https:\/\/userpilot.com\/blog\/measure-customer-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u53c2\u4e0e<\/a>\u5206\u6790\u8ba9\u4f60\u6df1\u5165\u4e86\u89e3\u7528\u6237\u5728\u6574\u4e2a\u7528\u6237\u65c5\u7a0b\u4e2d\u662f\u5982\u4f55\u4e0e\u4f60\u7684\u4ea7\u54c1\u6253\u4ea4\u9053\u7684\uff0c\u5305\u62ec\u5b58\u5728\u6469\u64e6\u548c\u9ad8\u6d41\u5931\u7387\u7684\u9886\u57df\u3002<\/li>\n<li>\u7528\u5ba2\u6237\u4f53\u9a8c\u6d1e\u5bdf\u529b\u6765\u8861\u91cf\u4f60\u5728\u6ee1\u8db3<a href=\"https:\/\/userpilot.com\/blog\/customer-needs-assessment\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u9700\u6c42<\/a>\u548c\u671f\u671b\u65b9\u9762\u7684\u60c5\u51b5\u3002<\/li>\n<li>\u4e86\u89e3\u4f60\u7684\u5ba2\u6237\u4fdd\u7559\u5206\u6790\u6709\u52a9\u4e8e\u4f60<a href=\"https:\/\/userpilot.com\/blog\/churn-prevention-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u9632\u6b62\u5ba2\u6237\u6d41\u5931<\/a>\u5e76\u8bc6\u522b\u4f60\u7684\u9ad8\u4ef7\u503c\u5ba2\u6237\u3002<\/li>\n<li><a href=\"https:\/\/userpilot.com\/blog\/customer-loyalty-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u5fe0\u8bda\u5ea6\u5206\u6790<\/a>\u8ba9\u4f60\u786e\u5b9a\u4f60\u6700\u5fe0\u8bda\u7684\u5ba2\u6237\uff0c\u5e76\u5e2e\u52a9\u4f60\u8bc6\u522b\u8fd9\u4e9b\u5ba2\u6237\u7684\u6a21\u5f0f\u3002 \u7136\u540e\u4f60\u53ef\u4ee5\u5728\u4f60\u7684\u5176\u4ed6\u5ba2\u6237\u7fa4\u4e2d\u5b9e\u65bd\u8fd9\u4e9b\u6a21\u5f0f\u3002<\/li>\n<li>\u9075\u5faa\u4e09\u6b65\u7a0b\u5e8f\u4ece\u5ba2\u6237\u5206\u6790\u4e2d\u83b7\u5f97\u6d1e\u5bdf\u529b\uff1a\u6536\u96c6\u3001\u53ef\u89c6\u5316\u548c\u5206\u6790\u3002<\/li>\n<li>\u5229\u7528\u50cfUserpilot\u8fd9\u6837\u7684\u65e0\u4ee3\u7801\u5de5\u5177\uff0c\u53d1\u6325\u5ba2\u6237\u5206\u6790\u7684\u529b\u91cf\u3002 \u4f60\u53ef\u4ee5\u901a\u8fc7Userpilot\u5bf9\u7528\u6237\u8fdb\u884c\u7ec6\u5206\uff0c\u5efa\u7acb\u4e0a\u4e0b\u6587\u7684\u5e94\u7528\u5185\u4f53\u9a8c\uff0c\u5e76\u63d0\u4f9b\u4e00\u4e2a<a href=\"https:\/\/userpilot.com\/blog\/product-personalization-for-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8d85\u4e2a\u6027\u5316\u7684\u4f53\u9a8c<\/a>\u3002<\/li>\n<\/ul>\n<div class=\"poptin-embedded\" data-id=\"0ae408bc3160d\"><\/div>\n<h2 id=\"bfsef\"><strong>\u4ec0\u4e48\u662f\u5ba2\u6237\u5206\u6790\uff1f<\/strong><\/h2>\n<p><a href=\"https:\/\/userpilot.com\/blog\/customer-journey-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u5206\u6790<\/a>\u662f\u8ba9\u4f60\u5bf9\u5ba2\u6237\u7684\u884c\u4e3a\u3001\u610f\u89c1\u548c\u53cd\u9988\u6709\u610f\u4e49\u7684\u6d1e\u5bdf\u529b\u7684\u6570\u636e\u3002 \u6362\u53e5\u8bdd\u8bf4\uff0c\u5ba2\u6237\u5206\u6790\u5e2e\u52a9\u4f60\u66f4\u597d\u5730\u4e86\u89e3\u4f60\u7684\u5ba2\u6237\u3002<\/p>\n<h2 id=\"bh5c3\"><strong>\u4ec0\u4e48\u662f\u5ba2\u6237\u5206\u6790\u6d1e\u5bdf\u529b\uff1f<\/strong><\/h2>\n<p>\u5ba2\u6237\u5206\u6790\u662f\u4f60\u901a\u8fc7<a href=\"https:\/\/userpilot.com\/blog\/behavioral-metrics-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u884c\u4e3a\u8ddf\u8e2a<\/a>\u6216\u8c03\u67e5\u6536\u96c6\u7684\u5b9e\u9645\u6570\u636e\u70b9\uff0c\u800c\u5ba2\u6237\u5206\u6790<em>\u7684\u89c1\u89e3<\/em>\u662f\u4f60\u4ece\u5206\u6790\u6570\u636e\u4e2d\u83b7\u5f97\u7684\u6536\u83b7\u3002<\/p>\n<h2 id=\"5eejo\"><strong>\u4e3a\u4ec0\u4e48\u5ba2\u6237\u5206\u6790\u7684\u6d1e\u5bdf\u529b\u5f88\u91cd\u8981\uff1f<\/strong><\/h2>\n<p>\u6bcb\u5eb8\u7f6e\u7591\uff0c\u901a\u8fc7\u5206\u6790\u83b7\u5f97\u5ba2\u6237\u6d1e\u5bdf\u529b\u6709\u52a9\u4e8e\u4f60\u505a\u51fa\u66f4\u660e\u667a\u7684\u5546\u4e1a\u51b3\u7b56\uff0c\u4ece\u800c\u66f4\u5feb\u5730\u53d6\u5f97\u6210\u679c\u3002 \u5b83\u53ef\u4ee5\u5e2e\u52a9\u4f60\uff1a<\/p>\n<ul>\n<li>\u4e86\u89e3<a href=\"https:\/\/userpilot.com\/blog\/analyze-customer-behavior\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u884c\u4e3a<\/a>\u5e76\u8bc6\u522b\u6a21\u5f0f<\/li>\n<li>\u9884\u6d4b\u672a\u6765\u7684\u5ba2\u6237\u884c\u4e3a<\/li>\n<li>\u5bf9\u4f60\u7684\u5ba2\u6237\u8fdb\u884c\u5206\u7c7b\uff0c\u5e76<a href=\"https:\/\/userpilot.com\/blog\/improve-customer-experience-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4f7f\u4ed6\u4eec\u7684\u4f53\u9a8c\u4e2a\u6027\u5316<\/a><\/li>\n<li>\u8bc6\u522b\u6574\u4e2a\u5ba2\u6237\u65c5\u7a0b\u4e2d\u7684\u6469\u64e6<\/li>\n<\/ul>\n<h2 id=\"c16id\"><strong>\u5ba2\u6237\u5206\u6790\u7684\u4e0d\u540c\u7c7b\u522b\u662f\u4ec0\u4e48<\/strong>\uff1f<\/h2>\n<p>\u5ba2\u6237\u6570\u636e\u5206\u6790\u6709\u5404\u79cd\u5404\u6837\u7684\u7c7b\u522b\uff0c\u90fd\u6709\u6709\u610f\u4e49\u7684\u6d1e\u5bdf\u529b\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/categoris-of-customer-analytics-insights_4a55482348fa5f85048c079bae9379b6_800.png 1x, https:\/\/images.storychief.com\/account_6827\/categoris-of-customer-analytics-insights_4a55482348fa5f85048c079bae9379b6_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/categoris-of-customer-analytics-insights_4a55482348fa5f85048c079bae9379b6_800.png 1x, https:\/\/images.storychief.com\/account_6827\/categoris-of-customer-analytics-insights_4a55482348fa5f85048c079bae9379b6_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/categoris-of-customer-analytics-insights_4a55482348fa5f85048c079bae9379b6_800.png\" alt=\"\u5ba2\u6237\u5206\u6790\u7684\u5206\u7c7b-\u6d1e\u5bdf\u529b\" \/><\/picture><figcaption>\u5ba2\u6237\u5206\u6790\u7684\u7c7b\u522b\u3002<\/figcaption><\/figure>\n<h3 id=\"74sjk\"><strong>\u63cf\u8ff0\u6027\u5206\u6790\u6709\u52a9\u4e8e\u53d1\u73b0\u53d1\u751f\u4e86\u4ec0\u4e48<\/strong><\/h3>\n<p>\u63cf\u8ff0\u6027\u5206\u6790\u6d89\u53ca\u5206\u6790\u5386\u53f2\u6570\u636e\uff0c\u4ee5\u63cf\u7ed8\u51fa\u516c\u53f8\u7684\u6e05\u6670\u5386\u7a0b\u3002<\/p>\n<p>\u8fd9\u4e9b\u6d1e\u5bdf\u529b\u6709\u52a9\u4e8e\u53d1\u73b0\u8d8b\u52bf\uff0c\u4ee5\u53ca\u5728<a href=\"https:\/\/userpilot.com\/blog\/product-user-segmentation\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7279\u5b9a\u7684\u6d88\u8d39\u8005\u7fa4\u4f53<\/a>\u4e2d\u786e\u5b9a\u6a21\u5f0f\u3002<\/p>\n<p>\u6709\u4e86\u5386\u53f2\u6570\u636e\uff0cSaaS\u516c\u53f8\u53ef\u4ee5\u4e86\u89e3\u4ec0\u4e48\u5bf9\u4ed6\u4eec\u7684\u5ba2\u6237\u6709\u6548\uff0c\u4ec0\u4e48\u4e0d\u6709\u6548\u3002 \u8fd9\u6837\uff0c\u4ed6\u4eec\u5c31\u80fd\u5728\u672a\u6765\u505a\u51fa\u66f4\u597d\u7684\u51b3\u5b9a\u3002<\/p>\n<h3 id=\"1a0fa\"><strong>\u8bca\u65ad\u6027\u5ba2\u6237\u5206\u6790\u5e2e\u52a9\u4f60\u4e86\u89e3\u5ba2\u6237\u884c\u4e3a\u80cc\u540e\u7684 &#8220;\u539f\u56e0&#8221;\u3002<\/strong><\/h3>\n<p>\u8bca\u65ad\u5206\u6790\u6cd5\u4f7f\u7528\u6570\u636e\u53d1\u73b0\u548c\u6570\u636e\u6316\u6398\u6765<a href=\"https:\/\/userpilot.com\/blog\/analyze-customer-behavior\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u786e\u5b9a\u5ba2\u6237\u8d8b\u52bf\u7684\u539f\u56e0<\/a>\u3002 \u800cSaaS\u516c\u53f8\u53ef\u4ee5\u5229\u7528\u8bca\u65ad\u6027\u7684\u5ba2\u6237\u5206\u6790\u6765\u505a\u51fa\u66f4\u660e\u667a\u7684\u5546\u4e1a\u51b3\u7b56\uff0c\u5e76\u63a8\u52a8\u6301\u7eed\u6210\u529f\u3002<\/p>\n<p>\u4e3a\u4e86\u5b8c\u6210\u8bca\u65ad\u6027\u5206\u6790\uff0c\u4f60\u9996\u5148\u8981\u6536\u96c6<a href=\"https:\/\/userpilot.com\/blog\/user-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u53cd\u9988<\/a>\uff0c\u7136\u540e\u7528\u5047\u8bbe\u6d4b\u8bd5\u6765\u6307\u5bfc\u548c\u96c6\u4e2d\u5206\u6790\u3002<\/p>\n<h3 id=\"3m2ov\"><strong>\u9884\u6d4b\u6027\u5ba2\u6237\u5206\u6790\u5e2e\u52a9\u4f60\u6539\u5584\u672a\u6765\u7684\u5ba2\u6237\u4f53\u9a8c<\/strong><\/h3>\n<p>\u9884\u6d4b\u6027\u5ba2\u6237\u5206\u6790\u5e2e\u52a9\u4f60\u5229\u7528\u6570\u636e\u3001\u56de\u5f52\u65b9\u6cd5\u3001\u4eba\u5de5\u667a\u80fd\uff08AI\uff09\u548c\u673a\u5668\u5b66\u4e60\uff08ML\uff09\u6280\u672f\u5206\u6790\u672a\u6765\u7ed3\u679c\u7684\u6982\u7387\u3002<\/p>\n<p>\u6b64\u5916\uff0c\u5b83\u901a\u8fc7\u4e3b\u52a8\u9884\u6d4b<a href=\"https:\/\/userpilot.com\/blog\/customer-needs-assessment\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u9700\u6c42<\/a>\uff0c\u5e2e\u52a9\u516c\u53f8\u63d0\u9ad8<a href=\"https:\/\/userpilot.com\/blog\/customer-retention-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4fdd\u7559\u7387<\/a>\u3002 \u4f60\u53ef\u4ee5\u6839\u636e\u6536\u96c6\u5230\u7684\u5ba2\u6237\u6d1e\u5bdf\u529b\u6765\u8fdb\u884c\u672a\u6765\u7684\u4ea7\u54c1\u6539\u8fdb\u3002<\/p>\n<p>\u5f53\u4f60\u5728\u7279\u5b9a\u7684\u7528\u6237\u7fa4\u4e2d\u5206\u6790\u6a21\u5f0f\u65f6\uff0c\u9884\u6d4b\u6027\u5206\u6790\u7684\u6548\u679c\u6700\u597d\u3002 \u8fd9\u6837\uff0c\u4f60\u5c31\u80fd\u5f97\u5230\u6700\u51c6\u786e\u7684\u5ba2\u6237\u9700\u6c42\u60c5\u51b5\uff0c\u800c\u4e0d\u662f\u628a\u6240\u6709\u7684\u5ba2\u6237\u90fd\u5f52\u5165\u4e00\u4e2a\u6570\u636e\u6c60\u3002<\/p>\n<p>\u901a\u8fc7\u7ec6\u5206\uff0c\u4f60\u53ef\u4ee5\u63a8\u8350\u65b0\u529f\u80fd\uff0c\u63d0\u4f9b\u5347\u7ea7\uff0c\u6216\u5728\u6b63\u786e\u7684\u65f6\u95f4\u5411\u6b63\u786e\u7684\u7528\u6237\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_81dde3994a35a48b48a41b58375a53cb_800.png 1x, https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_81dde3994a35a48b48a41b58375a53cb_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_81dde3994a35a48b48a41b58375a53cb_800.png 1x, https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_81dde3994a35a48b48a41b58375a53cb_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_81dde3994a35a48b48a41b58375a53cb_800.png\" alt=\"\u5728userpilot\u4e2d\u8fdb\u884c\u7528\u6237\u7ec6\u5206\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u4e2d\u7684\u9ad8\u7ea7\u7528\u6237\u7ec6\u5206\u3002<\/figcaption><\/figure>\n<h3 id=\"cl34n\"><strong>\u9884\u6d4b\u6027\u5206\u6790\u89e3\u9501\u5efa\u8bae<\/strong><\/h3>\n<p>\u89c4\u5b9a\u6027\u5206\u6790\u4f7f\u7528<a href=\"https:\/\/userpilot.com\/blog\/data-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u6570\u636e\u5206\u6790<\/a>\u6765\u89e3\u9501\u5173\u4e8e\u4f60\u5728\u7279\u5b9a\u60c5\u51b5\u4e0b\u5e94\u8be5\u505a\u4ec0\u4e48\u7684\u5efa\u8bae\uff0c\u65e0\u8bba\u662f\u89e3\u51b3\u4e00\u4e2a\u95ee\u9898\u8fd8\u662f\u52aa\u529b\u5b9e\u73b0\u4e00\u4e2a\u76ee\u6807\u3002<\/p>\n<p>\u6536\u96c6\u6570\u636e\u7684\u8fc7\u7a0b\u5305\u62ec\u50cf\u56fe\u5f62\u5206\u6790\u3001\u63a8\u8350\u5f15\u64ce\u3001\u6a21\u62df\u7b49\u6280\u672f\u3002<\/p>\n<h2 id=\"mno1\"><strong>\u4ec0\u4e48\u662f\u4e0d\u540c\u7c7b\u578b\u7684\u5ba2\u6237\u5206\u6790\uff1f<\/strong><\/h2>\n<p>\u6709\u56db\u79cd\u4e3b\u8981\u7684\u5ba2\u6237\u5206\u6790\u7c7b\u578b\uff0c\u5728\u6574\u4e2a\u5ba2\u6237\u65c5\u7a0b\u4e2d\u63d0\u4f9b\u53ef\u64cd\u4f5c\u7684\u6d1e\u5bdf\u529b\uff1a<\/p>\n<h3 id=\"61vsf\"><strong>\u5ba2\u6237\u53c2\u4e0e\u5206\u6790\u548c\u6d1e\u5bdf\u529b<\/strong><\/h3>\n<p>\u60f3\u77e5\u9053\u4f60\u7684\u5ba2\u6237\u76ee\u524d\u662f\u5982\u4f55<a href=\"https:\/\/userpilot.com\/blog\/engagement-data\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4e0e\u4f60\u7684\u4ea7\u54c1\u63a5\u89e6<\/a>\u7684\u5417\uff1f<\/p>\n<p><a href=\"https:\/\/userpilot.com\/blog\/engagement-data\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u53c2\u4e0e\u5206\u6790<\/a>\u8ba9\u4f60\u6df1\u5165\u4e86\u89e3\u7528\u6237\u5728\u6574\u4e2a\u5ba2\u6237\u65c5\u7a0b\u4e2d\u5982\u4f55\u4e0e\u4ea7\u54c1\u63a5\u89e6\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/User-Journey-by-milestones-customer-analytics-insights_b5b278eed75daa86695f3db7d06858db_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/User-Journey-by-milestones-customer-analytics-insights_b5b278eed75daa86695f3db7d06858db_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/User-Journey-by-milestones-customer-analytics-insights_b5b278eed75daa86695f3db7d06858db_800.jpg\" alt=\"\u7528\u6237\u65c5\u7a0b\u7684\u56fe\u793a\" \/><\/picture><figcaption>\u7528\u6237\u65c5\u7a0b\u7684\u56fe\u8868\u3002<\/figcaption><\/figure>\n<p>\u4e3a\u4e86\u6536\u96c6\u5ba2\u6237\u65c5\u7a0b\u5206\u6790\uff0c\u5728\u65c5\u7a0b\u4e2d\u8bbe\u7f6e\u91cc\u7a0b\u7891\uff0c\u5e76\u8ddf\u8e2a\u5176\u5b8c\u6210\u7387\u3002 \u4f60\u53ef\u4ee5\u7528Userpilot\u8f7b\u677e\u5730\u8ddf\u8e2a\u91cc\u7a0b\u7891\uff08\u76ee\u6807\uff09\u7684\u5b8c\u6210\u60c5\u51b5\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/goal-tracking-userpilot-dashboard-customer-analytics-insights_e8cf8fd48c3f100075ca77dc523db52d_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/goal-tracking-userpilot-dashboard-customer-analytics-insights_e8cf8fd48c3f100075ca77dc523db52d_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/goal-tracking-userpilot-dashboard-customer-analytics-insights_e8cf8fd48c3f100075ca77dc523db52d_800.jpg\" alt=\"\u5728Userpilot\u4e2d\u8fdb\u884c\u76ee\u6807\u8ddf\u8e2a\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u4e2d\u7684\u76ee\u6807\u8ddf\u8e2a\u3002<\/figcaption><\/figure>\n<p>\u7136\u540e\uff0c\u901a\u8fc7\u5bfb\u627e\u9700\u8981\u6539\u8fdb\u7684\u9886\u57df\uff0c\u5bf9\u8fd9\u4e9b\u89c1\u89e3\u91c7\u53d6\u884c\u52a8\uff0c\u8fd9\u6837\u4f60\u5c31\u53ef\u4ee5\u63d0\u9ad8<a href=\"https:\/\/userpilot.com\/blog\/product-adoption-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4ea7\u54c1\u7684<\/a>\u6574\u4f53<a href=\"https:\/\/userpilot.com\/blog\/product-adoption-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u91c7\u7528\u7387<\/a>\u3002<\/p>\n<h3 id=\"3d4d1\"><strong>\u5ba2\u6237\u4f53\u9a8c\u5206\u6790\u548c\u6d1e\u5bdf\u529b<\/strong><\/h3>\n<p>\u901a\u8fc7\u8ddf\u8e2a<a href=\"https:\/\/userpilot.com\/blog\/customer-experience-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u4f53\u9a8c\u5206\u6790<\/a>\uff0c\u66f4\u597d\u5730\u4e86\u89e3\u5ba2\u6237\u7684\u9700\u6c42\u3001\u89c2\u70b9\u4ee5\u53ca\u5bf9\u4f60\u7684\u4ea7\u54c1\u548c\u670d\u52a1\u7684\u4f53\u9a8c\u3002<\/p>\n<p>\u6536\u96c6\u5ba2\u6237\u4f53\u9a8c\u6570\u636e\u7684\u6700\u4f73\u65b9\u5f0f\u662f\u5206\u6790\u4f60\u7684<a href=\"https:\/\/userpilot.com\/blog\/user-feedback-survey-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u53cd\u9988\u8c03\u67e5<\/a>\uff0c\u8fd9\u4e9b<a href=\"https:\/\/userpilot.com\/blog\/user-feedback-survey-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8c03\u67e5<\/a>\u6709\u5f00\u653e\u5f0f\u7684\u95ee\u9898\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/feature_surveys_slack-in-app-messages-customer-analytics-insights_8094b821fa696febfa9f1aed57055f1a_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/feature_surveys_slack-in-app-messages-customer-analytics-insights_8094b821fa696febfa9f1aed57055f1a_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/feature_surveys_slack-in-app-messages-customer-analytics-insights_8094b821fa696febfa9f1aed57055f1a_800.png\" alt=\"\u5f00\u653e\u5f0f\u95ee\u9898\" \/><\/picture><figcaption>\u5e26\u6709\u5f00\u653e\u5f0f\u95ee\u9898\u7684\u8c03\u67e5\u5b9e\u4f8b\u3002<\/figcaption><\/figure>\n<p>\u4f60\u4f1a\u770b\u5230\u4ec0\u4e48\u662f\u5bfc\u81f4\u6469\u64e6\u7684\u539f\u56e0\uff0c\u56e0\u6b64\u4f60\u53ef\u4ee5\u91c7\u53d6\u884c\u52a8\u6539\u5584\u8fd9\u4e9b\u9886\u57df\u548c\u6574\u4f53\u7684<a href=\"https:\/\/userpilot.com\/blog\/improve-customer-experience-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u4f53\u9a8c<\/a>\u3002<\/p>\n<h3 id=\"dab5h\"><strong>\u5ba2\u6237\u4fdd\u7559\u5206\u6790\u548c\u6d1e\u5bdf\u529b<\/strong><\/h3>\n<p>\u5ba2\u6237\u6d41\u5931\u4f1a\u5bf9\u4f60\u7684\u4e1a\u52a1\u4ea7\u751f\u7834\u574f\u6027\u7684\u5f71\u54cd\u3002 \u5728<a href=\"https:\/\/userpilot.com\/blog\/customer-retention-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u4fdd\u7559<\/a>\u5206\u6790\u7684\u5e2e\u52a9\u4e0b\uff0c\u786e\u5b9a\u54ea\u4e9b\u7528\u6237\u7fa4\u7684\u6d41\u5931\u7387\u6700\u9ad8\u6216\u6700\u5feb\uff0c\u5e76\u91c7\u53d6\u5fc5\u8981\u7684\u884c\u52a8\u6765\u89e3\u51b3\u8fd9\u4e2a\u95ee\u9898\u3002<\/p>\n<p>\u9996\u5148\uff0c\u901a\u8fc7\u5728\u5165\u804c\u65f6\u5728\u6b22\u8fce\u5c4f\u5e55\u4e0a\u8fd0\u884c\u4e00\u4e2a<a href=\"https:\/\/userpilot.com\/blog\/microsurveys-saas-product\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5fae\u8c03\u67e5 <\/a>\u6765\u7ec6\u5206\u4f60\u7684\u7528\u6237\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/welcome_screen_microsurvey-customer-analytics-insights_965393c6feba63d26532d47a0c9cbf19_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/welcome_screen_microsurvey-customer-analytics-insights_965393c6feba63d26532d47a0c9cbf19_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/welcome_screen_microsurvey-customer-analytics-insights_965393c6feba63d26532d47a0c9cbf19_800.jpg\" alt=\"\u5728\u6b22\u8fce\u5c4f\u5e55\u4e0a\u8fdb\u884c\u5fae\u8c03\u67e5\" \/><\/picture><figcaption>\u6b22\u8fce\u5c4f\u5e55\u4e2d\u7684\u5fae\u8c03\u67e5\u5b9e\u4f8b\u3002<\/figcaption><\/figure>\n<p>\u7136\u540e\uff0c\u8ddf\u8e2a\u5404\u7ec6\u5206\u5e02\u573a\u7684\u6d41\u5931\u7387\u3002 \u5b83\u5c06\u5e2e\u52a9\u4f60\u6307\u51fa\u4f60\u53ef\u4ee5<a href=\"https:\/\/userpilot.com\/blog\/churn-prevention-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u9632\u6b62\u6d41\u5931\u7684<\/a>\u9886\u57df\u3002 \u6b64\u5916\uff0c\u5b83\u8fd8\u4f1a\u6839\u636e<a href=\"https:\/\/userpilot.com\/blog\/churn-management-basics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8c01\u7684\u6d41\u5931\u7387\u6700\u4f4e<\/a>\u6765\u63ed\u793a\u4f60\u6700\u6709\u4ef7\u503c\u7684\u90e8\u5206\u3002<\/p>\n<p>\u4f60\u8fd8\u53ef\u4ee5\u5bf9\u4f60\u7684<a href=\"https:\/\/userpilot.com\/blog\/nps-detractors-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8bcb\u6bc1\u8005<\/a>\u8fdb\u884c\u7ec6\u5206\uff0c\u4e3b\u52a8\u8054\u7cfb\u4ed6\u4eec\uff0c\u6539\u5584\u4ed6\u4eec\u4e0e\u4f60\u4ea7\u54c1\u7684\u5173\u7cfb\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/user-segments-customer-analytics-insights_96cde159c445ac2d337c9f14a6275cff_800.png 1x, https:\/\/images.storychief.com\/account_6827\/user-segments-customer-analytics-insights_96cde159c445ac2d337c9f14a6275cff_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/user-segments-customer-analytics-insights_96cde159c445ac2d337c9f14a6275cff_800.png 1x, https:\/\/images.storychief.com\/account_6827\/user-segments-customer-analytics-insights_96cde159c445ac2d337c9f14a6275cff_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/user-segments-customer-analytics-insights_96cde159c445ac2d337c9f14a6275cff_800.png\" alt=\"\u5728Userpilot\u4e2d\u7684\u8bcb\u6bc1\u8005\u90e8\u5206\" \/><\/picture><figcaption>\u5728<a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u4e2d\u521b\u5efa\u4e00\u4e2a\u8bcb\u6bc1\u8005\u7684\u90e8\u5206\u3002<\/figcaption><\/figure>\n<h3 id=\"8bmf4\"><strong>\u5ba2\u6237\u5fe0\u8bda\u5ea6\u5206\u6790\u548c\u6d1e\u5bdf\u529b<\/strong><\/h3>\n<p>\u5c06\u66f4\u591a\u7684\u9996\u6b21\u5ba2\u6237\u8f6c\u5316\u4e3a<a href=\"https:\/\/userpilot.com\/blog\/customer-loyalty\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5fe0\u8bda\u5ba2\u6237<\/a>\u5c06\u63d0\u9ad8\u5ba2\u6237\u7ec8\u8eab\u4ef7\u503c\uff0c\u964d\u4f4e\u6210\u672c\uff0c\u5e76\u6709\u52a9\u4e8e\u901a\u8fc7<a href=\"https:\/\/userpilot.com\/blog\/word-of-mouth-wom\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u53e3\u7891\u8425\u9500<\/a>\u5e26\u6765\u65b0\u5ba2\u6237\u3002<\/p>\n<p>\u58ee\u5927\u4f60\u7684\u5fe0\u5b9e\u5ba2\u6237\u7fa4\u7684\u7b2c\u4e00\u6b65\u662f\u5206\u6790\u5ba2\u6237\u7684\u5fe0\u8bda\u5ea6\u3002 \u8fd9\u6d89\u53ca\u5230\u4f7f\u7528<a href=\"https:\/\/userpilot.com\/blog\/customer-loyalty-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u5fe0\u8bda\u5ea6\u5206\u6790<\/a>\uff0c\u4e0d\u4ec5\u8981\u786e\u5b9a\u8c01\u662f\u5fe0\u8bda\u7684\u5ba2\u6237\uff0c\u8fd8\u8981\u8ba4\u8bc6\u5230\u4f60\u7684\u5fe0\u8bda\u5ba2\u6237\u4e2d\u7684\u6a21\u5f0f\u3002 \u8fd9\u6837\uff0c\u4f60\u5c31\u53ef\u4ee5\u5728\u4f60\u7684\u6574\u4e2a\u7528\u6237\u7fa4\u4e2d\u5bf9\u8fd9\u4e9b\u6a21\u5f0f\u8fdb\u884c\u4f18\u5316\u3002<\/p>\n<p>\u4f60\u53ef\u4ee5\u4ece\u5404\u79cd\u6e20\u9053\u6536\u96c6\u8fd9\u4e9b\u6570\u636e\uff0c\u4f8b\u5982\u8fdb\u884c<a href=\"https:\/\/userpilot.com\/blog\/nps-analysis-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS\u8c03\u67e5<\/a>\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/create-nps-surveys-with-userpilot-customer-analytics-insights_4569271ed3210182db00bd2712fe7c24_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/create-nps-surveys-with-userpilot-customer-analytics-insights_4569271ed3210182db00bd2712fe7c24_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/create-nps-surveys-with-userpilot-customer-analytics-insights_4569271ed3210182db00bd2712fe7c24_800.jpg\" alt=\"\u5728Userpilot\u4e2d\u521b\u5efa\u4e00\u4e2aNPS\u8c03\u67e5\" \/><\/picture><figcaption>\u5728Userpilot\u4e2d\u521b\u5efa\u4e00\u4e2aNPS\u8c03\u67e5\u3002<\/figcaption><\/figure>\n<p>\u5f53\u4f60\u786e\u5b9a\u4e86\u5fe0\u8bda\u7684\u5ba2\u6237\u540e\uff0c\u5b9e\u65bd\u5ba2\u6237\u5fe0\u8bda\u8ba1\u5212\uff0c\u5956\u52b1\u8001\u5ba2\u6237\uff0c\u8ba9\u4ed6\u4eec\u6ee1\u610f\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/userpilot-customer-loyalty-reward-modal-customer-analytics-insights_b0f95010a2309a6739616c4cc6ccdb67_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/userpilot-customer-loyalty-reward-modal-customer-analytics-insights_b0f95010a2309a6739616c4cc6ccdb67_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/userpilot-customer-loyalty-reward-modal-customer-analytics-insights_b0f95010a2309a6739616c4cc6ccdb67_800.jpg\" alt=\"\u5956\u52b1\u5fe0\u8bda\u5ba2\u6237\u7684\u6a21\u5f0f\" \/><\/picture><figcaption>\u5956\u52b1\u5fe0\u8bda\u5ba2\u6237\u7684\u4f8b\u5b50\u3002 \u7528\u5e94\u7528\u5185\u7684\u5e86\u795d\u6a21\u5f0f\u63d0\u4f9b\u5956\u52b1\u3002<\/figcaption><\/figure>\n<h2 id=\"7erbd\"><strong>\u5982\u4f55\u6536\u96c6\u548c\u4e86\u89e3\u6574\u4e2a\u5ba2\u6237\u65c5\u7a0b\u4e2d\u7684\u5ba2\u6237\u6570\u636e<\/strong><\/h2>\n<p>\u73b0\u5728\u4f60\u77e5\u9053\u4e86\u5ba2\u6237\u5206\u6790\u7684\u4e0d\u540c\u7c7b\u578b\u548c\u7c7b\u522b\uff0c\u662f\u65f6\u5019\u5f00\u59cb\u5de5\u4f5c\uff0c\u6536\u96c6\u51c6\u786e\u7684\u6570\u636e\u4e86\u3002 \u4ee5\u4e0b\u662f\u4e09\u6b65\u8d70\u7684\u8fc7\u7a0b\uff1a<\/p>\n<h3 id=\"6egij\"><strong>\u7b2c\u4e00\u9636\u6bb5&#8211;\u5ba2\u6237\u6570\u636e\u6536\u96c6<\/strong><\/h3>\n<p>\u5ba2\u6237\u6570\u636e\u6536\u96c6\u662f\u4e00\u4e2a\u6301\u7eed\u7684\u8fc7\u7a0b\uff0c\u5e94\u8be5\u53d1\u751f\u5728<a href=\"https:\/\/userpilot.com\/blog\/customer-journey-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u65c5\u7a0b<\/a>\u7684\u6240\u6709\u9636\u6bb5\u3002<\/p>\n<p>\u6709\u5f88\u591a\u4e0d\u540c\u7684\u65b9\u5f0f\u53ef\u4ee5\u83b7\u5f97<a href=\"https:\/\/userpilot.com\/blog\/customer-insight\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u7684\u6d1e\u5bdf\u529b<\/a>\uff0c\u5305\u62ec\uff1a<\/p>\n<ul>\n<li>\u957f\u5f62\u5f0f\u7684<a href=\"https:\/\/userpilot.com\/blog\/user-experience-survey-questions\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8c03\u67e5<\/a><\/li>\n<li>\u5e94\u7528<a href=\"https:\/\/userpilot.com\/blog\/microsurvey-templates-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5185\u5fae\u8c03\u67e5<\/a><\/li>\n<li>\u7528\u6237\u8bbf\u8c08<\/li>\n<li>\u70ed\u529b\u56fe<\/li>\n<li><a href=\"https:\/\/userpilot.com\/blog\/ui-modal-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u6b22\u8fce\u5c4f\u5e55<\/a>\u8c03\u67e5<\/li>\n<\/ul>\n<p>\u4f8b\u5982\uff0cMiro\u4f7f\u7528\u4e00\u4e2a\u6b22\u8fce\u5c4f\u5e55\u8c03\u67e5\u6765\u6536\u96c6\u7528\u6237\u7684\u53ef\u64cd\u4f5c\u6570\u636e\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/miro-user-survey-customer-analytics-insights_2cd70550cb6887373cb6844f0f21d142_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/miro-user-survey-customer-analytics-insights_2cd70550cb6887373cb6844f0f21d142_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/miro-user-survey-customer-analytics-insights_2cd70550cb6887373cb6844f0f21d142_800.jpg\" alt=\"\u7528\u6237\u95ee\u5377\u8c03\u67e5 \u7c73\u7f57\" \/><\/picture><figcaption>\u7528\u7528\u6237\u8c03\u67e5\u6536\u96c6\u6570\u636e\u7684\u4f8b\u5b50\u3002<\/figcaption><\/figure>\n<h3 id=\"aqa3e\"><strong>\u7b2c\u4e8c\u9636\u6bb5 &#8211; \u5ba2\u6237\u6570\u636e\u53ef\u89c6\u5316<\/strong><\/h3>\n<p>\u6570\u636e\u53ef\u89c6\u5316\u5f88\u91cd\u8981\uff0c\u56e0\u4e3a\u5b83\u4f7f\u5806\u79ef\u5982\u5c71\u7684\u6570\u636e\u5bb9\u6613\u88ab\u6d88\u5316\u548c\u7406\u89e3\u3002 \u5f53\u4f60\u80fd\u901a\u8fc7\u5730\u56fe\u3001\u56fe\u8868\u6216\u5176\u4ed6\u89c6\u89c9\u6548\u679c\u5c06\u4f60\u7684\u6570\u636e\u53ef\u89c6\u5316\u65f6\uff0c\u5c31\u80fd\u5f88\u5bb9\u6613\u5730\u53d1\u73b0\u6a21\u5f0f\uff0c\u5efa\u7acb\u8054\u7cfb\u6216\u5efa\u7acb\u4e00\u4e2a\u6545\u4e8b\u3002<\/p>\n<p>\u4e3a\u4e86\u5c06\u539f\u59cb\u6570\u636e\u7ec4\u7ec7\u6210\u4e00\u79cd\u53ef\u89c6\u5316\u7684\u683c\u5f0f\uff0c\u8bf7\u4f7f\u7528<a href=\"https:\/\/userpilot.com\/blog\/user-analytics-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5206\u6790\u5de5\u5177<\/a>\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/customer-analytics-insights-userpilot-usage_d04a2bff3a6755100ed95f2032175a20_800.png 1x, https:\/\/images.storychief.com\/account_6827\/customer-analytics-insights-userpilot-usage_d04a2bff3a6755100ed95f2032175a20_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/customer-analytics-insights-userpilot-usage_d04a2bff3a6755100ed95f2032175a20_800.png 1x, https:\/\/images.storychief.com\/account_6827\/customer-analytics-insights-userpilot-usage_d04a2bff3a6755100ed95f2032175a20_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/customer-analytics-insights-userpilot-usage_d04a2bff3a6755100ed95f2032175a20_800.png\" alt=\"\u7528\u6237\u8bd5\u70b9\u5206\u6790\u5de5\u5177\" \/><\/picture><figcaption>\u5982\u4f55\u5728Userpilot\u4e2d\u5b9e\u73b0\u6570\u636e\u7684\u53ef\u89c6\u5316\u3002<\/figcaption><\/figure>\n<p>\u4f8b\u5982\uff0c\u4f60\u53ef\u4ee5\u5728Userpilot\u4e2d\u7528\u5f69\u8272\u7f16\u7801\u7684\u6807\u7b7e\u7cfb\u7edf\u5c06\u4ece<a href=\"https:\/\/userpilot.com\/blog\/nps-survey-best-practices-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS\u56de\u590d<\/a>\u4e2d\u6536\u96c6\u5230\u7684\u6570\u636e\u53ef\u89c6\u5316\uff0c\u5e2e\u52a9\u4f60\u8f7b\u677e\u8bc6\u522b\u63a8\u5e7f\u8005\u6216\u8bcb\u6bc1\u8005\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/NPS-analytics-customer-analytics-insights_34296ad2b5d5a9089b9b9b8d6c560528_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/NPS-analytics-customer-analytics-insights_34296ad2b5d5a9089b9b9b8d6c560528_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/NPS-analytics-customer-analytics-insights_34296ad2b5d5a9089b9b9b8d6c560528_800.jpg\" alt=\"\u6807\u8bb0NPS\u7684\u53cd\u5e94 \u7528\u6237\u4f53\u9a8c\" \/><\/picture><figcaption>\u5728<a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u4e2d\u7ed9NPS\u56de\u5e94\u6253\u4e0a\u6807\u7b7e\u3002<\/figcaption><\/figure>\n<h3 id=\"3k8ht\"><strong>\u9636\u6bb53&#8211;\u6570\u636e\u5206\u6790\u4ee5\u63ed\u793a\u5ba2\u6237\u7684\u6d1e\u5bdf\u529b<\/strong><\/h3>\n<p>\u6570\u636e\u5206\u6790\u63d0\u4f9b\u4e86\u6df1\u5165\u7684\u5ba2\u6237\u6d1e\u5bdf\u529b\uff0c\u5c06\u5e2e\u52a9\u4f60\u4f18\u5316\u5ba2\u6237\u5173\u7cfb\uff0c\u5e76\u8d85\u8d8a\u4f60\u7684\u4fdd\u7559\u76ee\u6807\u3002<\/p>\n<p>\u4e00\u65e6\u4f60\u5c06\u4f60\u7684\u6570\u636e\u8f6c\u5316\u4e3a\u53ef\u8bfb\u7684\u683c\u5f0f\uff0c\u73b0\u5728\u662f\u65f6\u5019\u9009\u62e9\u4f60\u8981<a href=\"https:\/\/userpilot.com\/blog\/customer-feedback-analysis-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5206\u6790\u6570\u636e<\/a>\u7684\u6280\u672f\u4e86\u3002<\/p>\n<p>\u4f8b\u5982\uff0c\u4f60\u53ef\u4ee5\u9009\u62e9\u505a\u4e00\u4e2a<a href=\"https:\/\/userpilot.com\/blog\/cohort-analysis-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7fa4\u7ec4\u5206\u6790<\/a>\u6765\u5bfb\u627e\u7528\u6237\u7fa4\u7684\u6a21\u5f0f\uff0c\u5e76\u8d85\u8fc7\u4f60\u7684\u4fdd\u7559\u76ee\u6807\u3002<\/p>\n<figure class=\"video strchf-type-video regular strchf-size-regular strchf-align-center\">\n<div class=\"embed-container\">\n<div style=\"max-width: 100%; position: relative; padding-top: 56.5%;\"><iframe loading=\"lazy\" style=\"position: absolute; top: 0px; left: 0px; width: 100%; height: 100%;\" title=\"\u961f\u5217\u8868\u5982\u4f55\u5835\u585e\u4f60\u7684\u6f0f\u6597\" src=\"https:\/\/www.youtube.com\/embed\/7jlb9lWjeNg?feature=oembed\" width=\"200\" height=\"113\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<\/div><figcaption>\u5982\u4f55\u901a\u8fc7\u7fa4\u7ec4\u5206\u6790\u8d85\u8d8a\u4fdd\u7559\u76ee\u6807\u3002<\/figcaption><\/figure>\n<h2 id=\"a03pl\"><strong>\u5982\u4f55\u5bf9\u4f60\u6536\u96c6\u7684\u5ba2\u6237\u5206\u6790\u89c1\u89e3\u91c7\u53d6\u884c\u52a8<\/strong><\/h2>\n<p>\u73b0\u5728\uff0c\u4f60\u5df2\u7ecf\u6536\u96c6\u5e76\u5206\u6790\u4e86\u4f60\u7684\u6570\u636e\uff0c\u73b0\u5728\u662f\u65f6\u5019\u6839\u636e\u8fd9\u4e9b\u89c1\u89e3\u91c7\u53d6\u884c\u52a8\uff0c\u4ee5\u589e\u52a0\u9500\u552e\uff0c<a href=\"https:\/\/userpilot.com\/blog\/user-engagement-analytics-improve-retention-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u63d0\u9ad8\u4fdd\u7559\u7387<\/a>\u5e76\u83b7\u5f97\u66f4\u591a\u6536\u5165\u3002 \u8ba9\u6211\u4eec\u5b66\u4e60\u5982\u4f55\u6709\u6548\u5730\u5bf9\u6536\u96c6\u5230\u7684\u89c1\u89e3\u91c7\u53d6\u884c\u52a8\u3002<\/p>\n<h3 id=\"8no3q\"><strong>\u5728\u5ba2\u6237\u65c5\u7a0b\u7684\u6b63\u786e\u65f6\u523b\u4e0e\u5ba2\u6237\u63a5\u89e6<\/strong><\/h3>\n<p>\u8bc6\u522b\u7528\u6237\u65c5\u7a0b\u7684\u6bcf\u4e2a\u9636\u6bb5\uff0c\u5728\u6b63\u786e\u7684\u65f6\u523b\u63d0\u4f9b\u9002\u5f53\u7684\u5185\u5bb9\uff0c<a href=\"https:\/\/userpilot.com\/blog\/customer-insight\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4f18\u5316\u7528\u6237\u4f53\u9a8c\u3002<\/a><\/p>\n<p>\u4f7f\u7528Userpilot\u7684\u529f\u80fd\u6807\u7b7e\u6765\u8ddf\u8e2a\u7528\u6237\u4e0e\u4f60\u7684\u754c\u9762\u7684\u6240\u6709\u4e0d\u540c\u4e92\u52a8\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/tag-feature-userpilot-customer-analytics-insights_85975c9d7444537bdee8b5355419dce3.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/tag-feature-userpilot-customer-analytics-insights_85975c9d7444537bdee8b5355419dce3.gif 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/tag-feature-userpilot-customer-analytics-insights_85975c9d7444537bdee8b5355419dce3.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/tag-feature-userpilot-customer-analytics-insights_85975c9d7444537bdee8b5355419dce3.gif 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/tag-feature-userpilot-customer-analytics-insights_85975c9d7444537bdee8b5355419dce3.gif\" alt=\"\u7528\u6237\u8bd5\u70b9\u529f\u80fd\u6807\u7b7e\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u7684\u529f\u80fd\u6807\u7b7e\u3002<\/figcaption><\/figure>\n<p>\u8fd9\u6837\u4f60\u5c31\u53ef\u4ee5\u8bc6\u522b\u54ea\u4e9b\u529f\u80fd\u6ca1\u6709\u88ab\u4f7f\u7528\uff0c\u5e76\u4f7f\u7528\u5de5\u5177\u63d0\u793a\u6765\u5f15\u5bfc\u7528\u6237\u83b7\u5f97\u66f4\u591a\u7684\u4ef7\u503c\u3002<\/p>\n<p>\u5728\u6b63\u786e\u7684\u65f6\u95f4\u4e0e\u5ba2\u6237\u63a5\u89e6\u7684\u53e6\u4e00\u4e2a\u4f8b\u5b50\u662f\uff0c\u786e\u5b9a<a href=\"https:\/\/userpilot.com\/blog\/upsell-opportunities-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5411\u4e0a\u9500\u552e<\/a>\u7684\u597d\u65f6\u673a\uff0c\u7136\u540e\u89e6\u53d1<a href=\"https:\/\/userpilot.com\/blog\/best-in-app-messaging-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5e94\u7528\u5185\u4fe1\u606f<\/a>\uff0c\u9f13\u52b1\u4f60\u7684\u7528\u6237\u5347\u7ea7\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/dropbox-upselling-example-customer-analytics-insights_bb0ebf245b5bfa7ef68a67862d023611_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/dropbox-upselling-example-customer-analytics-insights_bb0ebf245b5bfa7ef68a67862d023611_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/dropbox-upselling-example-customer-analytics-insights_bb0ebf245b5bfa7ef68a67862d023611_800.jpg\" alt=\"Dropbox upsell modal\" \/><\/picture><figcaption>Dropbox\u5728\u9002\u5f53\u7684\u65f6\u5019\u8fdb\u884c\u8ffd\u52a0\u9500\u552e\u7684\u4f8b\u5b50\u3002<\/figcaption><\/figure>\n<h3 id=\"12nco\"><strong>\u9884\u6d4b\u5ba2\u6237\u6d41\u5931\uff0c\u901a\u8fc7\u63d0\u9ad8\u5ba2\u6237\u4fdd\u7559\u7387\u6765\u5ef6\u957f\u5ba2\u6237\u7684\u7ec8\u8eab\u4ef7\u503c<\/strong><\/h3>\n<p>\u5ba2\u6237\u5206\u6790\u6d1e\u5bdf\u529b\u5e2e\u52a9\u4f60\u5728\u7528\u6237\u51b3\u5b9a\u53d6\u6d88\u4e4b\u524d<a href=\"https:\/\/userpilot.com\/blog\/churn-management-basics\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u9884\u6d4b\u7528\u6237\u7684\u6d41\u5931<\/a>\u3002<\/p>\n<p>\u4e3a\u4e86\u8ffd\u8e2a\u6d41\u5931\u98ce\u9669\uff0c\u4f7f\u7528<a href=\"https:\/\/userpilot.com\/blog\/nps-survey-best-practices-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS\u8c03\u67e5 <\/a>\u6765\u627e\u51fa\u8c01\u662f\u4f60\u7684<a href=\"https:\/\/userpilot.com\/blog\/nps-detractors-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u8bcb\u6bc1\u8005<\/a>\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/NPS-userpilot-dashboard-app-feedback-customer-analytics-insights_71b42469df5b07257d4b1dbdfec3e635_800.png 1x, https:\/\/images.storychief.com\/account_6827\/NPS-userpilot-dashboard-app-feedback-customer-analytics-insights_71b42469df5b07257d4b1dbdfec3e635_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/NPS-userpilot-dashboard-app-feedback-customer-analytics-insights_71b42469df5b07257d4b1dbdfec3e635_800.png 1x, https:\/\/images.storychief.com\/account_6827\/NPS-userpilot-dashboard-app-feedback-customer-analytics-insights_71b42469df5b07257d4b1dbdfec3e635_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/NPS-userpilot-dashboard-app-feedback-customer-analytics-insights_71b42469df5b07257d4b1dbdfec3e635_800.png\" alt=\"NPS\u8c03\u67e5\u7684\u7ed3\u679c \u7528\u6237\u8bd5\u70b9\" \/><\/picture><figcaption>Userpilot\u4e2d\u7684NPS\u8c03\u67e5\u7ed3\u679c\u3002<\/figcaption><\/figure>\n<p>\u7136\u540e\uff0c\u6839\u636eNPS\u53cd\u5e94\u521b\u5efa\u7528\u6237\u7fa4\uff0c\u8fd9\u6837\u4f60\u5c31\u53ef\u4ee5\u89e6\u53d1\u4e2a\u6027\u5316\u7684<a href=\"https:\/\/userpilot.com\/blog\/in-app-messages\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4fe1\u606f<\/a>\uff0c\u53ea\u53d1\u7ed9\u90a3\u4e9b\u5728NPS\u4e0a\u5f97\u5206\u4f4e\u7684\u4eba\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/userpilot-segmentation-detractors-NPS-customer-analytics-insights_92fb8a6980ee737d1726dd6000e2262c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-segmentation-detractors-NPS-customer-analytics-insights_92fb8a6980ee737d1726dd6000e2262c_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/userpilot-segmentation-detractors-NPS-customer-analytics-insights_92fb8a6980ee737d1726dd6000e2262c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-segmentation-detractors-NPS-customer-analytics-insights_92fb8a6980ee737d1726dd6000e2262c_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/userpilot-segmentation-detractors-NPS-customer-analytics-insights_92fb8a6980ee737d1726dd6000e2262c_800.png\" alt=\"\u5411\u8bcb\u6bc1\u8005\u53d1\u9001\u4e2a\u6027\u5316\u7684\u4fe1\u606f\" \/><\/picture><figcaption>\u5982\u4f55\u7ec6\u5206\u8bcb\u6bc1\u8005\u3002<\/figcaption><\/figure>\n<p><a href=\"https:\/\/userpilot.com\/blog\/proactive-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4e3b\u52a8<\/a>\u4e0e\u8fd9\u4e9b\u8bcb\u6bc1\u8005<a href=\"https:\/\/userpilot.com\/blog\/proactive-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u63a5\u89e6<\/a>\uff0c\u5c06\u4ed6\u4eec\u7684\u7ecf\u9a8c\u4ece\u6d88\u6781\u7684\u53d8\u6210\u79ef\u6781\u7684\u3002 \u5982\u679c\u4f60\u80fd\u63d0\u4f9b1\u5bf91\u7684\u5e2e\u52a9\uff0c\u8ba9\u4ed6\u4eec\u56de\u5230\u6b63\u8f68\uff0c\u4f60\u5c06\u901a\u8fc7\u907f\u514d\u5ba2\u6237\u6d41\u5931\u6765\u5ef6\u957f\u4ed6\u4eec\u7684\u5ba2\u6237\u7ec8\u8eab\u4ef7\u503c\u3002<\/p>\n<h3 id=\"4e92d\"><strong>\u4f7f\u7528\u8c03\u67e5\u4e2d\u6536\u96c6\u7684\u6570\u636e\u6765\u4e2a\u6027\u5316\u5e94\u7528\u5185\u7684\u4fe1\u606f\u4f20\u9012<\/strong><\/h3>\n<p><a href=\"https:\/\/userpilot.com\/blog\/product-personalization-for-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4e2a\u6027\u5316<\/a>\u5df2\u6210\u4e3aSaaS\u516c\u53f8\u7684\u9a71\u52a8\u6210\u529f\u56e0\u7d20\u3002 \u6d88\u8d39\u8005\u73b0\u5728\u671f\u671b\u6709\u4e00\u4e2a\u8d85\u7ea7\u4e2a\u6027\u5316\u7684\u4f53\u9a8c\uff0c\u4ee5\u5e2e\u52a9\u4ed6\u4eec\u5b9e\u73b0\u81ea\u5df1\u7684\u7279\u5b9a\u76ee\u6807\u3002<\/p>\n<p>\u8c03\u67e5\u53cd\u9988\u6709\u52a9\u4e8e\u4f60\u521b\u5efa\u4e2a\u6027\u5316\u7684\u7528\u6237\u6d41\u548c<a href=\"https:\/\/userpilot.com\/blog\/in-app-messages\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5e94\u7528\u5185\u7684\u4fe1\u606f\u4f20\u9012<\/a>\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_73cf93408c324b441f1b20850dfb2478_800.png 1x, https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_73cf93408c324b441f1b20850dfb2478_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_73cf93408c324b441f1b20850dfb2478_800.png 1x, https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_73cf93408c324b441f1b20850dfb2478_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/user-segmentation-userpilot-customer-analytics-insights_73cf93408c324b441f1b20850dfb2478_800.png\" alt=\"\u5728userpilot\u4e2d\u521b\u5efa\u4e2a\u6027\u5316\u7684\u6d41\u7a0b\" \/><\/picture><figcaption>\u6839\u636e<a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u4e2d\u7684\u8c03\u67e5\u53cd\u9988\uff0c\u521b\u5efa\u4e2a\u6027\u5316\u7684\u6d41\u7a0b\u3002<\/figcaption><\/figure>\n<p>\u4e2a\u6027\u5316\u7684\u4fe1\u606f\u786e\u4fdd\u4f60\u4e0e\u6b63\u786e\u7684\u7528\u6237\u4ea4\u8c08\uff0c\u5e76\u63d0\u4f9b\u4e0e\u4ed6\u4eec\u548c\u4ed6\u4eec\u7684\u65c5\u7a0b\u9636\u6bb5\u76f8\u5173\u7684\u4fe1\u606f\u3002<\/p>\n<p>\u4ee5\u4e0b\u662fTrello\u5982\u4f55\u4f7f\u7528<a href=\"https:\/\/www.youtube.com\/watch?v=P3uiKTndFRQ\" target=\"_blank\" rel=\"nofollow noopener\"> \u4e8c\u7ea7\u5165\u804c<\/a>\u68c0\u67e5\u8868\u6765\u63a8\u52a8\u7528\u6237\u5728\u5347\u7ea7\u5230\u9ad8\u7ea7\u8d26\u6237\u540e\u53d1\u73b0\u66f4\u591a\u4ef7\u503c\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/secondary-onboarding-checklist-in-app-messages-trello-customer-analytics-insights_054623d14cb4e348e4e71a9d3b46c513_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/secondary-onboarding-checklist-in-app-messages-trello-customer-analytics-insights_054623d14cb4e348e4e71a9d3b46c513_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/secondary-onboarding-checklist-in-app-messages-trello-customer-analytics-insights_054623d14cb4e348e4e71a9d3b46c513_800.jpg\" alt=\"Trello\u4e8c\u6b21\u5165\u804c\" \/><\/picture><figcaption>Trello\u7684\u4e8c\u6b21\u5165\u804c\u3002<\/figcaption><\/figure>\n<h2 id=\"1pnb4\"><strong>\u5229\u7528Userpilot\u7684\u5ba2\u6237\u5206\u6790\u80fd\u529b<\/strong><\/h2>\n<p>Userpilot\u662f\u4e00\u4e2a\u4ea7\u54c1\u589e\u957f\u5e73\u53f0\uff0c\u5e2e\u52a9\u4f60\u63d0\u4f9b\u5e94\u7528\u5185\u4f53\u9a8c\uff0c\u4e0d\u9700\u8981\u4ee3\u7801\u3002<\/p>\n<p>\u5b83\u7684\u91cd\u70b9\u662f\u5229\u7528<a href=\"https:\/\/userpilot.com\/blog\/product-user-segmentation\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u7528\u6237\u7ec6\u5206<\/a>\u3001<a href=\"https:\/\/userpilot.com\/blog\/product-personalization-for-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u4e2a\u6027\u5316<\/a>\u548c\u6709\u6548\u7684\u5165\u804c\u57f9\u8bad\u7684\u529b\u91cf\u6765<a href=\"https:\/\/userpilot.com\/blog\/drive-product-adoption\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u6539\u5584\u4ea7\u54c1\u7684\u91c7\u7528<\/a>\u548c\u63d0\u9ad8\u4fdd\u7559\u7387\u3002<\/p>\n<p>Userpilot\u5229\u7528\u4f60\u7684\u5ba2\u6237\u5206\u6790\u6d1e\u5bdf\u529b\uff0c\u5982\u4ea7\u54c1\u4f7f\u7528\u6216\u5e94\u7528\u5185\u884c\u4e3a\uff0c\u56e0\u6b64\u4f60\u53ef\u4ee5\u4e0e\u5ba2\u6237\u5efa\u7acb\u66f4\u597d\u7684\u5173\u7cfb\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/event-trend-overview-userpilot-analytics-customer-analytics-insights_7bbd6785caedf6fb4c731cf1d4511a90_800.jpg 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/images.storychief.com\/account_6827\/event-trend-overview-userpilot-analytics-customer-analytics-insights_7bbd6785caedf6fb4c731cf1d4511a90_800.jpg 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" 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