{"id":109757,"date":"2025-06-26T09:48:07","date_gmt":"2025-06-26T09:48:07","guid":{"rendered":"https:\/\/userpilot.com\/blog\/saas-knowledge-base-examples\/"},"modified":"2023-06-02T11:53:44","modified_gmt":"2023-06-02T11:53:44","slug":"saas-%e7%9f%a5%e8%af%86%e5%ba%93%e5%ae%9e%e4%be%8b","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/saas-%e7%9f%a5%e8%af%86%e5%ba%93%e5%ae%9e%e4%be%8b\/","title":{"rendered":"10\u4e2aSaaS\u77e5\u8bc6\u5e93\u6848\u4f8b\u548c\u5efa\u7acb\u81ea\u5df1\u7684\u6700\u4f73\u5de5\u5177"},"content":{"rendered":"<p>[vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<p>\u5bfb\u627eSaaS\u77e5\u8bc6\u5e93\u7684\u4f8b\u5b50\uff1f<\/p>\n<p>\u5e2e\u52a9\u4f60\u7684\u7528\u6237\u4ece\u4f60\u7684\u4ea7\u54c1\u4e2d\u83b7\u5f97\u6700\u5927\u5229\u76ca\u662f\u4e00\u9879\u91cd\u8981\uff08\u548c\u68d8\u624b\uff09\u7684\u5de5\u4f5c\u3002<\/p>\n<p>\u5728\u8fd9\u7bc7\u6587\u7ae0\u4e2d\uff0c\u6211\u4eec\u5c06\u770b\u770b\u5341\u4e2a\u4f18\u79c0\u7684SaaS\u77e5\u8bc6\u5e93\u6848\u4f8b\uff0c\u5e76\u5bfb\u6c42\u9006\u5411\u5de5\u7a0b\u7684\u4e00\u4e9b\u6709\u4ef7\u503c\u7684\u7b56\u7565\uff0c\u4f60\u53ef\u4ee5\u5728\u521b\u5efa\u4f60\u7684\u77e5\u8bc6\u5e93\u7528\u4e8e<a href=\"https:\/\/userpilot.com\/solutions\/self-service\">\u81ea\u52a9\u670d\u52a1\u652f\u6301<\/a>\u65f6\u4f7f\u7528\u3002<\/p>\n<p>\u77e5\u8bc6\u5e93\u53ef\u4ee5\u6210\u4e3a\u4f60\u56de\u7b54\u7528\u6237\u95ee\u9898\u7684\u6700\u6709\u6548\u5de5\u5177\u4e4b\u4e00\uff0c\u51cf\u5c11\u4f60\u7684\u652f\u6301\u56e2\u961f\u7684\u538b\u529b&#8211;\u5e76\u6700\u7ec8\u63d0\u9ad8\u5ba2\u6237\u4f53\u9a8c\u3002<\/p>\n<p>\u51c6\u5907\u597d\u5f00\u59cb\u4e86\u5417\uff1f<\/p>\n<p>\u7ee7\u7eed\u9605\u8bfb!<\/p>\n<h2 id=\"6a057\">TL;DR<\/h2>\n<ul>\n<li>\u77e5\u8bc6\u5e93\uff0c\u4e5f\u88ab\u79f0\u4e3a<a href=\"https:\/\/userpilot.com\/blog\/help-center-software\/\">\u5e2e\u52a9\u4e2d\u5fc3<\/a>\uff0c\u63cf\u8ff0\u4e86\u4e00\u4e2a\u5e2e\u52a9\u56de\u7b54\u5ba2\u6237\u95ee\u9898\u7684\u8d44\u6e90\u96c6\u5408\u3002<\/li>\n<li>\u5b83\u4eec\u662fSaaS\u516c\u53f8\u7684\u5b9d\u8d35\u8d44\u6e90\uff0c\u5e2e\u52a9<a href=\"https:\/\/userpilot.com\/blog\/customer-experience-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237<\/a>\u89e3\u51b3\u8bb8\u591a\u6311\u6218\uff1a\u7528\u6237\u8d8a\u662f\u4e86\u89e3\u4f60\u7684\u4ea7\u54c1\uff0c\u5c31\u8d8a\u6709\u53ef\u80fd\u5b9e\u73b0\u4ed6\u4eec\u7684\u76ee\u6807&#8211;\u800c\u77e5\u8bc6\u5e93\u5e2e\u52a9\u7528\u6237\u7f29\u77ed\u4e86\u5b66\u4e60\u8def\u5f84\u3002<\/li>\n<li>\u77e5\u8bc6\u5e93\u901a\u8fc7\u51cf\u5c11 &#8220;\u6469\u64e6&#8221;\uff08\u5b66\u4e60\u5982\u4f55\u4f7f\u7528\u4f60\u7684\u4ea7\u54c1\u7684\u6210\u672c\uff09\u6765\u5e2e\u52a9\u89e3\u51b3<a href=\"https:\/\/userpilot.com\/blog\/reduce-churn-rate\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u6d41\u5931\u7684<\/a>\u95ee\u9898\u3002<\/li>\n<li>\u4f60\u7684\u77e5\u8bc6\u5e93\u8d8a\u597d\uff0c\u4f60\u7684\u652f\u6301\u6210\u672c\u5c31\u8d8a\u4f4e\uff08\u56e0\u4e3a\u66f4\u591a\u7684\u67e5\u8be2\u53ef\u4ee5\u88ab\u72ec\u7acb\u56de\u7b54\uff09\u3002<\/li>\n<li><a href=\"https:\/\/userpilot.com\/blog\/knowledge-base\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u597d\u7684\u77e5\u8bc6\u5e93<\/a>\u6709\u5171\u540c\u7684\u5c5e\u6027\uff1a\u5b83\u4eec\u5e2e\u52a9\u7528\u6237\u627e\u5230\u81ea\u5df1\u7684\u7b54\u6848\uff0c\u5b83\u4eec\u6709\u5f3a\u5927\u7684\u641c\u7d22\u529f\u80fd\uff0c\u5b83\u4eec\u662f\u7528\u6237\u53cb\u597d\u7684\uff0c\u5e76\u63d0\u4f9b\u591a\u79cd\u7c7b\u578b\u7684\u8d44\u6e90\u3002<\/li>\n<li><a href=\"https:\/\/userpilot.com\/blog\/knowledge-base\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u77e5\u8bc6\u5e93<\/a>\u901a\u5e38\u5305\u542b\u4e00\u7cfb\u5217\u7684\u8d44\u6e90\uff1a\u8be6\u7ec6\u7684\u4ea7\u54c1\u6587\u6863\u3001\u4e92\u52a8\u6307\u5357\u548c\u4ea7\u54c1\u66f4\u65b0\u8bf4\u660e\u3002<\/li>\n<li>\u5728\u8fd9\u7bc7\u6587\u7ae0\u4e2d\uff0c\u6211\u4eec\u63a2\u8ba8\u4e8610\u4e2aSaaS\u77e5\u8bc6\u5e93\u7684\u4f8b\u5b50&#8211;\u5e76\u7814\u7a76\u4e86\u6bcf\u4e2a\u4eba\u7528\u6765\u5145\u5206\u5229\u7528\u5176\u79c1\u6709\u77e5\u8bc6\u5e93\u7684\u7b56\u7565\u3002<\/li>\n<li>\u73b0\u5728\u6709\u5f88\u591a\u77e5\u8bc6\u5e93\u8f6f\u4ef6\u89e3\u51b3\u65b9\u6848\uff1a<a href=\"https:\/\/userpilot.com\/userpilot-demo\">Userpilot<\/a>\u63d0\u4f9b\u4e86\u4e00\u7cfb\u5217\u4ee4\u4eba\u5370\u8c61\u6df1\u523b\u7684\u529f\u80fd\uff0c\u63a8\u52a8\u4e86\u5ba2\u6237\u7684\u4ef7\u503c\uff08\u4e0eGroove\u6216Zendesk\u7b49\u4f8b\u5b50\u76f8\u6bd4\uff09\u3002<\/li>\n<\/ul>\n<div class=\"poptin-embedded\" data-id=\"eeac831106613\"><\/div>\n<h2 id=\"9ai9l\">\u4ec0\u4e48\u662fSaaS\u77e5\u8bc6\u5e93\uff1f<\/h2>\n<p>\u672f\u8bed<a href=\"https:\/\/userpilot.com\/blog\/knowledge-base\/\" target=\"_blank\" rel=\"noopener noreferrer\">&#8220;\u77e5\u8bc6\u5e93 &#8220;<\/a>\u901a\u5e38\u7528\u4e8e\u63cf\u8ff0\u65e8\u5728\u5e2e\u52a9\u56de\u7b54\u5ba2\u6237\u5173\u4e8e\u4f60\u7684\u4ea7\u54c1\u95ee\u9898\u7684\u8d44\u6e90\u96c6\u5408\u3002<\/p>\n<p>\u5ba2\u6237\u53ef\u80fd\u4f1a\u4f7f\u7528\u77e5\u8bc6\u5e93\u6765\u4e86\u89e3\u66f4\u591a\u5173\u4e8e\u6d4f\u89c8\u7528\u6237\u754c\u9762\u7684\u4fe1\u606f\uff0c\u67e5\u770b\u6280\u672f\u89c4\u683c\u6216\u83b7\u5f97\u5173\u4e8e\u7279\u5b9a\u529f\u80fd\u7684\u5e2e\u52a9\u3002<\/p>\n<p>\u4efb\u4f55\u77e5\u8bc6\u5e93\u7684\u4e3b\u8981\u76ee\u6807\u662f\u4f7f\u5ba2\u6237\u80fd\u591f\u83b7\u5f97\u4ed6\u4eec\u9700\u8981\u7684\u5e2e\u52a9\uff0c\u800c\u4e0d\u5fc5\u8054\u7cfb\u4f60\u7684<a href=\"https:\/\/userpilot.com\/blog\/self-service-support-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u652f\u6301\u56e2\u961f\u3002<\/a><\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_e8f9ee1e64e7ab86a3d9797572490d99_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_e8f9ee1e64e7ab86a3d9797572490d99_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_e8f9ee1e64e7ab86a3d9797572490d99_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_e8f9ee1e64e7ab86a3d9797572490d99_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_e8f9ee1e64e7ab86a3d9797572490d99_800.png\" alt=\"Userpilot\u77e5\u8bc6\u5e93\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>\u77e5\u8bc6\u5e93\u5e94\u8be5\u5e2e\u52a9\u56de\u7b54\u4f60\u7684\u7528\u6237\u7684\u95ee\u9898\u3002<\/figcaption><\/figure>\n<h2 id=\"3ggb6\">\u4e3a\u4ec0\u4e48SaaS\u516c\u53f8\u9700\u8981\u4e00\u4e2a\u77e5\u8bc6\u5e93\uff1f<\/h2>\n<p>\u5982\u679c\u4f60\u6295\u5165\u65f6\u95f4\u548c\u7cbe\u529b\u6765\u521b\u5efa\u4e00\u4e2a\u77e5\u8bc6\u5e93\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u4e00\u4e2a\u4ee4\u4eba\u96be\u4ee5\u7f6e\u4fe1\u7684\u6709\u7528\u8d44\u6e90\uff0c\u4f7f\u4f60\u7684\u7528\u6237\u80fd\u591f\u8f7b\u677e\u5730\u89e3\u51b3\u4ed6\u4eec\u7684\u95ee\u9898\u3002<\/p>\n<p>\u5728\u4e00\u4e2a\u62e5\u6324\u7684\u5e02\u573a\u4e0a\uff0c\u8fd9\u662f\u4e00\u4e2a\u6709\u7528\u7684\u7ade\u4e89\u4f18\u52bf\u3002<\/p>\n<p>\u7528\u6237\u6d4f\u89c8\u4f60\u7684\u670d\u52a1\u8d8a\u7b80\u5355\uff0c\u4ed6\u4eec\u9762\u4e34\u7684\u95ee\u9898\u5c31\u8d8a\u5c11\uff0c\u4ed6\u4eec\u7684<a href=\"https:\/\/userpilot.com\/blog\/time-to-value\/\">&#8220;\u4ef7\u503c\u5b9e\u73b0\u65f6\u95f4<\/a>&#8220;\u4e5f\u5c31\u8d8a\u77ed\u3002<\/p>\n<p>\u8ba9\u6211\u4eec\u770b\u770bSaaS\u516c\u53f8\u4f7f\u7528\u77e5\u8bc6\u5e93\u7684\u4e00\u4e9b\u5173\u952e\u539f\u56e0\u3002<\/p>\n<h3 id=\"91he1\">\u7f29\u77ed\u5b66\u4e60\u8def\u5f84\uff0c\u4fc3\u8fdb\u5ba2\u6237\u6210\u529f<\/h3>\n<p>\u7528\u6237\u8d8a\u662f\u4e86\u89e3\u4f60\u7684\u4ea7\u54c1\uff0c\u4ed6\u4eec\u5c31\u8d8a\u6709\u53ef\u80fd<a href=\"https:\/\/userpilot.com\/blog\/customer-engagement-marketing-strategies-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5b9e\u73b0\u81ea\u5df1\u7684\u76ee\u6807<\/a>\u3002 \u77e5\u8bc6\u5e93\u662f\u5efa\u7acb\u8fd9\u79cd\u7406\u89e3\u7684\u4e00\u4e2a\u5b9d\u8d35\u5de5\u5177\u3002<\/p>\n<p>\u63d0\u4f9b\u4e00\u4e2a\u77e5\u8bc6\u5e93\u5e2e\u52a9\u5ba2\u6237\u89e3\u51b3\u4ed6\u4eec\u81ea\u5df1\u51fa\u73b0\u7684\u95ee\u9898\u3002<\/p>\n<p>\u8fd9\u79cd\u7c7b\u578b\u7684\u60c5\u5883\u5b66\u4e60\u4f53\u9a8c\u4f7f\u4ed6\u4eec\u5bf9\u5982\u4f55\u4f7f\u7528\u4f60\u7684\u4ea7\u54c1\u6709\u66f4\u597d\u7684\u7406\u89e3&#8211;\u8fd9\u5728\u5ba2\u6237<a href=\"https:\/\/userpilot.com\/blog\/best-user-onboarding-experience\/\">\u5165\u804c<\/a>\u671f\u95f4\u662f\u4e00\u4e2a\u5de8\u5927\u7684\u4f18\u52bf\u3002<\/p>\n<h3 id=\"d0pc9\">\u51cf\u5c11\u56e0\u6469\u64e6\u5bfc\u81f4\u7684\u5ba2\u6237\u6d41\u5931<\/h3>\n<p><a href=\"https:\/\/userpilot.com\/blog\/reduce-churn-rate\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u5ba2\u6237\u6d41\u5931<\/a>\u80cc\u540e\u7684\u4e00\u4e2a\u5173\u952e\u9a71\u52a8\u56e0\u7d20\u662f\u6469\u64e6&#8211;\u4efb\u4f55\u5bfc\u81f4\u4f60\u7684\u7528\u6237\u5bf9\u4f60\u7684\u4ea7\u54c1\u611f\u5230\u6cae\u4e27\u7684\u4e1c\u897f\u3002<\/p>\n<p>\u5927\u591a\u6570\u65f6\u5019\uff0c\u8fd9\u79cd\u6469\u64e6\u662f\u7531 &#8220;\u77e5\u8bc6\u5dee\u8ddd &#8220;\u9020\u6210\u7684&#8211;\u5bf9\u5982\u4f55\u4ece\u4f60\u7684\u4ea7\u54c1\u4e2d\u83b7\u5f97\u6700\u5927\u5229\u76ca\u7f3a\u4e4f\u4e86\u89e3\u3002<\/p>\n<p>\u901a\u8fc7\u63d0\u4f9b\u6709\u9488\u5bf9\u6027\u7684\u77e5\u8bc6\u5e93\u6587\u7ae0\uff0c\u4f60\u53ef\u4ee5\u5e2e\u52a9\u76f4\u63a5\u89e3\u51b3\u4ed6\u4eec\u7684\u6311\u6218\uff0c\u786e\u4fdd\u987a\u5229\u7684<a href=\"https:\/\/userpilot.com\/blog\/customer-experience-management\/\">\u5ba2\u6237\u4f53\u9a8c<\/a>\uff0c\u51cf\u5c11\u6469\u64e6\u5e76\u63d0\u9ad8\u5ba2\u6237\u6d41\u5931\u7387\u3002<\/p>\n<h3 id=\"8u25b\">\u81ea\u52a9\u670d\u52a1\u5728\u60a8\u7684\u652f\u6301\u4e0b\u964d\u4f4e\u4e86\u6210\u672c<\/h3>\n<p>SaaS\u7528\u6237\u603b\u662f\u9700\u8981\u989d\u5916\u7684\u652f\u6301\uff1a\u4ece\u5173\u4e8e\u529f\u80fd\u7684\u95ee\u9898\u5230\u4ed8\u6b3e\u3002<\/p>\n<p>\u8fd9\u610f\u5473\u7740\u968f\u7740\u4f60\u7684SaaS\u4e1a\u52a1\u7684\u589e\u957f\uff0c\u4f60\u7684\u652f\u6301\u6210\u672c\u53ef\u80fd\u5f00\u59cb\u66b4\u6da8\u3002<\/p>\n<p>\u5efa\u7acb\u4e00\u4e2a\u5728\u7ebf\u77e5\u8bc6\u5e93\u53ef\u4ee5\u51cf\u8f7b\u4f60\u7684\u652f\u6301\u56e2\u961f\u7684\u538b\u529b\u3002<\/p>\n<p>\u901a\u8fc7\u66f4\u52a0\u6ce8\u91cd<a href=\"https:\/\/userpilot.com\/blog\/self-service-support-saas\/\">\u81ea\u52a9\u670d\u52a1<\/a>\uff0c\u4f60\u53ef\u4ee5\u51cf\u5c11\u9700\u8981\u8054\u7cfb\u652f\u6301\u6216\u81f4\u7535\u5e2e\u52a9\u4e2d\u5fc3\u7684\u4eba\u6570\u3002<\/p>\n<p>\u56e0\u6b64\uff0c\u9664\u4e86\u63d0\u9ad8<a href=\"https:\/\/userpilot.com\/blog\/customer-satisfaction-survey-saas\/\">\u5ba2\u6237\u6ee1\u610f\u5ea6<\/a>\u5916\uff0c\u4f60\u8fd8\u9700\u8981\u66f4\u5c11\u7684\u652f\u6301\u4eba\u5458\u5728\u624b\u3002 \u8bb8\u591aSaaS\u516c\u53f8\u4f9d\u9760\u5f88\u5927\u6bd4\u4f8b\u7684\u7528\u6237\u67e5\u8be2\u5728\u5176\u77e5\u8bc6\u5e93\u4e2d\u5f97\u5230\u89e3\u7b54\u3002<\/p>\n<h2 id=\"84kld\">\u4ec0\u4e48\u4f7f\u77e5\u8bc6\u5e93\u53d8\u5f97\u4f1f\u5927\uff1f<\/h2>\n<p>\u4f60\u4e0d\u80fd\u7b80\u5355\u5730\u628a\u968f\u673a\u7684\u6587\u7ae0\u6254\u5728\u4e00\u8d77\uff0c\u5e76\u671f\u671b\u4ee5\u6b64\u6765\u63d0\u9ad8\u5ba2\u6237\u7684\u6210\u529f\u7387&#8211;<a href=\"https:\/\/userpilot.com\/blog\/help-center-widget\/\">\u77e5\u8bc6\u5e93\u5de5\u5177<\/a>\u662f\u4e00\u4e2a\u590d\u6742\u7684\u4e1c\u897f\uff0c\u8981\u628a\u5b83\u505a\u597d\u3002<\/p>\n<h3 id=\"5aff9\">\u81ea\u52a9\u670d\u52a1\uff0c\u7528\u6237\u662f<\/h3>\n<p>\u7b2c\u4e00\u4ef6\u4e8b\uff1a\u4f60\u7684\u77e5\u8bc6\u5e93<em>\u5fc5\u987b <\/em>\u5bb9\u6613\u627e\u5230\u3002<\/p>\n<p>\u5982\u679c\u4f60\u7684\u5ba2\u6237\u4e0d\u77e5\u9053\u5b83\u5728\u54ea\u91cc\uff0c\u4ed6\u4eec\u600e\u4e48\u80fd\u4f7f\u7528\u5b83\uff1f<\/p>\n<p>\u56e0\u6b64\uff0c\u4f60\u5e94\u8be5\u6807\u660e\u4f60\u7684\u77e5\u8bc6\u5e93\u7684\u4f4d\u7f6e&#8211;\u65e0\u8bba\u5b83\u662f\u6258\u7ba1\u5728\u4f60\u7684SaaS\u516c\u53f8\u7f51\u7ad9\u4e0a\uff0c\u8fd8\u662f\u5e94\u7528\u5185\u6216\u5176\u4ed6\u5730\u65b9\u3002<\/p>\n<p>\u8d8a\u6765\u8d8a\u591a\u7684SaaS\u5e94\u7528\u7a0b\u5e8f\u7684\u6700\u4f73\u5b9e\u8df5\u662f\u62e5\u6709\u4e00\u4e2a\u4e13\u95e8\u7684<a href=\"https:\/\/userpilot.com\/solutions\/self-service\">\u5e94\u7528\u5185\u8d44\u6e90\u4e2d\u5fc3\u3002<\/a><\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/resource-center-gif-in-app-self-service-support-customer-success-tool_0435837164fde255e21c48ce26385d28.gif 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/resource-center-gif-in-app-self-service-support-customer-success-tool_0435837164fde255e21c48ce26385d28.gif 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/resource-center-gif-in-app-self-service-support-customer-success-tool_0435837164fde255e21c48ce26385d28.gif\"><\/picture><figcaption>\u7528Userpilot\u5efa\u7acb\u7684\u5e94\u7528\u5185\u8d44\u6e90\u4e2d\u5fc3\u3002<a href=\"https:\/\/userpilot.com\/userpilot-demo\">\u83b7\u5f97\u4e00\u4e2a\u6f14\u793a<\/a>\uff0c\u770b\u770b\u5982\u4f55\u5728\u6ca1\u6709\u7f16\u7801\u7684\u60c5\u51b5\u4e0b\u5efa\u7acb\u4e00\u4e2a\u3002<\/figcaption><\/figure>\n<p>\u8fd9\u610f\u5473\u7740\u4f60\u7684\u7528\u6237\u53ef\u4ee5\u76f4\u63a5\u8bbf\u95ee\u76f8\u5173\u7684\u6587\u7ae0\uff0c\u4ee5\u53ca\u4efb\u4f55\u5176\u4ed6\u6709\u7528\u7684\u8d44\u6e90\uff08\u65e0\u8bba\u662f<a href=\"https:\/\/userpilot.com\/blog\/self-service-support-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u81ea\u52a9\u5f0f\u77e5\u8bc6\u5e93<\/a>\u3001\u5185\u90e8\u5e2e\u52a9\u53f0\u3001\u5e2e\u52a9\u4e2d\u5fc3\u7684\u8054\u7cfb\u4fe1\u606f\uff0c\u8fd8\u662f\u5176\u4ed6\u4ec0\u4e48\uff09\u3002<\/p>\n<h3 id=\"fgnh5\">\u641c\u7d22\u529f\u80fd<\/h3>\n<p>\u4e0d\u8981\u4f4e\u4f30\u786e\u4fdd\u4f60\u7684\u77e5\u8bc6\u5e93\u5177\u6709\u641c\u7d22\u529f\u80fd\u7684\u91cd\u8981\u6027\u3002<\/p>\n<p>\u641c\u7d22\u662f\u4e00\u4e2a\u7b80\u5355\u7684\u3001\u53ef\u8bbf\u95ee\u7684\u673a\u5236\uff0c\u8ba9\u4f60\u7684\u7528\u6237\u5728\u4f60\u7684\u77e5\u8bc6\u5e93\u4e2d\u627e\u5230\u4ed6\u4eec\u9700\u8981\u7684\u652f\u6301 &#8211; \u786e\u4fdd\u4f60\u6709\u4e00\u4e2a\u7a81\u51fa\u7684\u641c\u7d22\u680f\u3002 \u641c\u7d22\u5f15\u64ce\u63a8\u52a8\u4e86\u5e2e\u52a9\u5ba2\u6237\u627e\u5230\u4ed6\u4eec\u9700\u8981\u7684\u4e1c\u897f\u548c\u81ea\u6211\u670d\u52a1\u652f\u6301\u7684\u80fd\u529b\u3002<\/p>\n<p>\u8fd9\u6709\u52a9\u4e8e\u4f60\u964d\u4f4e\u5ba2\u6237\u5bf9\u76f4\u63a5\u4e0e\u5e2e\u52a9\u4e2d\u5fc3\u7684\u652f\u6301\u4eba\u5458\u63a5\u89e6\u7684\u4f9d\u8d56\u6027\u3002<\/p>\n<p>\u9664\u4e86\u8ba9\u7528\u6237\u76f4\u63a5\u5728\u641c\u7d22\u680f\u4e2d\u8f93\u5165\u4fe1\u606f\uff0c\u4f60\u8fd8\u53ef\u4ee5\u63a2\u7d22\u66f4\u5e7f\u6cdb\u7684\u8be6\u7ec6\u8fc7\u6ee4\u5668\uff08\u66f4\u9ad8\u7ea7\u7684\u641c\u7d22\u529f\u80fd\uff09\u6765\u5e2e\u52a9\u5b9a\u5236\u7ed3\u679c\u3002<\/p>\n<h3 id=\"e6l0c\">\u826f\u597d\u7684\u7528\u6237\u4f53\u9a8c\u548c\u53ef\u64cd\u4f5c\u6027<\/h3>\n<p>\u4f60\u7684SaaS\u77e5\u8bc6\u5e93\u53ea\u6709\u5728\u4f60\u7684\u7528\u6237\u80fd\u591f\u6301\u7eed\u627e\u5230\u4ed6\u4eec\u6b63\u5728\u5bfb\u627e\u7684\u7b54\u6848\u65f6\u624d\u7b97\u6210\u529f&#8211;\u800c\u7528\u6237\u9762\u4e34\u7684\u4e00\u4e2a\u5e38\u89c1\u95ee\u9898\u662f\u4e0d\u77e5\u9053\u9996\u5148\u5728\u641c\u7d22\u680f\u4e2d\u8f93\u5165\u4ec0\u4e48\u3002<\/p>\n<p>\u8003\u8651\u5230\u8fd9\u4e00\u70b9\uff0c\u4f60\u5e94\u8be5\u575a\u6301\u4e0d\u61c8\u5730\u4e13\u6ce8\u4e8e\u63d0\u4f9b\u826f\u597d\u7684\u7528\u6237\u4f53\u9a8c\uff0c\u5e76\u4f7f\u4f60\u7684\u77e5\u8bc6\u5e93\u5177\u6709\u53ef\u64cd\u4f5c\u6027\u3002<\/p>\n<p>\u60f3\u60f3\u4f60\u7684\u57fa\u672c\u4fe1\u606f\u67b6\u6784\uff1a\u786e\u4fdd\u4f60\u4ee5\u4e00\u79cd\u76f4\u89c2\u7684\u65b9\u5f0f\u547d\u540d\u4efb\u4f55\u6587\u7ae0\u3001\u6587\u4ef6\u548c\u6307\u5357\uff0c\u4ee5\u5e2e\u52a9\u5ba2\u6237\u627e\u5230\u4ed6\u4eec\u6b63\u5728\u5bfb\u627e\u7684\u4e1c\u897f\u3002<\/p>\n<p>\u4f60\u8fd8\u5e94\u8be5\u628a\u4f60\u7684\u6240\u6709\u8d44\u6e90\u7ec4\u7ec7\u6210\u9876\u7ea7\u7684\u7c7b\u522b\u548c\u5b50\u7c7b\u522b\uff1a\u8bb8\u591a\u7528\u6237\u53d1\u73b0\u6309\u4e3b\u9898\u5bfc\u822a\u6bd4\u4f7f\u7528\u641c\u7d22\u680f\u8981\u7b80\u5355\u5f97\u591a\u7684\u4e92\u52a8\u3002<\/p>\n<p>\u4e0d\u8981\u5fd8\u8bb0\u57fa\u672c\u7684\u4e1c\u897f\uff1a\u4f60\u7684\u77e5\u8bc6\u5e93\u5e94\u8be5\u6709\u4e00\u4e2a\u5e72\u51c0\u7684\u3001\u89c6\u89c9\u4e0a\u6709\u5438\u5f15\u529b\u7684\u3001\u6613\u4e8e\u4f7f\u7528\u7684\u754c\u9762\u3002<\/p>\n<h3 id=\"54o5g\">\u591a\u79cd\u7c7b\u578b\u7684\u8d44\u6e90<\/h3>\n<p>\u600e\u4e48\u505a\u7684\u6587\u7ae0\u662f\u975e\u5e38\u6709\u7528\u7684\u3002<\/p>\n<p>\u4f46\u5b83\u4eec\u5e76\u4e0d\u603b\u662f\u7b54\u6848\uff1a\u6709\u65f6\uff0c\u4f60\u9700\u8981\u8003\u8651\u4e00\u7cfb\u5217\u5176\u4ed6\u7684<a href=\"https:\/\/userpilot.com\/blog\/knowledge-base\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u77e5\u8bc6\u5e93\u5de5\u5177<\/a>\u3002 \u4e3a\u4e86\u4f7f\u4f60\u7684SaaS\u77e5\u8bc6\u5e93\u771f\u6b63\u6709\u5e2e\u52a9\uff0c\u5b83\u5fc5\u987b\u662f\u7528\u6237\u53cb\u597d\u7684\uff0c\u5e76\u80fd\u6ee1\u8db3\u4e00\u7cfb\u5217\u7684\u9700\u6c42\u3002<\/p>\n<p>\u4f8b\u5982\uff0c\u89c6\u9891\u6559\u7a0b\u662f\u4e00\u4e2a\u5f3a\u5927\u7684\u5de5\u5177\uff0c\u6709\u65f6\u6bd4\u6587\u7ae0\u66f4\u7b80\u5355\u6613\u61c2\uff0c\u5e76\u80fd\u5efa\u7acb\u66f4\u591a\u7684\u7406\u89e3\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_f7249b8a77480ca3499fc2fc18a3b280_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_f7249b8a77480ca3499fc2fc18a3b280_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_f7249b8a77480ca3499fc2fc18a3b280_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_f7249b8a77480ca3499fc2fc18a3b280_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_f7249b8a77480ca3499fc2fc18a3b280_800.png\" alt=\"Postify\u7684\u8d44\u6e90\u4e2d\u5fc3\u7684\u622a\u56fe\u3002\"><\/picture><figcaption>Postfity\u7684\u8d44\u6e90\u4e2d\u5fc3\u5c31\u662f\u4e00\u4e2a\u5f88\u597d\u7684\u4f8b\u5b50\u3002 (\u7528<a href=\"https:\/\/userpilot.com\/userpilot-demo\">Userpilot<\/a>\u6784\u5efa)<\/figcaption><\/figure>\n<p>\u5982\u679c\u4f60\u6709\u4e00\u4e2a\u5e94\u7528\u5185\u8d44\u6e90\u4e2d\u5fc3\uff0c\u4f60\u5e94\u8be5\u5229\u7528\u8fd9\u4e2a\u4f18\u52bf\uff1a\u89e6\u53d1<a href=\"http:\/\/ttps:\/\/userpilot.com\/blog\/in-app-guidance-saas\/\">\u5e94\u7528\u5185\u6307\u5357<\/a>\u5f88\u7b80\u5355\uff0c\u53ef\u4ee5\u5f15\u5bfc\u7528\u6237\u4e00\u6b65\u6b65\u4f7f\u7528\u4f60\u7684\u4ea7\u54c1\uff0c\u5e2e\u52a9\u5efa\u7acb\u6df1\u523b\u7684\u7406\u89e3\u3002<\/p>\n<h2 id=\"cp1pf\">\u77e5\u8bc6\u5e93\u4e2d\u5e94\u5305\u62ec\u54ea\u4e9b\u5185\u5bb9\uff1f<\/h2>\n<p>\u6211\u4eec\u5df2\u7ecf\u4ecb\u7ecd\u4e86\u8fd9\u4e48\u591aSaaS\u4f01\u4e1a\u4f7f\u7528\u77e5\u8bc6\u5e93\u6765\u5e2e\u52a9\u4ed6\u4eec\u7684\u5ba2\u6237\u7684\u539f\u56e0\uff0c\u4ee5\u53ca\u4e00\u4e2a\u4f18\u79c0\u7684\u77e5\u8bc6\u5e93\u6709\u54ea\u4e9b\u8981\u7d20\u3002<\/p>\n<p>\u4f46\u662f\uff0c\u4f60\u5e94\u8be5\u786e\u4fdd\u5728\u4f60\u7684\u77e5\u8bc6\u5e93\u4e2d\u5305\u62ec\u54ea\u4e9b\u7c7b\u578b\u7684\u8d44\u6e90\uff1f<\/p>\n<h3 id=\"8u6cp\">\u4ea7\u54c1\u6587\u4ef6<\/h3>\n<p>\u6700\u65b0\u7684\u4ea7\u54c1\u6587\u6863\u6784\u6210\u4e86\u8bb8\u591a\u826f\u597d\u77e5\u8bc6\u5e93\u7684\u57fa\u7840\u3002<\/p>\n<p>\u8fd9\u53ef\u80fd\u5305\u62ec\u6280\u672f\u89c4\u683c\u6216\u6df1\u5165\u7684\u6587\u7ae0\uff0c\u89e3\u91ca\u4f60\u7684SaaS\u662f\u5982\u4f55\u5de5\u4f5c\u7684\uff08\u5305\u62ec\u5173\u952e\u7279\u5f81\u548c\u8f83\u5c11\u4f7f\u7528\u7684\u80fd\u529b\uff09\u3002 \u4f60\u7684\u4ea7\u54c1\u6587\u6863\u8d8a\u597d\uff0c\u4f60\u5efa\u7acb\u7684\u4fe1\u606f\u6743\u5a01\u5c31\u8d8a\u591a&#8211;\u4f60\u7684\u7528\u6237\u5c31\u4f1a\u8d8a\u4fe1\u4efb\u4ed6\u4eec\u6240\u8bfb\u7684\u4e1c\u897f\u3002<\/p>\n<h3 id=\"6b54t\">\u6307\u5357\u548c\u6559\u7a0b<\/h3>\n<p><a href=\"http:\/\/ttps:\/\/userpilot.com\/blog\/in-app-guidance-saas\/\">\u6307\u5357<\/a>\u662f\u53e6\u4e00\u79cd\u91cd\u8981\u7684\u8d44\u6e90\u7c7b\u578b\uff0c\u901a\u5e38\u5b58\u50a8\u5728\u77e5\u8bc6\u5e93\u4e2d\u3002<\/p>\n<p>\u8fd9\u4e9b\u5faa\u5e8f\u6e10\u8fdb\u7684\u6307\u5357\uff08\u88ab\u79f0\u4e3a<a href=\"https:\/\/userpilot.com\/blog\/interactive-walkthroughs-improve-onboarding\/\">\u4ea4\u4e92\u5f0f\u6f14\u7ec3<\/a>\uff09\u5bf9\u4e8e\u5f15\u5bfc\u7528\u6237\u5b8c\u6210\u67d0\u9879\u5177\u4f53\u7684\u529f\u80fd\u7279\u522b\u6709\u7528\uff0c\u53ef\u4ee5\u91c7\u53d6\u8bb8\u591a\u4e0d\u540c\u7684\u5f62\u5f0f\uff1a\u6587\u7ae0\u3001\u89c6\u9891\u3001<a href=\"https:\/\/userpilot.com\/blog\/in-app-tutorials-adoption\/\">\u4ea4\u4e92\u5f0f\u6559\u7a0b<\/a>\uff0c\u7b49\u7b49\u3002<\/p>\n<p>\u5982\u679c\u4f60\u4f7f\u7528\u8d44\u6e90\u4e2d\u5fc3\u4f5c\u4e3a\u4f60\u7684\u77e5\u8bc6\u5e93\u89e3\u51b3\u65b9\u6848\u7684\u4e00\u90e8\u5206\uff0c\u4f60\u53ef\u4ee5<a href=\"https:\/\/userpilot.com\/blog\/microvideos-guide\/\">\u5728\u5e94\u7528\u7a0b\u5e8f\u4e2d<\/a>\u542f\u52a8<a href=\"https:\/\/userpilot.com\/blog\/microvideos-guide\/\">\u89c6\u9891<\/a>\uff0c\u5e76\u76f4\u63a5\u5728\u4eea\u8868\u677f\u5185\u64ad\u653e\uff08\u8fd9\u662f\u4e00\u79cd\u5728\u4e0d\u5e72\u6270\u5de5\u4f5c\u6d41\u7a0b\u7684\u60c5\u51b5\u4e0b\u4f20\u6388\u77e5\u8bc6\u7684\u89c6\u89c9\u5438\u5f15\u65b9\u5f0f\uff09\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/video-tutorial-playing-in-app-resource-center-userpilot_bcfed95e7a09f45e8f725437ba166764.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/video-tutorial-playing-in-app-resource-center-userpilot_bcfed95e7a09f45e8f725437ba166764.gif 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/video-tutorial-playing-in-app-resource-center-userpilot_bcfed95e7a09f45e8f725437ba166764.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/video-tutorial-playing-in-app-resource-center-userpilot_bcfed95e7a09f45e8f725437ba166764.gif 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/video-tutorial-playing-in-app-resource-center-userpilot_bcfed95e7a09f45e8f725437ba166764.gif\"><\/picture><figcaption>\u76f4\u63a5\u4ece\u8d44\u6e90\u4e2d\u5fc3\u64ad\u653e\u5e94\u7528\u5185\u7684\u89c6\u9891\u6559\u7a0b\u3002  <a href=\"https:\/\/userpilot.com\/userpilot-demo\">\u83b7\u53d6Userpilot\u7684\u6f14\u793a\uff0c\u770b\u770b\u4f60\u5982\u4f55\u80fd\u5efa\u7acb\u4e00\u4e2a\u3002<\/a><\/figcaption><\/figure>\n<h3 id=\"1q75c\">\u66f4\u65b0\u548c\u53d1\u5e03\u8bf4\u660e<\/h3>\n<p>\u53e6\u4e00\u79cd\u53ef\u4ee5\u8003\u8651\u5305\u62ec\u7684\u6709\u7528\u7684\u77e5\u8bc6\u5e93\u5185\u5bb9\u7c7b\u578b\u662f<a href=\"https:\/\/userpilot.com\/blog\/product-updates-guide\/\">\u4ea7\u54c1\u66f4\u65b0<\/a>\u3002<\/p>\n<p>\u8bb8\u591aSaaS\u77e5\u8bc6\u5e93\u5305\u62ec\u4ed6\u4eec\u6240\u6709\u7684\u4ea7\u54c1\u66f4\u65b0\u548c<a href=\"https:\/\/userpilot.com\/blog\/software-release-notes-template\/\">\u53d1\u5e03\u8bf4\u660e <\/a>\u7684\u8bb0\u5f55\uff0c\u4ee5\u65b9\u4fbf\u8bbf\u95ee\u3002<\/p>\n<p>\u603b\u7684\u6765\u8bf4\uff0c\u5b83\u4eec\u53ef\u4ee5\u6210\u4e3a\u4e00\u4e2a\u6709\u4ef7\u503c\u7684\u5de5\u5177\uff0c\u5e2e\u52a9\u65b0\u5ba2\u6237\u4e86\u89e3\u6709\u4ec0\u4e48\u53d8\u5316\uff0c<a href=\"https:\/\/userpilot.com\/blog\/improve-feature-discovery-product-adoption\/\">\u53d1\u73b0\u65b0\u529f\u80fd<\/a>\uff0c\u5e76\u6700\u7ec8<a href=\"https:\/\/userpilot.com\/blog\/reduce-time-to-value-saas\/\">\u51cf\u5c11\u4ed6\u4eec\u7684\u4ef7\u503c\u65f6\u95f4<\/a>\u3002<\/p>\n<h2 id=\"mbcd\">10\u4e2a\u6700\u4f73\u7684SaaS\u77e5\u8bc6\u5e93\u6848\u4f8b<\/h2>\n<p>\u8fd9\u4e2a\u884c\u4e1a\u662f\u4ee4\u4eba\u96be\u4ee5\u7f6e\u4fe1\u7684\u7ade\u4e89\u548c\u5feb\u8282\u594f\uff0c\u901a\u8fc7\u63a2\u7d22\u4e00\u4e2a\u7279\u5b9a\u7684SaaS\u5e73\u53f0\u5982\u4f55\u8fd0\u4f5c\uff0c\u603b\u662f\u6709\u5f88\u591a\u4e1c\u897f\u53ef\u4ee5\u5b66\u4e60\u3002<\/p>\n<p>\u56e0\u6b64\uff0c\u5728\u6587\u7ae0\u7684\u8fd9\u4e00\u90e8\u5206\uff0c\u6211\u4eec\u5c06\u63a2\u8ba8\u6765\u81ea10\u4e2a\u4e0d\u540cSaaS\u4f01\u4e1a\u7684\u77e5\u8bc6\u5e93\u5b9e\u4f8b\u3002<\/p>\n<h3 id=\"acs15\">1.Userpilot &#8211; \u6700\u597d\u7684\u5e94\u7528\u5185\u77e5\u8bc6\u5e93<\/h3>\n<p><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u63d0\u4f9b\u4e86\u4ee4\u4eba\u5370\u8c61\u6df1\u523b\u7684\u77e5\u8bc6\u5e93\u8f6f\u4ef6\uff0c\u5177\u6709\u4e00\u7cfb\u5217\u7684\u529f\u80fd\u3002<\/p>\n<p>\u9996\u5148\uff0c\u77e5\u8bc6\u5e93\u5728\u4efb\u4f55\u65f6\u5019\u90fd\u53ef\u4ee5\u901a\u8fc7<a href=\"https:\/\/userpilot.com\/blog\/help-center-widget\/\">\u5e94\u7528\u5185\u7684\u5c0f\u5de5\u5177<\/a>\u8f7b\u677e\u83b7\u5f97\uff0c\u4f7f\u7528\u6237\u80fd\u591f\u5728\u9700\u8981\u65f6\u83b7\u5f97\u5e2e\u52a9\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_27aa88c09bb9c32f6bd9527be381fab3_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_27aa88c09bb9c32f6bd9527be381fab3_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_27aa88c09bb9c32f6bd9527be381fab3_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_27aa88c09bb9c32f6bd9527be381fab3_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_27aa88c09bb9c32f6bd9527be381fab3_800.png\" alt=\"Userpilot\u7684\u77e5\u8bc6\u5e93\u622a\u56fe\uff08\u5e26\u5e94\u7528\u5185\u5c0f\u90e8\u4ef6\uff09\u3002\"><\/picture><figcaption>\u53ea\u8981\u4f60\u7684\u7528\u6237\u9700\u8981\uff0c\u5c31\u53ef\u4ee5\u901a\u8fc7\u5e94\u7528\u5185\u652f\u6301\u6765\u5e2e\u52a9\u4ed6\u4eec\u3002<a href=\"https:\/\/userpilot.com\/userpilot-demo\"> \u83b7\u53d6Userpilot\u6f14\u793a<\/a><\/figcaption><\/figure>\n<p>\u901a\u8fc7\u5728\u5176\u77e5\u8bc6\u5e93\u4e2d\u6839\u636e\u660e\u786e\u7684 &#8220;\u4e3b\u9898 &#8220;\u5bf9\u8d44\u6e90\u8fdb\u884c\u5206\u7ec4\uff0cUserpilot\u4f7f\u5ba2\u6237\u80fd\u591f\u7b80\u5355\u5730\u6d4f\u89c8\u5230\u4ed6\u4eec\u9700\u8981\u7684\u652f\u6301\u7c7b\u578b\uff0c\u5305\u62ec\uff1a<\/p>\n<ul>\n<li>\u83b7\u5f97\u5e2e\u52a9\u548c\u5ba2\u6237\u652f\u6301\uff08\u804a\u5929\u3001\u63d0\u4ea4\u60f3\u6cd5\u6216<a href=\"https:\/\/userpilot.com\/blog\/best-customer-feedback-tools-saas\/\">\u53cd\u9988<\/a>\u3001\u94fe\u63a5\u5230\u6587\u6863\u3001FAQ\u3001\u94fe\u63a5\u5230\u72b6\u6001\u9875\uff09\u3002<\/li>\n<li>\u67e5\u770b\u6559\u7a0b\u548c\u89c6\u9891\uff08\u6db5\u76d6\u7aef\u5230\u7aef\u7684\u4ea7\u54c1\u529f\u80fd\uff09\u3002<\/li>\n<li><a href=\"https:\/\/pages.userpilot.com\/webinars\/\">\u7f51\u7edc\u7814\u8ba8\u4f1a<\/a><\/li>\n<li><a href=\"https:\/\/userpilot.com\/blog\/category\/case-studies\/\">\u6848\u4f8b\u7814\u7a76<\/a><\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_46fc64c3040d497a799d4fc866715447_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_46fc64c3040d497a799d4fc866715447_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_46fc64c3040d497a799d4fc866715447_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_46fc64c3040d497a799d4fc866715447_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_46fc64c3040d497a799d4fc866715447_800.png\" alt=\"Userpilot\u8d44\u6e90\u4e2d\u5fc3\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>\u5728Userpilot\u7684\u8d44\u6e90\u4e2d\u5fc3\u63d0\u4f9b\u6709\u9488\u5bf9\u6027\u7684\u652f\u6301\u3002<\/figcaption><\/figure>\n<h3 id=\"1ler5\">2.\u4f53\u5f0f<\/h3>\n<p>Asana\u7684\u77e5\u8bc6\u5e93\u5305\u62ec\u6211\u4eec\u5728\u6587\u7ae0\u524d\u9762\u8ba8\u8bba\u7684\u8bb8\u591a\u91cd\u8981\u529f\u80fd\uff1a\u4e00\u4e2a\u7a81\u51fa\u7684\u641c\u7d22\u680f\uff0c\u89c6\u9891\u6559\u7a0b\uff0c\u4ee5\u53ca\u76f8\u5173\u6587\u6863\u7684\u94fe\u63a5\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_0b7a357091893487a2eb1cc2fd999eae_800.png 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_0b7a357091893487a2eb1cc2fd999eae_800.png 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_0b7a357091893487a2eb1cc2fd999eae_800.png\" alt=\"Asana\u7684\u652f\u6301\u4e2d\u5fc3\u7684\u622a\u56fe\u3002\"><\/picture><figcaption>Asana\u6709\u4e00\u7cfb\u5217\u53ef\u7528\u7684\u652f\u6301\u9009\u9879\u3002<\/figcaption><\/figure>\n<p>\u8fd9\u91cc\u7684\u4e00\u4e2a\u5f88\u597d\u7684\u7279\u70b9\u662f\u4e92\u52a8\u7684 &#8220;Asana\u5b66\u9662&#8221;\uff0c\u9f13\u52b1\u5ba2\u6237\u5728\u4e00\u4e2a\u7528\u6237\u53cb\u597d\u7684\u754c\u9762\u4e2d\u8fdb\u884c\u6559\u80b2\u548c\u63d0\u9ad8\u6280\u80fd\u3002<\/p>\n<h3 id=\"cmoev\">3.\u677e\u5f1b<\/h3>\n<p>Slack\u628a\u4ed6\u4eec\u7684\u77e5\u8bc6\u5e93\u79f0\u4e3a &#8220;\u8d44\u6e90\u5e93&#8221;\uff0c\u5f53\u7136\u4e5f\u5f88\u5e7f\u6cdb&#8211;\u53ef\u4ee5\u9009\u62e9\u8bbf\u95ee\u5e2e\u52a9\u4e2d\u5fc3\uff0c\u9605\u8bfb\u4e00\u7cfb\u5217\u76f8\u5173\u6587\u7ae0\u6216\u62a5\u540d\u53c2\u52a0\u7f51\u7edc\u7814\u8ba8\u4f1a\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/Screenshot2022-02-2517_38_15_00bd0f3d634fdf983fcddc173a0775c6_800.png 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/Screenshot2022-02-2517_38_15_00bd0f3d634fdf983fcddc173a0775c6_800.png 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/Screenshot2022-02-2517_38_15_00bd0f3d634fdf983fcddc173a0775c6_800.png\" alt=\"Slack\u8d44\u6e90\u5e93\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>Slack\u6709\u4e00\u4e2a\u5e9e\u5927\u7684\u8d44\u6e90\u5e93\u6765\u5e2e\u52a9\u5176\u5ba2\u6237\u3002<\/figcaption><\/figure>\n<h3 id=\"abuaq\">4.\u7c73\u7f57<\/h3>\n<p>Miro\u4f7f\u7528\u4e00\u4e2a\u5e94\u7528\u5185\u77e5\u8bc6\u5e93\uff0c\u4ed6\u4eec\u5c06\u5176\u547d\u540d\u4e3a &#8220;\u5b66\u4e60\u4e2d\u5fc3&#8221;\uff08\u5c06\u91cd\u70b9\u4ece\u5ba2\u6237\u652f\u6301\u8f6c\u79fb\u5230\u81ea\u52a9\u670d\u52a1\uff09\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_694b7b368cf4881b984fd14200e0a337_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_694b7b368cf4881b984fd14200e0a337_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_694b7b368cf4881b984fd14200e0a337_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_694b7b368cf4881b984fd14200e0a337_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_694b7b368cf4881b984fd14200e0a337_800.png\" alt=\"\u7c73\u7f57\u5b66\u4e60\u4e2d\u5fc3\u7684\u622a\u56fe\u3002\"><\/picture><figcaption>\u7c73\u7f57\u7684\u5b66\u4e60\u4e2d\u5fc3\u4e13\u6ce8\u4e8e\u4e92\u52a8\u6559\u7a0b\u3002<\/figcaption><\/figure>\n<p>Miro\u77e5\u8bc6\u5e93\u5305\u62ec\u4e00\u4e9b<a href=\"https:\/\/userpilot.com\/blog\/interactive-walkthroughs-improve-onboarding\/\">\u4ea4\u4e92\u5f0f\u6559\u7a0b<\/a>\uff0c\u5e2e\u52a9\u7528\u6237\u7f29\u77ed\u5b66\u4e60\u66f2\u7ebf\uff0c\u66f4\u5feb\u5f00\u59cb\u4ece\u4ea7\u54c1\u4e2d\u83b7\u5f97\u4ef7\u503c\u3002<\/p>\n<h3 id=\"6b4rg\">5.\u51b2\u6d6a\u8005<\/h3>\n<p>Surfer\u7684\u77e5\u8bc6\u5e93\u4ee5\u95ee\u9898\u7684\u5f62\u5f0f\u547d\u540d\uff0c\u662f\u5c06\u8d23\u4efb\u653e\u5728\u5ba2\u6237\u9700\u6c42\u4e0a\u7684\u4e00\u4e2a\u5f88\u597d\u7684\u4f8b\u5b50\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_5d6af0f31e1819355d350eecc4308552_800.png 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_5d6af0f31e1819355d350eecc4308552_800.png 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_5d6af0f31e1819355d350eecc4308552_800.png\" alt=\"\u51b2\u6d6a\u8005\u77e5\u8bc6\u5e93\u7684\u622a\u56fe\u3002\"><\/picture><figcaption>\u51b2\u6d6a\u8005\u5229\u7528\u793e\u533a\u6765\u5e2e\u52a9\u63d0\u5347\u652f\u6301\u9009\u9879\u3002<\/figcaption><\/figure>\n<p>\u4e00\u4e2a\u7279\u522b\u597d\u7684\u65b9\u6cd5\u662f\u5305\u62ec\u4e00\u4e2a &#8220;\u8be2\u95ee\u793e\u533a &#8220;\u7684\u9009\u9879\uff0c\u6709\u6548\u5730\u5728\u4f60\u7684\u7528\u6237\u4e2d\u4f17\u5305\u5ba2\u6237\u652f\u6301\u3002<\/p>\n<h3 id=\"5hsdq\">6.\u6f2b\u753b<\/h3>\n<p>\u901a\u8fc7\u4f7f\u7528\u72ec\u7279\u7684\u3001\u5177\u6709\u89c6\u89c9\u5438\u5f15\u529b\u7684\u533a\u5757\u6765\u7ec4\u7ec7\u5185\u5bb9&#8211;\u7528\u7b80\u5355\u800c\u53c8\u63cf\u8ff0\u6027\u7684\u56fe\u6807\u3002<\/p>\n<p>FigJam\u7684\u77e5\u8bc6\u5e93\u662f\u4e00\u4e2a\u5f88\u597d\u7684\u4f8b\u5b50\uff0c\u5b83\u5728\u5e2e\u52a9\u7528\u6237\u6d4f\u89c8\u8d44\u6e90\u7684\u540c\u65f6\uff0c\u4e5f\u5f3a\u5316\u4e86\u4ed6\u4eec\u7684\u4ea7\u54c1\u5b9a\u4f4d\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_b670b23a6f514125ce7d67313eb9c1c9_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_b670b23a6f514125ce7d67313eb9c1c9_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_b670b23a6f514125ce7d67313eb9c1c9_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_b670b23a6f514125ce7d67313eb9c1c9_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_b670b23a6f514125ce7d67313eb9c1c9_800.png\" alt=\"FigJam\u7684\u8d44\u6e90\u4e2d\u5fc3\u7684\u622a\u56fe\u3002\"><\/picture><figcaption>FigJam\u7684\u77e5\u8bc6\u5e93\u6709\u52a9\u4e8e\u63d0\u9ad8\u5176\u54c1\u724c\u5b9a\u4f4d\u3002<\/figcaption><\/figure>\n<h3 id=\"5skfm\">7.Jira<\/h3>\n<p>Jira\u7684\u5e94\u7528\u5185\u77e5\u8bc6\u5e93\u5e72\u51c0\u3001\u5fae\u5999\uff0c\u800c\u4e14\u76f8\u5bf9\u7b80\u5355\u3002 \u5b83\u5305\u62ec\u4e00\u4e2a\u65b9\u4fbf\u7684\u641c\u7d22\u680f\uff0c\u5e2e\u52a9\u7528\u6237\u627e\u5230\u76f8\u5173\u6587\u7ae0\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_6fab127ff9195a2380cad57834ccd6b4_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_6fab127ff9195a2380cad57834ccd6b4_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_6fab127ff9195a2380cad57834ccd6b4_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_6fab127ff9195a2380cad57834ccd6b4_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_6fab127ff9195a2380cad57834ccd6b4_800.png\" alt=\"Jira\u77e5\u8bc6\u5e93\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>\u4e00\u4e2a\u7b80\u5355\u3001\u5e72\u51c0\u7684\u77e5\u8bc6\u5e93\u53ef\u4ee5\u6ee1\u8db3\u8fd9\u4e2a\u8981\u6c42\u3002<\/figcaption><\/figure>\n<p>\u4ed6\u4eec\u8fd8\u5305\u62ec\u4e00\u4e2a\u65b9\u4fbf\u7684 &#8220;\u627e\u51fa\u53d8\u5316 &#8220;\u7684\u94fe\u63a5\uff0c\u4f7f\u7528\u6237\u80fd\u591f\u8fc5\u901f\u4e86\u89e3\u65b0\u7684\u529f\u80fd\u548c\u66f4\u65b0\u3002<\/p>\n<h3 id=\"gnen\">8.\u7eba\u7ec7\u673a<\/h3>\n<p>Loom\u5bf9\u5176\u77e5\u8bc6\u5e93\u91c7\u53d6\u4e86\u7c7b\u4f3c\u7684\u7cbe\u7b80\u65b9\u6cd5\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_e4d5191a49a2067a8a759f32bb6ab8af_800.png 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_e4d5191a49a2067a8a759f32bb6ab8af_800.png 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_e4d5191a49a2067a8a759f32bb6ab8af_800.png\" alt=\"Loom\u77e5\u8bc6\u5e93\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>Loom\u63d0\u4f9b\u4e86\u4e00\u7cfb\u5217\u7684\u652f\u6301\u9009\u9879\u3002<\/figcaption><\/figure>\n<p>\u5305\u62ec\u4e00\u4e2a\u804a\u5929\u673a\u5668\u4eba\u662f\u4e00\u4e2a\u660e\u667a\u7684\u9009\u62e9&#8211;\u5b83\u4e3a\u7528\u6237\u63d0\u4f9b\u4e86\u5728\u8054\u7cfb\u652f\u6301\u4e4b\u524d\u89e3\u51b3\u5176\u95ee\u9898\u7684\u53e6\u4e00\u79cd\u65b9\u5f0f\u3002<\/p>\n<h3 id=\"epdeh\">9.\u7f29\u653e<\/h3>\n<p>\u8fd9\u4e2a\u77e5\u8bc6\u5e93\u88ab\u6781\u597d\u5730\u7ec4\u7ec7\u6210\u6e05\u6670\u7684\u652f\u6301\u7c7b\u522b\u3002 \u6709\u8bb8\u591a\u4e0d\u540c\u7c7b\u578b\u7684\u8d44\u6e90\u53ef\u7528\uff0c\u4f7f\u7528\u6237\u80fd\u591f\u6311\u9009\u6700\u9002\u5408\u4ed6\u4eec\u9700\u8981\u7684\u8d44\u6e90\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_a3112efc750013d7b832acc281b3da02_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_a3112efc750013d7b832acc281b3da02_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_a3112efc750013d7b832acc281b3da02_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_a3112efc750013d7b832acc281b3da02_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_a3112efc750013d7b832acc281b3da02_800.png\" alt=\"Zoom\u652f\u6301\u4e2d\u5fc3\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>Zoom\u6709\u4e00\u7cfb\u5217\u5168\u9762\u7684\u652f\u6301\u9009\u9879\u3002<\/figcaption><\/figure>\n<p>\u5728\u641c\u7d22\u680f\u4e0b\u65b9\u7a81\u51fa\u663e\u793a &#8220;\u5e38\u89c1\u7684\u6545\u969c\u6392\u9664\u4e3b\u9898 &#8220;\u662f\u89e3\u51b3\u5e38\u89c1\u6311\u6218\u7684\u4e00\u4e2a\u5de7\u5999\u65b9\u6cd5\u3002<\/p>\n<h3 id=\"9gl22\">10.\u5168\u6587<\/h3>\n<p>Fullstory\u5bf9\u4ed6\u4eec\u7684\u77e5\u8bc6\u5e93\u91c7\u53d6\u4e86\u7565\u5fae\u4e0d\u540c\u7684\u65b9\u6cd5\uff0c\u4fdd\u6301\u7b80\u5355\u7684\u4e09\u4e2a\u4e3b\u8981\u9009\u9879\uff1a\u6d4f\u89c8\u77e5\u8bc6\u5e93\u3001\u8bbf\u95ee\u57f9\u8bad\u6216\u76f4\u63a5\u5411\u652f\u6301\u90e8\u95e8\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_49d89ede4e08c4d878570d20e9120529_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_49d89ede4e08c4d878570d20e9120529_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_49d89ede4e08c4d878570d20e9120529_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_49d89ede4e08c4d878570d20e9120529_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_49d89ede4e08c4d878570d20e9120529_800.png\" alt=\"Fullstory\u652f\u6301\u4e2d\u5fc3\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>Fullstory\u63d0\u4f9b\u57f9\u8bad\uff0c\u4e00\u7cfb\u5217\u6587\u7ae0\uff0c\u4ee5\u53ca\u8054\u7cfb\u652f\u6301\u7684\u9009\u9879\u3002<\/figcaption><\/figure>\n<h2 id=\"43dil\">\u9002\u7528\u4e8eSaaS\u7684\u6700\u4f73\u77e5\u8bc6\u5e93\u8f6f\u4ef6<\/h2>\n<p>\u6709\u8bb8\u591a<a href=\"https:\/\/userpilot.com\/blog\/help-center-software\/\">\u77e5\u8bc6\u5e93\u7684\u89e3\u51b3\u65b9\u6848<\/a>\u3002 \u4f46\u5bf9\u4e8e\u4f60\u7684SaaS\u6765\u8bf4\uff0c\u54ea\u4e2a\u662f\u6700\u597d\u7684\u9009\u62e9\uff1f<\/p>\n<p>\u6211\u4eec\u6765\u63a2\u8ba8\u4e00\u4e0b\u3002<\/p>\n<h3 id=\"dnu3p\"><strong>Userpilot&#8211;\u5efa\u7acb\u5e94\u7528\u5185\u77e5\u8bc6\u5e93\u7684\u6700\u4f73\u8f6f\u4ef6<\/strong><\/h3>\n<p><a href=\"https:\/\/userpilot.com\/userpilot-demo\">Userpilot<\/a>\u63d0\u4f9b\u4e86\u4e00\u4e9b\u975e\u5e38\u5f3a\u5927\u7684\u77e5\u8bc6\u5e93\u8f6f\u4ef6\uff0c\u5177\u6709\u72ec\u7279\u7684\u529f\u80fd\u7ec4\u5408\u3002<\/p>\n<h4 id=\"8pmre\">\u81ea\u5b9a\u4e49\u56fe\u6807<\/h4>\n<p>\u56fe\u6807\u63d0\u4f9b\u5f3a\u5927\u7684\u89c6\u89c9\u7ebf\u7d22\uff0c\u5e2e\u52a9\u7528\u6237\u6d4f\u89c8\u4f60\u7684\u77e5\u8bc6\u5e93\u3002 Userpilot\u6709\u4e00\u4e2a\u81ea\u5b9a\u4e49\u56fe\u6807\u529f\u80fd\uff0c\u8ba9\u4f60\u6311\u9009\u9002\u5408\u4f60\u54c1\u724c\u7684\u56fe\u6807\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_005ee68ddd79d157f08dee0e5b23b7a1_800.png 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_005ee68ddd79d157f08dee0e5b23b7a1_800.png 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_005ee68ddd79d157f08dee0e5b23b7a1_800.png\" alt=\"Userpilot\u9009\u9879\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>\u81ea\u5b9a\u4e49\u56fe\u6807\u6709\u52a9\u4e8e\u63d0\u9ad8\u54c1\u724c\u51dd\u805a\u529b\u3002<\/figcaption><\/figure>\n<h4 id=\"5dcvf\">\u5e94\u7528\u5185\u89c6\u9891<\/h4>\n<p>\u89c6\u9891\u662f\u5e2e\u52a9\u5efa\u7acb\u5ba2\u6237\u77e5\u8bc6\u7684\u4e00\u4e2a\u6781\u5176\u6709\u6548\u7684\u5de5\u5177\u3002 \u4f46\u4f60\u4e0d\u5e94\u8be5\u9700\u8981\u628a\u4f60\u7684\u7528\u6237\u5e26\u5230YouTube\u4e0a&#8211;\u901a\u8fc7<a href=\"https:\/\/userpilot.com\/userpilot-demo\">Userpilot<\/a>\uff0c\u4f60\u53ef\u4ee5\u5728\u5e94\u7528\u4e2d\u64ad\u653e\u89c6\u9891\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed1_877ebcf15d35bd594d6301227dbb2d19.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed1_877ebcf15d35bd594d6301227dbb2d19.gif 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed1_877ebcf15d35bd594d6301227dbb2d19.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed1_877ebcf15d35bd594d6301227dbb2d19.gif 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed1_877ebcf15d35bd594d6301227dbb2d19.gif\" alt=\"\u6765\u81eaUserpilot\u7684\u5e94\u7528\u5185\u89c6\u9891\u7684\u52a8\u753b\u3002\"><\/picture><figcaption>\u5e94\u7528\u5185\u89c6\u9891\u63d0\u4f9b\u4e86\u4e00\u4e2a\u66f4\u6709\u51dd\u805a\u529b\u7684\u4f53\u9a8c\u3002<\/figcaption><\/figure>\n<h4 id=\"94fb2\">\u5185\u5bb9\u5206\u7ec4<\/h4>\n<p>\u6709\u65f6\uff0c\u4f60\u60f3\u521b\u5efa &#8220;\u6a21\u5757&#8221;\uff0c\u4e13\u95e8\u7528\u4e8e\u4f60\u4ea7\u54c1\u4e2d\u7684\u7279\u5b9a\u7c7b\u578b\u7684\u7528\u4f8b\u3002<\/p>\n<p>\u6211\u4eec\u5f15\u5165\u4e86\u5185\u5bb9\u7ec4&#8211;\u56e0\u6b64\uff0c\u4f60\u53ef\u4ee5\u5c06\u4e0e\u540c\u4e00\u529f\u80fd\u76f8\u5173\u7684\u6240\u6709\u8d44\u6e90\u62c9\u5230\u8d44\u6e90\u4e2d\u5fc3\u5185\u4e00\u4e2a\u6613\u4e8e\u8bbf\u95ee\u7684\u5730\u65b9\uff0c\u800c\u4e0d\u662f\u53ea\u62e5\u6709\u5355\u4e2a\u9879\u76ee\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_6a05fb3fa6a9d0f957e77829d10d64f1_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_6a05fb3fa6a9d0f957e77829d10d64f1_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_6a05fb3fa6a9d0f957e77829d10d64f1_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_6a05fb3fa6a9d0f957e77829d10d64f1_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_6a05fb3fa6a9d0f957e77829d10d64f1_800.png\" alt=\"Userpilot\u4e2d\u5185\u5bb9\u5206\u7ec4\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>\u5185\u5bb9\u5206\u7ec4\u662f\u4e00\u4e2a\u5f3a\u5927\u7684\u5de5\u5177\u3002<\/figcaption><\/figure>\n<h4 id=\"fdvtk\">\u53d7\u4f17\u5b9a\u4f4d<\/h4>\n<p>\u4f60\u60f3\u628a\u7279\u5b9a\u7684\u77e5\u8bc6\u5e93\u5185\u5bb9\u5c55\u793a\u7ed9\u9009\u5b9a\u7684\u53d7\u4f17\uff08\u800c\u4e14\u53ea\u5728\u67d0\u4e9b\u9875\u9762\uff09\u5417\uff1f<a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u8ba9\u4f60\u901a\u8fc7\u4e3a\u6bcf\u4e2a\u6a21\u5757\uff08\u800c\u4e0d\u662f\u6574\u4e2a\u5c0f\u7ec4\u4ef6\uff09\u9009\u62e9\u4e0d\u540c\u7684\u53d7\u4f17\u7fa4\u4f53\u548c\u9875\u9762\u76ee\u6807\uff0c\u6765\u5b9e\u73b0\u8d44\u6e90\u4e2d\u5fc3\u5185\u5bb9\u7684\u4e2a\u6027\u5316\u548c\u76ee\u6807\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_a9a393f803733615b59bdc6453fc773b_800.png 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_a9a393f803733615b59bdc6453fc773b_800.png 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_a9a393f803733615b59bdc6453fc773b_800.png\" alt=\"\u53d7\u4f17\u7ec6\u5206\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>\u7784\u51c6\u5ba2\u6237\u7fa4\u4ee5\u83b7\u5f97\u6700\u4f73\u6548\u679c\u3002<\/figcaption><\/figure>\n<h4 id=\"9147d\">\u5185\u5bb9\u672c\u5730\u5316<\/h4>\n<p>\u6709\u4e86Userpilot\u7684\u4eba\u5de5\u667a\u80fd\u8bed\u8a00\u5b9a\u4f4d\u5668\uff0c\u65e0\u8bba\u7528\u6237\u4f7f\u7528\u4f55\u79cd\u8bed\u8a00\uff0c\u90fd\u80fd\u83b7\u5f97\u4ed6\u4eec\u9700\u8981\u7684\u5e2e\u52a9\u3002<\/p>\n<p>\u4f60\u751a\u81f3\u53ef\u4ee5\u8c03\u6574\u5efa\u8bae\u7684\u7ffb\u8bd1\u6587\u672c\uff0c\u6216\u4e0a\u4f20\u4f60\u81ea\u5df1\u7684\u624b\u52a8\u7ffb\u8bd1\u3002 \u5728\u5168\u7403\u5e02\u573a\u4e0a\uff0c\u8fd9\u662f\u4e00\u4e2a\u8d8a\u6765\u8d8a\u91cd\u8981\u7684\u7279\u5f81\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed2_a49cc013704ca7befcb493dab40a4291.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed2_a49cc013704ca7befcb493dab40a4291.gif 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed2_a49cc013704ca7befcb493dab40a4291.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed2_a49cc013704ca7befcb493dab40a4291.gif 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed2_a49cc013704ca7befcb493dab40a4291.gif\" alt=\"Userpilot\u4e2d\u5185\u5bb9\u672c\u5730\u5316\u7684\u52a8\u753b\u3002\"><\/picture><figcaption>\u5728\u5168\u7403\u5e02\u573a\u4e0a\uff0c\u5185\u5bb9\u7684\u672c\u5730\u5316\u975e\u5e38\u91cd\u8981\u3002<\/figcaption><\/figure>\n<h4 id=\"tiu2\">\u52a0\u5f3a\u77e5\u8bc6\u5e93\u5e73\u53f0\u5206\u6790<\/h4>\n<p>Userpilot\u63d0\u4f9b\u4e00\u7cfb\u5217\u6df1\u5165\u5206\u6790\uff0c\u5e2e\u52a9\u4f60\u4e86\u89e3\u7528\u6237\u4e0e\u77e5\u8bc6\u5e93\u7684\u4e92\u52a8\u60c5\u51b5\uff0c\u5305\u62ec\uff1a<\/p>\n<ul>\n<li>\u65f6\u95f4\u5206\u6790\uff0c\u67e5\u770b\u548c\u6bd4\u8f83\u4e0d\u540c\u65f6\u95f4\u6bb5\u7684\u4f7f\u7528\u60c5\u51b5\u3002<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_6af8a496bdaf8385dcf6c8dd890df6e0_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_6af8a496bdaf8385dcf6c8dd890df6e0_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_6af8a496bdaf8385dcf6c8dd890df6e0_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_6af8a496bdaf8385dcf6c8dd890df6e0_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_6af8a496bdaf8385dcf6c8dd890df6e0_800.png\" alt=\"Userpilot\u4e2d\u7684\u65f6\u7a7a\u5206\u6790\u7684\u622a\u56fe\u3002\"><\/picture><figcaption>\u770b\u770b\u4f7f\u7528\u60c5\u51b5\u5982\u4f55\u968f\u65f6\u95f4\u53d8\u5316\u3002<\/figcaption><\/figure>\n<ul>\n<li>\u5b9e\u65f6\u53d8\u5316\uff0c\u770b\u4f60\u7684\u7528\u6237\u5982\u4f55\u4e0e\u4f60\u7684\u4ea7\u54c1\u8fdb\u884c\u5b9e\u65f6\u4e92\u52a8\u3002<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed3_e51a027ef81a4b08a56dcb4ee72f8022.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed3_e51a027ef81a4b08a56dcb4ee72f8022.gif 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed3_e51a027ef81a4b08a56dcb4ee72f8022.gif 1x, https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed3_e51a027ef81a4b08a56dcb4ee72f8022.gif 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/d37oebn0w9ir6a.cloudfront.net\/account_6827\/unnamed3_e51a027ef81a4b08a56dcb4ee72f8022.gif\" alt=\"\u73b0\u573a\u8868\u6f14\u5206\u6790\u7684\u52a8\u753b\u3002\"><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\">Userpilot<\/a>\u4e2d\u7684\u5b9e\u65f6\u5206\u6790\u3002<\/figcaption><\/figure>\n<ul>\n<li>\u6a21\u5757\u5c42\u9762\u7684\u7edf\u8ba1\uff0c\u4ee5\u6df1\u5165\u4e86\u89e3\u7ec6\u8282\u3002<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_a151e0e426c3ea7ed4a167201b16edce_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_a151e0e426c3ea7ed4a167201b16edce_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_a151e0e426c3ea7ed4a167201b16edce_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_a151e0e426c3ea7ed4a167201b16edce_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_a151e0e426c3ea7ed4a167201b16edce_800.png\" alt=\"Userpilot\u4e2d\u7684\u6a21\u5757\u7ea7\u7edf\u8ba1\u622a\u56fe\u3002\"><\/picture><figcaption>\u6f5c\u5fc3\u7814\u7a76\u6a21\u5757\u7684\u6709\u6548\u6027\u7ec6\u8282\u3002<\/figcaption><\/figure>\n<ul>\n<li>\u72b6\u6001\u8ddf\u8e2a\u5668\uff0c\u68c0\u67e5\u4f60\u7684\u77e5\u8bc6\u5e93\u662f\u5426\u4e0a\u7ebf\u3002<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_2142b36d5362af2b2fceebbf7be52164_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_2142b36d5362af2b2fceebbf7be52164_1600.png 2x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/image_2142b36d5362af2b2fceebbf7be52164_800.png 1x, https:\/\/images.storychief.com\/account_6827\/image_2142b36d5362af2b2fceebbf7be52164_1600.png 2x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/image_2142b36d5362af2b2fceebbf7be52164_800.png\" alt=\"Userpilot\u4e2d\u8d44\u6e90\u4e2d\u5fc3\u72b6\u6001\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>\u8ffd\u8e2a\u4f60\u7684\u77e5\u8bc6\u5e93\u72b6\u6001\u3002<\/figcaption><\/figure>\n<p><a href=\"https:\/\/run.userpilot.io\/signup\">\u5229\u7528Userpilot\u5efa\u7acb\u4e00\u4e2a\u5e94\u7528\u5185\u77e5\u8bc6\u5e93\uff0c\u7528\u4e8e\u81ea\u52a9\u670d\u52a1\u652f\u6301\u7b49\u3002 \u83b7\u5f97\u4e00\u4e2a\u6f14\u793a\uff0c\u770b\u770b\u5982\u4f55\u3002<\/a><\/p>\n<h3 id=\"dskmf\"><strong>Zendesk<\/strong><\/h3>\n<p>Zendesk\u63d0\u4f9b\u7684\u77e5\u8bc6\u5e93\u7248\u672c\u88ab\u79f0\u4e3a &#8220;Web Widget&#8221;\u3002<\/p>\n<p>\u4f60\u6709\u4e00\u5957\u4f53\u9762\u7684\u5b9a\u5236\u9009\u9879\uff08\u867d\u7136\u53ea\u5728\u4f01\u4e1a\u8ba1\u5212\u4e2d\uff09\uff0c\u867d\u7136\u62d6\u653e\u754c\u9762\u9700\u8981\u4e00\u4e9b\u65f6\u95f4\u6765\u9002\u5e94\uff0c\u4f46\u5374\u76f8\u5f53\u76f4\u89c2\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/zendesk-widget_800_0e687b714cca36a44ade28d9a16eec9d_800.png 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/zendesk-widget_800_0e687b714cca36a44ade28d9a16eec9d_800.png 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/zendesk-widget_800_0e687b714cca36a44ade28d9a16eec9d_800.png\" alt=\"Zendesk\u5c0f\u5de5\u5177\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>Zendesk\u662f\u53e6\u4e00\u4e2a\u77e5\u8bc6\u5e93\u9009\u9879\u3002<\/figcaption><\/figure>\n<p>\u4ed6\u4eec\u786e\u5b9e\u63d0\u4f9b\u4e86\u5f88\u597d\u7684\u4e0a\u4e0b\u6587\u5e2e\u52a9\uff0c\u6839\u636e\u7528\u6237\u7684\u5e94\u7528\u5185\u5bfc\u822a\uff0c\u5411\u7528\u6237\u663e\u793a3\u7bc7\u76f8\u5173\u7684\u6587\u7ae0\u3002<\/p>\n<h3 id=\"51ugg\"><strong>\u683c\u7f57\u592b<\/strong><\/h3>\n<p>Groove\u662f\u4e00\u4e2a\u5ba2\u6237\u670d\u52a1\u5957\u4ef6\uff0c\u56e0\u5176\u5bf9\u7535\u5b50\u90ae\u4ef6\u652f\u6301\u7684\u5173\u6ce8\u800c\u6700\u4e3a\u8457\u540d\u3002<\/p>\n<p>\u4ed6\u4eec\u63d0\u4f9b\u4e86\u4e00\u7cfb\u5217\u7684\u77e5\u8bc6\u5e93\u8f6f\u4ef6\u529f\u80fd\uff0c\u5305\u62ec\u5e2e\u52a9\u4e2d\u5fc3\u5c0f\u90e8\u4ef6\u3001\u9884\u6d4b\u6027\u586b\u8868\u6280\u672f\u548c\u5ba2\u6237\u652f\u6301\u8054\u7cfb\u8868\u3002 \u4f60\u4e5f\u6709\u4e00\u4e9b\u80fd\u529b\u6765\u5b9a\u5236\u4f60\u7684\u5e2e\u52a9\u4e2d\u5fc3\u7684\u5916\u89c2\u548c\u611f\u89c9\u3002<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/images.storychief.com\/account_6827\/groove-widget_800_74b143d1b1fdd12f129cdeb1224ae3fb_800.jpg 1x\" media=\"(max-width: 768px)\"><\/source><source srcset=\"https:\/\/images.storychief.com\/account_6827\/groove-widget_800_74b143d1b1fdd12f129cdeb1224ae3fb_800.jpg 1x\" media=\"(min-width: 769px)\"><\/source><img decoding=\"async\" src=\"https:\/\/images.storychief.com\/account_6827\/groove-widget_800_74b143d1b1fdd12f129cdeb1224ae3fb_800.jpg\" alt=\"Groove\u8d44\u6e90\u4e2d\u5fc3\u7684\u5c4f\u5e55\u622a\u56fe\u3002\"><\/picture><figcaption>Groove\u63d0\u4f9b\u4e86\u4e00\u7cfb\u5217\u7684\u652f\u6301\u9009\u9879\u3002<\/figcaption><\/figure>\n<h2 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