{"id":115744,"date":"2024-09-17T02:45:30","date_gmt":"2024-09-17T02:45:30","guid":{"rendered":"https:\/\/userpilot.com\/blog\/what-does-a-product-manager-do\/"},"modified":"2026-03-18T08:20:04","modified_gmt":"2026-03-18T08:20:04","slug":"what-does-a-product-manager-do","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/what-does-a-product-manager-do\/","title":{"rendered":"What Does a Product Manager Do? 7 Key Responsibilities"},"content":{"rendered":"<h2 id=\"2v6em\">Who is a product manager?<\/h2><p>A <a href=\"https:\/\/userpilot.com\/blog\/product-manager\/\">product manager<\/a> is an <a href=\"https:\/\/userpilot.com\/blog\/product-manager-role\/\" target=\"_blank\" rel=\"noopener noreferrer\">interdisciplinary role<\/a> that is responsible for building products that satisfy customer needs and drive business objectives.<\/p><p>To develop <a href=\"https:\/\/userpilot.com\/blog\/successful-good-product-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">successful products<\/a> that <a href=\"https:\/\/userpilot.com\/blog\/customer-delight\/\" target=\"_blank\" rel=\"noopener noreferrer\">delight users,<\/a> product managers need to wear many hats. They are strategists, planners, negotiators, mediators, leaders, customer advocates, <a href=\"https:\/\/userpilot.com\/blog\/product-storytelling\/\" target=\"_blank\" rel=\"noopener noreferrer\">storytellers<\/a>, and change agents &#8211; to name just a few.<\/p><h2 id=\"745jn\">What does a product manager do? Key responsibilities<\/h2><p>The actual product manager&#8217;s role will depend on the company size.<\/p><p>In smaller companies, a product manager might be juggling multiple tasks at once along with the responsibilities of an <a href=\"https:\/\/userpilot.com\/blog\/data-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">analyst<\/a>, strategist, project manager, or marketing manager.<\/p><p>In larger companies, on the other hand, they may be responsible only for a very specific aspect of the<a href=\"https:\/\/userpilot.com\/blog\/product-management-process\/\" target=\"_blank\" rel=\"noopener noreferrer\"> product management cycle.<\/a><\/p><p>Here are a few typical responsibilities that you can find in a product manager job description.<\/p><h3 id=\"btg00\">1. Conduct market research and user research<\/h3><p>The product management process starts with <a href=\"https:\/\/userpilot.com\/blog\/market-research-survey-questions-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">market <\/a>and <a href=\"https:\/\/userpilot.com\/blog\/customer-research-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer research.<\/a><\/p><p>Its goal is to gain a deep understanding of <a href=\"https:\/\/userpilot.com\/blog\/customer-wants-and-needs-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer needs and wants, <\/a>and the competitive landscape. In this way, PMs can identify gaps in the market and opportunities to outcompete rivals.<\/p><p>User and market research normally relies on primary and secondary sources. These include;<\/p><ul><li>Customer interviews and focus groups,<\/li><li><a href=\"https:\/\/userpilot.com\/blog\/user-experience-survey-questions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Surveys <\/a>and questionnaires,<\/li><li>User and <a href=\"https:\/\/userpilot.com\/blog\/prototype-testing\/\" target=\"_blank\" rel=\"noopener noreferrer\">prototype testing,<\/a><\/li><li>User recordings and observations,<\/li><li>Web and<a href=\"https:\/\/userpilot.com\/blog\/user-analytics-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\"> product analytics,<\/a><\/li><li>Competitor analysis,<\/li><li>Market reports,<\/li><li>And, industry benchmarks.<\/li><\/ul><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/user-interview-what-does-product-manager-do_bf5700270e7d517f297df3472d569c61_800.webp 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/user-interview-what-does-product-manager-do_bf5700270e7d517f297df3472d569c61_800.webp 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/user-interview-what-does-product-manager-do_bf5700270e7d517f297df3472d569c61_800.webp\" alt=\"What does a product manager do? Conduct market research and user research\" \/><\/picture><figcaption>Interview preparation template.<\/figcaption><\/figure><p><!-- Main container for the Product Manager quiz --><\/p><div id=\"pm-quiz-container\" style=\"max-width: 600px; margin: 20px auto; font-family: sans-serif; text-align: center; padding: 20px; border-radius: 12px; box-shadow: 0 4px 12px rgba(0,0,0,0.1); background-color: #ffffff;\"><p><!-- Progress Bar --><\/p><div id=\"pm-progress-bar-container\" style=\"width: 100%; background-color: #e0e0e0; border-radius: 20px; overflow: hidden; margin-bottom: 25px;\"><div id=\"pm-progress-bar\" style=\"width: 25%; height: 12px; background-color: #6765e8; border-radius: 20px; transition: width 0.4s ease-in-out;\"><\/div><\/div><p><!-- Question 1 --><\/p><div class=\"pm-quiz-step active-step\"><h3>As a product manager, what&#8217;s your biggest challenge with user research?<\/h3><div class=\"pm-answer-container\"><button class=\"pm-answer-btn\">Gathering qualitative feedback effectively<\/button><br \/><button class=\"pm-answer-btn\">Analyzing user behavior data to find insights<\/button><br \/><button class=\"pm-answer-btn\">Connecting research to the product roadmap<\/button><\/div><p style=\"font-size: 12px; color: #777; margin-top: 15px;\">Select an option to continue.<\/p><\/div><p><!-- Question 2 --><\/p><div class=\"pm-quiz-step\"><h3>How do you currently announce new features to drive adoption?<\/h3><div class=\"pm-answer-container\"><button class=\"pm-answer-btn\">Mostly through email campaigns<\/button><br \/><button class=\"pm-answer-btn\">Using generic in-app pop-ups<\/button><br \/><button class=\"pm-answer-btn\">We struggle to get the word out effectively<\/button><\/div><p style=\"font-size: 12px; color: #777; margin-top: 15px;\">A key product manager responsibility.<\/p><\/div><p><!-- Final Step\/CTA --><\/p><div class=\"pm-quiz-step\"><h3>Stop guessing, start guiding.<\/h3><p style=\"margin-bottom: 25px; color: #333; line-height: 1.6;\">It seems you&#8217;re looking for a better way to build products users love. A great product manager needs the right tools to understand users and guide them to value. <a href=\"https:\/\/userpilot.com\/\">Userpilot<\/a> helps you build targeted in-app experiences\u2014like <a href=\"https:\/\/userpilot.com\/blog\/onboarding-user-flow-examples\/\">onboarding flows<\/a>, feature announcements, and surveys\u2014all without writing code.<\/p><p><button id=\"pm-final-cta\">See How Userpilot Can Help<\/button><\/p><\/div><\/div><p><!-- Link to the JavaScript file you'll upload to your media library --><br \/><!-- IMPORTANT: Replace 'PATH_TO_YOUR_FILE\/quiz-logic.js' with the actual URL from your WordPress media library --><br \/><script defer src=\"https:\/\/userpilot.com\/blog\/wp-content\/uploads\/2024\/09\/what-does-a-product-manager-do.js\"><\/script><\/p><h3 id=\"bollp\">2. Create the product vision and product strategy<\/h3><p>Product managers use customer and market research data to inform product vision and product strategy.<\/p><p><a href=\"https:\/\/userpilot.com\/blog\/product-vision-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product vision <\/a>is the overarching long-term goal you&#8217;re aspiring to achieve. It shows the product team how you imagine the product in the future and guides their work.<\/p><p><a href=\"https:\/\/userpilot.com\/blog\/product-strategy-development\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product strategy <\/a>is a high-level plan of how to deliver on the product vision. It outlines the direction and goals for the product and informs a roadmap for achieving them.<\/p><p>PMs need to ensure that the product vision and product strategy are in line with organizational goals on the one hand and <a href=\"https:\/\/userpilot.com\/blog\/customer-needs-assessment\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer needs <\/a>on the other.<\/p><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/the-importance-of-product-vision-what-does-product-manager-do_2df995c34b6a397e046d7a86755b1221_800.webp 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/the-importance-of-product-vision-what-does-product-manager-do_2df995c34b6a397e046d7a86755b1221_800.webp 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/the-importance-of-product-vision-what-does-product-manager-do_2df995c34b6a397e046d7a86755b1221_800.webp\" alt=\"What does a product manager do? Create the product vision and product strategy\" \/><\/picture><figcaption>Product vision importance.<\/figcaption><\/figure><h3 id=\"kv92\">3. Brainstorm and prioritize product\/feature ideas<\/h3><p>A big part of the product manager&#8217;s role is generating and prioritizing ideas on how to satisfy customer needs.<\/p><p>When it comes to <a href=\"https:\/\/userpilot.com\/blog\/product-ideation\/\" target=\"_blank\" rel=\"noopener noreferrer\">ideation<\/a>, there are some quick fixes like following <a href=\"https:\/\/userpilot.com\/blog\/feature-request\/\" target=\"_blank\" rel=\"noopener noreferrer\">feature requests<\/a> or copying the functionality of competing products.<\/p><p>However, the most successful product managers avoid merely chasing<a href=\"https:\/\/userpilot.com\/blog\/feature-parity-trap\/\" target=\"_blank\" rel=\"noopener noreferrer\"> feature parity <\/a>or fulfilling all <a href=\"https:\/\/userpilot.com\/blog\/customer-requests\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer requests<\/a>. Instead, they focus on developing unique solutions that address customer needs and <a href=\"https:\/\/userpilot.com\/blog\/customer-pain-points\/\" target=\"_blank\" rel=\"noopener noreferrer\">pain points<\/a> in innovative ways.<\/p><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/feature-requestes-what-does-product-manager-do_5a748257d8bff3447a5429c13f724b54_800.webp 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/feature-requestes-what-does-product-manager-do_5a748257d8bff3447a5429c13f724b54_800.webp 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/feature-requestes-what-does-product-manager-do_5a748257d8bff3447a5429c13f724b54_800.webp\" alt=\"What does a product manager do? Collect feature requests\" \/><\/picture><figcaption>Feature request form.<\/figcaption><\/figure><p><a href=\"https:\/\/userpilot.com\/blog\/feature-request-prioritization-framework\/\" target=\"_blank\" rel=\"noopener noreferrer\">Prioritization <\/a>of the feature ideas is equally important. You can&#8217;t solve all the customer problems or implement all features. It&#8217;s simply not feasible and would in fact have a detrimental effect on user experience.<\/p><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/the-opportunity-scoring-framework-what-does-product-manager-do_296236bf658745827f5e8cf4169783b8_800.webp 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/the-opportunity-scoring-framework-what-does-product-manager-do_296236bf658745827f5e8cf4169783b8_800.webp 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/the-opportunity-scoring-framework-what-does-product-manager-do_296236bf658745827f5e8cf4169783b8_800.webp\" alt=\"Prioritize feature ideas\" \/><\/picture><figcaption>The Opportunity Scoring Framework for prioritization.<\/figcaption><\/figure><h3 id=\"egvnv\">4. Develop the product roadmap<\/h3><p>After brainstorming and prioritizing product features, it&#8217;s time for the PM to turn them into a <a href=\"https:\/\/userpilot.com\/blog\/outcome-based-product-roadmaps\/\" target=\"_blank\" rel=\"noopener noreferrer\">roadmap.<\/a><\/p><p>A roadmap is basically a visual representation of the product strategy. It outlines the key milestones as well as features and updates and includes a timeline for their delivery.<\/p><p><a href=\"https:\/\/userpilot.com\/blog\/public-roadmap\/\" target=\"_blank\" rel=\"noopener noreferrer\">Roadmaps <\/a>are essential communication tools. They allow PMs to keep internal stakeholders on the same page and communicate the product direction to current and prospective customers.<\/p><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/product-roadmap-what-does-product-manager-do_528f05dae56ad32b1b3a29a5e663c1f5_800.webp 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/product-roadmap-what-does-product-manager-do_528f05dae56ad32b1b3a29a5e663c1f5_800.webp 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/product-roadmap-what-does-product-manager-do_528f05dae56ad32b1b3a29a5e663c1f5_800.webp\" alt=\"Develop the product roadmap\" \/><\/picture><figcaption>Product roadmap example.<\/figcaption><\/figure><h3 id=\"5rebi\">5. Collaborate with cross-functional teams and stakeholders<\/h3><p>Product management is not a one-person show. Product managers work closely with experts from other domains:<\/p><ul><li>Engineering and development teams &#8211; to ensure smooth product delivery and leverage their technical expertise to inform<a href=\"https:\/\/userpilot.com\/blog\/backlog-grooming\/\" target=\"_blank\" rel=\"noopener noreferrer\"> backlog decisions.<\/a><\/li><li><a href=\"https:\/\/userpilot.com\/blog\/product-designer-vs-ux-designer\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product designers <\/a>&#8211; to deliver the best possible user experience and avoid UX debt.<\/li><li><a href=\"https:\/\/userpilot.com\/blog\/saas-product-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Marketing <\/a>and <a href=\"https:\/\/userpilot.com\/blog\/product-led-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales teams <\/a>&#8211; use their insights to inform product roadmap and ensure they have adequate information about the product to do their jobs.<\/li><li>Senior leadership &#8211; to make sure there is constant support for the product and its vision is aligned with the organizational <a href=\"https:\/\/userpilot.com\/blog\/product-goals\/\" target=\"_blank\" rel=\"noopener noreferrer\">goals<\/a>.<\/li><\/ul><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/key-positions-in-product-teams-1_76297620ead479f79f1832611cfda6b5_800.png 1x, https:\/\/images.storychief.com\/account_6827\/key-positions-in-product-teams-1_76297620ead479f79f1832611cfda6b5_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/key-positions-in-product-teams-1_76297620ead479f79f1832611cfda6b5_800.png 1x, https:\/\/images.storychief.com\/account_6827\/key-positions-in-product-teams-1_76297620ead479f79f1832611cfda6b5_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/key-positions-in-product-teams-1_76297620ead479f79f1832611cfda6b5_800.png\" alt=\"Collaborate with cross-functional teams and stakeholders\" \/><\/picture><figcaption>Key roles in product teams.<\/figcaption><\/figure><h3 id=\"ecvua\">6. Collaborate with product marketing on product releases<\/h3><p>One particular aspect of the PM&#8217;s role that requires cooperation with the<a href=\"https:\/\/userpilot.com\/blog\/how-to-build-saas-product-marketing-team\/\" target=\"_blank\" rel=\"noopener noreferrer\"> marketing team<\/a> is product or <a href=\"https:\/\/userpilot.com\/blog\/feature-release\/\" target=\"_blank\" rel=\"noopener noreferrer\">feature releases, <\/a>especially major ones.<\/p><p>At the pre-launch stage, they help with product <a href=\"https:\/\/userpilot.com\/blog\/product-positioning-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">positioning <\/a>and <a href=\"https:\/\/userpilot.com\/blog\/product-messaging-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">messaging <\/a>to best highlight the product&#8217;s USPs to the target audience. This involves customer segmentation and the development of marketing collateral and <a href=\"https:\/\/userpilot.com\/blog\/release-notes-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">release notes <\/a>that reflect the brand image.<\/p><p>At the launch stage, they define the release timelines and coordinate all the activities required to successfully bring the product to market, like the <a href=\"https:\/\/userpilot.com\/blog\/how-to-launch-a-product-on-product-hunt\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product Hunt launch.<\/a><\/p><p>Once the feature is out, they track its adoption and work to optimize the user experience for <a href=\"https:\/\/userpilot.com\/blog\/improve-customer-satisfaction-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">better customer satisfaction.<\/a><\/p><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/clickup-release-notes-what-does-product-manager-do_8fae3e7535c2e2dd1945f0fed5c01214_800.webp 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/clickup-release-notes-what-does-product-manager-do_8fae3e7535c2e2dd1945f0fed5c01214_800.webp 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/clickup-release-notes-what-does-product-manager-do_8fae3e7535c2e2dd1945f0fed5c01214_800.webp\" alt=\"Collaborate with product marketing on product releases\" \/><\/picture><figcaption>Release note example from ClickUp.<\/figcaption><\/figure><h3 id=\"1t2fn\">7. Track progress toward achieving product and business goals<\/h3><p>As product managers are accountable for achieving <a href=\"https:\/\/userpilot.com\/blog\/product-goals\/\" target=\"_blank\" rel=\"noopener noreferrer\">product goals<\/a>, a big part of their job involves tracking its performance.<\/p><p>The two main sources of insights are <a href=\"https:\/\/userpilot.com\/blog\/product-analytics-tools-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">product analytics <\/a>and<a href=\"https:\/\/userpilot.com\/blog\/user-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\"> customer feedback <\/a>but the support tickets and feedback from the <a href=\"https:\/\/userpilot.com\/blog\/customer-success-roles\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer success<\/a> and sales teams are also extremely valuable.<\/p><p>The most common <a href=\"https:\/\/userpilot.com\/blog\/product-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">metrics that PMs track<\/a> include:<\/p><ul><li>Activation rate<\/li><li><a href=\"https:\/\/userpilot.com\/blog\/feature-adoption-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">Feature adoption rate<\/a><\/li><li>Product usage metrics, like Daily or Monthly Active Users<\/li><li>Retention and <a href=\"https:\/\/userpilot.com\/blog\/reduce-churn-rate\/\" target=\"_blank\" rel=\"noopener noreferrer\">churn rates<\/a><\/li><li>Satisfaction metrics like <a href=\"https:\/\/userpilot.com\/blog\/nps-vs-csat\/\" target=\"_blank\" rel=\"noopener noreferrer\">CSAT or Net Promoter Score (NPS)<\/a><\/li><li>User experiences metrics like Customer Effort Score (CES)<\/li><li>Monthly Recurring Revenue and<a href=\"https:\/\/userpilot.com\/blog\/calculate-lifetime-value-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\"> Customer Lifetime Value<\/a><\/li><\/ul><figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/userpilot-analytics-dashboard-what-does-product-manager-do_d03ea259436d20f4b4837e71ad1b5d92_800.webp 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/userpilot-analytics-dashboard-what-does-product-manager-do_d03ea259436d20f4b4837e71ad1b5d92_800.webp 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/userpilot-analytics-dashboard-what-does-product-manager-do_d03ea259436d20f4b4837e71ad1b5d92_800.webp\" alt=\"Use product analytics to track progress toward achieving product and business goals\" \/><\/picture><figcaption>Product analytics dashboard in <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>.<\/figcaption><\/figure><h2 id=\"91bhd\">What a product manager does not do?<\/h2><p>To enable product managers to fulfill their key responsibilities like<a href=\"https:\/\/userpilot.com\/blog\/product-discovery-techniques\/\" target=\"_blank\" rel=\"noopener noreferrer\"> product discovery, <\/a>vision development, or roadmapping, there are things you shouldn&#8217;t ask them to do.<\/p><ul><li><strong>Project management <\/strong>&#8211; product and project management are often confused but they are very different. PMs are responsible for managing product development at the high-level and not the micro-level.<\/li><li><strong>Product development\/<a href=\"https:\/\/userpilot.com\/blog\/feature-driven-development\/\" target=\"_blank\" rel=\"noopener noreferrer\">feature development<\/a><\/strong> &#8211; while PMs need to have a basic understanding of the dev process, it&#8217;s not their job to write code.<\/li><li><strong><a href=\"https:\/\/userpilot.com\/blog\/saas-product-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product marketing<\/a> and <a href=\"https:\/\/userpilot.com\/blog\/product-led-sales\/\" target=\"_blank\" rel=\"noopener noreferrer\">sales <\/a><\/strong>&#8211; working with marketing and sales is essential for PMs, but they don&#8217;t get involved directly in their process. In fact, the PM and the sales role could be disastrous as the two have sometimes conflicting priorities.<\/li><\/ul><h2 id=\"97qes\">Types of product managers in tech companies<\/h2><p>Tech businesses, especially larger ones, often have specialized product management roles. Let\u2019s look into them in detail.<\/p><h3 id=\"91h3i\">Technical product manager<\/h3><p>A technical product manager is responsible for overseeing the development and management of technically complex products.<\/p><p>They possess a deep understanding of the underlying technology and collaborate closely with engineering teams to ensure the delivery of technically sound products.<\/p><p>As subject matter experts in their field, they promote the technologies across the organization and help other teams understand their benefits and limitations.<\/p><h3 id=\"fml2b\">Growth product manager<\/h3><p>A <a href=\"https:\/\/userpilot.com\/blog\/product-growth-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">growth product manager&#8217;s<\/a> role focuses on improving customer acquisition, <a href=\"https:\/\/userpilot.com\/blog\/customer-loyalty-and-retention\/\" target=\"_blank\" rel=\"noopener noreferrer\">retention<\/a>, and other important KPIs.<\/p><p>It typically includes experimenting with customer segmentation for targeted in-app experiences, optimizing the customer journey through<a href=\"https:\/\/userpilot.com\/blog\/ab-testing-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\"> A\/B testing,<\/a> and identifying new opportunities to improve <a href=\"https:\/\/userpilot.com\/blog\/customer-acquisition-strategies\/\">customer acquisition strategies<\/a>.<\/p><p>Growth PMs also work on <a href=\"https:\/\/userpilot.com\/solutions\/user-onboarding-software\/\">user onboarding<\/a> to enhance customer engagement and adoption. Their goal is to ensure that users experience the <a href=\"https:\/\/userpilot.com\/blog\/product-value\/\" target=\"_blank\" rel=\"noopener noreferrer\">product value<\/a> and start using the product habitually to solve their problems.<\/p><h3 id=\"aecco\">AI product manager<\/h3><p><a href=\"https:\/\/userpilot.com\/blog\/ai-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">AI product managers<\/a> specialize in developing and implementing products that use artificial intelligence (AI), machine learning (ML), and Natural Language Processing (NLP).<\/p><p>Besides traditional PM responsibilities like market research, AI product managers are also responsible for building and managing AI models, identifying opportunities to embed AI technologies in the product, and ethical considerations related to AI adoption.<\/p><h3 id=\"b6opc\">Product launch manager<\/h3><p><a href=\"https:\/\/userpilot.com\/blog\/product-launch-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">Product launch managers <\/a>are responsible for product and feature releases.<\/p><p>To do so, they coordinate the work of the product, development, marketing, sales, and customer success teams.<\/p><p>Key responsibilities of the job include market research, developing the <a href=\"https:\/\/userpilot.com\/blog\/best-gtm-strategy-examples-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">GTM strategy, <\/a>identifying the best marketing channels to promote the new product, and developing the <a href=\"https:\/\/userpilot.com\/blog\/product-launch-guide-for-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">launch <\/a>roadmap.<\/p><p>Once the product is out, they monitor its performance and look for opportunities to <a href=\"https:\/\/userpilot.com\/blog\/using-analytics-to-improve-customer-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">increase customer engagement<\/a> and satisfaction. Moreover, they constantly evaluate and refine the launch practices to improve their effectiveness in the future.<\/p><h3 id=\"9g7l5\">Product owner<\/h3><p>A <a href=\"https:\/\/userpilot.com\/blog\/product-owner-vs-product-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">product owner <\/a>is a Scrum role with responsibilities partly overlapping with those of a product manager.<\/p><p>In general, they act as the voice of the customer and stakeholders on the team and make tactical product development decisions. They work closely with the development team to define product features, write user stories and prioritize them in the <a href=\"https:\/\/userpilot.com\/blog\/backlog-grooming\/\" target=\"_blank\" rel=\"noopener noreferrer\">backlog<\/a>.<\/p><h2 id=\"hli4\">What makes a great product manager? Key skills to have<\/h2><p>A successful product manager requires a diverse skill set. Some of the key skills include:<\/p><ul><li><strong><a href=\"https:\/\/userpilot.com\/blog\/product-manager-technical-skills\/\" target=\"_blank\" rel=\"noopener noreferrer\">Technical product management<\/a> <\/strong>&#8211; many good product managers come from technical backgrounds which enables them to effectively communicate with the engineering teams and translate customer requirements into technical specifications.<\/li><li><strong>Business acumen &#8211; <\/strong>to develop products that not only solve customer problems but also drive business goals.<\/li><li><strong><a href=\"https:\/\/userpilot.com\/blog\/strategic-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">Strategic thinking <\/a>&#8211; <\/strong>for long-term planning, risk management, and ensuring alignment between product and company visions.<\/li><li><strong>Good communication &#8211; <\/strong>to ensure that stakeholders from various backgrounds understand the product strategy and vision; it plays a key role in customer research, conflict resolution, and negotiations.<\/li><li><strong><a href=\"https:\/\/userpilot.com\/blog\/customer-empathy\/\" target=\"_blank\" rel=\"noopener noreferrer\">User empathy<\/a> &#8211; <\/strong>to address user pain points and satisfy their <a href=\"https:\/\/userpilot.com\/blog\/customer-wants-and-needs-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">needs and wants<\/a> &#8211; product managers need to put themselves in the shoes of the customers.<\/li><li><strong>Strong <a href=\"https:\/\/userpilot.com\/blog\/product-leadership\/\" target=\"_blank\" rel=\"noopener noreferrer\">leadership <\/a><\/strong>&#8211; to effectively deliver product initiatives, PMs need to be able to build effective product teams and motivate them on a daily basis.<\/li><li><strong>Agile mindset<\/strong> &#8211; the ability to iterate on data insights and constantly adapt to new challenges is essential to build successful products in the disruptive startup space.<\/li><\/ul><h2 id=\"68jqk\">How to become a product manager?<\/h2><p>According to <a href=\"https:\/\/www.glassdoor.co.uk\/Salaries\/united-states-product-manager-salary-SRCH_IL.0,13_IN1_KO14,29.htm\" target=\"_blank\" rel=\"nofollow noopener\">Glassdoor<\/a>, the average product manager salary in the US is $146,888 per year and the demand for PMs is growing year on year.<\/p><p>How do you get a slice of the pie?<\/p><p>While there are a number of decent product management courses and programs, nothing trumps practical experience when looking for product management gigs.<\/p><p>One way to gather the necessary experience is by joining a product company. In particular, look for roles in sales, <a href=\"https:\/\/userpilot.com\/blog\/product-marketing-okrs\/\" target=\"_blank\" rel=\"noopener noreferrer\">marketing<\/a>, and customer service.<\/p><p>They will allow you to learn about the product and gain an understanding of the customer and their needs. You will also have a chance to work with and learn from colleagues on the product team.<\/p><p>Alternatively, you can look for a junior product manager role in a startup. They usually can&#8217;t afford the salary of an experienced PM, so such jobs may be easier to secure as long as you have the right attitude and are keen to learn.<\/p><h2 id=\"as6kt\">Conclusion<\/h2><p>There\u2019s no simple answer to the question \u2018What does a product manager do?\u2019 because it depends on the product and the organization they work for.<\/p><p>In general, product managers are responsible for designing, developing, launching, and growing products.<\/p><p>If you want to see how Userpilot helps product managers make informed decisions and drive product engagement, <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">book the demo!<\/a><\/p><div class=\"poptin-embedded\" data-id=\"4557169bcced2\"><\/div>","protected":false},"excerpt":{"rendered":"<p>The role of a product manager is interdisciplinary and involves building products that fulfill customer needs while driving business objectives. To create successful products that satisfy and impress users, product managers must perform various tasks. They must comprehend customer requirements, develop product roadmaps, aid in setting priorities, and oversee the product development process.<\/p>\n","protected":false},"author":24,"featured_media":115745,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[214],"tags":[198,1111,766,357,404],"class_list":["post-115744","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-management","tag-how-to-become-a-product-manager","tag-product-launch-manager","tag-product-leadership","tag-product-management-skills","tag-product-team"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What Does a Product Manager Do? 7 Key Responsibilities<\/title>\n<meta name=\"description\" content=\"What does a product manager do? 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