{"id":130561,"date":"2023-09-22T09:17:19","date_gmt":"2023-09-22T09:17:19","guid":{"rendered":"https:\/\/userpilot.com\/blog\/?p=130561"},"modified":"2026-02-26T22:30:55","modified_gmt":"2026-02-26T22:30:55","slug":"chameleon-onboarding-automation","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/chameleon-onboarding-automation\/","title":{"rendered":"Chameleon for Onboarding Automation: Features, Pricing, and Review"},"content":{"rendered":"<h2>Is Chameleon a good choice for onboarding automation?<\/h2>\n<ul>\n<li>Chameleon is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping.<\/li>\n<li>Despite its strong performance when it comes to creating personalized and highly customized user experiences, Chameleon is not the most competitive tool when compared to similar products.<\/li>\n<li>Here are three reasons why you might need to look elsewhere:\n<ul>\n<li><strong>You are on a budget<\/strong>: To get access to all the needed tools for proper onboarding and adoption, you need to pay for the higher plans that can get expensive.<\/li>\n<li><strong>Requires CSS knowledge<\/strong>: Custom CSS works by targeting specific elements of Chameleon Experiences to change their styling. However not all users have an idea what CSS is all about, so, you need to be technically savvy.<\/li>\n<li><strong>Analytics are not advanced<\/strong>: Chameleon doesn\u2019t pose of robust analytics features like <a href=\"https:\/\/userpilot.com\/blog\/userpilot-analytics\/\">Userpilot<\/a> does. You might want to consider another tool if you need accurate product and user analytics, without paying for additional tools.<\/li>\n<\/ul>\n<\/li>\n<li>If you\u2019re looking for a better option for onboarding automation, Userpilot exceeds both functionality and value for money compared to Chameleon.<\/li>\n<li>Ready to see Userpilot in action? Schedule a demo today to explore its powerful onboarding automation capabilities firsthand.<\/li>\n<\/ul>\n<h2>Must have features of onboarding automation tools<\/h2>\n<p>There are many <a href=\"https:\/\/userpilot.com\/blog\/best-tools-for-onboarding-new-customers\/\" target=\"_blank\" rel=\"noopener\">onboarding automation tools<\/a> available, so you may be confused about which one to choose.<\/p>\n<p>Though the right tool will depend on your business goals and needs, here are the must-have features for any onboarding automation tool.<\/p>\n<ul>\n<li>Make sure the tool you choose isn\u2019t limited to just <a href=\"https:\/\/userpilot.com\/blog\/create-better-product-tours\/\" target=\"_blank\" rel=\"noopener\">product tours<\/a>. Pick a tool that provides various UI patterns (modals, slideouts, banners, checklists, hotspots) to create beautiful welcome screens, and <a href=\"https:\/\/userpilot.com\/blog\/walkthrough-software\/\" target=\"_blank\" rel=\"noopener\">interactive walkthroughs<\/a> to guide new customers and delight them from the very beginning.<\/li>\n<li>Look into getting decent <a href=\"https:\/\/userpilot.com\/blog\/customer-segmentation\/\" target=\"_blank\" rel=\"noopener\">segmentation<\/a> capabilities based on in-app behavior and in-app experience engagement so you can trigger onboarding flows properly.<\/li>\n<li>An in-app<a href=\"https:\/\/userpilot.com\/blog\/help-center-software\/\" target=\"_blank\" rel=\"noopener\"> help center<\/a> is another feature that you should be looking for in an onboarding automation tool. With this, you can collect all your documentation files, tutorials, and videos in one place and offer on-demand support.<\/li>\n<li>Integration with 3rd party apps and tools so you can gain more insights and collect them in one place.<\/li>\n<\/ul>\n<p>There you have it. These are the basic features that any solid onboarding automation tool should cover. Do your own research before buying a tool and make sure it\u2019s aligned with your business goals.<\/p>\n<h2>Chameleon features for onboarding automation<\/h2>\n<blockquote><p>Users expect to be shown the red carpet with a welcome tour for your product. Chameleon helps you create welcome tours that gets users beyond their first \u201cAha\u201d.<\/p><\/blockquote>\n<p>Here are some features of Chameleon for new user onboarding:<\/p>\n<ul>\n<li><strong>Segmentation<\/strong>: You can use custom segments to show a sequence of your product tours over time. The hyper-targeted onboarding flows are tailored to your users\u2019 needs. Here&#8217;s a short example of what the tour session can look like:<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/wp-content\/uploads\/2023\/08\/Chameleon-segmentation.png\" \/><\/p>\n<ul>\n<li><strong>Clear Analysis<\/strong>: Easily assess and optimize your user onboarding tours with real-time data.<\/li>\n<li><strong>Launchers<\/strong>: Build <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\" target=\"_blank\" rel=\"noopener\">onboarding checklists<\/a>, including items like Loom videos and knowledge base articles to help users unlock more value.<\/li>\n<li><strong>Customization options<\/strong>: Enjoy fine control over where the onboarding flow appears, choose who sees it, and define how users can interact with it.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/08\/Chameleon-user-onboarding-workflow.png\" \/><\/p>\n<p>Spoiler alert: when you subscribe for the Starter plan, you get access to just one launcher which is very limited for many onboarding use cases. However, you get unlimited access when you pay an extra $971 for the Growth plan.<\/p>\n<h3>Chameleon&#8217;s user segmentation<\/h3>\n<blockquote><p>\u201cChameleon has really helped us in combination with Segment to put the right offers in front of the right members at the right time. Before, we didn&#8217;t have the capability to build, target, and deliver on-site messaging to complex member audiences quickly and easily.\u201d<\/p><\/blockquote>\n<p><em>Nate Wallingsford, Head of US Marketing Operations &amp; Optimization.<\/em><\/p>\n<p>Here&#8217;s a brief overview of Chameleon\u2019s functionality in relation to segmentation:<\/p>\n<ul>\n<li><strong>Target users with precision<\/strong>: Import or create user segments from Heap or Mixpanel.<\/li>\n<li><strong>Power up user attribute data<\/strong>: Send user properties and attribute data to and from Chameleon.<\/li>\n<li><strong>Experiment freely with A\/B tests<\/strong>: Leverage segmentation to test the effectiveness of experiences.<\/li>\n<\/ul>\n<p><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/wp-content\/uploads\/2023\/08\/Chameleon-segmentation.gif\" \/><\/p>\n<h3>Chameleon&#8217;s onboarding checklist<\/h3>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/08\/chameleon-digital-onboarding-playground.png\" width=\"848\" height=\"400\" \/><\/p>\n<p>Wes Bush, Author of Product-Led Growth, when asked why he loves user onboarding checklists, said:<\/p>\n<blockquote><p><strong>Checklists are one of my little &#8220;hacks&#8221; to double conversion rates. To put it simply, if you want to increase your activation rate, start using checklists.<\/strong><\/p><\/blockquote>\n<p>Here is what you will get with Chameleon:<\/p>\n<ul>\n<li><strong>Segmentation<\/strong>: Chameleon offers a robust segmentation and targeting feature that empowers you to categorize users effectively according to their unique characteristics, behaviors, or attributes. This sophisticated functionality enables you to deliver highly personalized <a href=\"https:\/\/userpilot.com\/blog\/onboarding-checklist-template\/\" target=\"_blank\" rel=\"noopener\">onboarding checklists<\/a> that are specifically tailored to meet the individual needs of each user.<\/li>\n<li><strong>Onboarding checklist template<\/strong>: Chameleon offers a range of pre-designed checklist templates that can be easily tailored to meet your specific needs. These templates serve as a valuable resource for creating comprehensive onboarding checklists, guaranteeing a standardized and well-organized onboarding experience for every user.<\/li>\n<li><strong>In-app analytics<\/strong>: You get a comprehensive suite of real-time analytics and user engagement data, empowering you to effortlessly track and analyze user progress as they navigate through the onboarding checklists.<\/li>\n<\/ul>\n<h3>Chameleon&#8217;s self service support<\/h3>\n<p>The <a href=\"https:\/\/userpilot.com\/blog\/self-service-support-saas\/\" target=\"_blank\" rel=\"noopener\">self-service methodology<\/a> focuses on giving users the tools necessary to solve some problems on their own without having to reach out to support agents. This often includes elements like knowledge bases, chatbots, and interactive walkthroughs.<\/p>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/08\/image1-chameleon-self-service-5.png\" width=\"1058\" height=\"595\" \/><\/p>\n<p>Here are Chameleon features that will help you provide self-service support for SaaS companies:<\/p>\n<ul>\n<li><strong>Tooltips<\/strong>: <a href=\"https:\/\/userpilot.com\/blog\/what-are-tooltips\/\" target=\"_blank\" rel=\"noopener\">Tooltips<\/a> help users understand unfamiliar or complex parts of your product when they need it the most. It keeps your UI simple by reducing the noise or the need to explain everything within your interface. Since your users may have different levels of expertise and backgrounds, they may not find everything in your product intuitive, you can use hover tips to explain certain product terminologies and elements in your workspace.<\/li>\n<li><strong>Help widgets (self-serve widget)<\/strong>: The self-serve widget (<a href=\"https:\/\/userpilot.com\/blog\/resource-center-editor-userpilot\/\" target=\"_blank\" rel=\"noopener\">resource center in Userpilot<\/a>) clarifies where users can get help and what resources are available. Through launchers on Chameleon, you can deploy a self-serve widget out of the box. By showing customized Launchers based on the feature the user is currently using, you can deploy custom and interactive self-serve support across your whole product without pushing users off track to an external knowledge base.<\/li>\n<li><strong>Interactive product tours<\/strong>: One of the best ways to offer users self-serve support is by allowing them to take\u00a0interactive product tours at their own pace. You can educate those ready to learn something new while letting other users take it later when they may have more time or are ready to engage further with your platform.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/08\/image2-chameleon-tours-scaled.gif\" width=\"1149\" height=\"597\" \/><\/p>\n<h3>Chameleon&#8217;s user journey mapping<\/h3>\n<p>Journey mapping is key to understanding how your users navigate and understand your tool. It&#8217;s a brilliant way of visualizing the processes that customers go through to reach their goals.<\/p>\n<p>Unfortunately, Chameleon doesn&#8217;t offer journey mapping features such as paths and funnels.<\/p>\n<h2>What are the pros and cons of Chameleon?<\/h2>\n<h3>Chameleon&#8217;s pros<\/h3>\n<p>From a wide array of features to aesthetic UI patterns that can create any flow no matter how customized they need to be, Chameleon is no doubt a powerful tool for scaling product adoption.<\/p>\n<p>It works in a similar way to <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener\">Userpilot<\/a> and offers similar features: styling, analytics, templates, goals, A\/B testing, and checklists.<\/p>\n<p>Let&#8217;s look at the pros of using Chameleon:<\/p>\n<ul>\n<li><strong>Intuitive no-code builder<\/strong>: Chameleon comes with an easy-to-use Chrome Extension builder.<\/li>\n<li><strong>Engaging tour guides<\/strong>: Build interactive tours to onboard users, announce features, and create other customer in-product experiences using simple steps.<\/li>\n<li><strong>Good range of in-app messaging and UI patterns<\/strong>: Easy to create custom modals, slide-outs, tooltips, hotspots, launchers (checklists or resource hub), and more.<\/li>\n<li><strong>Full two-way and deep analytics integrations<\/strong>: Chameleon fits into your stack, and easily connects with your favorite tools to send data to, and from Chameleon. It offers the deepest integrations, with analytics tools, CRMs, and more.<\/li>\n<li><strong>Effective segmentation and targeting system<\/strong>: Leverage user data and experiences to structure effective marketing messages and tour guides for a specific target audience.<\/li>\n<li><strong>Advanced A\/B testing<\/strong>: Drive continuous improvement of <a href=\"https:\/\/userpilot.com\/blog\/in-app-messages\/\" target=\"_blank\" rel=\"noopener\">in-app messages<\/a> and define the ideal user experience with precise <a href=\"https:\/\/userpilot.com\/blog\/ab-testing-metrics\/\" target=\"_blank\" rel=\"noopener\">A\/B testing<\/a>.<\/li>\n<li><strong>Rate limiting<\/strong>: No user wants to be overwhelmed with multiple product tours, in-app messages, and tasks. With rate limiting, you can reduce the number of user experiences \u2014 one step at a time, with clarity over speed.<\/li>\n<\/ul>\n<h3>Chameleon&#8217;s cons<\/h3>\n<p>While Chameleon is a deep production adoption tool with an array of great features, there are still some downsides. Here are the main cons of the tool:<\/p>\n<ul>\n<li><strong>Not entirely no-code<\/strong>: Early on, we stated that Chameleon can be used without code. True. But it is not a completely no-code tool. You&#8217;ll need the help of a technical-savvy employee in your team to sort out some build-up as the learning curve is steeper.<\/li>\n<li><strong>Hard-to-use interface<\/strong>: The new UI is a bit harder to use (a lot of clicking), and there can be minor bugs here and there.<\/li>\n<li><strong>Limited experiences<\/strong>: There are some limitations to the user onboarding flows. For instance, you can&#8217;t run multiple in-app experiences at the same time, as you can in <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener\">Userpilot<\/a>.<\/li>\n<li><strong>Pricey<\/strong>: <a href=\"https:\/\/userpilot.com\/blog\/chameleon-pricing\/\" target=\"_blank\" rel=\"noopener\">The Startup plan<\/a> is quite expensive (starts at $349\/mo for 2500 MAU and includes just one launcher). This means you need to go for the Growth plan, where you pay more but save more at the same time.<\/li>\n<\/ul>\n<h2>What do users say about Chameleon?<\/h2>\n<p>Flexible, purpose-fit, intuitive, code-free (debatable), cool tools \u2014 so many great adjectives to describe the quality of Chameleon by its users.<\/p>\n<p>Below are some good reviews by Chameleon users:<\/p>\n<blockquote><p>Chameleon offers a good variety of experiences that can be customized and the final output blends right into our customer interface. We like that they keep launching innovative features like the help bar and help menu, and we find the Chameleon UI initiative. The customer success managers are very supportive, prompt, and knowledgeable.<\/p><\/blockquote>\n<p><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/wp-content\/uploads\/2023\/08\/Chameleon-good-review.png\" \/>While Chameleon has some great reviews, there are still some little downsides and quirks (same as every other SaaS tool). No tool is perfect \u2014 you need to realize that the satisfactory intent of every user is on a different level.<\/p>\n<blockquote><p>The UI Itself is difficult to learn. There are hidden actions or language that is unintuitive on most pages. One example &#8211; It took me probably 20 minutes to figure out how to turn rate limiting off &#8211; our tour names can be long sometimes, so the trash can icon was out of frame to the right and the left-right scroll bar was out of frame at the bottom of my screen. When the tours are displayed. there doesn&#8217;t seem to be a uniform set of rules. They&#8217;re alphabetized on the rate limiting page, but organized by priority on the tours page. We also have a ton of old tours that have been unpublished but they still show up in the lists. I wish those were filtered to a second tab. Creating custom audiences could be streamlined as well.<\/p><\/blockquote>\n<p><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/wp-content\/uploads\/2023\/08\/chameleon-bad-review.png\" \/><\/p>\n<h2>Chameleon&#8217;s pricing<\/h2>\n<p><a href=\"https:\/\/userpilot.com\/blog\/chameleon-pricing\/\" target=\"_blank\" rel=\"noopener\">Chameleon&#8217;s pricing<\/a> is based on your product&#8217;s monthly users. From the Startup plan (for small companies to get started and save) to the Growth and Enterprise plans (for larger organizations with advanced requirements) billed via invoice.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/chameleon-pricing.png\" \/><\/p>\n<p>Here&#8217;s an overview of the pricing plans, and features of each plan:<\/p>\n<ul>\n<li><strong>Startup plan<\/strong>: For small companies to get started. Fee: $419\/month, billed Monthly, usage-based, Unlimited Tours &amp; Tooltips, 5 microsurveys, 1 Launcher, Custom CSS.<\/li>\n<li><strong>Growth plan<\/strong>: For growing businesses to drive returns quickly, from $1350\/month. Everything in the startup plan, plus: unlimited microsurveys &amp; launchers, A\/B testing, and rate limiting is paid annually with bulk pricing.<\/li>\n<li><strong>Enterprise plan<\/strong>: For larger organizations with advanced requirements. The fee for this plan is not stated on the website rather, you get to talk to the team. You get everything in the growth plan, multi-product account, user permissions, localizations, and SSO\/enhanced security.<\/li>\n<\/ul>\n<p>The Growth plan seems to be the real deal because of the exciting features that can boost your product marketing. For example, you can&#8217;t get the rate limiting feature on the Startup plan, including <a href=\"https:\/\/userpilot.com\/blog\/ab-testing-product-management\/\" target=\"_blank\" rel=\"noopener\">A\/B testing<\/a>. These are relevant and powerful product adoption weapons that should be in your arsenal if you truly want to win more users.<\/p>\n<p><strong>Is the startup plan expensive?<\/strong><\/p>\n<p>Yes, compared to <a href=\"https:\/\/userpilot.com\/pricing\" target=\"_blank\" rel=\"noopener\">Userpilot,<\/a> about a $170 difference. It&#8217;s best to opt in for the Growth plan for the juicy benefits, where you pay $1350 annually rather than paying a whopping $5000+ yearly for the startup plan.<\/p>\n<h2>3 Reasons why you might need a Chameleon alternative<\/h2>\n<p>Despite its strong performance when it comes to creating personalized and highly customized user experiences, Chameleon is not the most competitive tool when compared to similar products.<\/p>\n<p>Here are three reasons why you might need to look elsewhere:<\/p>\n<ul>\n<li><strong>You are on a budget<\/strong>: To get access to all the needed tools for proper onboarding and adoption, you need to pay for the higher plans that can get expensive.<\/li>\n<li><strong>Requires CSS knowledge<\/strong>: Custom CSS works by targeting specific elements of Chameleon Experiences to change their styling. However not all users have an idea what CSS is all about, so, you need to be technically savvy.<\/li>\n<li><strong>Analytics are not advanced<\/strong>: Chameleon doesn\u2019t pose of robust analytics features like <a href=\"https:\/\/userpilot.com\/blog\/userpilot-analytics\/\" target=\"_blank\" rel=\"noopener\">Userpilot<\/a> does. You might want to consider another tool if you need accurate product and user analytics, without paying for additional tools.<\/li>\n<\/ul>\n<h2>Userpilot &#8211; A better alternative for onboarding automation<\/h2>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-134485 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Features-and-Events-dashboard.png\" alt=\"\" width=\"2000\" height=\"1290\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Features-and-Events-dashboard.png 2000w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Features-and-Events-dashboard-450x290.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Features-and-Events-dashboard-1024x660.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Features-and-Events-dashboard-768x495.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Features-and-Events-dashboard-1536x991.png 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><a href=\"https:\/\/userpilot.com\/blog\/user-onboarding\/\" target=\"_blank\" rel=\"noopener\">User onboarding<\/a> is a crucial part of the <a href=\"https:\/\/userpilot.com\/blog\/how-to-analyze-the-customer-journey\/\" target=\"_blank\" rel=\"noopener\">customer journey<\/a> as it speeds up the adoption process and <a href=\"https:\/\/userpilot.com\/blog\/how-to-increase-retention-rate\/\" target=\"_blank\" rel=\"noopener\">increases retention rates<\/a>. Onboarding is one of Userpilot\u2019s core use cases along with product growth analytics and user feedback, so it has plenty of features that you can utilize.<\/p>\n<p>Here are some Userpilot features you can use when <a href=\"https:\/\/userpilot.com\/blog\/new-user-onboarding\/\" target=\"_blank\" rel=\"noopener\">onboarding new users<\/a>:<\/p>\n<ul>\n<li><strong>No-code builder<\/strong>: Creating flows with Userpilot is as simple as installing the Chrome extension, selecting the <a href=\"https:\/\/userpilot.com\/blog\/onboarding-ux-patterns\/\" target=\"_blank\" rel=\"noopener\">UI patterns<\/a> you\u2019d like to use, and then editing the content\/settings to suit your use case. You can also use templates to create modals, slideouts, tooltips, and driven actions.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125703 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-UI-patterns-1.png\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-UI-patterns-1.png 1920w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-UI-patterns-1-450x253.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-UI-patterns-1-1024x576.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-UI-patterns-1-768x432.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-UI-patterns-1-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<ul>\n<li><strong>Native tooltips<\/strong>: Userpilot lets you <a href=\"https:\/\/userpilot.com\/blog\/onboarding-tooltips-saas\/\" target=\"_blank\" rel=\"noopener\">create native tooltips<\/a> that show up when users hover over an element or click on an information badge. Since these native tooltips attach to the element itself, they aren\u2019t page-dependent and will show up on any screen where that element is visible.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125088 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-badge-tooltip.png\" alt=\"\" width=\"1360\" height=\"609\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-badge-tooltip.png 1360w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-badge-tooltip-450x202.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-badge-tooltip-1024x459.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-badge-tooltip-768x344.png 768w\" sizes=\"(max-width: 1360px) 100vw, 1360px\" \/><\/p>\n<ul>\n<li><strong>Funnel analytics<\/strong>: Userpilot\u2019s advanced analytics lets you create <a href=\"https:\/\/userpilot.com\/blog\/funnel-charts\/\" target=\"_blank\" rel=\"noopener\">funnel reports<\/a> that track the onboarding journey. You can also add filters (like name, user ID, signup date, operating system, country, etc.) and monitor the total conversion rate from the first step of the funnel to the last.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125103 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown.png\" alt=\"\" width=\"2832\" height=\"1384\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown.png 2832w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-450x220.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-1024x500.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-768x375.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-1536x751.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2048x1001.png 2048w\" sizes=\"(max-width: 2832px) 100vw, 2832px\" \/><\/p>\n<ul>\n<li><strong>User segmentation<\/strong>: Userpilot lets you <a href=\"https:\/\/userpilot.com\/blog\/saas-user-segments\/\" target=\"_blank\" rel=\"noopener\">segment users<\/a> based on the device they\u2019re using, where they\u2019re located, their engagement data, or which NPS rating they selected on the latest survey. You can then filter your analytics dashboards to see which segments struggle with onboarding.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125819 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions.png\" alt=\"\" width=\"2184\" height=\"742\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions.png 2184w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-450x153.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1024x348.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-768x261.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1536x522.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-2048x696.png 2048w\" sizes=\"(max-width: 2184px) 100vw, 2184px\" \/><\/p>\n<h3>Userpilot&#8217;s user segmentation<\/h3>\n<p><a href=\"https:\/\/userpilot.com\/blog\/user-segmentation\/\" target=\"_blank\" rel=\"noopener\">User segmentation<\/a> is essential for creating a personalized and <a href=\"https:\/\/userpilot.com\/blog\/contextual-onboarding-saas\/\" target=\"_blank\" rel=\"noopener\">contextual onboarding<\/a> experience. Userpilot can segment users based on demographics, product usage data, NPS scores, and more. You can then trigger flows or filter analytics based on segments.<\/p>\n<p>Here\u2019s an overview of Userpilot\u2019s <a href=\"https:\/\/userpilot.com\/blog\/customer-segmentation\/\" target=\"_blank\" rel=\"noopener\">customer segmentation<\/a> capabilities:<\/p>\n<ul>\n<li><strong>Segment conditions<\/strong>: Userpilot lets you <a href=\"https:\/\/userpilot.com\/blog\/saas-user-segments\/\" target=\"_blank\" rel=\"noopener\">form segments<\/a> by adding different conditions like user data, company data, features and events, etc. You can then use these segments as analytics filters or flow triggers later on.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125834 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1.png\" alt=\"\" width=\"2136\" height=\"732\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1.png 2136w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1-450x154.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1-1024x351.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1-768x263.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1-1536x526.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-segment-conditions-1-2048x702.png 2048w\" sizes=\"(max-width: 2136px) 100vw, 2136px\" \/><\/p>\n<ul>\n<li><strong>Analytics filters<\/strong>: Userpilot\u2019s product analytics and user insights dashboards can be filtered to only display data from specific segments (or companies). This will help you extract insights from certain cohorts and compare how <a href=\"https:\/\/userpilot.com\/blog\/drive-product-adoption\/\" target=\"_blank\" rel=\"noopener\">adoption<\/a> or activation varies from one segment to the next.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-140332\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-feature-events-tracking-product-usage-new-dashboard.png\" alt=\"\" width=\"1024\" height=\"727\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-feature-events-tracking-product-usage-new-dashboard.png 2968w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-feature-events-tracking-product-usage-new-dashboard-450x319.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-feature-events-tracking-product-usage-new-dashboard-1024x727.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-feature-events-tracking-product-usage-new-dashboard-768x545.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-feature-events-tracking-product-usage-new-dashboard-1536x1090.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/userpilot-feature-events-tracking-product-usage-new-dashboard-2048x1453.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul>\n<li><strong>Flow triggers<\/strong>: Userpilot\u2019s audience settings let you trigger flows for specific segments or target users that meet certain conditions. You can combine this with page-specific or event-occurrence triggers to show relevant flows to the right users at the most contextual moments.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125118 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-events-based-segmentation.png\" alt=\"\" width=\"1616\" height=\"990\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-events-based-segmentation.png 1616w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-events-based-segmentation-450x276.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-events-based-segmentation-1024x627.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-events-based-segmentation-768x470.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-events-based-segmentation-1536x941.png 1536w\" sizes=\"(max-width: 1616px) 100vw, 1616px\" \/><\/p>\n<ul>\n<li><span class=\"notion-enable-hover\" data-token-index=\"0\"><strong>External data<\/strong>:<\/span> <a class=\"notion-link-token notion-focusable-token notion-enable-hover\" tabindex=\"0\" href=\"https:\/\/userpilot.com\/blog\/userpilot-integrations\/\" target=\"_blank\" rel=\"noopener\" data-token-index=\"2\"><span class=\"link-annotation-unknown-block-id-281183585\">Userpilot integrates<\/span><\/a> with tools like Amplitude, Google Analytics, Mixpanel, and Segment using a one-way integration. This means you can use the data inside Userpilot to build advanced segmentation and trigger contextual experiences. For more advanced use cases, the <a class=\"notion-link-token notion-focusable-token notion-enable-hover\" tabindex=\"0\" href=\"https:\/\/userpilot.com\/blog\/userpilot-hubspot-integration\/\" target=\"_blank\" rel=\"noopener\" data-token-index=\"4\"><span class=\"link-annotation-unknown-block-id-324329440\">two-way integration with Hubspot<\/span><\/a> lets you send and receive data, unlocking a full set of use cases.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125238 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-integrations-1.png\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-integrations-1.png 1920w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-integrations-1-450x253.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-integrations-1-1024x576.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-integrations-1-768x432.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-integrations-1-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h3>Userpilot&#8217;s onboarding checklist<\/h3>\n<p><a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\" target=\"_blank\" rel=\"noopener\">Onboarding checklists<\/a> help new users learn about a product and <a href=\"https:\/\/userpilot.com\/blog\/reduce-time-to-value-saas\/\" target=\"_blank\" rel=\"noopener\">reduce their time-to-value (TTV)<\/a>. Userpilot checklists can be created using the no-code builder, used to trigger specific actions, and tracked using the analytics dashboard to gauge overall engagement.<\/p>\n<p id=\"b08e6713-855b-4bbe-8237-80139fbaa74a\" class=\"\">Here\u2019s how you can use Userpilot to create an advanced <a href=\"https:\/\/userpilot.com\/blog\/onboarding-checklist-template\/\" target=\"_blank\" rel=\"noopener\">onboarding checklist<\/a>:<\/p>\n<ul>\n<li><strong>No-code builder<\/strong>: Userpilot\u2019s checklist creator lets you edit the content of <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\" target=\"_blank\" rel=\"noopener\">checklists<\/a>, add tasks, style icons, and configure the triggers for when your checklist should appear. You\u2019ll also be able to choose from five widget icons (or upload your own) and recolor the widget to match your UI.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-138746\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/new-userpilot-dashboard-build-check-list.png\" alt=\"\" width=\"1024\" height=\"576\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/new-userpilot-dashboard-build-check-list.png 1920w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/new-userpilot-dashboard-build-check-list-450x253.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/new-userpilot-dashboard-build-check-list-1024x576.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/new-userpilot-dashboard-build-check-list-768x432.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/new-userpilot-dashboard-build-check-list-1536x864.png 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<ul>\n<li><strong>Smart tasks<\/strong>: Checklist tasks can be set to trigger specific actions upon being completed, such as redirecting a user to a different page, launching an in-app flow, or running a custom JavaScript function. You can also set the conditions for when a task and action will be marked as complete.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-125957 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-tasks.png\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-tasks.png 1920w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-tasks-450x253.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-tasks-1024x576.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-tasks-768x432.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-tasks-1536x864.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<ul>\n<li><strong>Checklist analytics<\/strong>: The <a href=\"https:\/\/docs.userpilot.com\/article\/228-checklist-analytics\" target=\"_blank\" rel=\"noopener\">Checklists dashboard<\/a> shows you all relevant metrics. These include the number of live checklists you have, how many views they\u2019ve gotten, and how many have been completed. You can also sort these analytics by segment or time period to identify trends.<\/li>\n<\/ul>\n<figure id=\"attachment_140347\" aria-describedby=\"caption-attachment-140347\" style=\"width: 2880px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-140347\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-analytics-data.png\" alt=\"Userpilot checklist analytics data dashboard\" width=\"2880\" height=\"1624\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-analytics-data.png 2880w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-analytics-data-450x254.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-analytics-data-1024x577.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-analytics-data-768x433.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-analytics-data-1536x866.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-checklist-analytics-data-2048x1155.png 2048w\" sizes=\"(max-width: 2880px) 100vw, 2880px\" \/><figcaption id=\"caption-attachment-140347\" class=\"wp-caption-text\">Userpilot checklist data analytics dashboard.<\/figcaption><\/figure>\n<h3>Userpilot&#8217;s self service support<\/h3>\n<p><a href=\"https:\/\/userpilot.com\/blog\/self-service-support-saas\/\" target=\"_blank\" rel=\"noopener\">Self-service support<\/a> helps users solve problems themselves instead of having to reach out to a representative. Userpilot\u2019s no-code resource center makes onboarding guides and product documentation easily accessible to users from within your product.<\/p>\n<p id=\"bf606fe8-9dca-4bd2-9a0c-a828439eddf2\" class=\"\">Here\u2019s how you can use Userpilot to create a <a href=\"https:\/\/userpilot.com\/blog\/self-service-customer-experience\/\" target=\"_blank\" rel=\"noopener\">self-service customer experience<\/a>:<\/p>\n<ul>\n<li><strong>No-code builder<\/strong>: Userpilot\u2019s <a href=\"https:\/\/userpilot.com\/blog\/resource-center-editor-userpilot\/\" target=\"_blank\" rel=\"noopener\">no-code resource center<\/a> lets you add modules without writing a single line of code. Module options include links, videos, flows, custom JavaScript functions, and checklists. You can also group modules into sections to help users navigate the resource center.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-126407 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-modules.png\" alt=\"\" width=\"969\" height=\"627\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-modules.png 969w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-modules-450x291.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-modules-768x497.png 768w\" sizes=\"(max-width: 969px) 100vw, 969px\" \/><\/p>\n<ul>\n<li><strong>Module segmentation<\/strong>: Userpilot\u2019s segmentation settings let you hide or show specific modules within your resource center based on audience settings. This makes it possible to create modules for different <a href=\"https:\/\/userpilot.com\/blog\/saas-user-segments\/\" target=\"_blank\" rel=\"noopener\">user segments<\/a> and hide resources that aren\u2019t relevant to other users.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-126242 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-module-segmentation.png\" alt=\"\" width=\"715\" height=\"658\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-module-segmentation.png 715w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-module-segmentation-450x414.png 450w\" sizes=\"(max-width: 715px) 100vw, 715px\" \/><\/p>\n<ul>\n<li><strong>Analytics dashboard<\/strong>: The dedicated <a href=\"https:\/\/userpilot.com\/blog\/analytics-dashboard\/\" target=\"_blank\" rel=\"noopener\">analytics dashboard<\/a> helps you see how many unique visitors your resource center gets, how many modules have been clicked, and the overall click rate across your user base. This will make it easier to gauge resource center performance.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-126392 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-dashboard-2.png\" alt=\"\" width=\"1162\" height=\"654\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-dashboard-2.png 1162w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-dashboard-2-450x253.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-dashboard-2-1024x576.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-resource-center-dashboard-2-768x432.png 768w\" sizes=\"(max-width: 1162px) 100vw, 1162px\" \/><\/p>\n<h3>Userpilot&#8217;s user journey mapping<\/h3>\n<p><a href=\"https:\/\/userpilot.com\/blog\/user-journey-map\/\" target=\"_blank\" rel=\"noopener\">User journey mapping<\/a> helps you visualize all the interactions between users and your product as they try to achieve a particular goal. Userpilot\u2019s detailed user analytics and funnel\/trend reports help you track customers as they progress through different stages of their journey.<\/p>\n<p id=\"3daa38ce-ef3e-482d-bc6d-6aee7bc4f0b9\" class=\"\">Here are the Userpilot features you can use for <a href=\"https:\/\/userpilot.com\/blog\/user-experience-journey-mapping\/\" target=\"_blank\" rel=\"noopener\">user journey mapping<\/a>:<\/p>\n<ul>\n<li><strong>User analytics<\/strong>: The Users dashboard provides detailed analytics of your entire customer base. You\u2019ll be able to sort by segment, company, or time period and add multiple filters to help you narrow results. You can also perform bulk actions and export user data in a CSV format.<\/li>\n<\/ul>\n<figure id=\"attachment_140364\" aria-describedby=\"caption-attachment-140364\" style=\"width: 2880px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-140364\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/User-analytics-isights-by-segment.png\" alt=\"User analytics isights by segment\" width=\"2880\" height=\"1628\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/User-analytics-isights-by-segment.png 2880w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/User-analytics-isights-by-segment-450x254.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/User-analytics-isights-by-segment-1024x579.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/User-analytics-isights-by-segment-768x434.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/User-analytics-isights-by-segment-1536x868.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/User-analytics-isights-by-segment-2048x1158.png 2048w\" sizes=\"(max-width: 2880px) 100vw, 2880px\" \/><figcaption id=\"caption-attachment-140364\" class=\"wp-caption-text\">User analytics insights by segment.<\/figcaption><\/figure>\n<ul>\n<li><strong>Funnel reports<\/strong>: These reports help you visualize the <a href=\"https:\/\/userpilot.com\/blog\/b2b-saas-customer-journey-map\/\" target=\"_blank\" rel=\"noopener\">user journey map<\/a> by showing which stage, page, or action most users get stuck on. You\u2019ll also be able to view breakdowns so you can see how the user journey changes depending on which OS, browser, or device type a user is on.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-126002 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2.png\" alt=\"\" width=\"2832\" height=\"1384\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2.png 2832w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2-450x220.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2-1024x500.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2-768x375.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2-1536x751.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-conversion-funnel-breakdown-2-2048x1001.png 2048w\" sizes=\"(max-width: 2832px) 100vw, 2832px\" \/><\/p>\n<ul>\n<li><strong>Trend reports<\/strong>: Userpilot\u2019s trend reports offer <a href=\"https:\/\/userpilot.com\/blog\/user-behavioral-analysis\/\" target=\"_blank\" rel=\"noopener\">behavioral insights<\/a> such as how often users perform a specific action, the number of unique users who take that action, and where in the user journey these actions occur. You can also create custom metrics and build your own charts.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-126512 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-trends-2.gif\" alt=\"\" width=\"1430\" height=\"935\" \/><\/p>\n<h2>What are the pros and cons of Userpilot?<\/h2>\n<h3>Userpilot&#8217;s pros<\/h3>\n<p>As a full-suite digital adoption platform, Userpilot has all the features you need to onboard users, track analytics, and gather feedback from customers without writing a single line of code. Here are a few pros of using Userpilot as your product growth solution:<\/p>\n<ul>\n<li><strong>No-code builder<\/strong>: Userpilot\u2019s Chrome extension lets you build flows, add UI elements, and tag features without writing a single line of code.<\/li>\n<li><strong>UI patterns<\/strong>: There are plenty of <a href=\"https:\/\/userpilot.com\/blog\/onboarding-ux-patterns\/\" target=\"_blank\" rel=\"noopener\">UI patterns<\/a> to choose from when using Userpilot such as hotspots, tooltips, banners, slideouts, modals, and more!<\/li>\n<li><strong>Startup-friendly<\/strong>: Userpilot\u2019s <a href=\"https:\/\/userpilot.com\/pricing\/\" target=\"_blank\" rel=\"noopener\">entry-level plan<\/a> gives you access to all available UI patterns so you can hit the ground running.<\/li>\n<li><strong>Walkthroughs and flows<\/strong>: Build engaging interactive walkthroughs and personalized onboarding flows that target specific segments of your user base.<\/li>\n<li><strong>Self-service support<\/strong>: Build an <a href=\"https:\/\/userpilot.com\/blog\/resource-center-editor-userpilot\/\" target=\"_blank\" rel=\"noopener\">in-app resource center<\/a> to help users solve problems, customize its appearance to align it with your brand, and insert various types of content (videos, flows, or chatbots) to keep your customers satisfied.<\/li>\n<li><strong>A\/B testing<\/strong>: Userpilot\u2019s built-in <a href=\"https:\/\/userpilot.com\/blog\/ab-testing-metrics\/\" target=\"_blank\" rel=\"noopener\">A\/B testing<\/a> capabilities will help you split-test flows, iterate on the best-performing variants, and continually optimize based on user behavior.<\/li>\n<li><strong>Feedback collection<\/strong>: Userpilot has built-in <a href=\"https:\/\/userpilot.com\/blog\/nps-survey-software\/\" target=\"_blank\" rel=\"noopener\">NPS surveys<\/a> with its own unified analytics dashboard and response tagging to help you retarget users. There are other survey types to choose from and you can even create your own custom survey.<\/li>\n<li><strong>Survey templates<\/strong>: There are 14 survey templates to choose from so you can gather feedback on specific features or run <a href=\"https:\/\/userpilot.com\/blog\/customer-satisfaction-benchmarking\/\" target=\"_blank\" rel=\"noopener\">customer satisfaction benchmarking<\/a> surveys like CSAT and CES.<\/li>\n<li><strong>Advanced analytics<\/strong>: Userpilot lets you <a href=\"https:\/\/userpilot.com\/blog\/product-usage-analytics-saas\/\" target=\"_blank\" rel=\"noopener\">analyze product usage data<\/a>, monitor engagement on all in-app flows, and use the data to create user segments that are based on behaviors instead of demographics.<\/li>\n<li><strong>Event tracking<\/strong>: Userpilot\u2019s no-code <a href=\"https:\/\/userpilot.com\/blog\/event-analytics\/\" target=\"_blank\" rel=\"noopener\">event tracking<\/a> lets you tag UI interactions (hovers, clicks, or form fills) and group them into a custom event that reflects feature usage.<\/li>\n<li><strong>Mobile<\/strong>: <a href=\"https:\/\/userpilot.com\/product\/mobile\/\">Userpilot\u2019s mobile SDK<\/a> includes a full suite of engagement tools, carousels, slideouts, push notifications, and <a href=\"https:\/\/userpilot.com\/blog\/in-app-surveys\/\"><span class=\"s1\">in-app surveys<\/span><\/a> (NPS, CSAT, CES) that enable personalized user interactions.<\/li>\n<li><strong>Third-party integrations<\/strong>: Userpilot has built-in integrations with tools like Amplitude, Mixpanel, Kissmetrics, Segment, Heap, HubSpot, Intercom, Google Analytics, and Google Tag Manager so you can share data between all the solutions in your <a href=\"https:\/\/userpilot.com\/blog\/userpilot-integrations\/\" target=\"_blank\" rel=\"noopener\">tech stack<\/a>.<\/li>\n<\/ul>\n<h3>Userpilot&#8217;s cons<\/h3>\n<p>Of course, no tool is perfect and there are a few cons to consider before choosing Userpilot as your user onboarding or product growth solution:<\/p>\n<ul>\n<li><strong>Employee onboarding<\/strong>: Currently, Userpilot only supports in-app <a href=\"https:\/\/userpilot.com\/blog\/customer-onboarding\/\" target=\"_blank\" rel=\"noopener\">customer onboarding<\/a>.<\/li>\n<li><strong>Freemium plan<\/strong>: There\u2019s no freemium Userpilot plan so those bootstrapping their startup and need sub-$100 solutions should consider more affordable onboarding platforms like UserGuiding or Product Fruits.<\/li>\n<\/ul>\n<h2>What do users say about Userpilot?<\/h2>\n<p>Most users laud Userpilot for its versatile feature set, ease of use, and responsive support team:<\/p>\n<blockquote><p>I recently had the pleasure of using Userpilot, and I must say it exceeded all my expectations. As a product manager, I&#8217;m always on the lookout for tools that can enhance user onboarding and improve overall user experience. Userpilot not only delivered on these fronts but also went above and beyond with its impressive new features, unparalleled ease of use, and truly exceptional customer support.<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<blockquote><p>What truly sets Userpilot apart is its outstanding customer support. Throughout my journey with Userpilot, the support team has been responsive, knowledgeable, and genuinely dedicated to helping me succeed. Whenever I had a question or encountered an issue, their support team was always there to assist promptly, going above and beyond to ensure my concerns were addressed effectively.<\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-134530 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-good-review-2.png\" alt=\"\" width=\"2000\" height=\"1346\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-good-review-2.png 2000w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-good-review-2-450x303.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-good-review-2-1024x689.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-good-review-2-768x517.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-good-review-2-1536x1034.png 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/p>\n<p>Source: <a href=\"https:\/\/www.g2.com\/products\/userpilot\/reviews\/userpilot-review-8167314\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">G2<\/a>.<\/p>\n<p>Of course, other users are also kind enough to share constructive criticism regarding specific features like event tracking filters:<\/p>\n<blockquote><p>\u201cThe filtration while analyzing specific events is a little confusing. Understanding of custom properties and data management configuration could have been more organised.\u201d<\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-134500 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-bad-review-1.png\" alt=\"\" width=\"2000\" height=\"1270\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-bad-review-1.png 2000w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-bad-review-1-450x286.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-bad-review-1-1024x650.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-bad-review-1-768x488.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/09\/Userpilot-bad-review-1-1536x975.png 1536w\" sizes=\"(max-width: 2000px) 100vw, 2000px\" \/><\/p>\n<p>Source: <a href=\"https:\/\/www.g2.com\/products\/userpilot\/reviews\/userpilot-review-7871276\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">G2<\/a>.<\/p>\n<h2>Userpilot&#8217;s pricing<\/h2>\n<p><a href=\"https:\/\/userpilot.com\/pricing\/\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot offers flexible pricing<\/a> based on your monthly active users (MAUs). Plans start at $299 per month for smaller teams and scale as your user base grows.<\/p>\n<p>Below are the pricing tiers you can choose from:<\/p>\n<ul>\n<li data-start=\"94\" data-end=\"343\">The <strong data-start=\"98\" data-end=\"109\">Starter<\/strong> plan begins at <strong>$299\/month (billed annually)<\/strong> for up to 2,000 monthly active users. It includes in-app user engagement, usage trend analysis, NPS surveys, and essential product analytics\u2014ideal for mid-market SaaS teams getting started.<\/li>\n<li data-start=\"345\" data-end=\"590\">The <strong data-start=\"349\" data-end=\"359\">Growth <\/strong>plan offers custom pricing\u00a0and adds advanced analytics, retroactive event auto-capture, in-app surveys, session replay, and more. It\u2019s the most popular choice for growing teams that need deeper insights and scale.<\/li>\n<li data-start=\"592\" data-end=\"782\">The <strong data-start=\"596\" data-end=\"610\">Enterprise<\/strong> plan offers custom pricing and includes everything in Growth, plus bulk data handling, custom roles and permissions, SOC 2 Type 2 compliance, and enterprise-level support.<\/li>\n<\/ul>\n<figure id=\"attachment_397164\" aria-describedby=\"caption-attachment-397164\" style=\"width: 2344px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png\"><img decoding=\"async\" class=\"wp-image-397164 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png\" alt=\"Userpilot pricing\" width=\"2344\" height=\"2246\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png 2344w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6-450x431.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6-1024x981.png 1024w\" sizes=\"(max-width: 2344px) 100vw, 2344px\" \/><\/a><figcaption id=\"caption-attachment-397164\" class=\"wp-caption-text\">Not sure which plan is right for you? <a href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_blank\" rel=\"noopener\">Book a demo<\/a> to talk with the team and find the best fit for your needs.<\/figcaption><\/figure>\n<h2>Conclusion<\/h2>\n<p>There you have it.<\/p>\n<p>It should be easier now to make an informed decision whether Chameleon is your go-to option for onboarding automation. Ultimately, the best choice will depend on your product and current needs.<\/p>\n<p>If you&#8217;re looking for a better alternative to Chameleon for onboarding automation, <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener\">book a Userpilot demo<\/a> today to experience firsthand how it can enhance your user experience and drive product growth!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Discover how Chameleon excels in onboarding automation in our comprehensive analysis of its features, pros and cons, and customer ratings!<\/p>\n","protected":false},"author":55,"featured_media":141412,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1075],"tags":[5545,975,50,5493],"class_list":["post-130561","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tools","tag-chameleon-for-onboarding-automation","tag-onboarding-automation","tag-user-onboarding","tag-userpilot-for-onboarding-automation"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Chameleon for onboarding automation: Features, Pricing, and Review<\/title>\n<meta name=\"description\" content=\"Discover how Chameleon excels in onboarding automation in our comprehensive analysis of its features, pros and cons, and customer 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