{"id":15533,"date":"2025-06-20T13:21:31","date_gmt":"2025-06-20T13:21:31","guid":{"rendered":"https:\/\/userpilot.com\/blog\/userpilot-features\/"},"modified":"2026-03-24T17:06:40","modified_gmt":"2026-03-24T17:06:40","slug":"userpilot-features","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/userpilot-features\/","title":{"rendered":"Userpilot Features: The Ultimate Guide for Driving Product Growth"},"content":{"rendered":"

Looking to drive adoption with contextual user onboarding<\/a><\/strong>? As any savvy product manager knows, selecting the right tool is crucial to the success of your SaaS, so it\u2019s worth taking the time to choose carefully.<\/p>

If you\u2019re considering whether Userpilot<\/a> can help you, keep reading.<\/p>

We\u2019ll explore all the core Userpilot features and capabilities, but most importantly, how you can make the most out of them.<\/p>

What is Userpilot?<\/strong><\/h2>

Userpilot is a product growth platform designed to help you drive user activation<\/a><\/strong>, feature adoption<\/a>, and expansion revenue. Product teams can use it to collect user feedback, streamline onboarding, and gather actionable insights<\/a><\/strong> from analytics.<\/p>

With Userpilot, you\u2019ll be able to track both product usage<\/a><\/strong> and user behavior to get a holistic view of how customers use your product.<\/p>

Userpilot pros<\/strong><\/h2>

As a full-suite digital adoption<\/a> platform, Userpilot has all the features you need to onboard users, track analytics, and gather feedback from customers without coding. Here are a few pros of using Userpilot as your product growth solution:<\/p>

\u2705 Userpilot’s flow builder: <\/strong>You build onboarding flows directly on top of your product using a Chrome extension. It\u2019s a true WYSIWYG editor where you can add UI elements and preview changes in real-time. You don\u2019t need to touch a line of code or wait for developer handoffs.<\/p>

\u2705 Supports web, mobile, and email: <\/strong>Most onboarding tools focus on web apps. Userpilot covers native mobile apps and email, too. That means you can guide users from sign-up to activation across all the channels they use.<\/p>

\u2705 Control over when, where, and how things show up: <\/strong>With Userpilot, you\u2019re not just dropping tooltips onto your UI. You can configure advanced trigger conditions (like specific user behaviors), segment by audience, localize experiences in multiple languages, test variations with built-in A\/B testing, and safely launch through a staging environment first.<\/p>

\u2705 Transparent pricing that scales: <\/strong>Even the Starter plan includes all UI patterns like modals, tooltips, slideouts, banners, hotspots, and more. You don\u2019t get nickel-and-dimed for access to core features, which is rare in this space.<\/p>

\u2705 In-app resource center: <\/strong>You can build a branded self-service support hub inside your product. It\u2019s fully customizable and works with whatever content you already have, i.e., onboarding flows, help docs, videos, chat widgets, or external links.<\/p>

\u2705 Surveys for qualitative insights: <\/strong>You get access to NPS, CSAT, CES, and fully custom surveys. There are ready-made templates, response tagging, and targeting options based on user behavior.<\/p>

\u2705 Event tracking without code: <\/strong>Autocapture records key user interactions like clicks and hovers automatically. The visual event labeler lets you tag and group those interactions into meaningful events tied to feature usage. And if you want to track custom events, you can do that too.<\/p>

\u2705 Robust analytics and session replays: <\/strong>You get dashboards and trend reports<\/a> that help you break down what users are doing on, which flows are working, and where drop-offs happen<\/a>. Combine that with session recordings to<\/a> see exactly how users navigate your product.<\/p>

\u2705 Third-party integrations<\/strong>: Userpilot has built-in integrations with tools like Amplitude<\/a>, Mixpanel<\/a>, Kissmetrics, Segment, Heap<\/a>, HubSpot, Intercom, Google Analytics, and Google Tag Manager so you can share data between all the solutions in your tech stack<\/a>.<\/p>

Userpilot cons<\/strong><\/h2>

Of course, no tool is perfect, and there are a few cons to consider before choosing Userpilot as your user onboarding<\/a> or product growth solution:<\/p>

\ud83d\udfe1 Employee onboarding<\/strong>: Currently, Userpilot only supports in-app customer onboarding<\/a>.<\/p>

\ud83d\udfe1 Freemium plan<\/strong>: There\u2019s no freemium Userpilot plan, so those bootstrapping their startup and need sub-$100 solutions should consider more affordable onboarding platforms like UserGuiding or Product Fruits.<\/p>

Userpilot features: Onboarding <\/strong>for web applications<\/strong><\/h2>

Onboarding is one of Userpilot\u2019s core use cases, along with product growth analytics<\/a> and user feedback, so it has plenty of features that you can utilize. Let\u2019s explore them all.<\/p>

Flows<\/strong><\/h3>

As a no-code platform, creating flows with Userpilot is simple. After installing the Chrome extension, you can select your favorite UI patterns<\/a><\/strong> and then edit the content\/settings to suit your use case.<\/p>

There are a myriad of UI patterns and templates you can use to drive user engagement, like tooltips, modals, slideouts, and driven actions.<\/p>

\"userpilot<\/picture><\/figure>

Userpilot lets you create welcome screens<\/a><\/strong> that survey users on what their primary use cases, roles, needs, etc., are. You can create different walkthroughs depending on their responses to ensure that there\u2019s a personalized experience<\/a><\/strong> for all.<\/p>

\"userpilot<\/picture><\/figure>

Example of a welcome survey built with Userpilot, not an actual welcome survey from Miro.[Image]<\/p>

The audience settings on Userpilot flows help you trigger or hide walkthroughs from specific users and segments. This makes it possible to create interactive walkthroughs that target a particular segment or trigger a flow to re-engage users when certain conditions are met.<\/p>

\"audience<\/picture><\/figure>

String a few of these together, and pretty quickly you\u2019ll have a comprehensive interactive product tour, with different components triggering as a user takes key actions.<\/p>

Tooltips<\/strong><\/h3>

Tooltips<\/a><\/strong> are the most straightforward way to offer contextual information to users without interrupting their workflows. Userpilot lets you create tooltips as part of your in-app flows, attach standalone tooltips to individual features, and leverage the power of AI to streamline the process.<\/p>

Here are the ways you can use Userpilot to create tooltips<\/a><\/strong>:<\/p>