{"id":16050,"date":"2022-11-16T10:36:10","date_gmt":"2022-11-16T10:36:10","guid":{"rendered":"https:\/\/userpilot.com\/blog\/?p=16050"},"modified":"2026-03-02T17:07:12","modified_gmt":"2026-03-02T17:07:12","slug":"userguiding-vs-spekit","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/userguiding-vs-spekit\/","title":{"rendered":"UserGuiding vs Spekit: Which Is Best For Your SaaS?"},"content":{"rendered":"<p>Thinking about whether to go for UserGuiding vs Spekit as your user onboarding <a href=\"https:\/\/userpilot.com\/solutions\/user-onboarding-software\">software<\/a>?<\/p>\n<p>Which is the better tool for user onboarding, as well as other use cases? Which one offers the best value for money, and will be most appropriate for a company of your size, with your resources?<\/p>\n<p>Let&#8217;s find out! In the post below, we&#8217;ve covered all the common use cases and done an in-depth analysis of the key features of UserGuiding and Spekit &#8211; as well as compared it to an alternative solution that may be better in some situations.<\/p>\n<h2>TL;DR:<\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">UserGuiding and Spekit are user onboarding, user feedback, and user analytics tools and each has its pros and cons.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Spekit helps you create <\/span><a href=\"https:\/\/userpilot.com\/blog\/interactive-walkthroughs-saas\/\"><span style=\"font-weight: 400;\">step-by-step walkthroughs<\/span><\/a><span style=\"font-weight: 400;\"> and guide customers, as well as educate employees on third-party apps.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With Userpilot, you can build a huge variety of user onboarding experiences and in-app guidance flows without writing any code.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With UserGuiding, you can examine account use and content performance in one place. With the help of this technique, you may improve your approach and acquire a better understanding of the success and engagement of your in-app experiences.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With Spekit user analytics, you can record internal user activity and see how much time users spend in the app.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Userpilot allows you to collect <\/span><a href=\"https:\/\/userpilot.com\/blog\/customer-feedback-collection\/\/\"><span style=\"font-weight: 400;\">customer feedback<\/span><\/a><span style=\"font-weight: 400;\">, track in-app behavior and user interactions with your in-app experiences, as well as act on these insights.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The Basic plan for UserGuiding provides you with <\/span><a href=\"https:\/\/userpilot.com\/blog\/nps-saas-complete-guide\/\"><span style=\"font-weight: 400;\">NPS<\/span><\/a><span style=\"font-weight: 400;\"> surveys and micro surveys. The drawback is that you can\u2019t tag NPS replies to see trends between scores. Additionally, you are unable to develop lengthy forms due to the lack of support for such forms.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With Spekit\u2019s Knowledge checks, you can build short surveys to quiz your customers and employees.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">With <\/span><a href=\"https:\/\/userpilot.com\/userpilot-demo.\"><span style=\"font-weight: 400;\">Userpilot<\/span><\/a><span style=\"font-weight: 400;\"> you can create custom user segments based on survey responses or NPS scores and trigger specific in-app<\/span><a href=\"https:\/\/userpilot.com\/blog\/progressive-onboarding\/\"> <span style=\"font-weight: 400;\">flows<\/span><\/a><span style=\"font-weight: 400;\"> for them.<\/span><\/li>\n<\/ul>\n<h2>UserGuiding vs Spekit &#8211; similarities and differences<\/h2>\n<p>UserGuiding and Spekit are both applications for employee onboarding, user analytics, and user feedback with several areas of overlap. Both UserGuiding and Spekit are popular SaaS tools used mostly for employee onboarding in SaaS companies. Both products have several similar features.<\/p>\n<p>However, there are several details about the way these particular features are &#8220;executed&#8221; in both products that may make a substantial difference for the buyer.<\/p>\n<p>They also have very different pricing plans. Let&#8217;s look at the details.<\/p>\n<h2>UserGuiding vs Spekit for user onboarding &#8211; similarities and differences<\/h2>\n<p>In this section of the article, we&#8217;re really going to dig into the nitty-gritty of each area of product functionality. That way, we&#8217;ll be able to figure out which tool &#8211; UserGuiding or Spekit &#8211; is the best option depending on your use case.<\/p>\n<h3>UserGuiding for user onboarding<\/h3>\n<p>As a <a href=\"https:\/\/userpilot.com\/blog\/no-code-onboarding\/\">no-code onboarding tool<\/a>, UserGuiding has numerous features that will help you create onboarding flows for your new customers and guide them throughout their journey.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/userguiding-user-onboarding.png\" alt=\"\" width=\"1024\" height=\"342\" \/><\/p>\n<p>Here&#8217;s what you&#8217;ll get when you start using UserGuiding:<\/p>\n<ul>\n<li>Create <a href=\"&quot;https:\/\/userpilot.com\/blog\/interactive-walkthroughs-saas\/\">interactive product walkthroughs<\/a> without disturbing your developers as it\u2019s completely code-free.<\/li>\n<li>Build onboarding checklists and drive customers to the activation point by eliminating the guesswork on what the next step should be.<\/li>\n<li>Use a variety of UI patterns, like <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\">checklists<\/a> tooltips, <a href=\"https:\/\/userpilot.com\/blog\/ui-modal-examples\/ \">modals<\/a>, and slideouts to prompt the right in-app experience, to the right persona, at the right time in their user journey.<\/li>\n<li>Add emojis, gifs, images, or videos to customize your onboarding flows and have them match your brand.<\/li>\n<\/ul>\n<p>Though UserGuiding is a great tool for startups that don\u2019t have much money to invest in an onboarding tool, it has very strict limitations for the Basic plan.<br \/>\nYou can only create a maximum of 20 guides, 2 onboarding checklists, and 1 resource center. If you want to create unlimited guides with unlimited UI patterns, you should go for the Professional plan that costs $299.<\/p>\n<h3>Spekit for user onboarding<\/h3>\n<p>Spekit is not a truly user onboarding tool. It&#8217;s built to streamline employee onboarding by guiding new employees through 3rd party tools and processes using no-code, step-by-step walkthroughs.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/11\/spekit-employee-onboarding-dashboard-1.png\" alt=\"\" width=\"1024\" height=\"342\" \/><\/p>\n<p>Here&#8217;s how Spekit helps with employee onboarding:<\/p>\n<ul>\n<li>Spekit\u2019s step-by-step walkthroughs help you build flows for guidance. You can create individual onboarding journeys for different teams. However, the variety of UI patterns is limited to tooltips and modals.<\/li>\n<li>Spekit allows you to record your flows and edit them, or save them as a draft. You can confirm the positioning of steps looks good, make necessary edits to the texts, and delete steps that are not necessary.<\/li>\n<li>With spotlights, you can push changes, new resources, or updates to your team the moment they need it &#8211; directly within their workflows.<\/li>\n<li>You can use a single flow to guide employees across multiple tools.<\/li>\n<\/ul>\n<p>All in all, Spekit has good functionality for employee onboarding but is lacking in collecting <a>user sentiment<\/a> throughout the onboarding process, as it doesn\u2019t support surveys.<\/p>\n<h3>Better alternative for user onboarding &#8211; Userpilot<\/h3>\n<p>Userpilot was built specifically for SaaS product teams that want to improve their user onboarding experience and boost user activation.<\/p>\n<p>You can build a huge variety of user onboarding experiences and in-app guidance <a href=\"https:\/\/userpilot.com\/blog\/progressive-onboarding\/\">flows<\/a> without needing to code.<\/p>\n<p>Get the best value for money and drive growth at every stage of the user journey.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/userpilot-user-onboarding-ui-patterns-dashboard.png\" alt=\"\" width=\"1024\" height=\"342\" \/><\/p>\n<p>Here&#8217;s what you&#8217;ll get when you start using Userpilot:<\/p>\n<ul>\n<li>Forget about coding <a href=\"https:\/\/userpilot.com\/blog\/in-app-messaging-best-practices-saas\/\">in-app experiences<\/a>: Userpilot is a no-code solution and only requires your dev to install a line of javascript inside your app and for you to download a chrome extension that opens up the visual builder.<\/li>\n<li>Build in-app flows using the largest range of UI patterns (modals, slideouts, tooltips, hotspots, banners) and in-app onboarding experiences (checklists, <a href=\"https:\/\/userpilot.com\/blog\/microsurvey-templates-saas\/\">microsurveys<\/a>, <a href=\"https:\/\/userpilot.com\/blog\/nps-program\/\">NPS surveys<\/a>, in-app <a href=\"https:\/\/userpilot.com\/blog\/self-service-portals\/\">resource center<\/a>).<\/li>\n<li>Get access to a built-in NPS tool for collecting and analyzing user sentiment so you can improve your onboarding process based on real data.<\/li>\n<li>Create and track combinations of in-app events like clicks, hovers and form fills, and then analyze all these interactions under your own custom events, which can be built without code or API calls.<\/li>\n<li>Use advanced <a href=\"https:\/\/userpilot.com\/blog\/product-analytics-tools-guide\/\">product analytics<\/a> and in-app flows analytics to identify where users need help and create granular user segments to trigger in-app experiences contextually (<a href=\"https:\/\/userpilot.com\/blog\/product-user-segmentation\/\">segment<\/a> based on user identification data, in-app engagement, custom events, clicks, hovers, form fills, user feedback responses, NPS scores and more).<\/li>\n<li>Enhance the onboarding experience with in-app help by launching a Resource Center directly inside your app. Add in-app guides, and video tutorials, and give users access to search the knowledge base or reach out to support. <a href=\"https:\/\/userpilot.com\/blog\/self-service-support-saas\/\">Self-service<\/a> has never been easier.<\/li>\n<\/ul>\n<p>The best user onboarding is contextual and it happens right where the users need it, inside your app. There isn&#8217;t a better user onboarding tool out there that offers more value for the money than Userpilot.<\/p>\n<p><a href=\"https:\/\/userpilot.com\/userpilot-demo\">Schedule a demo<\/a> with our team and get ready to build the best onboarding experiences your users have seen.<\/p>\n<h2>UserGuiding vs Spekit for user analytics &#8211; similarities and differences<\/h2>\n<p>Let&#8217;s explore each area of product functionality for user analytics and figure out which tool &#8211; UserGuiding or Spekit &#8211; is the best option depending on your use case.<\/p>\n<h3>UserGuiding for user analytics<\/h3>\n<p>UserGuiding Content Analytics Dashboard gives you a consolidated view of account usage and content performance.<\/p>\n<p>Using this method, you can gain a better understanding of the engagement and success of your in-app experiences and refine your strategy.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/userguiding-user-analytics-dashboard.png\" alt=\"\" width=\"1024\" height=\"342\" \/><\/p>\n<p>This is how UserGuiding\u2019s analytics dashboard can benefit you:<\/p>\n<ul>\n<li>Analyze the performance of your onboarding material in detail. This will allow you to figure out what&#8217;s working and what&#8217;s not.<\/li>\n<li>Track how users interact with your app in a given time period and identify product trends.<\/li>\n<li>Monitor real-time user engagement.<\/li>\n<\/ul>\n<h3>Spekit for user analytics<\/h3>\n<p>Spekit is a product adoption tool with the main focus on employee onboarding. When it comes to <a href=\"https:\/\/userpilot.com\/blog\/user-analytics-improve-saas-metrics\/\">user analytics<\/a>, it provides limited information regarding users and <a href=\"https:\/\/userpilot.com\/blog\/progressive-onboarding\/\">flows<\/a>.<\/p>\n<p>For instance, you can see the status of your <a href=\"https:\/\/userpilot.com\/blog\/progressive-onboarding\/\">flows<\/a> (completed, incomplete, not started) but you can\u2019t detect <a href=\"https:\/\/userpilot.com\/blog\/product-analytics-tools\/\">friction points<\/a> in case of incomplete tasks, therefore you can\u2019t improve user experience.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/spekit-user-analytics-dashboard.png\" alt=\"\" width=\"1024\" height=\"342\" \/><\/p>\n<p>Let\u2019s learn what insights Spekit\u2019s user analytics provide:<\/p>\n<ul>\n<li>Spekit analytics only record internal user activity. So you won\u2019t be able to see how your external users perform in your application.<\/li>\n<li>You can see how much time your users spend on <a href=\"https:\/\/userpilot.com\/blog\/progressive-onboarding\/\">flows<\/a> and spotlights but that is pretty much it.<\/li>\n<li>You can collect user sentiment with emoji reactions but you won\u2019t be able to collect qualitative data.<\/li>\n<\/ul>\n<p>As you can see, Spekit provides simple analytics. But in order to gain more insights into analytics, you will need to use a separate <a href=\"https:\/\/userpilot.com\/blog\/user-analytics-tools\/\">user analytics tool<\/a> with it that will track user behavior and provide proper analytics.<\/p>\n<h3>Better alternative for user analytics: Userpilot<\/h3>\n<p>You can&#8217;t drive <a href=\"https:\/\/userpilot.com\/blog\/product-goals\/\">success<\/a>, no matter what your goals are, without proper <a href=\"https:\/\/userpilot.com\/blog\/user-analytics-for-saas\/\">user analytics. <\/a>When it comes to proper user <a href=\"https:\/\/userpilot.com\/blog\/interactive-onboarding\/\">onboarding<\/a> that drives long-term product adoption, Userpilot has the right analytics to help you succeed.<\/p>\n<p>Let me explain.<\/p>\n<p>I&#8217;m not talking about product <a href=\"https:\/\/userpilot.com\/blog\/usage-rate-segmentation\/\">usage<\/a> only. Analytics is about collecting <a href=\"https:\/\/userpilot.com\/blog\/customer-feedback-collection\/\/\">customer feedback<\/a>, and tracking in-app behavior but also tracking how users engage with your in-app experiences. Right?<\/p>\n<p>You need all of these for a proper picture of how healthy your product is. And then you need to be able to act on those insights.<\/p>\n<p>That&#8217;s where proper user segmentation capabilities come in. And Userpilot has you covered here.<\/p>\n<p>Userpilot has really improved in terms of its analytics functionality in recent years, and now offers the most robust functionality from all the product adoption platforms (including Pendo, which has always taken prime in user analytics.)<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/userpilot-analytics-dashboard.png\" alt=\"\" width=\"1024\" height=\"342\" \/><\/p>\n<p>In short, Userpilot analytics allows you to:<\/p>\n<ul>\n<li>Track all of your user interactions with your app &#8211; without coding- with the powerful feature tagging functionality, you can simply tag your users\u2019 actions (clicks, hovers, form fills) with a no-code, point-and-tag editor on top of your product.<\/li>\n<li>See all your user clicks, activity trends, etc. in an easy-to-use dashboard &#8211; Userpilot also allows you to drill down into feature usage, down to the individual user level, as well as company level.<\/li>\n<li>Analyze your user paths from up to 4 pages at a time, at a glance.<\/li>\n<li>Create \u2018user funnels\u2019 made up of feature tags and tracked events, and see where your users are dropping out of the funnel &#8211; and act on these drop-off points instantly with in-app experiences.<\/li>\n<li>Create and <a href=\"https:\/\/userpilot.com\/product\/product-growth-insights\">track<\/a> combinations of in-app events like clicks, hovers and form fills, and then analyze all these interactions under your own custom events, which you can build without code or API calls.<\/li>\n<li>Create custom events that consist of feature tags as well &#8211; or combinations of tracked events you&#8217;ve passed through the Userpilot track script with features you have tagged with the Chrome Extension.<\/li>\n<li>The powerful trends overview allows you to filter your events and feature tags&#8217; usage by segments, time period, and even company. This allows you to track and analyze event usage trends and even drill down to the individual users (or companies) who engaged with specific custom events and show them the right in-app experience.<\/li>\n<li>Apart from product usage data, Userpilot also has built-in analytics for in-app <a href=\"https:\/\/userpilot.com\/blog\/best-tools-for-customer-engagement\/\">engagement<\/a> with in-app <a href=\"https:\/\/userpilot.com\/blog\/progressive-onboarding\/\">flows<\/a> and experiences.<\/li>\n<li>Analyze how users engage with your <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\">checklists<\/a> or <a href=\"https:\/\/userpilot.com\/blog\/15-saas-best-help-center-designs\/\">resource center<\/a> modules, identify trends, and A\/B test different approaches to improve <a href=\"https:\/\/userpilot.com\/blog\/engagement-data\/\">engagement<\/a>.<\/li>\n<li>Last but not least, Userpilot allows you to use all that data to build highly granular user segments and reach users with the right engagement flows at the right time.<\/li>\n<li>You can even create user segments based on survey responses or <a href=\"https:\/\/userpilot.com\/blog\/nps-sentiment-analysis-tool\/\">NPS<\/a> scores.<\/li>\n<\/ul>\n<p>Now, with so much power on your hands &#8211; what are you going to do with all this data?<\/p>\n<h2>UserGuiding vs Spekit for user feedback &#8211; similarities and differences<\/h2>\n<p>Finally, most SaaS companies considering UserGuiding vs Spekit want to look at their functionality for user feedback. Let&#8217;s dive into it in more detail.<\/p>\n<h3>UserGuiding for user feedback<\/h3>\n<p>With UserGuiding, you can collect user sentiment data with <a href=\"https:\/\/userpilot.com\/blog\/nps-survey-best-practices-saas\/\">NPS surveys <\/a>and <a href=\"https:\/\/userpilot.com\/blog\/user-feedback-survey-saas\/\">microsurveys<\/a> even when using the Basic plan.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-13719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/userguiding-user-feedback-dashboard.png\" alt=\"\" width=\"1024\" height=\"342\" \/><\/p>\n<p>Here&#8217;s how you can collect user feedback with UserGuiding:<\/p>\n<ul>\n<li>Build NPS surveys without writing a single line of code.<\/li>\n<li>Adjust the thank you page and add a follow-up question to gather <a href=\"https:\/\/userpilot.com\/blog\/qualitative-feedback\/\">qualitative data<\/a> and understand the reasons behind the scores.<\/li>\n<li>Customize the button texts, colors, and designs to match your brand.<\/li>\n<li>Set up custom audiences, segments, timing, and targeting rules to trigger the surveys.<\/li>\n<\/ul>\n<p>The downside of using UserGuiding for collecting user feedback is that you can&#8217;t tag NPS responses so you can identify trends between scores. You also can\u2019t create long forms as they neither support it in their native interface nor have integrations with other 3-rd party tools to do the job.<\/p>\n<p>Considering that, Userpilot undoubtedly offers you more value for money. You can build <a href=\"https:\/\/userpilot.com\/blog\/microsurvey-templates-saas\/\">micro surveys,<\/a> embed Typeform long surveys, collect and <a href=\"https:\/\/userpilot.com\/blog\/how-to-analyze-nps-responses\/\">analyze NPS responses<\/a>, and segment users based on scores and responses so you can trigger more <a href=\"https:\/\/userpilot.com\/blog\/personalization-saas\/\/\">personalized experiences<\/a>.<\/p>\n<p>Get a <a href=\"https:\/\/userpilot.com\/userpilot-demo\">Userpilot demo<\/a> here!<\/p>\n<h3>Spekit for user feedback<\/h3>\n<p><img decoding=\"async\" class=\"\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/11\/spekit-user-feedback-dashboard.png\" alt=\"\" width=\"1142\" height=\"850\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Here&#8217;s what you can do using Spekit&#8217;s Knowledge checks:<\/p>\n<ul>\n<li>Build short surveys designed to quiz your employee&#8217;s knowledge about the platform they are using.<\/li>\n<li>Trigger those surveys in-app to specific user segments.<\/li>\n<li>Determine who passes based on your selected answers and required completion.<\/li>\n<\/ul>\n<p>Not exactly user feedback, but the surveys you can build with Spekit are interactive and accessible in-app, which increases engagement with them. If you want to collect true user feedback in various stages of the journey you should look at a different tool.<\/p>\n<h3>Better alternative for user feedback &#8211; Userpilot<\/h3>\n<p>There are two types of <a href=\"&quot;https:\/\/userpilot.com\/blog\/customer-feedback-collection\/\u2019\u2019\">feedback<\/a> you should be focusing on collecting to better understand the health of your product and users.<\/p>\n<p>First, you have <a href=\"&quot;https:\/\/userpilot.com\/product\/user-sentiment\u2019\u2019\">user sentiment<\/a> which looks at <a href=\"&quot;https:\/\/userpilot.com\/blog\/how-to-measure-customer-satisfaction\/\u2019\u2019\">user satisfaction<\/a> and effort scores or loyalty (using <a href=\"https:\/\/userpilot.com\/blog\/product-nps\/\">NPS<\/a> surveys). Then you may also want to collect feedback on the functionality of the product or specific features.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2022\/10\/userpilot-user-feedback.png\" alt=\"\" \/><\/p>\n<p>You can do all these with Userpilot. In short, you can:<\/p>\n<ul>\n<li>Collect and track (<a href=\"https:\/\/userpilot.com\/blog\/nps-sentiment-analysis-tool\/\">NPS<\/a>) in-app with a built-in NPS widget that allows you to fully customize the survey look and feel, and set the trigger frequency and specific targeting.<\/li>\n<li>Analyze NPS scores, tag responses, and use the data to create specific user segments.<\/li>\n<li>Build and trigger in-app micro surveys like the classic <a href=\"https:\/\/userpilot.com\/blog\/pmf-survey\/\/\">PMF survey<\/a>, or similar ones and mix multi-choice and open-ended types of questions to collect specific insights.<\/li>\n<li>Be in charge of who gets which survey type and when with advanced segmentation capabilities, and of course, you can use the answers to segment your audience.<\/li>\n<\/ul>\n<p>The advantage of using <a href=\"&quot;https:\/\/userpilot.com\/userpilot-demo\u2019\u2019\">Userpilot<\/a> for collecting feedback over other survey tools is that you can better control who sees the surveys but also you can instantly use the data collected to segment your user base and trigger the right experience for them.<\/p>\n<p>For instance, if your users give you a low NPS score because they think you\u2019re missing a critical feature (that you actually have already), you can push an interactive walkthrough guiding them to find and explore this feature.<\/p>\n<h2>Conclusion &#8211; which tool is better for your SaaS, UserGuiding or Spekit?<\/h2>\n<p>Hopefully, this post helped you decide whether Spekit or UserGuiding is more appropriate for your company. As you can see &#8211; both have many upsides and downsides.<\/p>\n<p>Undeniably, Userpilot provides a better value for money and is a better choice for a mid-market SaaS, especially when it comes to user onboarding and user feedback.<\/p>\n<p>If you&#8217;re interested in finding more <a href=\"https:\/\/userpilot.com\/userpilot-demo\">book a demo<\/a> with our team here!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thinking about whether to go for UserGuiding vs Spekit as your user onboarding software? Which is the better tool for user onboarding, as well as other use cases? Which one offers the best value for money, and will be most appropriate for a company of your size, with your resources? Let&#8217;s find out! In the [&hellip;]<\/p>\n","protected":false},"author":51,"featured_media":16692,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[1075],"tags":[1105,1077],"class_list":["post-16050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tools","tag-alternatives","tag-tools"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Userguiding vs Spekit: Which Is Best For Your SaaS?<\/title>\n<meta name=\"description\" content=\"Userguiding vs Spekit? Which is best for your SaaS? 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