{"id":16604,"date":"2022-12-07T02:36:31","date_gmt":"2022-12-07T02:36:31","guid":{"rendered":"https:\/\/userpilot.com\/blog\/beta-testing-in-marketing\/"},"modified":"2025-09-22T20:42:18","modified_gmt":"2025-09-22T20:42:18","slug":"beta-testing-in-marketing","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/beta-testing-in-marketing\/","title":{"rendered":"The Power of Beta Testing in Marketing: Why and How to Do It"},"content":{"rendered":"<p>The term &#8220;beta testing&#8221; is often associated with programmers who are testing out a new version of their software. That said, beta testing in marketing is just as important. In this article, we&#8217;re going to walk you through the different types of beta testing, why you need them, and how to run successful beta tests to drive <a href=\"https:\/\/userpilot.com\/role\/product-growth\" target=\"_blank\" rel=\"noopener noreferrer\">product growth<\/a>!<\/p>\n<h2 id=\"dg51p\">What is beta testing?<\/h2>\n<p><a href=\"https:\/\/userpilot.com\/blog\/ideal-beta-tester\/\" target=\"_blank\" rel=\"noopener noreferrer\">Beta testing<\/a>, also known as pre-release testing, is a common practice to get user feedback on software applications. These beta tests allow companies to get real-world insights from the target customers regarding the latest features, changes, and bugs.<\/p>\n<p>In marketing, beta testing is applied to test out marketing messages, campaigns, and other materials or ideas.<\/p>\n<h2 id=\"c0bnf\">Alpha testing vs. beta testing<\/h2>\n<p>The key difference between an alpha test and a beta test is the current stage of the <a href=\"https:\/\/userpilot.com\/blog\/product-lifecycle-marketing\/\" target=\"_blank\" rel=\"noopener noreferrer\">product lifecycle<\/a>. Alpha tests come before beta tests and are most commonly done internally (i.e., limited to employees rather than end-users).<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/product-lifecycle-for-beta-testing-in-marketing_8e4006bed41692ebdb3c170186092bc3_800.png 1x, https:\/\/images.storychief.com\/account_6827\/product-lifecycle-for-beta-testing-in-marketing_8e4006bed41692ebdb3c170186092bc3_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/product-lifecycle-for-beta-testing-in-marketing_8e4006bed41692ebdb3c170186092bc3_800.png 1x, https:\/\/images.storychief.com\/account_6827\/product-lifecycle-for-beta-testing-in-marketing_8e4006bed41692ebdb3c170186092bc3_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/product-lifecycle-for-beta-testing-in-marketing_8e4006bed41692ebdb3c170186092bc3_800.png\" alt=\"product-lifecycle-for-beta-testing-in-marketing\" \/><\/picture><\/figure>\n<p>Alpha versions of software tend to be less stable and contain more bugs since the build isn&#8217;t consumer-ready. Once your <a href=\"https:\/\/userpilot.com\/blog\/minimum-viable-product-vs-minimum-marketable-product\/\" target=\"_blank\" rel=\"noopener noreferrer\">minimum marketable product (MMP)<\/a> is stable enough for users, you can launch a less-controlled beta testing phase.<\/p>\n<h2 id=\"bge9o\">Why do you need beta testing?<\/h2>\n<p>There are countless benefits to beta testing, but below are the four most noteworthy gains:<\/p>\n<ul>\n<li><strong>Bug squashing.<\/strong> Getting your product in front of customers and letting them test it out is the best way to detect bugs or inconsistencies early on so you can fix them in later versions.<\/li>\n<li><strong>Lower risk of failure.<\/strong> In addition to technical feedback, beta testing also gives you key insights into customer satisfaction and whether or not the product is perceived as valuable by your target demographic.<\/li>\n<li><strong>Saved time and money.<\/strong> By getting early feedback on your product, you&#8217;ll be able to course-correct earlier on which saves both time and money for the development team.<\/li>\n<li><strong>Genuine feedback.<\/strong> Alpha tests are useful but their feedback is bound to be biased on some level since your employees are incentivized to view company products in a positive light. In contrast, beta tests provide <a href=\"https:\/\/userpilot.com\/blog\/user-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\">honest user feedback<\/a> from actual consumers.<\/li>\n<\/ul>\n<h2 id=\"cq50n\">What are the types of beta testing?<\/h2>\n<p>With such a broad set of goals that beta testing can accomplish, it should come as no surprise that there are different types of beta tests to consider. Let&#8217;s go over the five most common testing processes in the sections below!<\/p>\n<h3 id=\"44qi0\">Closed beta testing<\/h3>\n<p>The closed beta testing phase gives your team an opportunity to benchmark the product against a small sample size of test participants. These &#8220;private betas,&#8221; as they&#8217;re sometimes called, help with initial user acceptance testing without the risks associated with offering technical beta testing on a public level \u2014 e.g., negative publicity.<\/p>\n<p>Here&#8217;s an example of SparkToro inviting a user to a private beta:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SparkToro-closed-beta-testing-email_c8d3ff1915fe87f3b45c21624b7930e3_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SparkToro-closed-beta-testing-email_c8d3ff1915fe87f3b45c21624b7930e3_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SparkToro-closed-beta-testing-email_c8d3ff1915fe87f3b45c21624b7930e3_800.png\" alt=\"SparkToro-closed-beta-testing-email\" \/><\/picture><\/figure>\n<h3 id=\"enitv\">Open beta testing<\/h3>\n<p>Open beta testing, also referred to as public beta testing, often comes <a href=\"https:\/\/userpilot.com\/blog\/iterative-testing\/\" target=\"_blank\" rel=\"noopener noreferrer\">after a closed beta program concludes<\/a>. The public nature of this testing process means that anyone will be allowed to participate.<\/p>\n<p>This makes it an efficient way to collect <a href=\"https:\/\/userpilot.com\/blog\/qualitative-feedback\/\" target=\"_blank\" rel=\"noopener noreferrer\">quantitative data<\/a> but also means it&#8217;ll take more effort to comb through the data afterward. The most popular example of a public beta is the iOS beta testing program that Apple launches every year.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Apple-beta-testing-software-program_59fc300da8a486c4fe449e4e55bf6266_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Apple-beta-testing-software-program_59fc300da8a486c4fe449e4e55bf6266_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Apple-beta-testing-software-program_59fc300da8a486c4fe449e4e55bf6266_800.png\" alt=\"Apple-beta-testing-software-program\" \/><\/picture><\/figure>\n<h3 id=\"6m21e\">Focused beta testing<\/h3>\n<p>Focused beta tests, as the name suggests, focus on a specific feature of your product. A <a href=\"https:\/\/userpilot.com\/blog\/feature-release-example\/\" target=\"_blank\" rel=\"noopener noreferrer\">feature release beta test<\/a> is ideal for getting targeted feedback from early adopters. If you get negative feedback after your target users interact with the feature, you&#8217;ll have the data you need to course-correct your product management strategy.<\/p>\n<h2 id=\"d7ld4\">Technical beta test vs. marketing beta test<\/h2>\n<p>A technical beta testing plan is often used for collecting feedback specifically on bugs, product performance, and overall usability. It&#8217;s important that every beta user in this beta phase is tech-savvy to ensure that they can provide informed and actionable feedback on the technical aspects of your product.<\/p>\n<p>A <a href=\"https:\/\/userpilot.com\/blog\/usability-testing-methods-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">usability-centered testing strategy<\/a> may focus on any of the five elements below:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/five-elements-of-software-usability_e6c2f943ec01b2be172cb143ab8d71ea_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/five-elements-of-software-usability_e6c2f943ec01b2be172cb143ab8d71ea_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/five-elements-of-software-usability_e6c2f943ec01b2be172cb143ab8d71ea_800.png\" alt=\"five-elements-of-software-usability\" \/><\/picture><\/figure>\n<p>In contrast, marketing beta testing is used to assess the performance of marketing efforts. A marketing team might perform beta <a href=\"https:\/\/userpilot.com\/blog\/message-testing-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">tests on a specific message<\/a>, channel, campaign, or <a href=\"https:\/\/userpilot.com\/blog\/segment-vs-persona\/\" target=\"_blank\" rel=\"noopener noreferrer\">audience demographic<\/a>.<\/p>\n<p>A marketing beta test is also often used to spread product awareness and generate <a href=\"https:\/\/userpilot.com\/blog\/word-of-mouth-wom\/\" target=\"_blank\" rel=\"noopener noreferrer\">word-of-mouth traffic<\/a>. You don&#8217;t need to be as picky with beta testers for a marketing-centric beta program since a larger sample size is more important than technical insights.<\/p>\n<h2 id=\"6uad9\">What do you need to conduct beta testing?<\/h2>\n<p>To create an effective testing strategy, you need four things:<\/p>\n<ol type=\"1\">\n<li><strong>Pre-defined goals<\/strong><\/li>\n<li><strong>Dedicated beta testers<\/strong><\/li>\n<li><strong>The right timeframe<\/strong><\/li>\n<li><strong>Proper documentation<\/strong><\/li>\n<\/ol>\n<p>Let&#8217;s dive deeper into each of these four cornerstones.<\/p>\n<h3 id=\"6clds\">Pre-defined goals<\/h3>\n<p>There are many ways beta testing can be conducted but they all share one golden rule: the need for a <strong>clear goal<\/strong>. Having a specific goal in mind ensures you use the right team members, beta testers, and tools for the job.<\/p>\n<p>Before you even set up the test environment for your beta product, you should already have a final definition of what you want to test. You should also decide what type of testing you need and who your target audience is before you begin.<\/p>\n<p>Your <a href=\"https:\/\/userpilot.com\/blog\/goal-setting-frameworks-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">goal-setting framework<\/a> will always be most specific at the mission level, but your beta-stage customer validation process may involve test aims from a project, task, or subtask level as well.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/goal-settingframework-for-beta-testing-in-marketing_56af97545b1c5bf1b1a36eaf624f85ef_800.png 1x, https:\/\/images.storychief.com\/account_6827\/goal-settingframework-for-beta-testing-in-marketing_56af97545b1c5bf1b1a36eaf624f85ef_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/goal-settingframework-for-beta-testing-in-marketing_56af97545b1c5bf1b1a36eaf624f85ef_800.png 1x, https:\/\/images.storychief.com\/account_6827\/goal-settingframework-for-beta-testing-in-marketing_56af97545b1c5bf1b1a36eaf624f85ef_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/goal-settingframework-for-beta-testing-in-marketing_56af97545b1c5bf1b1a36eaf624f85ef_800.png\" alt=\"goal-setting framework-for-beta-testing-in-marketing\" \/><\/picture><\/figure>\n<p>Lastly, ensure that you&#8217;re factoring in your <a href=\"https:\/\/userpilot.com\/blog\/saas-marketing-plan-and-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">overall SaaS marketing plan<\/a> into the final testing process for your beta product so you can gather early insights on how real users react to your messaging.<\/p>\n<h3 id=\"elvtq\">Dedicated beta testers<\/h3>\n<p>Every beta test is only as effective as the users involved. Getting real users to test a beta version before a full product launch is invaluable but you should still be a bit picky with who you enlist as a beta tester.<\/p>\n<p>It&#8217;s important to get the right audience with the necessary skillset and background information to provide relevant feedback on the state of your software development. Attracting the right beta testers will come down to your marketing strategy as well as any manual invites from your app development team.<\/p>\n<p>You can find beta testers through paid testing websites, testing communities, paid ads, or by deploying customers from your existing user base.<\/p>\n<h3 id=\"85l6p\">The right timeframe<\/h3>\n<p>The length of your beta test can be just as important as how many beta testers you include in the program. There&#8217;s no one-size-fits-all answer as to what the ideal length is, but your goals and budget will be major factors to consider.<\/p>\n<h3 id=\"259lq\">Proper documentation<\/h3>\n<p>Documentation is a key element of beta testing as it ensures that all the test participants are on the same page. Your documentation should cover all the necessary procedures, instructions, and other miscellaneous need-to-knows.<\/p>\n<p>Be sure to properly document all feedback <em>during<\/em> the testing period as well so you don&#8217;t overlook any data.<\/p>\n<p>Bear in mind, you may want to omit certain information from your product documentation if you&#8217;d like to employ a black-box testing approach (i.e. using testers with no prior knowledge of how the software works).<\/p>\n<h2 id=\"56b28\">How do you successfully beta test a product?<\/h2>\n<p>To increase the success rate for your product beta tests, here are <strong>six best practices<\/strong> to follow:<\/p>\n<h3 id=\"1ob2c\">1. Alpha test before beta<\/h3>\n<p>Just because you <em>can<\/em> skip to a beta test doesn&#8217;t mean you <em>should<\/em>. Alpha testing is the best time to correct major errors in the alpha version that you wouldn&#8217;t get away with in a beta test.<\/p>\n<p>For example, sending your newsletter out to your internal team before beta testing it on actual users ensures you&#8217;ll catch any typos, broken links, or multimedia issues before it&#8217;s too late.<\/p>\n<p>Here&#8217;s an example of how Wynter <a href=\"https:\/\/userpilot.com\/blog\/ab-testing-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">A\/B tests<\/a> its marketing efforts:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Wynter-A-B-testing_e061df7b6e7aa385dcf4c1065aa6cd34_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Wynter-A-B-testing_e061df7b6e7aa385dcf4c1065aa6cd34_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Wynter-A-B-testing_e061df7b6e7aa385dcf4c1065aa6cd34_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Wynter-A-B-testing_e061df7b6e7aa385dcf4c1065aa6cd34_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Wynter-A-B-testing_e061df7b6e7aa385dcf4c1065aa6cd34_800.png\" alt=\"Wynter-A-B-testing\" \/><\/picture><figcaption>Source: Wynter.<\/figcaption><\/figure>\n<h3 id=\"1gbau\">2. Focus on the right segment<\/h3>\n<p>Audience segmentation will increase the efficiency of your beta tests. However, before you can begin segmentation, you first need to identify the <a href=\"https:\/\/userpilot.com\/blog\/product-user-segmentation\/\" target=\"_blank\" rel=\"noopener noreferrer\">user groups<\/a> that you already have.<\/p>\n<p>Look at their distinct traits, metrics, and <a href=\"https:\/\/userpilot.com\/blog\/jtbd-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">job-to-be-done<\/a> then create <a href=\"https:\/\/userpilot.com\/blog\/segment-vs-persona\/\" target=\"_blank\" rel=\"noopener noreferrer\">user personas<\/a> that represent each segment. This will make it easier to decide which user segments would be the best fit for a specific beta test.<\/p>\n<p>Userpilot lets you segment users based on a number of data points including their NPS score, engagement rate, and unique user data.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SaaS-product-user-segmentation-Userpilot_91b58cec86150e1aee57819b92f2fda4_800.png 1x, https:\/\/images.storychief.com\/account_6827\/SaaS-product-user-segmentation-Userpilot_91b58cec86150e1aee57819b92f2fda4_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SaaS-product-user-segmentation-Userpilot_91b58cec86150e1aee57819b92f2fda4_800.png 1x, https:\/\/images.storychief.com\/account_6827\/SaaS-product-user-segmentation-Userpilot_91b58cec86150e1aee57819b92f2fda4_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SaaS-product-user-segmentation-Userpilot_91b58cec86150e1aee57819b92f2fda4_800.png\" alt=\"SaaS-product-user-segmentation-Userpilot\" \/><\/picture><figcaption>Audience segmentation with <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>.<\/figcaption><\/figure>\n<h3 id=\"bnu6i\">3. Choose a reliable tool<\/h3>\n<p>Whether you&#8217;re alpha testing or beta testing, having a reliable feedback collection tool can save you a lot of time and effort. The right tool should help you <a href=\"https:\/\/userpilot.com\/blog\/saas-marketing-automation-software\/\" target=\"_blank\" rel=\"noopener noreferrer\">automate repetitive actions<\/a>, gather insights, and use feedback to create better tests in the future.<\/p>\n<p>Userpilot lets you run your A\/B tests and measure these <a href=\"https:\/\/userpilot.com\/product\/product-growth-insights\" target=\"_blank\" rel=\"noopener noreferrer\">product growth insights<\/a> against your pre-defined goals.<\/p>\n<h3 id=\"4d10g\">4. Collect and utilize data<\/h3>\n<p>Data is a crucial component of any marketing campaign. Utilizing the data you gather through beta testing can augment your marketing strategy and ensure you get a worthwhile return on investment.<\/p>\n<p>Implementing a <a href=\"https:\/\/userpilot.com\/blog\/growth-engineering\/\" target=\"_blank\" rel=\"noopener noreferrer\">growth engineering<\/a> approach will ensure that test data has a positive impact on future marketing decisions.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SaaS-growth-engineering_d49a0809ad06f421aeb45cbfa722aeeb_800.png 1x, https:\/\/images.storychief.com\/account_6827\/SaaS-growth-engineering_d49a0809ad06f421aeb45cbfa722aeeb_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SaaS-growth-engineering_d49a0809ad06f421aeb45cbfa722aeeb_800.png 1x, https:\/\/images.storychief.com\/account_6827\/SaaS-growth-engineering_d49a0809ad06f421aeb45cbfa722aeeb_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/SaaS-growth-engineering_d49a0809ad06f421aeb45cbfa722aeeb_800.png\" alt=\"SaaS growth engineering\" \/><\/picture><\/figure>\n<p>If you already picked a reliable tracking tool in the previous step, you should have <a href=\"https:\/\/userpilot.com\/blog\/data-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">more than enough data<\/a> available to start making data-driven decisions. That said, you should have specialists analyze these insights to spot specific patterns in user feedback instead of taking every <a href=\"https:\/\/userpilot.com\/blog\/customer-engagement-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer engagement metric<\/a> at face value.<\/p>\n<p>Userpilot&#8217;s growth analytics dashboard makes it easy to visualize data points and notice trends:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-product-growth-analytics_d655a37357d3075b14c0dc8856015e02_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Userpilot-product-growth-analytics_d655a37357d3075b14c0dc8856015e02_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-product-growth-analytics_d655a37357d3075b14c0dc8856015e02_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Userpilot-product-growth-analytics_d655a37357d3075b14c0dc8856015e02_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-product-growth-analytics_d655a37357d3075b14c0dc8856015e02_800.png\" alt=\"Userpilot product growth analytics\" \/><\/picture><figcaption>Userpilot product growth analytics.<\/figcaption><\/figure>\n<h3 id=\"2udof\">5. Use feedback to reveal user sentiment<\/h3>\n<p>Conclusion beta testing is all about getting a preview of the user experience under live conditions. As such, you should always welcome honest feedback from users when they share their experiences with the product.<\/p>\n<p>Put the focus on capturing the user sentiment instead of defending your product from their objections. Remember, this isn&#8217;t a sales call and your goal isn&#8217;t to convert a lead into a customer.<\/p>\n<p><a href=\"https:\/\/userpilot.com\/blog\/customer-feedback-collection\/\" target=\"_blank\" rel=\"noopener noreferrer\">Getting feedback<\/a> could be as simple as emailing your customers individually or even adding <a href=\"https:\/\/userpilot.com\/blog\/user-feedback-survey-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">in-app user surveys<\/a> to your platform. <span class=\"ng-star-inserted\">Customize and launch <a href=\"https:\/\/userpilot.com\/blog\/mobile-surveys\/\" target=\"_blank\" rel=\"noopener\">in-app surveys<\/a> of different types with Userpilot to gain insights into the mobile <a href=\"https:\/\/userpilot.com\/blog\/app-experience\/\">app experience<\/a>.<\/span><\/p>\n<p>Here&#8217;s an example of what an <a href=\"https:\/\/userpilot.com\/blog\/nps-vs-csat\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS survey<\/a> built with Userpilot will look like on your product:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-NPS-survey_b8257718e9bba46bc9affeaa6b6634ed_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Userpilot-NPS-survey_b8257718e9bba46bc9affeaa6b6634ed_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-NPS-survey_b8257718e9bba46bc9affeaa6b6634ed_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Userpilot-NPS-survey_b8257718e9bba46bc9affeaa6b6634ed_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-NPS-survey_b8257718e9bba46bc9affeaa6b6634ed_800.png\" alt=\"Userpilot-NPS-survey-for-beta-testing-in-marketing\" \/><\/picture><\/figure>\n<p>Once you collect feedback from enough users, analyze that feedback in detail to get an idea of where you and your product stand. Monitor <a href=\"https:\/\/userpilot.com\/product\/user-sentiment\" target=\"_blank\" rel=\"noopener noreferrer\">user sentiment<\/a> over time to see if you&#8217;re on the right path or if the latest updates are straying further away from customer expectations.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-NPS-analytics-user-sentiment_9c50681667a7f679bc5fc116d113ec6c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Userpilot-NPS-analytics-user-sentiment_9c50681667a7f679bc5fc116d113ec6c_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-NPS-analytics-user-sentiment_9c50681667a7f679bc5fc116d113ec6c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/Userpilot-NPS-analytics-user-sentiment_9c50681667a7f679bc5fc116d113ec6c_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/Userpilot-NPS-analytics-user-sentiment_9c50681667a7f679bc5fc116d113ec6c_800.png\" alt=\"Userpilot-NPS-analytics-user-sentiment\" \/><\/picture><figcaption>NPS survey analysis.<\/figcaption><\/figure>\n<h3 id=\"fgi3l\">6. Share results with your team<\/h3>\n<p>After collecting test results and user feedback, make sure that you actually relay all this data to all the relevant departments. Data collection is useless if the showrunners behind the scene don&#8217;t know that these insights exist.<\/p>\n<p>Marketing, design, sales, development, and support teams can all benefit from the insights found in test results. If you want to go the extra mile, why not convert the data into an infographic and include it in the monthly internal newsletter?<\/p>\n<h2 id=\"9723f\">Conclusion<\/h2>\n<p>As you can see, beta testing is just as important for marketing as it is from a software development perspective. It will help your team make better decisions, improve the product, and optimize marketing campaigns in the future.<\/p>\n<p>If you&#8217;re ready to start A\/B testing and analyzing user analytics, it&#8217;s time to <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">get your free Userpilot demo today<\/a>!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The term &#8220;beta testing&#8221; is often associated with programmers who are testing out a new version of their software. That said, beta testing in marketing is just as important. In this article, we&#8217;re going to walk you through the different types of beta testing, why you need them, and how to run successful beta tests to drive product growth!<\/p>\n","protected":false},"author":19,"featured_media":16605,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[770],"tags":[554,1112,1054,1009,292,897,945,868,353],"class_list":["post-16604","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ux-analytics","tag-analytics-tools","tag-beta-test","tag-customer-insight","tag-drive-product-growth","tag-product-growth","tag-product-growth-insights","tag-saas-data-collection","tag-saas-user-segments","tag-user-sentiment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>The Power of Beta Testing in Marketing: Why and How to Do It<\/title>\n<meta name=\"description\" content=\"Ever wondered if you can apply the principles and benefits of beta testing in marketing? Learn all you need to know in our extensive guide!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/userpilot.com\/blog\/beta-testing-in-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Power of Beta Testing in Marketing: Why and How to Do It\" \/>\n<meta property=\"og:description\" content=\"Ever wondered if you can apply the principles and benefits of beta testing in marketing? 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