In this article, we\u2019ll look at seven real-world examples of product teams using Userpilot\u2019s dashboards, trend analysis, and other analytics features<\/a> to pinpoint user drop-offs, reveal high-performing features, and refine the customer journey.<\/p>\n Let\u2019s explore these stories and see what you can apply right away.<\/p>\n From tracking user paths to measuring the success of a product redesign, here are several ways actionable data can transform your product strategy.<\/p>\n Userpilot\u2019s path analysis<\/a> reveals precisely how users navigate your product. Using this data, you can compare successful and unsuccessful journeys and leverage these insights to push more users down the journey.<\/p>\n When she was conducting a path analysis, Leyre Iniguez, the Customer Experience Lead at Cuvama<\/a> (an ex-Pendo customer), uncovered a critical error that some customers faced.<\/p>\n She saw the segment of affected users in the paths report, accessed their profiles, and reached out to them directly to resolve the issues.<\/p>\n This approach gave her team real-time insights into user behavior, allowing them to act swiftly without developer assistance. As a result, Cuvama boosted product usage and got more value from analytics than they did with Pendo.<\/p>\n Userpilot\u2019s analytics dashboards highlight key metrics crucial to companies’ success. From the product usage dashboard to the retention dashboard, each provides a bird’ s-eye view of performance.<\/p>\n Taiwan-based e-commerce platform CYBERBIZ<\/a> used the insights from the product usage dashboard while revamping its admin panel, focusing on reducing session length in key areas.<\/p>\n I will select different pages to see the average session duration because for some features, like the order manager, we want to reduce the session duration. We want to know if the redesign will help the users achieve their jobs more quickly. By making decisions based on real-time data, CYBERBIZ prioritized areas with the greatest impact. This approach led to higher feature usage, fewer support tickets, and greater confidence in the redesign.<\/p>\n Userpilot\u2019s Pages feature lets you view the performance of all your app\u2019s pages by tracking key metrics like total page views and average views per user. These insights help you:<\/p>\n Zoezi<\/a>\u2014an all-in-one platform for gyms, yoga studios, and wellness centers\u2014tried to understand broader user behavior. After adopting Userpilot\u2019s Pages feature, the Zoezi team could see which pages users engaged with most.<\/p>\n We were in a pretty bad state before Userpilot because we didn\u2019t even know what pages people visited. Now we can just look at the Pages tab and understand that people don\u2019t use this stuff, so let\u2019s not focus on that. Zoezi used these insights to optimize its product development<\/a> roadmap and allocate resources to features customers used. This data-driven approach helped them deliver greater value and avoid guesswork about which areas needed attention.<\/p>\n Userpilot\u2019s funnel analysis<\/a> helps you to track users\u2019 conversation rates throughout different funnel stages.<\/p>\n Beable Education<\/a>, an e-learning platform for K-12 students, used this feature to overcome its challenge of better visibility into how users interact with its content.<\/p>\n How?<\/p>\n They used funnel analysis to track crucial steps\u2014from when a student clicked on a spotlight to when they completed a survey\u2014and saw precisely where drop-offs occurred. This helped them take timely action to ensure student engagement remained high.<\/p>\n Customers use Userpilot analytics<\/a> to monitor which of their product\u2019s features attract the most attention.<\/p>\n The analytics and insights in Userpilot have been a huge benefit. I can easily see what kinds of users are using our product and better diagnose issues accordingly. On top of this, seeing the breakdown of what particular features are being utilized the most has been incredibely helpful to measure the success and health of both new\/current and past features. Another customer said:<\/p>\n We are easily able to see customer click flows and identify sticking points. This allows us to better improve our features for customer usability. So how are these customers tracking the success and failure of their features? Here\u2019s how:<\/p>\n Userpilot\u2019s resource center lets you track how often and effectively users access help content, so you can optimize your self-service support.<\/p>\n Beable<\/a> leveraged this feature to see which modules teachers, administrators, and students engaged with most. By reviewing real-time data, the team could pinpoint resources that weren\u2019t being used and rework them for clarity.<\/p>\n This analytics-driven approach helped reduce support tickets and boosted user satisfaction across Beable\u2019s different personas. Instead of speculating which tutorials were helpful, they used hard metrics to guide iterative improvements.<\/p>\n Beable used Userpilot\u2019s survey analytics<\/a> to gather precise insights into user preferences. They created a preference testing survey for teachers to pick their preferred design for their redesign project.<\/p>\n We are using surveys to ask users about possible redesigns of pages. We started a survey on March 26 and to date (April 4, 2024), it\u2019s been shown to 852 users and 41 users have completed it. This is informing our product development roadmap and process. Monitoring real-time survey performance helped Beable to quickly identify which design resonated the most with teachers. This validation saved them from a possible redesign failure in the future.<\/p>\n Here are more ways to take advantage of Userpilot analytics. These additional features will help you dig deeper into user data and drive product growth.<\/p>\n Userpilot offers a session recording<\/a> feature that lets you watch real user interactions in your product to identify friction points, spot bugs, and see how users navigate each page.<\/p>\n For instance, if you notice a particular page has a high drop-off rate, you can filter recordings to watch only sessions from users who visited that page.<\/p>\n You can use session replays<\/a> to understand your users better and faster by:<\/p>\n To safeguard user privacy, all sensitive data, including passwords, is masked. With Userpilot\u2019s compliance with HIPAA, GDPR, and SOC 2 Type II, you can trust that robust security measures are in place.<\/p>\n Segmenting your users makes it easier to spot patterns, tackle the most frequent issues a certain group faces, and create personalized experiences.<\/p>\n Userpilot analytics supports several kinds of user segmentation<\/a>, these are:<\/p>\n Combine these segments with other analytics features, like session replay, funnel analysis, etc., to see how different user groups behave.<\/p>\n Userpilot\u2019s flow analytics<\/a> help you pinpoint which in-app messages (like pop-up modals, tooltips, checklists, etc.) perform well and poorly. You\u2019re able to track key metrics like completion percentage, dismissal percentage, and average time to complete.<\/p>\n Tracking the performance of all in-app messages reveals valuable insights into the kind of content users prefer and those they can\u2019t be bothered with.<\/p>\n Userpilot is an all-in-one product growth tool that is as powerful, if not more, than standalone analytics tools. The advanced analytics functionality gives you deep insights into user behavior, and the engagement features let you act on these insights.<\/p>\n7 Real-world ways customers are using Userpilot analytics<\/h2>\n
1. Monitor the paths taken by users within the app<\/h3>\n
![\"Track](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/conversion-path-event-analytics_b07a40973dc9dae60a7f117e65b0fecc_800.png)
<\/picture>2. Gauge the performance of a product redesign<\/h3>\n
\n\u2013 Wei-Di Huang, Senior Product Manager at CYBERBIZ<\/p><\/blockquote>\n![\"CYBERBIZ](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/cyberbiz-product-usage-dashboard_73e53baf0dcc6fe6233bad42f1f8c838_800.png)
<\/picture>3. Prioritize product development based on page engagement<\/h3>\n
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\n\u2013 Isa Olsson, UX Researcher and Designer at Zoezi<\/p><\/blockquote>\n4. Track conversions across key customer funnels<\/h3>\n
![\"Beable](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/untitled_25f2bdb6d6f4cbf4fabe4ba89cca73a3_800.png)
<\/picture>5. Measure the success (and failure) of different features<\/h3>\n
\n– G2 Reviewer<\/p><\/blockquote>\n![\"A](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/g2-review-1_c249303d5fdaa7cefc55194058903f18_800.png)
<\/picture>
\n– G2 Reviewer<\/p><\/blockquote>\n![\"A](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/g2-review-2_6c9de80892067b7012910bc379cc367d_800.png)
<\/picture>\n
![\"Userpilot](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/userpilot-core-feature-engagement-dashboard_3c83bfd5d3b0a8f88b7d1f715f6353f3.gif)
<\/picture>6. Optimize the performance of resource centers<\/h3>\n
![\"Beable](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/untitled_f83b69890d859f78371a6b7025b2ac17_800.png)
<\/picture>7. Track customer preferences and sentiment<\/h3>\n
![\"Beable](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/untitled_fefb63a74764baa832e70dcfc34bbb81_800.png)
<\/picture>
\n\u2013 Ann Marie McNamara, Senior Product Manager at Beable<\/p><\/blockquote>\nAdditional ways to leverage Userpilot\u2019s analytics features<\/h2>\n
Get detailed insights into user behavior with session replay<\/h3>\n
![\"Analyze](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/user-recording-full-screen_0d0d331acecad20dc63a62eb45a8e68e_800.png)
<\/picture>\n
Identify common behavior patterns in user segments<\/h3>\n
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![\"View](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/active-users-segment_b764a9e5bd1dd6b1abf693c9d70a10ff_800.png)
<\/picture>Monitor the performance of in-app messages<\/h3>\n
![\"View](\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/11\/flow-analytics-in-userpilot_2942cb1a6fc2d830e98e4623aa4bb6d5_800.png)
<\/picture>Supercharge your product growth with Userpilot<\/h2>\n