{"id":185090,"date":"2024-05-07T21:05:14","date_gmt":"2024-05-07T21:05:14","guid":{"rendered":"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/"},"modified":"2026-02-27T16:00:54","modified_gmt":"2026-02-27T16:00:54","slug":"interactive-software-walkthroughs","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/","title":{"rendered":"10 Interactive Software Walkthroughs With Examples"},"content":{"rendered":"<p>Frustrated trying to design interactive software walkthroughs that drive activation?<\/p>\n<p>It&#8217;s a common experience. But don&#8217;t worry\u2014this article will provide some inspiration. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. We also covered best practices to ensure your walkthroughs get <a href=\"https:\/\/userpilot.com\/product\/product-engagement\/\" target=\"_blank\" rel=\"noopener noreferrer\">high user engagement<\/a>.<\/p>\n<h2 id=\"255u9\"><strong>What is a software walkthrough?<\/strong><\/h2>\n<p>A software walkthrough is an app onboarding that <a href=\"https:\/\/userpilot.com\/blog\/in-app-guidance-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">guides users<\/a> through key features and processes of a software product.<\/p>\n<p>Usually, specialized<a href=\"https:\/\/userpilot.com\/blog\/walkthrough-software\/\" target=\"_blank\" rel=\"noopener noreferrer\"> walkthrough software<\/a> is used to create tooltips, modals, progress bars, and other UI elements that can help users understand and adopt the product quickly.<\/p>\n<h2 id=\"16sc\"><strong>Interactive walkthroughs vs product tours<\/strong><\/h2>\n<p><a href=\"https:\/\/userpilot.com\/blog\/interactive-walkthrough-vs-product-tour\/\" target=\"_blank\" rel=\"noopener noreferrer\">Walkthroughs<\/a> are interactive and require users to take action as they learn about features (hence their \u201cinteractive\u201d nature). These in-app guides are best for user onboarding and driving feature discovery.<\/p>\n<p>On the other hand, <a href=\"https:\/\/userpilot.com\/blog\/create-better-product-tours\/\" target=\"_blank\" rel=\"noopener noreferrer\">product tours<\/a> demonstrate core features one by one without requiring input from the user. Tours are static and often longer than interactive walkthroughs. They are best suited for sales activities and providing new users with a general product orientation.<\/p>\n<p><!--ARCADE EMBED START--><\/p>\n<div style=\"position: relative; padding-bottom: calc(58.93617021276596% + 41px); height: 0; width: 100%;\"><iframe style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%; color-scheme: light;\" title=\"Experience Userpilot for User Onboarding\" src=\"https:\/\/sw11.userpilot.com\/DTTewl3dbjXoCMMg8gGY?embed&amp;embed_mobile=tab&amp;embed_desktop=inline&amp;show_copy_link=true\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/div>\n<h2 id=\"f4enc\"><strong>Why use a product walkthrough for user onboarding?<\/strong><\/h2>\n<p>A well-designed walkthrough helps to:<\/p>\n<ul>\n<li><strong>Improve user onboarding<\/strong>: Walkthroughs ensure users feel supported and confident as they navigate your product. This hands-on approach helps users grasp how to use the application more effectively, making the<a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-process\/\" target=\"_blank\" rel=\"noopener noreferrer\"> onboarding process<\/a> intuitive and engaging.<\/li>\n<li><strong>Reduce time to value<\/strong>: Interactive product walkthroughs <a href=\"https:\/\/userpilot.com\/blog\/reduce-time-to-value-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">reduce the time to value<\/a> by immediately showing users features most suited to their use case and how to use them.<\/li>\n<li><strong>Reduce friction<\/strong>: New features can often be intimidating, leading to user frustration and potential churn. However, a well-designed product walkthrough anticipates <a href=\"https:\/\/userpilot.com\/blog\/customer-friction\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer friction <\/a>and addresses it to prevent users from getting stuck.<\/li>\n<li><strong>Increase customer retention<\/strong>: A positive onboarding experience sets the tone for long-term<a href=\"https:\/\/userpilot.com\/blog\/customer-retention-management\/\" target=\"_blank\" rel=\"noopener noreferrer\"> customer retention<\/a>\u2014users who understand how to use your product effectively are more likely to stick around.<\/li>\n<\/ul>\n<p><!-- Interactive Lead Gen Piece for Interactive Software Walkthroughs --><\/p>\n<div id=\"up-interactive-container\">\n<p><!-- Progress Bar --><\/p>\n<div class=\"up-progress-bar-container\">\n<div id=\"up-progress-bar\" style=\"width: 20%;\"><\/div>\n<\/div>\n<p><!-- Step 1: Main Goal --><\/p>\n<div class=\"up-step active\" data-step=\"1\">\n<h3 class=\"up-question\">What&#8217;s your main goal with interactive software walkthroughs?<\/h3>\n<div class=\"up-answers\"><button class=\"up-answer-btn\">Increase new user activation<\/button><br \/>\n<button class=\"up-answer-btn\">Boost feature adoption<\/button><br \/>\n<button class=\"up-answer-btn\">Improve trial-to-paid conversion<\/button><\/div>\n<\/div>\n<p><!-- Step 2: Current Method --><\/p>\n<div class=\"up-step\" data-step=\"2\">\n<h3 class=\"up-question\">How are you currently guiding users?<\/h3>\n<div class=\"up-answers\"><button class=\"up-answer-btn\">In-house developers build guides<\/button><br \/>\n<button class=\"up-answer-btn\">We use video tutorials<\/button><br \/>\n<button class=\"up-answer-btn\">We&#8217;re not guiding users yet<\/button><\/div>\n<\/div>\n<p><!-- Step 3: Biggest Challenge --><\/p>\n<div class=\"up-step\" data-step=\"3\">\n<h3 class=\"up-question\">What&#8217;s your biggest challenge right now?<\/h3>\n<div class=\"up-answers\"><button class=\"up-answer-btn\">It takes too long to create tours<\/button><br \/>\n<button class=\"up-answer-btn\">Our guides aren&#8217;t engaging enough<\/button><br \/>\n<button class=\"up-answer-btn\">We can&#8217;t personalize guides for users<\/button><\/div>\n<\/div>\n<p><!-- Step 4: Final CTA --><\/p>\n<div class=\"up-step\" data-step=\"4\">\n<h3 class=\"up-question\">Ready to build better interactive software walkthroughs in minutes?<\/h3>\n<p class=\"up-subtext\">See how Userpilot can help you create code-free, personalized, and truly interactive experiences that drive user success.<\/p>\n<div class=\"up-answers\"><a id=\"up-final-cta\" href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_self\">Book a Demo<\/a><\/div>\n<\/div>\n<\/div>\n<p><!-- Link to the JavaScript file you will upload to your media library --><br \/>\n<script defer src=\"https:\/\/userpilot.com\/blog\/wp-content\/uploads\/2024\/05\/interactive-software-walkthroughs.js\"><\/script><\/p>\n<h2 id=\"7l33k\"><strong>10 Interactive walkthrough examples that guide new users<\/strong><\/h2>\n<p>Now, we get to the core of this article. Below are ten <a href=\"https:\/\/userpilot.com\/blog\/best-product-walkthrough-tools-2021\/\" target=\"_blank\" rel=\"noopener noreferrer\">interactive walkthrough<\/a> examples and why they work.<\/p>\n<h3 id=\"102t4\"><strong>1. Rocketbots<\/strong><\/h3>\n<p>Rocketbots (<a href=\"http:\/\/respond.io\/\" target=\"_blank\" rel=\"nofollow noopener\">respond.io<\/a>) is an AI-powered <a href=\"https:\/\/userpilot.com\/blog\/customer-communication\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer communication<\/a> platform designed to manage and automate customer conversations across various messaging apps.<\/p>\n<p>The platform begins its <a href=\"https:\/\/userpilot.com\/blog\/onboarding-flow-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding flow<\/a> with a welcome screen that eases new users to the interface and collects their data upfront.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots-product-walkthroughs_2b41dac6a9f7b2aa9c4215d9db4e4c1a_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots-product-walkthroughs_2b41dac6a9f7b2aa9c4215d9db4e4c1a_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots-product-walkthroughs_2b41dac6a9f7b2aa9c4215d9db4e4c1a_800.png\" alt=\"rocketbots-product-walkthroughs\" \/><\/picture><figcaption>Rocketbots welcome screen.<\/figcaption><\/figure>\n<p>Next, users see an <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding checklist<\/a> with a list of tasks to complete. Crossing off the first task for users and showing a progress bar was a good way to motivate action.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots2-software-walkthroughs-with-examples_8e0eaba7f82ac3c645f4b998b87d2afc_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots2-software-walkthroughs-with-examples_8e0eaba7f82ac3c645f4b998b87d2afc_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots2-software-walkthroughs-with-examples_8e0eaba7f82ac3c645f4b998b87d2afc_800.png\" alt=\"rocketbots2-Software-walkthroughs-with-examples\" \/><\/picture><figcaption>Onboarding checklist.<\/figcaption><\/figure>\n<p>Next, tooltips showcase key features to new users so they can get started right away.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots-interactive-walkthrough-customer-experience-lifecycle_ea609562c914ea5e2f1c127416473935.gif 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots-interactive-walkthrough-customer-experience-lifecycle_ea609562c914ea5e2f1c127416473935.gif 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/rocketbots-interactive-walkthrough-customer-experience-lifecycle_ea609562c914ea5e2f1c127416473935.gif\" alt=\"rocketbots-interactive-walkthrough-customer-experience-lifecycle\" \/><\/picture><figcaption>Rocketbots tooltips.<\/figcaption><\/figure>\n<h3 id=\"kc4h\"><strong>2. Groupize<\/strong><\/h3>\n<p>Groupize is a meeting and event management platform that needed help with easy-to-grasp product walkthroughs. The company utilized <a href=\"https:\/\/userpilot.com\/blog\/groupize-gamification-case-study\/\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot to create a gamified onboarding flow<\/a>.<\/p>\n<p>The flow begins with a <a href=\"https:\/\/userpilot.com\/blog\/welcome-screen-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">welcome screen<\/a> introducing G.G., the interactive assistant that will guide new users through the product. This offered an engaging way for users to learn about the product.<\/p>\n<p>Users also have the option to continue onboarding or shift it to later. This flexibility is important as not all <a href=\"https:\/\/userpilot.com\/blog\/sign-up-page-examples\/\" target=\"_blank\" rel=\"noopener noreferrer\">new signups<\/a> are using your tool for the first time or are interested in following a guided tour.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_2e622759af922366bb123d0afd2913a5_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_2e622759af922366bb123d0afd2913a5_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_2e622759af922366bb123d0afd2913a5_800.png\" alt=\"gg-welcome-page\" \/><\/picture><figcaption>Welcome page with the option to exit the guide.<\/figcaption><\/figure>\n<p>The flow proceeds with a detailed guide, showing users how to achieve their <a href=\"https:\/\/userpilot.com\/blog\/product-goals\/\" target=\"_blank\" rel=\"noopener noreferrer\">goals<\/a> with Groupize:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_64448d466d4e8d175411e016971d9f57_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_64448d466d4e8d175411e016971d9f57_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_64448d466d4e8d175411e016971d9f57_800.png\" alt=\"gg-in-action-publish-event-\" \/><\/picture><figcaption>Groupize onboarding.<\/figcaption><\/figure>\n<p>Groupize leveraged an <a href=\"https:\/\/userpilot.com\/blog\/in-app-resource-center\/\" target=\"_blank\" rel=\"noopener noreferrer\">in-app resource center<\/a> and embedded its onboarding guide so users can access it at any time. This approach alone drastically reduced support tickets, allowing Groupize&#8217;s CS team to focus more on issues that can&#8217;t be addressed in a resource center.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_a6659199dbc408beb774f1b317e29661_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_a6659199dbc408beb774f1b317e29661_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_a6659199dbc408beb774f1b317e29661_800.png\" alt=\"gg-resource-center\" \/><\/picture><figcaption>Resource center example<\/figcaption><\/figure>\n<h3 id=\"6k1vc\"><strong>3. Demio<\/strong><\/h3>\n<p>Demio is a webinar hosting service that supports live, automated, and <a href=\"https:\/\/pages.userpilot.com\/events\/\" target=\"_blank\" rel=\"noopener noreferrer\">on-demand webinars<\/a>.<\/p>\n<p>Its <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding process<\/a> begins with a product tour showing the tool&#8217;s core features and what a webinar will look like when you host it. This simple tour is available on the website for new visitors to quickly go through and understand the platform.<\/p>\n<p>Upon signing up, users will see a sample event scheduled for them, and a human <a href=\"https:\/\/userpilot.com\/blog\/product-manager-role\/\" target=\"_blank\" rel=\"noopener noreferrer\">product specialist<\/a> will join to show the nitty-gritty of how the product works.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/demio-dashboard_bb84d6b0521597157651f659daa85f7c_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/demio-dashboard_bb84d6b0521597157651f659daa85f7c_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/demio-dashboard_bb84d6b0521597157651f659daa85f7c_800.png\" alt=\"demio-dashboard\" \/><\/picture><figcaption>Demio&#8217;s user interface.<\/figcaption><\/figure>\n<p>Next is the interactive session. Users will receive an onboarding checklist that serves as a guide to help them independently complete tasks to host a webinar. Demio&#8217;s onboarding flow is a good example of how to combine a product tour with an interactive walkthrough to drive sign-ups and <a href=\"https:\/\/userpilot.com\/blog\/new-product-adoption\/\" target=\"_blank\" rel=\"noopener noreferrer\">boost adoption<\/a>.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/demio2-software-walkthroughs-with-examples_d25ee7bdf07c45d19eec9d2545c2f698_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/demio2-software-walkthroughs-with-examples_d25ee7bdf07c45d19eec9d2545c2f698_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/demio2-software-walkthroughs-with-examples_d25ee7bdf07c45d19eec9d2545c2f698_800.png\" alt=\"demio2-Software-walkthroughs-with-examples\" \/><\/picture><figcaption>Hosting a webinar on Demio.<\/figcaption><\/figure>\n<h3 id=\"9idm7\"><strong>4. Kommunicate<\/strong><\/h3>\n<p>Kommunicate is a <a href=\"https:\/\/userpilot.com\/blog\/customer-service-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer service<\/a> platform that enables businesses to automate conversations with their customers using chatbots and live chat.<\/p>\n<p>One of the primary adoption drivers for Kommunicate is having <a href=\"https:\/\/userpilot.com\/blog\/how-to-onboard-new-users\/\" target=\"_blank\" rel=\"noopener noreferrer\">new users<\/a> install the chatbot and begin customizing the chat widget.<\/p>\n<p>Kommunicate created\u00a0a product walkthrough that makes the process easy for users.<\/p>\n<p>The first <a href=\"https:\/\/userpilot.com\/blog\/onboarding-screen\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding screen<\/a> listed all the steps users will take from start to finish. Seeing the list of tasks before they get started helps reduce overwhelm and uncertainty about how long or short the process will be.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/install0-kommunicate_9ba004c5fc1b5fa85a8a76f8f36fd345_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/install0-kommunicate_9ba004c5fc1b5fa85a8a76f8f36fd345_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/install0-kommunicate_9ba004c5fc1b5fa85a8a76f8f36fd345_800.png\" alt=\"install0-kommunicate-\" \/><\/picture><figcaption>Kommunicate onboarding.<\/figcaption><\/figure>\n<p>Once users complete that first task, they&#8217;ll see a small <a href=\"https:\/\/userpilot.com\/blog\/onboarding-checklist-template\/\" target=\"_blank\" rel=\"noopener noreferrer\">checklist<\/a> showing them the next step to take:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/kommunicate2-software-walkthroughs-with-examples_0fe0e5d2495fc4d82dbc1aedf385f4e5_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/kommunicate2-software-walkthroughs-with-examples_0fe0e5d2495fc4d82dbc1aedf385f4e5_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/kommunicate2-software-walkthroughs-with-examples_0fe0e5d2495fc4d82dbc1aedf385f4e5_800.png\" alt=\"kommunicate2-Software-walkthroughs-with-examples\" \/><\/picture><figcaption>Checklist for next steps.<\/figcaption><\/figure>\n<p>After a user chooses their preferred step, they&#8217;ll receive an interactive product walkthrough that shows them step-by-step how to complete it. For example, here&#8217;s the walkthrough for widget customization.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/kommunicate-interactive-guide_3d948e25e3b96c23fcc4154d83045ff7.gif 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/kommunicate-interactive-guide_3d948e25e3b96c23fcc4154d83045ff7.gif 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/kommunicate-interactive-guide_3d948e25e3b96c23fcc4154d83045ff7.gif\" alt=\"Kommunicate-interactive-guide\" \/><\/picture><figcaption>Interactive onboarding.<\/figcaption><\/figure>\n<p>Within a short time of implementing this interactive approach, Kommunicate saw a <a href=\"https:\/\/userpilot.com\/blog\/kommunicate-case-study\/\" target=\"_blank\" rel=\"noopener noreferrer\">4% increase in adoption and 3% boost in product usage<\/a>.<\/p>\n<h3 id=\"cq5oh\"><strong>5. Salesflare<\/strong><\/h3>\n<p>Salesflare is an intelligent CRM platform for small and medium-sized businesses, particularly those operating in B2B sectors.<\/p>\n<p>The onboarding begins with a <a href=\"https:\/\/userpilot.com\/blog\/welcome-page-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">welcome page<\/a> that gives users an option to skip the walkthrough.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare-welcome-page_f420a11d32ed232482b71fee027e8e97_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare-welcome-page_f420a11d32ed232482b71fee027e8e97_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare-welcome-page_f420a11d32ed232482b71fee027e8e97_800.png\" alt=\"salesflare-welcome-page\" \/><\/picture><figcaption>Salesflare welcome page.<\/figcaption><\/figure>\n<p>For users who choose to be guided, the walkthrough explains core features using interactive <a href=\"https:\/\/userpilot.com\/blog\/tooltip-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">tooltips<\/a>:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare2-software-walkthroughs-with-examples_37f57852c159467e80fa10948dcff629_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare2-software-walkthroughs-with-examples_37f57852c159467e80fa10948dcff629_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare2-software-walkthroughs-with-examples_37f57852c159467e80fa10948dcff629_800.png\" alt=\"salesflare2-Software-walkthroughs-with-examples\" \/><\/picture><figcaption>Tooltip for in-app guide.<\/figcaption><\/figure>\n<p>The walkthrough combines information and instructions (top right), helping users get familiar with the product by completing tasks.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare3-product-walkthrough_a5d938222b8f8bf3704f09061e39fc93_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare3-product-walkthrough_a5d938222b8f8bf3704f09061e39fc93_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare3-product-walkthrough_a5d938222b8f8bf3704f09061e39fc93_800.png\" alt=\"salesflare3-product-walkthrough\" \/><\/picture><figcaption>interactive guides.<\/figcaption><\/figure>\n<p>It ends with prompting users to integrate third-party tools that will make sales activities easier.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare4-product-walkthrough_39d4481f452840d3841b18c8b63b312d_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare4-product-walkthrough_39d4481f452840d3841b18c8b63b312d_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/salesflare4-product-walkthrough_39d4481f452840d3841b18c8b63b312d_800.png\" alt=\"salesflare4-product-walkthrough\" \/><\/picture><figcaption>Salesflare integrations.<\/figcaption><\/figure>\n<h3 id=\"d0vsf\"><strong>6. Notion<\/strong><\/h3>\n<p>Notion is an all-in-one workspace where teams and individuals can plan, collaborate, and get organized.<\/p>\n<p>Due to its versatile nature, Notion has different user groups. To cater to each of these groups, Notion decided to use branched onboarding instead of a generic <a href=\"https:\/\/userpilot.com\/blog\/onboarding-flow-best-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding flow<\/a>.<\/p>\n<p>The first step was to trigger the <a href=\"https:\/\/userpilot.com\/blog\/welcome-survey\/\" target=\"_blank\" rel=\"noopener noreferrer\">welcome survey<\/a> below to understand user needs and <a href=\"https:\/\/userpilot.com\/blog\/jtbd-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">JTBD<\/a>. The data from this step enables them to branch out their walkthrough and display the most relevant templates for each user.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/notio-bracnhed-onboarding_893cedd4ae6be55ca3f93f16b4bc61db_800.png 1x, https:\/\/images.storychief.com\/account_6827\/notio-bracnhed-onboarding_893cedd4ae6be55ca3f93f16b4bc61db_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/notio-bracnhed-onboarding_893cedd4ae6be55ca3f93f16b4bc61db_800.png 1x, https:\/\/images.storychief.com\/account_6827\/notio-bracnhed-onboarding_893cedd4ae6be55ca3f93f16b4bc61db_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/notio-bracnhed-onboarding_893cedd4ae6be55ca3f93f16b4bc61db_800.png\" alt=\"Notion-branched-onboarding\" \/><\/picture><figcaption>Notion&#8217;s welcome survey.<\/figcaption><\/figure>\n<p>Notion also uses a checklist to help users get started. The <a href=\"https:\/\/userpilot.com\/blog\/improve-conversions-onboarding-checklist\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding checklist<\/a> itself demonstrates how Notion pages function, efficiently serving as both a guide and an example.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/notion-software-walkthroughs-with-examples_b362653ef176314407e74d6e00ab2bc5_800.png 1x, https:\/\/images.storychief.com\/account_6827\/notion-software-walkthroughs-with-examples_b362653ef176314407e74d6e00ab2bc5_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/notion-software-walkthroughs-with-examples_b362653ef176314407e74d6e00ab2bc5_800.png 1x, https:\/\/images.storychief.com\/account_6827\/notion-software-walkthroughs-with-examples_b362653ef176314407e74d6e00ab2bc5_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/notion-software-walkthroughs-with-examples_b362653ef176314407e74d6e00ab2bc5_800.png\" alt=\"Notion-Software-walkthroughs-with-examples\" \/><\/picture><figcaption>Notion&#8217;s onboarding checklist.<\/figcaption><\/figure>\n<h3 id=\"98os0\"><strong>7. Figma<\/strong><\/h3>\n<p>Figma is a cloud-based design tool widely used for user interface <a href=\"https:\/\/userpilot.com\/blog\/product-design-tools\/\" target=\"_blank\" rel=\"noopener noreferrer\">design and prototyping<\/a>.<\/p>\n<p>Like Notion, Figma provides branched onboarding based on its two main use cases:<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/figma-welcome-screen_fa3b511a8ae6c6b74d5dc023bda1bc3c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/figma-welcome-screen_fa3b511a8ae6c6b74d5dc023bda1bc3c_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/figma-welcome-screen_fa3b511a8ae6c6b74d5dc023bda1bc3c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/figma-welcome-screen_fa3b511a8ae6c6b74d5dc023bda1bc3c_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/figma-welcome-screen_fa3b511a8ae6c6b74d5dc023bda1bc3c_800.png\" alt=\"Figma-welcome-screen\" \/><\/picture><figcaption>Figma&#8217;s welcome survey.<\/figcaption><\/figure>\n<p>Instead of greeting new users with an <a href=\"https:\/\/userpilot.com\/blog\/empty-state-time-to-value\/\" target=\"_blank\" rel=\"noopener noreferrer\">empty state<\/a>, Figma uses onboarding videos and demo content to guide users and help them start designing with confidence.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_246049614c20907900ebeee092d4872f_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_246049614c20907900ebeee092d4872f_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_246049614c20907900ebeee092d4872f_800.png\" alt=\"figma-interactive-walkthroughs\" \/><\/picture><figcaption>Figma empty state.<\/figcaption><\/figure>\n<h3 id=\"9j3ro\"><strong>8. ProdPad<\/strong><\/h3>\n<p>PropPad is a <a href=\"https:\/\/userpilot.com\/blog\/product-management-tools-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">product management tool<\/a> that helps product teams with roadmapping, idea management, and customer feedback.<\/p>\n<p>This platform uses <a href=\"https:\/\/userpilot.com\/blog\/gamification-strategies-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">gamified onboarding<\/a> to keep users engaged. For example, trial users can earn extra days on the app by completing the onboarding tasks.<\/p>\n<p>These tasks allow ProdPad to collect data about the user&#8217;s project. Completing onboarding tasks leads to a quick aha moment for the user, which makes them more willing to continue the trial and consider upgrading before the <a href=\"https:\/\/userpilot.com\/blog\/free-trial-length-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">trial period<\/a> ends.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/prodpad-gamification_5b5cc0facfa309c5cffb197f45741922_800.png 1x, https:\/\/images.storychief.com\/account_6827\/prodpad-gamification_5b5cc0facfa309c5cffb197f45741922_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/prodpad-gamification_5b5cc0facfa309c5cffb197f45741922_800.png 1x, https:\/\/images.storychief.com\/account_6827\/prodpad-gamification_5b5cc0facfa309c5cffb197f45741922_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/prodpad-gamification_5b5cc0facfa309c5cffb197f45741922_800.png\" alt=\"Prodpad-gamification\" \/><\/picture><figcaption>Gamified onboarding.<\/figcaption><\/figure>\n<p>After the user agrees to explore ProdPad, they&#8217;re taken to a getting started page that contains a checklist of key tasks and a progress bar showing what remains uncompleted.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/prodpad-software-walkthroughs-with-examples_9e7526eba2a9ebac7ab5280cff211759_800.png 1x, https:\/\/images.storychief.com\/account_6827\/prodpad-software-walkthroughs-with-examples_9e7526eba2a9ebac7ab5280cff211759_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/prodpad-software-walkthroughs-with-examples_9e7526eba2a9ebac7ab5280cff211759_800.png 1x, https:\/\/images.storychief.com\/account_6827\/prodpad-software-walkthroughs-with-examples_9e7526eba2a9ebac7ab5280cff211759_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/prodpad-software-walkthroughs-with-examples_9e7526eba2a9ebac7ab5280cff211759_800.png\" alt=\"ProdPad-Software-walkthroughs-with-examples\" \/><\/picture><figcaption>ProdPad user onboarding.<\/figcaption><\/figure>\n<h3 id=\"75g75\"><strong>9. Slack<\/strong><\/h3>\n<p>Slack is a popular business communication tool that allows teams to communicate with each other, share files easily, and organize team conversations into channels.<\/p>\n<p>The onboarding starts with a quick <a href=\"https:\/\/userpilot.com\/blog\/user-surveys\/\" target=\"_blank\" rel=\"noopener noreferrer\">survey<\/a> asking users their company or team name. Slack uses this information to name the company&#8217;s workspace, immediately giving users a sense of ownership with personalization.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_dd69758cc56c017519e49dc21844cdbe_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_dd69758cc56c017519e49dc21844cdbe_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_dd69758cc56c017519e49dc21844cdbe_800.png\" alt=\"Slack-welcome-page\" \/><\/picture><figcaption>Slack&#8217;s onboarding survey.<\/figcaption><\/figure>\n<p>Slack completes the onboarding with a <a href=\"https:\/\/userpilot.com\/blog\/product-tours\/\" target=\"_blank\" rel=\"noopener noreferrer\">guided tour<\/a> that teaches users how to create channels, chat with team members, and perform other actions.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_70624c92f99dfaebbe12242a24ccec1d_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_70624c92f99dfaebbe12242a24ccec1d_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_70624c92f99dfaebbe12242a24ccec1d_800.png\" alt=\"Slack-tooltips\" \/><\/picture><figcaption>Slack&#8217;s onboarding tooltip.<\/figcaption><\/figure>\n<h3 id=\"d2gv0\"><strong>10. Canva<\/strong><\/h3>\n<p>Canva is a graphic design platform that simplifies the process of creating digital graphics.<\/p>\n<p>Like most tools with diverse use cases, Canva begins its <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-process\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding process<\/a> by asking new users what they intend to achieve with the tool.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_c6a50d52bfef27cc762253bfa2bab166_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_c6a50d52bfef27cc762253bfa2bab166_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/image_c6a50d52bfef27cc762253bfa2bab166_800.png\" alt=\"Canva-branched-onboarding \" \/><\/picture><figcaption>Canva&#8217;s onboarding survey.<\/figcaption><\/figure>\n<p>The next <a href=\"https:\/\/userpilot.com\/blog\/onboarding-screen\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding screen<\/a> prompts users to explore the tool, asking them to &#8220;play in Canva.&#8221; When new users click that option, they&#8217;ll receive a quick in-app walkthrough showing them how to design with Canva&#8217;s tools.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/design-with-canva_f8660f4708e98c680e2a305f58b8291c_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/design-with-canva_f8660f4708e98c680e2a305f58b8291c_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/design-with-canva_f8660f4708e98c680e2a305f58b8291c_800.png\" alt=\"Inviting users to design in Canva.\" \/><\/picture><figcaption>Inviting users to design in Canva.<\/figcaption><\/figure>\n<h2 id=\"eqa9a\"><strong>How to create walkthroughs that drive product activation<\/strong><\/h2>\n<p>Now that you&#8217;ve seen what effective product walkthroughs look like, it&#8217;s time to start building yours.<\/p>\n<h3 id=\"c39ko\"><strong>1. Define a specific goal for your product walkthrough<\/strong><\/h3>\n<p>A clear <a href=\"https:\/\/userpilot.com\/blog\/product-goals\/\" target=\"_blank\" rel=\"noopener noreferrer\">goal <\/a>gives you a target and lets you measure your walkthrough&#8217;s success. Without one, you&#8217;ll be designing in the dark.<\/p>\n<p>Here are examples of walkthrough goals you could set:<\/p>\n<ul>\n<li>Demonstrate <a href=\"https:\/\/userpilot.com\/blog\/product-value\/\" target=\"_blank\" rel=\"noopener noreferrer\">product value<\/a> within the first few uses.<\/li>\n<li><a href=\"https:\/\/userpilot.com\/blog\/reduce-churn-rate\/\" target=\"_blank\" rel=\"noopener noreferrer\">Reduce churn<\/a> by guiding users to a paid plan (for <a href=\"https:\/\/userpilot.com\/blog\/freemium-strategy\/\" target=\"_blank\" rel=\"noopener noreferrer\">freemium products<\/a>).<\/li>\n<li>Increase the<a href=\"https:\/\/userpilot.com\/blog\/feature-adoption\/\" target=\"_blank\" rel=\"noopener noreferrer\"> adoption<\/a> of underutilized, high-value parts of your product.<\/li>\n<\/ul>\n<p>If you\u2019re unsure how to set the right goals, use the SMART goal-setting framework\u2014ensure your targets are Specific, Measurable, Achievable, Relevant, and Time-bound.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/goal-setting-frameworks-app-feedback_be96771ca962d0baae815243579c9282_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/goal-setting-frameworks-app-feedback_be96771ca962d0baae815243579c9282_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/goal-setting-frameworks-app-feedback_be96771ca962d0baae815243579c9282_800.png\" alt=\"Goal-Setting-Frameworks_app-feedback\" \/><\/picture><figcaption>SMART goal-setting framework.<\/figcaption><\/figure>\n<h3 id=\"df5e1\"><strong>2. Dig into user behavior data to identify key features<\/strong><\/h3>\n<p><a href=\"https:\/\/userpilot.com\/blog\/user-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">Analyze user behavior data<\/a> to understand how users interact with your product. Look for patterns that indicate common paths users take that lead to successful outcomes, and identify which features lead to activation.<\/p>\n<p>You can also implement <a href=\"https:\/\/userpilot.com\/blog\/funnel-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">funnel analysis <\/a>to understand drop-off points in the user journey\u2014this will allow you to identify areas of your tool that need better guidance.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/funnel-analysis-userpilot_e10e10bc0477b9fea9e82de7b34d1ef5_800.png 1x, https:\/\/images.storychief.com\/account_6827\/funnel-analysis-userpilot_e10e10bc0477b9fea9e82de7b34d1ef5_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/funnel-analysis-userpilot_e10e10bc0477b9fea9e82de7b34d1ef5_800.png 1x, https:\/\/images.storychief.com\/account_6827\/funnel-analysis-userpilot_e10e10bc0477b9fea9e82de7b34d1ef5_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/funnel-analysis-userpilot_e10e10bc0477b9fea9e82de7b34d1ef5_800.png\" alt=\"funnel-analysis-Userpilot\" \/><\/picture><figcaption>Funnel analysis example<\/figcaption><\/figure>\n<h3 id=\"53gne\"><strong>3. Create interactive walkthroughs to educate users<\/strong><\/h3>\n<p>You have two options for this: code from scratch or use <a href=\"https:\/\/userpilot.com\/blog\/walkthrough-software\/\">walkthrough software<\/a>.<\/p>\n<p>The second option will save you time and help you iterate quickly. No-code walkthrough tools allow you to customize your walkthroughs as desired without any coding pains or bugs. In addition, it also grants you access to performance analytics so you see what\u2019s working and what areas of your onboarding need enhancements.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/onboarding-flow-example_e3f8978bc9f006e6f74717ea7d859451_800.png 1x, https:\/\/images.storychief.com\/account_6827\/onboarding-flow-example_e3f8978bc9f006e6f74717ea7d859451_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/onboarding-flow-example_e3f8978bc9f006e6f74717ea7d859451_800.png 1x, https:\/\/images.storychief.com\/account_6827\/onboarding-flow-example_e3f8978bc9f006e6f74717ea7d859451_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/onboarding-flow-example_e3f8978bc9f006e6f74717ea7d859451_800.png\" alt=\"onboarding-flow-example\" \/><\/picture><figcaption>Product walkthrough tooltips<\/figcaption><\/figure>\n<h3 id=\"4spfj\"><strong>4. Monitor how users progress through your walkthrough to optimize it<\/strong><\/h3>\n<p>It\u2019s unlikely that your walkthrough will be perfect on the first try, so monitor it to see how it&#8217;s performing against your goal. For example, if you want to <a href=\"https:\/\/userpilot.com\/blog\/reduce-time-to-value-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">reduce the time to value<\/a> and <a href=\"https:\/\/userpilot.com\/blog\/how-to-increase-user-adoption\/\" target=\"_blank\" rel=\"noopener noreferrer\">boost adoption<\/a>, check to see if your adoption rates have changed since you created or updated your walkthrough.<\/p>\n<p>Depending on your objectives, you might need to<a href=\"https:\/\/userpilot.com\/blog\/types-of-product-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\"> measure several metrics<\/a> to determine if you\u2019re succeeding. However, it can be tiring to track metrics across different spreadsheets.<\/p>\n<p>This is where an <a href=\"https:\/\/userpilot.com\/blog\/analytics-dashboard\/\" target=\"_blank\" rel=\"noopener noreferrer\">analytics dashboard <\/a>comes in. With a dashboard like the one below, you\u2019ll instantly get a snapshot of your key metrics and know which is improving.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/flow-analytics-1-userpilot-software-walkthroughs-with-examples_da903ca757d8408f7a39a79e337ff47e_800.png 1x, https:\/\/images.storychief.com\/account_6827\/flow-analytics-1-userpilot-software-walkthroughs-with-examples_da903ca757d8408f7a39a79e337ff47e_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/flow-analytics-1-userpilot-software-walkthroughs-with-examples_da903ca757d8408f7a39a79e337ff47e_800.png 1x, https:\/\/images.storychief.com\/account_6827\/flow-analytics-1-userpilot-software-walkthroughs-with-examples_da903ca757d8408f7a39a79e337ff47e_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/flow-analytics-1-userpilot-software-walkthroughs-with-examples_da903ca757d8408f7a39a79e337ff47e_800.png\" alt=\"flow_analytics_1-Userpilot-Software-walkthroughs-with-examples\" \/><\/picture><figcaption>Access predefined analytics dashboards or build from scratch with a tool<\/figcaption><\/figure>\n<h3 id=\"8p1ne\"><strong>5. Collect user feedback to identify friction<\/strong><\/h3>\n<p>In addition to <a href=\"https:\/\/userpilot.com\/blog\/quantitative-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">quantitative data,<\/a> gather qualitative feedback from users about their experience with the walkthrough. <a href=\"https:\/\/userpilot.com\/blog\/customer-segmentation\/\" target=\"_blank\" rel=\"noopener noreferrer\">Segment users<\/a> who completed the walkthrough and trigger simple in-app feedback surveys that ask how they feel about the process and where they encountered <a href=\"https:\/\/userpilot.com\/blog\/customer-friction\/\" target=\"_blank\" rel=\"noopener noreferrer\">friction<\/a>.<\/p>\n<p><a href=\"https:\/\/userpilot.com\/blog\/feedback-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">Analyze the feedback<\/a> and find ways to improve your onboarding experience.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/userpilot-survey_0367419816bbb5d253ffa8cf9ec7e2e5_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/userpilot-survey_0367419816bbb5d253ffa8cf9ec7e2e5_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/userpilot-survey_0367419816bbb5d253ffa8cf9ec7e2e5_800.png\" alt=\"Userpilot-survey\" \/><\/picture><figcaption>Build and analyze in-app feedback surveys code-free<\/figcaption><\/figure>\n<h3 id=\"38c4o\"><strong>6. A\/B test different product walkthroughs to drive better results<\/strong><\/h3>\n<p>Finally, use <a href=\"https:\/\/userpilot.com\/blog\/ab-testing-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">A\/B testing<\/a> to compare different versions of your walkthroughs. This can involve testing variations in the content, format, length, and interactive elements of the walkthroughs.<\/p>\n<p>By systematically comparing different approaches, you can determine which walkthrough best achieves your defined goals, <a href=\"https:\/\/userpilot.com\/blog\/drop-off-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">minimizes user drop-offs<\/a>, and drives higher product activation.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/ab-testing-saas-product-management_24d8d2e73a9f713cf00ec20b91c19604_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/ab-testing-saas-product-management_24d8d2e73a9f713cf00ec20b91c19604_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/09\/ab-testing-saas-product-management_24d8d2e73a9f713cf00ec20b91c19604_800.png\" alt=\"ab-testing_saas-product-management\" \/><\/picture><figcaption>A\/B test example<\/figcaption><\/figure>\n<h2 id=\"f4itd\"><strong>Best practices for creating a software walkthrough to guide users<\/strong><\/h2>\n<p>To maximize their effectiveness, it&#8217;s crucial to design walkthroughs thoughtfully, ensuring they are accessible, engaging, and aligned with <a href=\"https:\/\/userpilot.com\/blog\/user-needs-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">user needs<\/a> and expectations. Here are some best practices to follow:<\/p>\n<ul>\n<li><strong>Use simple language<\/strong>: Write as if you&#8217;re explaining your product to a friend who knows nothing about your tool. This creates a smoother experience and helps you create a more <a href=\"https:\/\/userpilot.com\/blog\/empathy-in-ux-design\/\" target=\"_blank\" rel=\"noopener noreferrer\">empathic UX<\/a>, allowing users to grasp concepts quickly.<\/li>\n<li><strong>Consider adding secondary onboarding<\/strong>: Once users understand core features, gently utilize walkthroughs to highlight less obvious but useful parts of your product. This layered approach helps elevate the user experience and increase <a href=\"https:\/\/userpilot.com\/blog\/increase-product-stickiness-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">product stickiness<\/a>.<\/li>\n<li><strong>Localize your walkthrough<\/strong>: Product walkthroughs in a user\u2019s native language make the experience intuitive and inclusive, creating a great first impression. Most walkthrough tools feature <a href=\"https:\/\/userpilot.com\/blog\/content-localization\/\" target=\"_blank\" rel=\"noopener noreferrer\">content localization<\/a>.<\/li>\n<li><strong>Style it to match your brand<\/strong>: Use your walkthrough as an extension of your brand&#8217;s personality and visual elements. A <a href=\"https:\/\/userpilot.com\/blog\/how-to-build-a-consistent-brand-experience-tips\/\" target=\"_blank\" rel=\"noopener noreferrer\">consistent visual experience <\/a>subconsciously assures users they&#8217;re in the right place, leading to higher engagement.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Frustrated trying to design interactive software walkthroughs that drive activation? It&#8217;s a common experience. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. We also covered best practices to ensure your walkthroughs get high user engagement.<\/p>\n","protected":false},"author":64,"featured_media":185092,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[488],"tags":[1837,332,6133,1835,169,365,316,201],"class_list":["post-185090","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-engagement","tag-boost-engagement","tag-customer-engagement","tag-drive-activation","tag-increase-engagement","tag-interactive-walkthroughs","tag-product-tours","tag-user-engagement","tag-user-experience"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>10 Interactive Software Walkthroughs With Examples<\/title>\n<meta name=\"description\" content=\"Looking for software walkthrough examples for inspiration? We handpicked a few examples and discussed what made them effective.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"10 Interactive Software Walkthroughs With Examples\" \/>\n<meta property=\"og:description\" content=\"Looking for software walkthrough examples for inspiration? We handpicked a few examples and discussed what made them effective.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/\" \/>\n<meta property=\"og:site_name\" content=\"Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-05-07T21:05:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-27T16:00:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/05\/10-interactive-software-walkthroughs-with-examples_1f20a43a2a3fcc49dc12cc686dc9dd69_2000.png\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1309\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nat\u00e1lia Kimli\u010dkov\u00e1\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nat\u00e1lia Kimli\u010dkov\u00e1\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"17 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/\"},\"author\":{\"name\":\"Nat\u00e1lia Kimli\u010dkov\u00e1\",\"@id\":\"https:\/\/userpilot.com\/blog\/#\/schema\/person\/fcf0589d0f896b365adeb8a395009259\"},\"headline\":\"10 Interactive Software Walkthroughs With Examples\",\"datePublished\":\"2024-05-07T21:05:14+00:00\",\"dateModified\":\"2026-02-27T16:00:54+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/\"},\"wordCount\":2313,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/05\/10-interactive-software-walkthroughs-with-examples_1f20a43a2a3fcc49dc12cc686dc9dd69_2000.png\",\"keywords\":[\"boost engagement\",\"customer engagement\",\"drive activation\",\"increase engagement\",\"interactive walkthroughs\",\"product tours\",\"user engagement\",\"User Experience\"],\"articleSection\":[\"User Engagement\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/\",\"url\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/\",\"name\":\"10 Interactive Software Walkthroughs With Examples\",\"isPartOf\":{\"@id\":\"https:\/\/userpilot.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/userpilot.com\/blog\/interactive-software-walkthroughs\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/05\/10-interactive-software-walkthroughs-with-examples_1f20a43a2a3fcc49dc12cc686dc9dd69_2000.png\",\"datePublished\":\"2024-05-07T21:05:14+00:00\",\"dateModified\":\"2026-02-27T16:00:54+00:00\",\"author\":{\"@id\":\"https:\/\/userpilot.com\/blog\/#\/schema\/person\/fcf0589d0f896b365adeb8a395009259\"},\"description\":\"Looking for software walkthrough examples for inspiration? 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