{"id":188808,"date":"2024-05-29T23:25:33","date_gmt":"2024-05-29T23:25:33","guid":{"rendered":"https:\/\/userpilot.com\/blog\/cuvama-case-study\/"},"modified":"2026-04-06T23:07:45","modified_gmt":"2026-04-06T23:07:45","slug":"cuvama-case-study","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/cuvama-case-study\/","title":{"rendered":"How an Ex-Pendo Customer Found Better Value for Money and Usability with Userpilot"},"content":{"rendered":"<p>Cuvama, a value selling platform, helps sales and customer success teams identify pain points, sell outcomes, and reinforce success. For this to actualize, <a href=\"https:\/\/cuvama.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cuvama<\/a> first needed to guide its users towards adopting its product and using it effectively to achieve success.<\/p>\n<p>Initially, they trusted Pendo, a popular <a href=\"https:\/\/userpilot.com\/blog\/digital-adoption\/\">digital adoption<\/a> tool, for the job. However, a difficult configuration and clunky interface led Cuvama to <a href=\"https:\/\/userpilot.com\/\">Userpilot<\/a>, which enabled them to <a href=\"https:\/\/userpilot.com\/product\/product-analytics\/\" target=\"_blank\" rel=\"noopener noreferrer\">monitor customer behavior<\/a> and guide users successfully.<\/p>\n<p>Leyre Iniguez, Customer Experience Lead at Cuvama, shares how they leveraged Userpilot to achieve their business goals.<\/p>\n<p><!-- Userpilot Case Study Interactive Quiz --><\/p>\n<div id=\"userpilot-quiz-container\">\n<div id=\"up-progress-container\"><\/div>\n<\/div>\n<h2 id=\"5tpfv\"><strong>Overview of Cuvama case study<\/strong><\/h2>\n<ul>\n<li><strong>Challenge<\/strong>: Cuvama found it difficult to use <a href=\"https:\/\/userpilot.com\/blog\/pendo-onboarding\/\" target=\"_blank\" rel=\"noopener noreferrer\">Pendo for its onboarding<\/a> and analytics needs due to its complex configuration and difficult interface. This resulted in the team using the product less often despite Pendo being an expensive tool.<\/li>\n<li><strong>Solution<\/strong>: Cuvama transitioned to Userpilot and was soon a fan of its <a href=\"https:\/\/userpilot.com\/blog\/how-does-userpilot-implementation-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">easy configuration<\/a> and user-friendly interface. They used Userpilot for onboarding new users, announcing updates\/features, providing support through a <a href=\"https:\/\/userpilot.com\/blog\/resource-center-editor-userpilot\/\" target=\"_blank\" rel=\"noopener noreferrer\">resource center<\/a>, and analyzing customer behavior data.<\/li>\n<li><strong>Results<\/strong>: Cuvama got greater value from using the different features Userpilot offered compared to Pendo. They were also able to easily access <a href=\"https:\/\/userpilot.com\/blog\/customer-behavior-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">customer behavior<\/a> data without relying on the engineering team.<\/li>\n<li>Userpilot offers a more intuitive user experience and greater value for money than Pendo. <a href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Book a demo<\/a> to learn how Userpilot can help you achieve product success.<\/li>\n<\/ul>\n<h2 id=\"11atk\">Challenge: Extracting value from Pendo<\/h2>\n<p>Cuvama faced a few challenges when <a href=\"https:\/\/userpilot.com\/blog\/pendo-features-review\/\" target=\"_blank\" rel=\"noopener noreferrer\">using Pendo<\/a> for its onboarding and analytics needs.<\/p>\n<p>For starters, the configuration was complex, and the interface wasn&#8217;t the most intuitive. For this Leyre says:<\/p>\n<blockquote><p>Pendo was complicated to setup and maintain.<br \/>\n<em>&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<p>But that was just the tip of the iceberg. Using Pendo to create flows for different segments was another challenge.<\/p>\n<blockquote><p>With Pendo, I could not do, or at least I didn&#8217;t know how to easily do, specific flows for specific companies.<br \/>\n<em>&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<p>The <a href=\"https:\/\/userpilot.com\/blog\/pendo-analytics-review\/\" target=\"_blank\" rel=\"noopener noreferrer\">analytics features<\/a> that Pendo prides on weren\u2019t user-friendly as well &#8211; to the extent that Leyre avoided them altogether. The high price tag that Pendo has made things even worse.<\/p>\n<blockquote><p>High price was one of the decision criteria to move from Pendo because we were paying lots, and we were not using it.<br \/>\n<em>&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<h2 id=\"f846n\">Solution: Moving to another tool<\/h2>\n<p>Cuvama was in the market for a user-friendly adoption tool and decided to give <a href=\"https:\/\/userpilot.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a> a try. Things looked brighter just from the demo call.<\/p>\n<blockquote><p>What I really appreciated from the demo when I was talking with Userpilot was the interface within the app. So that was what really made me change because you had that plug-in that goes into the browser, and I can easily change everything and see how it&#8217;s changing live in the browser.<br \/>\n<em>&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<p>Leyre leveraged Userpilot for 3 main purposes:<\/p>\n<h3 id=\"e8f97\">1. Flows for user onboarding<\/h3>\n<p>Every time a new user signs up, they are shown an <a href=\"https:\/\/userpilot.com\/blog\/best-user-onboarding-experience\/\" target=\"_blank\" rel=\"noopener noreferrer\">onboarding flow<\/a> that Leyre created in Userpilot. The flow welcomes them and guides them through Cuvama\u2019s basic functionality.<\/p>\n<p>Leyre also created specific flows tailored to the needs of certain users. This way, she can show them relevant information and engage them effectively. <a href=\"https:\/\/userpilot.com\/blog\/pendo-vs-userpilot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Compared to Pendo<\/a>, Leyre found this much easier and faster to do in Userpilot.<\/p>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-flows_e342ae66450c1e47ae0b4208dc4e3247_800.png 1x, https:\/\/images.storychief.com\/account_6827\/cuvama-flows_e342ae66450c1e47ae0b4208dc4e3247_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-flows_e342ae66450c1e47ae0b4208dc4e3247_800.png 1x, https:\/\/images.storychief.com\/account_6827\/cuvama-flows_e342ae66450c1e47ae0b4208dc4e3247_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-flows_e342ae66450c1e47ae0b4208dc4e3247_800.png\" alt=\"cuvama-flows\" \/><\/picture><figcaption>A flow created by Cuvama in <a href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>.<\/figcaption><\/figure>\n<h3 id=\"9ck3c\">2. Resource center to assist customers in-app<\/h3>\n<p>To inform about <a href=\"https:\/\/userpilot.com\/blog\/product-updates-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">product updates<\/a> and provide support to users, Leyre created a resource center that is available 24\/7 in-app. This included a checklist to guide users, how-to videos, case studies, <a href=\"https:\/\/userpilot.com\/blog\/user-feedback-survey-saas\/\">a feedback survey<\/a>, and more.<\/p>\n<blockquote><p>I&#8217;m very happy to have the resource center because compared to Pendo, this is a much better solution.<br \/>\n<em>&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-resource-center_8a26e2d6a7c9f4b08ab901cb6bb3eaef_800.png 1x, https:\/\/images.storychief.com\/account_6827\/cuvama-resource-center_8a26e2d6a7c9f4b08ab901cb6bb3eaef_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-resource-center_8a26e2d6a7c9f4b08ab901cb6bb3eaef_800.png 1x, https:\/\/images.storychief.com\/account_6827\/cuvama-resource-center_8a26e2d6a7c9f4b08ab901cb6bb3eaef_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-resource-center_8a26e2d6a7c9f4b08ab901cb6bb3eaef_800.png\" alt=\"cuvama-resource-center\" \/><\/picture><figcaption>Resource center created by Cuvama using <a href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>.<\/figcaption><\/figure>\n<h3 id=\"45jmm\">3. <strong>Analytics to monitor user behavior<\/strong><\/h3>\n<p>Leyre performed <a href=\"https:\/\/userpilot.com\/blog\/userpilot-paths\/\" target=\"_blank\" rel=\"noopener noreferrer\">path analysis<\/a> to track the paths users take within the application. Through this analysis, she discovered that some customers were encountering an error message. By clicking on the specific segment in the report, she identified the exact users who experienced this issue.<\/p>\n<p>She then accessed their <a href=\"https:\/\/userpilot.com\/blog\/user-profile\/\" target=\"_blank\" rel=\"noopener noreferrer\">profile information<\/a> by clicking on their individual names in the paths report, contacted them directly, and discussed the error to resolve it.<\/p>\n<blockquote><p>I love the user profiles feature. I can come here and directly see who is my user who is having those problems so I can directly contact the person and check out what&#8217;s going on.<br \/>\n<em>&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-user-profiles_a67adb4cf9352b7e5a80ea1c053c1360_800.png 1x, https:\/\/images.storychief.com\/account_6827\/cuvama-user-profiles_a67adb4cf9352b7e5a80ea1c053c1360_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-user-profiles_a67adb4cf9352b7e5a80ea1c053c1360_800.png 1x, https:\/\/images.storychief.com\/account_6827\/cuvama-user-profiles_a67adb4cf9352b7e5a80ea1c053c1360_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/cuvama-user-profiles_a67adb4cf9352b7e5a80ea1c053c1360_800.png\" alt=\"cuvama-user-profiles\" \/><\/picture><figcaption>User profile data.<\/figcaption><\/figure>\n<h2 id=\"f2251\">Results: Greater value for money and usability with Userpilot<\/h2>\n<p>Leyre found Userpilot much easier to use, considering its <a href=\"https:\/\/userpilot.com\/blog\/how-does-userpilot-implementation-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">straightforward configuration<\/a> and user-friendly interface.<\/p>\n<blockquote><p>Because Userpilot is easier to configure and to work with, I&#8217;m getting much more value than with Pendo.<em><br \/>\n&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<p>Leyre also appreciated how <a href=\"https:\/\/userpilot.com\/blog\/userpilot-features\/\" target=\"_blank\" rel=\"noopener noreferrer\">well-rounded Userpilot<\/a> is and how she could complete multiple tasks using a single solution and that too without any engineering help.<\/p>\n<blockquote><p>I like that I can use Userpilot for 3 areas; guides (flows), analytics, and resource center. So I like that from that sense it is a complete solution. And I really like that I have now access to what my users are doing without needing to ask the engineering team.<br \/>\n<em>&#8211; Leyre Iniguez, Customer Experience Lead <\/em><\/p><\/blockquote>\n<p>Considering the usage she got from Userpilot, Leyre is happy with the value of money she received compared to Pendo.<\/p>\n<h2 id=\"8rko1\">Userpilot &#8211; the best product growth tool in the market<\/h2>\n<p>If you\u2019re on the search for a new <a href=\"https:\/\/userpilot.com\/blog\/product-growth-tools-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">product growth tool<\/a> or are transitioning from Pendo, Userpilot has a vast functionality to offer. Here are some of its top features:<\/p>\n<ul>\n<li>Create in-app experiences no-code using the <a href=\"https:\/\/userpilot.com\/blog\/onboarding-ux-patterns\/\" target=\"_blank\" rel=\"noopener noreferrer\">available UI patterns<\/a>. Choose your desired template or create one from scratch, customize it with the WYSIWYG editor, localize it for different audiences, and launch it contextually.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/create-flow_d2ff362ee61ac211e678b313a9593acc_800.png 1x, https:\/\/images.storychief.com\/account_6827\/create-flow_d2ff362ee61ac211e678b313a9593acc_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/create-flow_d2ff362ee61ac211e678b313a9593acc_800.png 1x, https:\/\/images.storychief.com\/account_6827\/create-flow_d2ff362ee61ac211e678b313a9593acc_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/create-flow_d2ff362ee61ac211e678b313a9593acc_800.png\" alt=\"create-flow\" \/><\/picture><figcaption>UI patterns.<\/figcaption><\/figure>\n<ul>\n<li>Analyze customer data using various reports: <a href=\"https:\/\/userpilot.com\/blog\/how-to-perform-funnel-analysis-in-userpilot\/\" target=\"_blank\" rel=\"noopener noreferrer\">funnel analysis<\/a> to monitor the customer journey, path analysis to track user navigation in-app, <a href=\"https:\/\/userpilot.com\/blog\/cohort-retention-analysis\/\">cohort retention analysis<\/a> to measure retention levels, and <a href=\"https:\/\/userpilot.com\/blog\/trend-analysis-reports\/\" target=\"_blank\" rel=\"noopener noreferrer\">trend analysis<\/a> to identify user behavior patterns.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/new-users-path-analysis_ff3ffde72123f8f7990a0e9e7757284e_800.png 1x, https:\/\/images.storychief.com\/account_6827\/new-users-path-analysis_ff3ffde72123f8f7990a0e9e7757284e_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/new-users-path-analysis_ff3ffde72123f8f7990a0e9e7757284e_800.png 1x, https:\/\/images.storychief.com\/account_6827\/new-users-path-analysis_ff3ffde72123f8f7990a0e9e7757284e_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/new-users-path-analysis_ff3ffde72123f8f7990a0e9e7757284e_800.png\" alt=\"new-users-path-analysis\" \/><\/picture><figcaption>Path analysis.<\/figcaption><\/figure>\n<ul>\n<li>Monitor and visualize important metrics and reports on <a href=\"https:\/\/userpilot.com\/blog\/analytics-dashboard\/\" target=\"_blank\" rel=\"noopener noreferrer\">analytics dashboards<\/a>. Use premade dashboards or create a custom one from scratch.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/products-usage-dashboard-1_6ac685709cd2831377215e3b9617df1c.gif 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/products-usage-dashboard-1_6ac685709cd2831377215e3b9617df1c.gif 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/products-usage-dashboard-1_6ac685709cd2831377215e3b9617df1c.gif\" alt=\"products-usage-dashboard\" \/><\/picture><figcaption>Product usage dashboard.<\/figcaption><\/figure>\n<ul>\n<li>Trigger in-app surveys for different customer segments using the survey templates available (CSAT, CES, PMF, and more). Customize their appearance, add a progress bar, and <a href=\"https:\/\/userpilot.com\/blog\/survey-translation\/\" target=\"_blank\" rel=\"noopener noreferrer\">translate it into multiple languages<\/a>.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/survey-templates-all-1_06370dd8772a885546f189911cbf9362.gif 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/survey-templates-all-1_06370dd8772a885546f189911cbf9362.gif 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/survey-templates-all-1_06370dd8772a885546f189911cbf9362.gif\" alt=\"survey-templates\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a> survey templates.<\/figcaption><\/figure>\n<ul>\n<li>Launch an <a href=\"https:\/\/userpilot.com\/blog\/in-app-resource-center\/\" target=\"_blank\" rel=\"noopener noreferrer\">in-app resource center<\/a> to provide on-demand support to users. Add videos, include a help center, <a href=\"https:\/\/userpilot.com\/blog\/product-updates-guide\/\">announce product updates<\/a>, ask for feedback, and more in the resource center.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/userpilot-resource-center_075935fa0c3aa2c5e0598d74ef26ddfc_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-resource-center_075935fa0c3aa2c5e0598d74ef26ddfc_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/userpilot-resource-center_075935fa0c3aa2c5e0598d74ef26ddfc_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-resource-center_075935fa0c3aa2c5e0598d74ef26ddfc_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2026\/02\/userpilot-resource-center_075935fa0c3aa2c5e0598d74ef26ddfc_800.png\" alt=\"userpilot-resource-center\" \/><\/picture><figcaption>Resource center.<\/figcaption><\/figure>\n<p>Interested in what you\u2019re reading? <a href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Book a demo<\/a> to learn more about what Userpilot has to offer and to see the product in action.<\/p>\n<h2 id=\"5hqnq\">Conclusion<\/h2>\n<p>Moving on from a difficult to configure and use Pendo, Leyre found success with Userpilot. She created flows to guide users, set up a resource center to provide support, and analyzed data to identify friction in the customer journey &#8211; all within a user-friendly interface.<\/p>\n<p>If you want to streamline your product experiences without the steep learning curve, try Userpilot. <a href=\"https:\/\/userpilot.com\/userpilot-demo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Book a demo<\/a> to learn more.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Moving on from a difficult to configure and use Pendo, Leyre found success with Userpilot. She created flows to guide users, set up a resource center to provide support, and analyzed data to identify friction in the customer journey &#8211; all within a user-friendly interface.<\/p>\n","protected":false},"author":64,"featured_media":188810,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[107],"tags":[446,6047,384,387,52,895,201,50],"class_list":["post-188808","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","tag-customer-experience","tag-path-analysis","tag-pendo","tag-pendo-vs-userpilot","tag-product-experience","tag-resource-center","tag-user-experience","tag-user-onboarding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How an Ex-Pendo Customer Found Better Value for Money and Usability with Userpilot<\/title>\n<meta name=\"description\" content=\"Learn how Cuvama shifted from a difficult-to-configure Pendo to a user-friendly Userpilot, using its features to improve user experiences.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/userpilot.com\/blog\/cuvama-case-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How an Ex-Pendo Customer Found Better Value for Money and Usability with Userpilot\" \/>\n<meta property=\"og:description\" content=\"Learn how Cuvama shifted from a difficult-to-configure Pendo to a user-friendly Userpilot, using its features to improve user experiences.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/userpilot.com\/blog\/cuvama-case-study\/\" \/>\n<meta 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