{"id":2366,"date":"2025-04-28T12:34:00","date_gmt":"2025-04-28T12:34:00","guid":{"rendered":"https:\/\/userpilot.com\/blog\/interactive-walkthroughs-improve-onboarding\/"},"modified":"2026-04-07T17:49:23","modified_gmt":"2026-04-07T17:49:23","slug":"interactive-walkthroughs-improve-onboarding","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/interactive-walkthroughs-improve-onboarding\/","title":{"rendered":"9 Interactive Walkthrough Examples for Better Onboarding"},"content":{"rendered":"

Imagine opening a new app, eager to explore its features, only to be bombarded with confusing menus and endless options.<\/p>

Frustrating, right?<\/p>

That\u2019s where interactive walkthroughs come into play. It guides users through the initial setup, making the user onboarding<\/a> experience smooth, engaging, and even enjoyable.<\/p>

In this article, we\u2019ll show you nine inspiring app walkthrough examples, how to build your own, and which tools to use.<\/p>

Examples of the best interactive walkthroughs for user onboarding<\/h2>

Building a good walkthrough can be challenging. You run the risk of losing the user if you make it too long. If you keep it brief, people might not learn enough about your essential features.<\/p>

Too dull? Gone. Too showy? Distracted.<\/p>

Here are nine successful interactive walkthrough examples<\/a> to help you understand what to do:<\/p>

Example 1: Attention Insight improved its user activation by 47%<\/h3>

Attention Insight had a solid product\u2014a heatmap analysis tool with one-click trial signup. But there was one problem: users weren\u2019t activating.<\/p>

Instead of crossing fingers, they rebuilt onboarding.<\/p>

So what changed? They launched a guided walkthrough that used driven actions (interactive prompts that actually<\/em> make users take action) instead of static tours.<\/p>

\"attention<\/picture>
Attention Insight driven action\u00a0<\/figcaption><\/figure>

The flow walked new users through setting up their first heatmap, celebrated small wins, and helped motivate users toward the next step: defining Areas of Interest.<\/p>

That small shift had a big impact. Activation rates jumped by 47%, and 69% of users now complete the key onboarding steps.<\/p>

And it wasn\u2019t just the walkthroughs. According to Darius Jokubaitis, CMO at Attention Insight<\/p>

Example 2: Kontentino increased user activation by 10%<\/h3>

Kontentino<\/a>, a social media management tool, increased user activation by 10% in the first month of installing a user onboarding<\/a> tool. How, you ask? They created an interactive walkthrough instead of an ineffective product tour.<\/p>

Kontentino first shows a welcome survey<\/a> that allows them to segment their users and personalize their experience:<\/p>

\"Kontentino<\/picture>
Kontentino welcome survey<\/figcaption><\/figure>

Then, there is a modal<\/a> with a personal welcome from Hana:<\/p>

\"Kontentino<\/picture>
Kontentino welcome modal<\/figcaption><\/figure>

After that, Kontentino gently guides its users toward the two key activation points (linking the accounts and scheduling the first post) through a combination of tooltips<\/a> and driven actions:<\/p>

\"Kontentino<\/picture>
Kontentino driven action<\/figcaption><\/figure>

Once the first account is linked, a funny celebratory message pops up to gamify the experience<\/a>:<\/p>

\"Kontentino<\/picture>
Kontentino celebratory message<\/figcaption><\/figure>

The next step, scheduling the first post, is made equally easy with an interactive walkthrough:<\/p>

\"Kontentino<\/picture>
Kontentino tooltip for scheduling a post<\/figcaption><\/figure>

Example 3: Kommunicate.io increased feature usage by 3%<\/h3>

Kommunicate.io<\/a>, a chat-based customer support tool, noticed something disturbing\u2014their customers kept asking for features that were already there, showing that their users hadn\u2019t realized the full value of the product<\/a>. They decided to solve this problem by improving their onboarding.<\/p>

Apart from adding a notification bar and an onboarding checklist<\/a>, they created an interactive walkthrough to help and educate users on how to customize their chat widget.<\/p>

\"Kommunicate.io<\/picture>
Kommunicate.io interactive walkthrough<\/figcaption><\/figure>

Since its introduction, 86% of users have completed the chat widget customization step, which translates into a 3% increase in this feature\u2019s usage<\/a>.<\/p>

 <\/p>

[CASE STUDY] Going Product-Led Growth<\/a>: How Kommunicate.io drives product adoption without a sales team<\/div>
“Since the introduction of feature adoption<\/a> cues 86% of people have completed the chat widget customization goal.This translated into a 3% increase in the feature\u2019s usage. It’s a substantial increase for us as well – even if it’s just 5% increase – it then translates into a 2-3% increase in revenue, which has a substantial impact on our MRR” – see how Kommunicate.io used onboarding to drive product-led growth in a data-driven way!<\/div>
userpilot<\/a>.com<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>

 <\/p><\/div><\/div><\/figure>

Example 4: RecruitNow saved thousands of training hours a year<\/h3>

RecruitNow<\/a>, an applicant tracking system, experienced significant growth, which brought a host of new challenges, such as onboarding all new customers and localizing its support resources for the other markets.<\/p>

They created an interactive walkthrough, complemented by a resource center with video tutorials and automated localization<\/a>.<\/p>

\"RecruitNow<\/picture>
RecruitNow interactive walkthrough created with the help of Userpilot<\/figcaption><\/figure>

The result? Face-to-face training time went from hundreds of hours a month to only four, significantly reducing strain on their customer success team and freeing them up for high-touch support.<\/p>

 <\/p>

How RecruitNow Saved 1,000+ Customer Training Hours With Userpilot<\/div>
Read this case study to learn how Userpilot helped RecruitNow scale its onboarding processes and facilitate its European expansion.<\/div>
userpilot.com<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>

 <\/p><\/div><\/div><\/figure>

Example 5: Rocketbots\u2019 saw a 300% increase in MRR<\/h3>

Rocketbots<\/a> is a messaging platform that enables users to connect all of their inboxes in one app. Their challenge was that users didn\u2019t experience the \u201caha!\u201d moment fast enough.<\/p>

They decided to solve this problem, which helped them create a checklist and an interactive walkthrough. When a user first signs up for Rocketbots, they are greeted with this screen:<\/p>

\"Rocketbots<\/picture>
Rocketbots asking for signup information<\/figcaption><\/figure>

This welcome screen prompts them to take their first action. In this case, the first action is setting up a \u201cspace.\u201d This is crucial to the running of the app, so Rocketbots makes sure you do this.<\/p>

The user is taken to the dashboard. There\u2019s quite a lot going on here, but fortunately, Rocketbots provides contextual guidance through a handy onboarding checklist<\/a>:<\/p>

\"Rocketbots<\/picture>
Rocketbots onboarding checklist<\/figcaption><\/figure>

The new user onboarding checklist contains a couple of key events that Rocketbots wants new users to complete. First of all, they are shown a quick tutorial so that they know their way around messages.<\/p>

The \u201caha!\u201d moment for Rocketbots, however, is realizing you can add practically any messaging service. The interactive walkthrough takes users to the relevant page and then points them to the button they need to press to add a service.<\/p>

\"Rocketbots<\/picture>
Rocketbots tooltip<\/figcaption><\/figure>

Rather than simply showing users the product, Rocketbots\u2019 interactive walkthrough leads them to the \u201caha!\u201d moment.<\/p>

Adding this interactive walkthrough doubled Rocketbots\u2019 activation rate from 15% to 30%, with a 5% conversion rate<\/a> and a 300% increase in MRR!<\/p>

 <\/p>

How Userpilot Helped Rocketbots with their Aha! Moment<\/div>
Rocketbots found that out first-hand. Fortunately, Userpilot helped them to direct their users to their Aha! Moment.<\/div>
userpilot.com<\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>

 <\/p><\/div><\/div><\/figure>

Example 6: Salesflare\u2019s interactive walkthrough<\/h3>

Salesflare is a CRM enterprise software that automates most of the work involved with keeping your contacts up to date.<\/p>

CRMs can be complicated, but the strength of Salesflare is its simplicity. Its user-friendly interface is enhanced by its walkthrough, which keeps things simple and intuitive.<\/p>

Their onboarding flow<\/a> starts by asking the new users to take the product walkthrough.<\/p>

\"Salesflare<\/picture>
Salesflare welcome screen<\/figcaption><\/figure>

Giving users the choice works well, as it means those who prefer to find their own way around won\u2019t have to sit through a tour and risk switching off.<\/p>

Once users start the tour, they are introduced to some of the key components of Salesflare:<\/p>

\"Salesflare<\/picture>
Salesflare introduction of key features<\/figcaption><\/figure>

As users progress through the app, an interactive walkthrough explains the benefits of Salesflare. But it also shows them how easy it is to use by pushing users to do it themselves.<\/p>

\"Interactive<\/picture>
Interactive walkthrough explaining Salesflare\u2019s key benefits<\/figcaption><\/figure>

Once users complete the interactive guide, they are prompted to connect different services and web apps.<\/p>

<\/picture>
Salesflare modal asking users to connect different services and apps<\/figcaption><\/figure>

Example 7: Demio\u2019s product tour and interactive walkthrough<\/h3>

Demio is a webinar hosting service designed to make it even easier to share your webinars with the world.<\/p>

When you first sign in to Demio, you actually receive a product tour. Then, there is a webinar set up for you to join.<\/p>

\"Demio<\/picture>
Demio tooltip<\/figcaption><\/figure>

When you join the room, a Demio employee explains via a video that this is an example of the kind of webinar you can host.<\/p>

After a brief introduction, she hands the reins over to you. You are now in charge of this fake webinar. You can share your webcam or even use the slides that Demio has added for you.<\/p>

\"Demio<\/picture>
Demio webinar interactive walkthrough<\/figcaption><\/figure>

Demio\u2019s \u201caha!\u201d moment is realizing just how simple it is to host a webinar with them. By letting you experience and try the product with an interactive walkthrough, Demio makes sure you\u2019re ready to activate.<\/p>

Demio is a great example of how you can utilize walkthroughs and a product tour and create something entirely different from traditional training methods.<\/p>

Example 8: Trello\u2019s interactive walkthrough<\/h3>

Trello is a task management app that lets you organize your tasks and collaborate with other team members. With its app walkthrough<\/a>, Trello guides new users through setting up their first board so they can get started right away.<\/p>

When users first sign up, Trello asks them to name their first board.<\/p>

\"Naming<\/picture>
Naming a board in Trello<\/figcaption><\/figure>

Next, it explains how Trello boards are structured in Lists. But of course, it doesn\u2019t simply tell users, it empowers them to create some of their own.<\/p>

\"Naming<\/picture>
Naming lists in Trello<\/figcaption><\/figure>

It then explains the concept of Cards and how they form the Lists, encouraging users to create some and driving feature adoption.<\/p>

\"Naming<\/picture>
Naming cards in Trello<\/figcaption><\/figure>

At this point, new users understand the hierarchy of a Trello board. They now know how it works. Not only that, they have also been working to create their first board. After they\u2019re asked to invite some team members, Trello takes users to the Trello board they just created:<\/p>

<\/picture>
Trello board<\/figcaption><\/figure>

Example 9: Asana\u2019s product walkthrough helps users create their own project<\/h3>

Project management tool Asana helps teams organize, track, and manage their workload. Similarly to Trello, Asana\u2019s product walkthrough<\/a> starts by showing new users how to create their first tasks.<\/p>

\"Adding<\/picture>
Adding tasks in Asana<\/figcaption><\/figure>

Then, it lets you choose from different visualization options, reassuring you that you can change this later:<\/p>

\"asana<\/picture>
Choosing visualization options in Asana<\/figcaption><\/figure>

The product walkthrough ends with the option to invite teammates and download Asana for all your screens.<\/p>

\"Integrating<\/picture>
Integrating Asana with other apps<\/figcaption><\/figure>

This easy-to-follow interactive walkthrough is effective because it nudges the user to make use of key features without overloading them.<\/p>","protected":false},"excerpt":{"rendered":"

These 9 interactive walkthroughs will inspire your onboarding. Learn how interactive guides and walkthroughs can drastically increase activation.<\/p>\n","protected":false},"author":55,"featured_media":270340,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[488],"tags":[],"class_list":["post-2366","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-user-engagement"],"acf":[],"yoast_head":"\n9 Examples of Interactive Walkthroughs for Better Onboarding<\/title>\n<meta name=\"description\" content=\"See 9 examples of interactive walkthroughs from companies like Trello, Asana, and Rocketbots that improved onboarding and retention.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/userpilot.com\/blog\/interactive-walkthroughs-improve-onboarding\/\" 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