{"id":254848,"date":"2025-05-28T02:52:43","date_gmt":"2025-05-28T02:52:43","guid":{"rendered":"https:\/\/userpilot.com\/blog\/appcues-vs-userpilot\/"},"modified":"2026-02-25T13:22:31","modified_gmt":"2026-02-25T13:22:31","slug":"appcues-vs-userpilot","status":"publish","type":"post","link":"https:\/\/userpilot.com\/blog\/appcues-vs-userpilot\/","title":{"rendered":"Appcues vs Userpilot: Which One to Go for?"},"content":{"rendered":"<p>Let\u2019s be honest: Comparing Appcues vs Userpilot is a bit unfair.<\/p>\n<p>Both products have more or less the same prices, and Userpilot brings way more features&#8230;<\/p>\n<p>But, we know having more features isn\u2019t everything. So, is Appcues more solid and valuable than Userpilot when it comes to user onboarding and <a href=\"https:\/\/userpilot.com\/solutions\/product-led-growth\/\" target=\"_blank\" rel=\"noopener noreferrer\">product growth<\/a>?<\/p>\n<p>To answer that, let\u2019s explore:<\/p>\n<ul>\n<li>The key differences between Appcues and Userpilot in onboarding, in-app support, and analytics.<\/li>\n<li>When you should choose Userpilot over Appcues (and vice versa).<\/li>\n<li>Which tool is the most cost-effective.<\/li>\n<\/ul>\n<h2 id=\"c7paa\"><strong>What are the differences between Appcues and Userpilot?<\/strong><\/h2>\n<p data-pm-slice=\"1 1 []\">At first glance, Appcues and Userpilot might seem like similar tools, both are designed to onboard, engage users, and improve user engagement.<\/p>\n<p>However, the deeper you go, the more their differences stand out.<\/p>\n<p>Userpilot is the more feature-rich option, especially when it comes to analytics and customization.<\/p>\n<p>Meanwhile, Appcues is more limited in scope.<\/p>\n<figure id=\"attachment_274613\" aria-describedby=\"caption-attachment-274613\" style=\"width: 1676px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-274613 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-vs-appcues.png\" alt=\"userpilot vs appcues\" width=\"1676\" height=\"1582\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-vs-appcues.png 1676w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-vs-appcues-450x425.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-vs-appcues-1024x967.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-vs-appcues-768x725.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-vs-appcues-1536x1450.png 1536w\" sizes=\"(max-width: 1676px) 100vw, 1676px\" \/><figcaption id=\"caption-attachment-274613\" class=\"wp-caption-text\">Comparing Userpilot with Appcues.<\/figcaption><\/figure>\n<p>Here\u2019s how they differ:<\/p>\n<ul>\n<li><strong>User onboarding. <\/strong>Userpilot enables product teams to <a href=\"https:\/\/userpilot.com\/blog\/personalized-onboarding-for-saas\/\" target=\"_blank\" rel=\"noopener noreferrer\">customize onboarding flows<\/a> with advanced targeting, flow conditions, and granular design settings. In contrast, Appcues is less intuitive and lacks the same level of customization. For instance, Appcues doesn\u2019t let you trigger flows based on granular event triggers or specific user properties, like login counts, NPS feedback tag, etc.<\/li>\n<li><strong>No AI localization<\/strong>: Without AI localization, onboarding flow translation in Appcues is a manual export-translate-reupload cycle. In contrast, this is much easier in Userpilot with AI-localization that even handles right-to-left languages, a capability most market tools lack.<\/li>\n<li><strong>User and product analytics. <\/strong>With Userpilot, you get actionable insights through <a href=\"https:\/\/userpilot.com\/blog\/userpilot-autocapture\/\" target=\"_blank\" rel=\"noopener\">auto-capture<\/a>, comprehensive reports, flow analytics, and even <a href=\"https:\/\/userpilot.com\/blog\/session-recordings\/\" target=\"_blank\" rel=\"noopener noreferrer\">session recordings<\/a>. Appcues, on the other hand, offers very basic analytics that are difficult to use and less actionable.<\/li>\n<li><strong><a href=\"https:\/\/userpilot.com\/blog\/qualitative-data\/\">Qualitative data analysis<\/a><\/strong>: You can create surveys only through the flow builder, limited to short text, long text, multiple-choice, or NPS question types. In contrast, Userpilot provides independent survey modules, offering 14 templates and advanced question logic.<\/li>\n<\/ul>\n<figure id=\"attachment_274575\" aria-describedby=\"caption-attachment-274575\" style=\"width: 2560px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-274575\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-survey-scaled.png\" alt=\"userpilot survey\" width=\"2560\" height=\"1374\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-survey-scaled.png 2560w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-survey-450x241.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-survey-1024x550.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-survey-768x412.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-survey-1536x824.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-survey-2048x1099.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-274575\" class=\"wp-caption-text\">Create standalone surveys easily with Userpilot<\/figcaption><\/figure>\n<p>That&#8217;s one of the reasons our customers love Userpilot:<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-274593\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-user-segmentation-testimonial.png\" alt=\"userpilot user segmentation testimonial\" width=\"1370\" height=\"656\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-user-segmentation-testimonial.png 1370w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-user-segmentation-testimonial-450x215.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-user-segmentation-testimonial-1024x490.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-user-segmentation-testimonial-768x368.png 768w\" sizes=\"(max-width: 1370px) 100vw, 1370px\" \/><\/p>\n<div class=\"mceTemp\"><\/div>\n<h2 id=\"e9ak4\"><strong>When should you choose Userpilot over Appcues?<\/strong><\/h2>\n<p>While both Appcues and Userpilot aim to improve user onboarding and engagement, there are clear scenarios where the latter is the better choice:<\/p>\n<ul>\n<li><strong>Powerful customization:<\/strong> Userpilot allows you to tailor onboarding flows based on user properties, behavioral events, content engagement, and even page views. Its customization options also extend to perfectly matching your brand\u2019s native design (Appcues, by comparison, is less capable of these features).<\/li>\n<li><strong>Actionable user insights:<\/strong> <a href=\"https:\/\/userpilot.com\/blog\/userpilot-features\/\">Userpilot features like<\/a> <a href=\"https:\/\/userpilot.com\/blog\/session-recordings\/\">session recordings let<\/a> you watch real-time user interactions, while <a href=\"https:\/\/userpilot.com\/blog\/product-performance-metrics\/\" target=\"_blank\" rel=\"noopener noreferrer\">performance metrics<\/a> highlight what\u2019s working and where <a href=\"https:\/\/userpilot.com\/blog\/drop-off-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">users are dropping off<\/a>. Appcues\u2019 analytics, on the other hand, are too basic and don\u2019t provide the same depth of analysis.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<figure id=\"attachment_274630\" aria-describedby=\"caption-attachment-274630\" style=\"width: 2010px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-274630\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/appcues-event-analytics-1.png\" alt=\"\" width=\"2010\" height=\"1594\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/appcues-event-analytics-1.png 2010w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/appcues-event-analytics-1-450x357.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/appcues-event-analytics-1-1024x812.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/appcues-event-analytics-1-768x609.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/appcues-event-analytics-1-1536x1218.png 1536w\" sizes=\"(max-width: 2010px) 100vw, 2010px\" \/><figcaption id=\"caption-attachment-274630\" class=\"wp-caption-text\"><strong>Basic <a href=\"https:\/\/userpilot.com\/blog\/event-analytics\/\">event analytics<\/a> in Appcues<\/strong><\/figcaption><\/figure>\n<p>Meanwhile, Userpilot gives you detailed event analytics you can filter by event type, user segment, time range, page, and more. You can even click into any event to see exactly who did it, and view their full user profile. It\u2019s granular, actionable, and just one part of what Userpilot\u2019s analytics can do.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-274651\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Untitled-design.gif\" alt=\"userpilot event analytics\" width=\"1764\" height=\"961\" \/><\/p>\n<ul>\n<li><strong>Cost-effective solution:<\/strong> Userpilot is in the same price range as Appcues, but offers more features. Its pricing model is transparent, with clear tiers that cater to businesses of all sizes. In contrast, Appcues\u2019 pricing can feel inflated for what it offers.<\/li>\n<\/ul>\n<h2 id=\"1ohhu\"><strong>When should you choose Appcues over Userpilot?<\/strong><\/h2>\n<p>The only feature that makes Appcues worth it over Userpilot is the <a href=\"https:\/\/userpilot.com\/blog\/email-onboarding\/\">email onboarding<\/a> option.<\/p>\n<p>If you require a <a href=\"https:\/\/userpilot.com\/blog\/tag\/adoption-strategy\/\">digital adoption<\/a> platform specifically for multichannel onboarding, Appcues has a head start. Although Userpilot is rolling out email onboarding features soon (VERY soon, actually), Appcues already does, making it a better option for multichannel onboarding communication at the moment.<\/p>\n<p>That\u2019s really the only scenario where Appcues has a significant edge over Userpilot. For most other use cases, Userpilot provides better functionality, analytics, and overall value.<\/p>\n<h2 id=\"4pvdb\"><strong>How does Userpilot stack up against Appcues for user onboarding?<\/strong><\/h2>\n<p>If you\u2019re looking for powerful, flexible, and intuitive onboarding tools, <strong>Userpilot is the clear winner<\/strong>. Appcues may work for teams with basic needs, but it doesn\u2019t scale well and lacks many of the advanced features Userpilot offers.<\/p>\n<p>Let\u2019s compare:<\/p>\n<h3 id=\"e3fvf\"><strong>Userpilot for user onboarding<\/strong><\/h3>\n<p>Userpilot offers a comprehensive set of tools that make onboarding more intuitive and impactful:<\/p>\n<ul>\n<li><strong>Wide range of UI elements <a href=\"https:\/\/userpilot.com\/blog\/in-app-messaging\/\">for in-app messaging<\/a>:<\/strong> With Userpilot, you can create slideouts, modals, tooltips, banners, and checklists to guide users through your product.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-builder_017945f738964ec30a04dec0c139580a_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-builder_017945f738964ec30a04dec0c139580a_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-builder_017945f738964ec30a04dec0c139580a_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-builder_017945f738964ec30a04dec0c139580a_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-builder_017945f738964ec30a04dec0c139580a_800.png\" alt=\"appcues vs userpilot creating flow\" \/><\/picture><figcaption>Starting an in-app experience with <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>.<\/figcaption><\/figure>\n<ul>\n<li><strong>Advanced flow conditions:<\/strong> Userpilot can trigger flows based on user properties, behavioral events, engagement with content, page views, and more.<\/li>\n<li><strong>Customization to match native design:<\/strong> You can fully customize your onboarding elements to seamlessly fit your brand\u2019s look and feel.<\/li>\n<li><strong><a href=\"https:\/\/userpilot.com\/blog\/ab-testing-product-management\/\" target=\"_blank\" rel=\"noopener noreferrer\">Flow A\/B testing<\/a>:<\/strong> Userpilot lets you test different variations of your flows to see what resonates best with your new users during the onboarding process. Includes head-to-head testing, controlled experiments, and multivariate testing.<\/li>\n<li><strong>Staging environment:<\/strong> Test and refine your onboarding flows in a staging environment with just the flip of a switch\u2014no complicated setup needed.<\/li>\n<li><strong>AI-powered features:<\/strong> Refine text content in your flows and<a href=\"https:\/\/userpilot.com\/blog\/saas-localization\/\" target=\"_blank\" rel=\"noopener noreferrer\"> use AI-driven localization<\/a> to deliver experiences to global audiences.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/ai-localization_0d676f2440e04598d68b834b0c050943.gif 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/ai-localization_0d676f2440e04598d68b834b0c050943.gif 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/ai-localization_0d676f2440e04598d68b834b0c050943.gif\" alt=\"appcues vs userpilot localization\" \/><\/picture><figcaption>Using AI to translate in-app experiences with <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>.<\/figcaption><\/figure>\n<ul>\n<li><strong>Advanced checklist settings:<\/strong> Unlike Appcues, Userpilot offers more flexible checklist options, making it easier for users to create actionable guides.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/checklists_1d790c33fab8aa53a3820d11becd0af4_800.png 1x, https:\/\/images.storychief.com\/account_6827\/checklists_1d790c33fab8aa53a3820d11becd0af4_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/checklists_1d790c33fab8aa53a3820d11becd0af4_800.png 1x, https:\/\/images.storychief.com\/account_6827\/checklists_1d790c33fab8aa53a3820d11becd0af4_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/checklists_1d790c33fab8aa53a3820d11becd0af4_800.png\" alt=\"appcues vs userpilot checklist\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u2019s advanced checklist configurations.<\/figcaption><\/figure>\n<p>We also support mobile onboarding with slideouts, carousels, push notifications, and surveys. So, if you need a tool for multi-platform onboarding with better analytics, Userpilot should be your go-to choice.<\/p>\n<figure id=\"attachment_274668\" aria-describedby=\"caption-attachment-274668\" style=\"width: 2560px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-274668\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-mobile-carousel-scaled.png\" alt=\"userpilot mobile carousel\" width=\"2560\" height=\"1449\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-mobile-carousel-scaled.png 2560w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-mobile-carousel-450x255.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-mobile-carousel-1024x580.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-mobile-carousel-768x435.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-mobile-carousel-1536x869.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/userpilot-mobile-carousel-2048x1159.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-274668\" class=\"wp-caption-text\">Userpilot&#8217;s mobile experience builder.<\/figcaption><\/figure>\n<h3 id=\"7jg6v\"><strong>Appcues for user onboarding<\/strong><\/h3>\n<p>Appcues offers user onboarding features as well, but with significant limitations:<\/p>\n<ul>\n<li><strong>Limited UI elements:<\/strong> Appcues doesn\u2019t support certain patterns like spotlights, reducing your ability to highlight key features effectively.<\/li>\n<\/ul>\n<figure id=\"attachment_274719\" aria-describedby=\"caption-attachment-274719\" style=\"width: 2560px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-274719\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcuess-limited-UI-pattern-1-scaled.jpeg\" alt=\"Appcues's limited UI pattern\" width=\"2560\" height=\"1390\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcuess-limited-UI-pattern-1-scaled.jpeg 2560w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcuess-limited-UI-pattern-1-450x244.jpeg 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcuess-limited-UI-pattern-1-1024x556.jpeg 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcuess-limited-UI-pattern-1-768x417.jpeg 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcuess-limited-UI-pattern-1-1536x834.jpeg 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcuess-limited-UI-pattern-1-2048x1112.jpeg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-274719\" class=\"wp-caption-text\">Appcues&#8217;s limited UI patterns<\/figcaption><\/figure>\n<ul>\n<li><strong>Manual localization:<\/strong> Localization in Appcues requires manual translation and is only available on the enterprise plan, which limits accessibility for smaller teams.<\/li>\n<li><strong>Non-intuitive flow management:<\/strong> Appcues struggles to support mid-market and enterprise teams with a large number of flows. There are no folders to organize or manage flows, making it chaotic to scale.<\/li>\n<li><strong>Poor visual customization: <\/strong>Lacks the features to <a href=\"https:\/\/userpilot.com\/blog\/user-onboarding-checklist-tips\/\" target=\"_blank\" rel=\"noopener noreferrer\">customize your checklists<\/a> and modals to match your brand\u2019s design.<\/li>\n<li><strong>Limited targeting options:<\/strong> Appcues lacks the ability to trigger flows based on specific user activities and specific user properties. This is partly due to its limited tracking capabilities, which make it harder to deliver personalized and context-aware onboarding experiences.<\/li>\n<li><strong>Paid staging environment:<\/strong> Unlike Userpilot\u2019s free and simple staging option, Appcues requires additional costs for a staging environment and has a more complicated setup process.<\/li>\n<li><strong>Bugs and performance issues:<\/strong> There are some frustrating bugs. For example, the CSS selector can fail to recognize elements correctly, making it difficult to build a flow.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-bug_ac04da7fbb3d889f12a5084d5011d912.gif 1x, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-bug_ac04da7fbb3d889f12a5084d5011d912.gif 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-bug_ac04da7fbb3d889f12a5084d5011d912.gif 1x, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-bug_ac04da7fbb3d889f12a5084d5011d912.gif 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-bug_ac04da7fbb3d889f12a5084d5011d912.gif\" alt=\"appcues vs userpilot css bugs\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Appcues<\/a> can have some terrible bad bugs like this one.<\/figcaption><\/figure>\n<h2 id=\"6lgb7\"><strong>How does Userpilot stack up against Appcues for in-app support?<\/strong><\/h2>\n<p>If you want to provide users with intuitive, comprehensive, and visually seamless <a href=\"https:\/\/userpilot.com\/blog\/in-app-customer-support\/\" target=\"_blank\" rel=\"noopener noreferrer\">in-app support<\/a>, <strong>Userpilot is the way to go<\/strong>. Appcues\u2019 Launchpad might work for teams with very basic needs, but it doesn\u2019t offer the depth or flexibility required for a truly self-serve experience.<\/p>\n<p>Let\u2019s break it down.<\/p>\n<h3 id=\"9kd71\"><strong>Userpilot for in-app support<\/strong><\/h3>\n<p>Userpilot\u2019s in-app support features are designed to give users exactly what they need when they need it.<\/p>\n<p>Here\u2019s what stands out:<\/p>\n<ul>\n<li><strong>Versatile resource center:<\/strong> Userpilot lets you include multiple formats in your <a href=\"https:\/\/userpilot.com\/blog\/in-app-resource-center\/\" target=\"_blank\" rel=\"noopener noreferrer\">resource center<\/a>\u2014articles, videos, onboarding flows, external links, and more. This means your users can access help in the way that works best for them.<\/li>\n<li><strong>News announcements:<\/strong> Besides standard onboarding elements like modals and slideouts, Userpilot supports<a href=\"https:\/\/userpilot.com\/blog\/product-updates-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\"> non-intrusive product announcements<\/a> to keep users in the loop about updates or new features.<\/li>\n<li><strong>Group materials:<\/strong> You can organize your resource center by grouping related content, making it easier for users to find what they\u2019re looking for.<\/li>\n<li><strong>Search functionality:<\/strong> Userpilot\u2019s resource center includes a search bar, so users can quickly find specific topics or solutions.<\/li>\n<li><strong>Customizable design:<\/strong> Just like with its onboarding tools, Userpilot allows you to customize your resource center to match your product\u2019s native design.<\/li>\n<li><strong>Localization:<\/strong> With AI-driven localization, you can ensure that your in-app support is accessible to global users without manual translation.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-resource-center-editor_d9a664b528e00d38ae5c4470344e3f56_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-resource-center-editor_d9a664b528e00d38ae5c4470344e3f56_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-resource-center-editor_d9a664b528e00d38ae5c4470344e3f56_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-resource-center-editor_d9a664b528e00d38ae5c4470344e3f56_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-resource-center-editor_d9a664b528e00d38ae5c4470344e3f56_800.png\" alt=\"userpilot resource center\" \/><\/picture><\/figure>\n<p>Creating a resource center with<a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\"> Userpilot<\/a>.<\/p>\n<h3 id=\"9f7qs\"><strong>Appcues for in-app support<\/strong><\/h3>\n<p>Appcues\u2019 in-app support feature, called &#8220;Launchpad,&#8221; is functional but far less robust than Userpilot\u2019s offering.<\/p>\n<p>Here are some of its limits:<\/p>\n<ul>\n<li><strong>Limited content options:<\/strong> Launchpad supports only flows and links, which makes it less versatile for teams that want to include videos, articles, or other types of resources.<\/li>\n<li><strong>No news announcements:<\/strong> Unlike Userpilot, Appcues doesn\u2019t support announcements for new features or updates.<\/li>\n<li><strong>No AI localization:<\/strong> Localization must be done manually in Appcues, and it\u2019s only available on the enterprise plan.<\/li>\n<li><strong>Lack of customization:<\/strong> While Appcues does allow for basic design tweaks, it doesn\u2019t offer advanced customization options like Userpilot does. For example, you can\u2019t use custom CSS to match your <a href=\"https:\/\/userpilot.com\/blog\/knowledge-base\/\">knowledge base with<\/a> the native design of your app.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/pendo-resource-center_ae7b2d5d79cf3ebe4e3715692a94407c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/pendo-resource-center_ae7b2d5d79cf3ebe4e3715692a94407c_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/pendo-resource-center_ae7b2d5d79cf3ebe4e3715692a94407c_800.png 1x, https:\/\/images.storychief.com\/account_6827\/pendo-resource-center_ae7b2d5d79cf3ebe4e3715692a94407c_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/pendo-resource-center_ae7b2d5d79cf3ebe4e3715692a94407c_800.png\" alt=\"appcues resource center\" \/><\/picture><figcaption>Building a resource center with Launchpads.<\/figcaption><\/figure>\n<h2 id=\"92r6f\"><strong>How does Userpilot stack up against Appcues for user analytics?<\/strong><\/h2>\n<p><strong>Userpilot is clearly the best option when it comes to user analytics<\/strong>. It offers standalone surveys, detailed profiles, and robust segmentation, all without requiring developer support.<\/p>\n<p>Meanwhile, Appcues\u2019 analytics feel like an afterthought, making it less suitable for teams that rely on data to drive decisions.<\/p>\n<p>Let\u2019s see exactly how they differ:<\/p>\n<h3 id=\"bvbdb\"><strong>Userpilot for user analytics<\/strong><\/h3>\n<p>In a nutshell, Userpilot gives you the tools to <a href=\"https:\/\/userpilot.com\/blog\/users-behavior\/\" target=\"_blank\" rel=\"noopener noreferrer\">understand user behavior <\/a>deeply and turn insights into action.<\/p>\n<p>Here\u2019s what you get:<\/p>\n<ul>\n<li><strong>Standalone surveys:<\/strong> You can deploy surveys like <a href=\"https:\/\/userpilot.com\/blog\/nps-saas-complete-guide\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS<\/a>, CSAT, and CES independently at any point in the user journey. These are invaluable for collecting user feedback without tying it to a specific onboarding flow.<\/li>\n<li><strong>User and account profiles:<\/strong> Userpilot creates detailed profiles with user activity, survey responses, and event lists all in one place.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-274753\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-userpilot-scaled.png\" alt=\" user profile userpilot\" width=\"2560\" height=\"1388\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-userpilot-scaled.png 2560w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-userpilot-450x244.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-userpilot-1024x555.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-userpilot-768x416.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-userpilot-1536x833.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-userpilot-2048x1110.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<ul>\n<li><strong><a href=\"https:\/\/userpilot.com\/blog\/customer-segmentation\/\" target=\"_blank\" rel=\"noopener noreferrer\">Segmentation<\/a>:<\/strong> Userpilot helps you track activity trends, key events, and user behavior for different user segments. This is perfect for identifying patterns and <a href=\"https:\/\/userpilot.com\/blog\/how-to-improve-customer-retention\/\" target=\"_blank\" rel=\"noopener noreferrer\">improving retention strategies<\/a>.<\/li>\n<li><strong>Auto-capture with a no-code visual labeler:<\/strong> Userpilot automatically tracks user activities without requiring you to set up manual events. You can even apply the visual labeler to historical data, ensuring you\u2019re always ready to analyze behavior without coding anything.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-visual-labeler_67555eb49cd44a366b27578593749cc7_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-visual-labeler_67555eb49cd44a366b27578593749cc7_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-visual-labeler_67555eb49cd44a366b27578593749cc7_800.png 1x, https:\/\/images.storychief.com\/account_6827\/userpilot-visual-labeler_67555eb49cd44a366b27578593749cc7_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/userpilot-visual-labeler_67555eb49cd44a366b27578593749cc7_800.png\" alt=\"visual labeler\" \/><\/picture><figcaption>With <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>, you can track an element just by clicking on it.<\/figcaption><\/figure>\n<ul>\n<li data-pm-slice=\"1 1 [&quot;bulletList&quot;,{&quot;id&quot;:&quot;c538a099-9f35-4dd7-a3e2-695f115b8959&quot;},&quot;listItem&quot;,null]\"><strong>Analytics dashboards and reports<\/strong>: You can choose from pre-built templates or build custom reports (i.e. funnel, trends, paths, etc.) to track key metrics like feature adoption <a href=\"https:\/\/userpilot.com\/blog\/user-retention\/\">and user retention<\/a>. You can also visualize your data using tables, line charts, bar graphs, or percentage views, whatever helps you understand it best.<\/li>\n<\/ul>\n<figure id=\"attachment_269523\" aria-describedby=\"caption-attachment-269523\" style=\"width: 2048px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"size-full wp-image-269523\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/07\/funnel-analysis.png\" alt=\"funnel-analysis\" width=\"2048\" height=\"1184\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/07\/funnel-analysis.png 2048w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/07\/funnel-analysis-450x260.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/07\/funnel-analysis-1024x592.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/07\/funnel-analysis-768x444.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2023\/07\/funnel-analysis-1536x888.png 1536w\" sizes=\"(max-width: 2048px) 100vw, 2048px\" \/><figcaption id=\"caption-attachment-269523\" class=\"wp-caption-text\">Track how users engage with key workflows with Userpilot.<\/figcaption><\/figure>\n<h3 id=\"2jn74\"><strong>Appcues for user analytics<\/strong><\/h3>\n<p>Appcues offers some analytics, but it\u2019s limited in scope and functionality:<\/p>\n<ul>\n<li><strong>No standalone survey feature:<\/strong> Surveys can only be added as part of an onboarding flow, and you\u2019re restricted to having just one <a href=\"https:\/\/userpilot.com\/blog\/types-of-nps-surveys\/\" target=\"_blank\" rel=\"noopener noreferrer\">NPS survey<\/a> live at a time.<\/li>\n<li><strong>User and account profiles with limited data:<\/strong> In December 2024, Appcues introduced its user and account profile features that are similar to those of Userpilot. However, it only shows you activity data related to Flows built with Appcues and is not as comprehensive as that of Userpilot.<\/li>\n<\/ul>\n<figure id=\"attachment_274770\" aria-describedby=\"caption-attachment-274770\" style=\"width: 2560px\" class=\"wp-caption alignnone\"><img decoding=\"async\" class=\"wp-image-274770 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-appcues-scaled.png\" alt=\"user profile appcues\" width=\"2560\" height=\"1397\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-appcues-scaled.png 2560w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-appcues-450x246.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-appcues-1024x559.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-appcues-768x419.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-appcues-1536x838.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/user-profile-appcues-2048x1117.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><figcaption id=\"caption-attachment-274770\" class=\"wp-caption-text\">Limited user profile data in Appcues<\/figcaption><\/figure>\n<ul>\n<li><strong>No segment analytics:<\/strong> Appcues doesn\u2019t support tracking activity trends or event occurrences for specific user segments, leaving you with a less nuanced view of user behavior.<\/li>\n<li><strong>Manual event tracking:<\/strong> Appcues requires manual tracking for client-side events and doesn\u2019t support server-side events. For example, you could track if a user clicks \u201cSubscribe\u201d but not whether they completed the payment process.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-tracking-evets_17d185842e61972ac7fa360f16e42ffb_800.png 1x, https:\/\/images.storychief.com\/account_6827\/appcues-tracking-evets_17d185842e61972ac7fa360f16e42ffb_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-tracking-evets_17d185842e61972ac7fa360f16e42ffb_800.png 1x, https:\/\/images.storychief.com\/account_6827\/appcues-tracking-evets_17d185842e61972ac7fa360f16e42ffb_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/appcues-tracking-evets_17d185842e61972ac7fa360f16e42ffb_800.png\" alt=\"appcues event tracking\" \/><\/picture><figcaption>Tracking events manually with Appcues.<\/figcaption><\/figure>\n<h2 id=\"edsat\"><strong>How does Userpilot stack up against Appcues for product analytics?<\/strong><\/h2>\n<p>If product analytics are important to your team, <strong>Userpilot is hands-down the better option<\/strong>. Its robust features, no-code builder, and actionable insights make it a more effective tool for <a href=\"https:\/\/userpilot.com\/blog\/user-experience-optimization\/\" target=\"_blank\" rel=\"noopener noreferrer\">optimizing the user experience<\/a>.<\/p>\n<p>On the other hand, Appcues\u2019 analytics are basic at best and don\u2019t offer the depth or usability that Userpilot does.<\/p>\n<p>Here\u2019s a detailed comparison:<\/p>\n<h3 id=\"3gkan\"><strong>Userpilot for product analytics<\/strong><\/h3>\n<p>Userpilot provides a complete suite of product analytics features to help you understand and <a href=\"https:\/\/userpilot.com\/blog\/improve-product-experience-retention\/\" target=\"_blank\" rel=\"noopener noreferrer\">improve your product experience<\/a>:<\/p>\n<ul>\n<li><strong>Flow, checklist, and resource center analytics:<\/strong> Track how users interact with every aspect of your product, from onboarding flows to help resources. You can see completion rates, user activation rates, engagement levels, and drop-offs.<\/li>\n<li><strong>Drag-and-drop dashboards:<\/strong> Userpilot makes it easy to <a href=\"https:\/\/userpilot.com\/blog\/analytics-dashboard\/\" target=\"_blank\" rel=\"noopener noreferrer\">create custom dashboards<\/a> or use pre-built templates to visualize key metrics like feature usage without developer support.<\/li>\n<li><strong>Advanced reports:<\/strong> With tools like funnels, paths, <a href=\"https:\/\/userpilot.com\/blog\/cohort-retention-analysis\/\" target=\"_blank\" rel=\"noopener noreferrer\">retention cohorts<\/a>, and trends, you can get a deep understanding of <a href=\"https:\/\/userpilot.com\/blog\/user-behavior-tracking\/\" target=\"_blank\" rel=\"noopener noreferrer\">user behavior<\/a> and identify opportunities for improvement.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/conversion-path-event-analytics_3c097e4548d941c9d0ea60c6fa5b5bce_800.png 1x, https:\/\/images.storychief.com\/account_6827\/conversion-path-event-analytics_3c097e4548d941c9d0ea60c6fa5b5bce_1600.png 2x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/conversion-path-event-analytics_3c097e4548d941c9d0ea60c6fa5b5bce_800.png 1x, https:\/\/images.storychief.com\/account_6827\/conversion-path-event-analytics_3c097e4548d941c9d0ea60c6fa5b5bce_1600.png 2x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/conversion-path-event-analytics_3c097e4548d941c9d0ea60c6fa5b5bce_800.png\" alt=\"path analysis\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a>\u2019s path analysis.<\/figcaption><\/figure>\n<ul>\n<li><strong>Session recordings:<\/strong> You can filter recordings based on conditions like user properties or events, and even mark bugs, add notes, or share sessions with your team.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/user-recording_63e0edaa96a5fd0a6deaf8309060fb0f_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/user-recording_63e0edaa96a5fd0a6deaf8309060fb0f_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/user-recording_63e0edaa96a5fd0a6deaf8309060fb0f_800.png\" alt=\"userpilot session recordings\" \/><\/picture><figcaption><a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a> session recordings.<\/figcaption><\/figure>\n<ul>\n<li><strong>Integrations with popular analytics platforms:<\/strong> Userpilot works seamlessly with other analytics tools like Google Analytics, Amplitude, <a href=\"https:\/\/userpilot.com\/blog\/mixpanel-analytics\/\">and Mixpanel<\/a>. Plus, it offers two-way integrations with Salesforce and HubSpot.<\/li>\n<\/ul>\n<figure class=\"image strchf-type-image regular strchf-size-regular strchf-align-center\"><picture><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/salesforce-integration_93a87987da8f6c35f53bb9b94e85040a_800.png 1x\" media=\"(max-width: 768px)\" \/><source srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/salesforce-integration_93a87987da8f6c35f53bb9b94e85040a_800.png 1x\" media=\"(min-width: 769px)\" \/><img decoding=\"async\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/10\/salesforce-integration_93a87987da8f6c35f53bb9b94e85040a_800.png\" alt=\"userpilot integrations\" \/><\/picture><figcaption>Integrating <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Userpilot<\/a> with Salesforce.<\/figcaption><\/figure>\n<p>In short, Userpilot\u2019s no-code approach ensures you can set up and analyze all sorts of metrics without needing a developer.<\/p>\n<h3 id=\"a0li\"><strong>Appcues for product analytics<\/strong><\/h3>\n<p>Appcues offers almost no analytics features, and the ones it offers are very limited compared to Userpilot.<\/p>\n<p>Here\u2019s all you get:<\/p>\n<ul>\n<li><strong>Basic flow analytics:<\/strong> Appcues provides simple <a href=\"https:\/\/userpilot.com\/blog\/flow-analytics\/\">flow analytics to<\/a> measure basic metrics such as completion rates, but doesn\u2019t go beyond the basics.<\/li>\n<li><strong>Lack of advanced tools:<\/strong> Appcues doesn\u2019t offer retention reports, funnels, or paths, which makes it less suitable for <a href=\"https:\/\/userpilot.com\/blog\/user-journey-map\/\" target=\"_blank\" rel=\"noopener noreferrer\">understanding complex user journeys<\/a>.<\/li>\n<\/ul>\n<h2 id=\"50dma\"><strong>Which one is more cost-effective?<\/strong><\/h2>\n<p>When it comes to pricing, Userpilot offers transparent, affordable pricing plans with robust features included at every level.<\/p>\n<p>Appcues, on the other hand, has vague pricing information that requires you to request a quote.<\/p>\n<p>Let\u2019s explore their pricing plans:<\/p>\n<h3 id=\"fi4iq\"><strong>Pricing of Userpilot<\/strong><\/h3>\n<p>Userpilot\u2019s pricing structure is straightforward and designed to scale with your business:<\/p>\n<ul>\n<li><strong>Starter plan:<\/strong> $299\/month (billed annually). This includes up to 2,000 monthly active users (MAUs), user segmentation, in-app engagements, analytics, and NPS surveys.<\/li>\n<li><strong>Growth plan:<\/strong> Custom priced, this plan includes custom MAUs, advanced analytics, retroactive event autocapture, <a href=\"https:\/\/userpilot.com\/blog\/record-user-sessions\/\" target=\"_blank\" rel=\"noopener noreferrer\">session recordings<\/a>, and localization features.<\/li>\n<li><strong>Enterprise plan:<\/strong> Custom pricing tailored to your organization\u2019s needs, with enterprise-grade features like premium integrations, data warehouse sync, SAML SSO, and priority support.<\/li>\n<\/ul>\n<figure id=\"attachment_397164\" aria-describedby=\"caption-attachment-397164\" style=\"width: 2344px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png\"><img decoding=\"async\" class=\"wp-image-397164 size-full\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png\" alt=\"Userpilot pricing\" width=\"2344\" height=\"2246\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6.png 2344w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6-450x431.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2024\/02\/userpilot-pricing-plans-6-1024x981.png 1024w\" sizes=\"(max-width: 2344px) 100vw, 2344px\" \/><\/a><figcaption id=\"caption-attachment-397164\" class=\"wp-caption-text\"><a href=\"https:\/\/userpilot.com\/pricing\/\" target=\"_blank\" rel=\"noopener\">Userpilot pricing plans breakdown<\/a>.<\/figcaption><\/figure>\n<h3 id=\"8vsdu\"><strong>Pricing of Appcues<\/strong><\/h3>\n<p>Appcues has made its pricing more transparent recently, but it\u2019s still a pricey option with little added value. It offers three main plans based on <strong data-start=\"461\" data-end=\"492\">Monthly Active Users (MAUs)<\/strong>:<\/p>\n<ul>\n<li><strong data-start=\"497\" data-end=\"506\">Start<\/strong> \u2013 from <strong data-start=\"514\" data-end=\"528\">$300\/month<\/strong> (billed annually for 1,000 MAUs): Includes 5 user seats, 50 in-app experiences, basic analytics, and email support.<\/li>\n<li><strong data-start=\"651\" data-end=\"659\">Grow<\/strong> \u2013 from <strong data-start=\"667\" data-end=\"681\">$750\/month<\/strong> (also for 1,000 MAUs): Adds 15 seats, 100 experiences, advanced features like <a href=\"https:\/\/userpilot.com\/blog\/types-of-nps-surveys\/\">NPS surveys and<\/a> the Resource Center, plus premium integrations like Salesforce and HubSpot.<\/li>\n<li><strong data-start=\"858\" data-end=\"872\">Enterprise<\/strong> \u2013 custom pricing: Includes everything in Grow plus unlimited seats, 150+ experiences, SLAs, advanced security, and a dedicated success manager.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-274787\" src=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcues-pricing-scaled.png\" alt=\"Appcues pricing\" width=\"2560\" height=\"1386\" srcset=\"https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcues-pricing-scaled.png 2560w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcues-pricing-450x244.png 450w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcues-pricing-1024x554.png 1024w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcues-pricing-768x416.png 768w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcues-pricing-1536x832.png 1536w, https:\/\/blog-static.userpilot.com\/blog\/wp-content\/uploads\/2025\/01\/Appcues-pricing-2048x1109.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/p>\n<h2 id=\"8mbmr\"><strong>So\u2026 Userpilot or Appcues?<\/strong><\/h2>\n<p>When comparing Userpilot vs Appcues, it\u2019s easy to see the value our product can offer. However, it doesn\u2019t mean that Appcues is a terrible product that you shouldn\u2019t consider.<\/p>\n<p>For most teams, <strong>Userpilot offers more value and flexibility.<\/strong> It\u2019s the go-to choice if you want a product adoption platform that delivers powerful onboarding tools, actionable analytics, and cost-effective pricing. Appcues might work for mobile app onboarding, and who knows, maybe you like its UI more than ours!<\/p>\n<p>Want to see how Userpilot can help you create flows without coding? <a href=\"https:\/\/userpilot.com\/userpilot-demo\" target=\"_blank\" rel=\"noopener noreferrer\">Book a demo<\/a> to start improving your product experience and boost growth!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When comparing Appcues vs Userpilot, which one is more solid and actionable? Let\u2019s explore their key differences in onboarding, analytics, and in-app support.<\/p>\n","protected":false},"author":55,"featured_media":274804,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[111],"tags":[115,121,321,1755,346,292,50],"class_list":["post-254848","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comparison","tag-appcues-alternative","tag-appcues-competitor","tag-appcues-vs-userpilot","tag-in-app-support","tag-product-analytics","tag-product-growth","tag-user-onboarding"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Appcues vs Userpilot: Which One to Go for?<\/title>\n<meta name=\"description\" content=\"When comparing Appcues vs Userpilot, which is more solid &amp; actionable? 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