Free NPS Calculator

Calculate your NPS®️ (Net Promoter Score) for Free Below!

Paste Your Scores


Install NPS Surveys Directly in Your app!

Collect quantitaive and qualitative feedback and track & analyze results in one place

Tag and group NPS responses by themes and target users with in-app experiences based on their answers

Track your NPS score overtime by automating recurring in-app surveys

More Detailed NPS Analytics:

What is a Net Promoter Score? (NPS)

The Net Promoter Score is a measure of customer satisfaction. The score is calculated by collecting responses to the following question: “On a scale from 1 to 10 how likely would you be to recommend (company/product/service) to a friend or colleague?”


(score 9-10)

The people who answer 9-10 are your Promoters

They love your products!


(score 6-8)

The people who answer 6-8 are your Passives

They are still getting to know your product.


(score 0-6)

The people who answer 0-6 are your Detractors

They might be having some issues.

Read more about the NPS score in our Ultimate Guide!

Install NPS in Your App

How to Calculate NPS?

10% NPS = 40% (Promoters) – 30% (Detractors)

Take the % of promoters (number of answers 9-10 / total number of answers) and deduct the % of detractors (number of scores 5 and below / total number of answers).
For example:
Your NPS IS: 40 – 30 = 10

How to Interpret Your NPS Score?

Check out our blog post to see if you have a
good NPS score and learn how to improve it.

Why Should you use NPS Tools?

Diving Deeper into Your NPS Scores

Tagging your NPS responses by common themes

Improve Your NPS Score Over Time

Userpilot lets you build NPS surveys inside your product with zero code

Why the Net Promoter Score matters

The NPS is the world’s leading metric for measuring customer loyalty and satisfaction.

You can Easily Collect Scores at Scale.

The NPS is the world’s leading metric for measuring customer loyalty and satisfaction.

You can Track the Score Over Time.

Is your score going up or down? Understanding its trajectory and what influences it can help your organization focus on the areas that matter most to your customers.

It Helps You Identify and Focus on Initiatives That Drive Customer Retention and Growth.

When customers are successful, so are you. For example, Gartner discovered that 80% of an organization’s future revenue growth comes from only 20% of current customers.

See Userpilot's NPS in Action

Ready to take your product marketing to the next level?
Get a free demo with one of our product specialists.