[CASE STUDY] How Getcraft saved weeks of dev time, and doubled their user activation rate with Segment and Userpilot (with zero coding)
Have you ever stopped using a product you've signed up for because you didn't know how to complete your profile and what to do next? GetCraft, a premium creative network connecting freelance c...
7 Types of Microsurveys that will Reduce Churn and Improve your Product
The one or two short questions you ask in your welcome screen. The NPS survey. The small feedback window. The exit (or churn) survey. What do all of them have in common? They are the so-called mi...
read moreHow to Use In-app Tutorials to Educate your Users and Increase Product Adoption
When a user signs in to your product for the first time, chances are they won't really know where to start. That's why it's essential that you educate them in some way. And in this article, I'm g...
read more3 Product Experiments Your SaaS Must Try Now to Reduce Churn
If there’s one thing every SaaS company is worrying about now - it's churn. Amid the uncertainties of the coronacrisis - a lot of businesses are looking for unnecessary costs to cut. As w...
read moreIn-app Guidance: How to Activate your Users Without Boring Them
Every aspect of your product’s onboarding should be aimed at achieving one thing: Activating your users. That’s the end goal. If you’re currently struggling to activate users, then you may ...
read more5 Customer Retention tactics for the Time of the Crisis - how to survive the 'War-Time' as a SaaS business without discounting
The coronavirus crisis escalated quickly and, in a matter of just days - pushed a number of countries in Europe and the US to take the extreme measures. City lockdowns, school closures, mass-gath...
read moreHow to Onboard Invited Users to your SaaS Product
Before we dive into how to onboard invited users, let us ask you a question... Do you remember how you joined Facebook? Chances are this is ancient history for you and you don't - but if yo...
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