Day One Retention: Why It Has the Biggest Impact on Revenue
Get it wrong and nothing you can do later on will fix your problems. But get it right and you and your users are set for a long (and hopefully mutually beneficial 😎) relationship. No, we...
The Importance of Customer Retention + 10 Ultra-effective Ways to Improve it
Wanna know the importance of customer retention? Just look at the numbers: It’s 6-7 cheaper than acquiring new customers. Plus, repeat customers spend 33% more on average than new ones. Many...
read moreRetention Marketing: How to Build a Retention Strategy that Works
You’re leaving cash on the table for your competitors to sweep up if you don’t have a strategy for retention marketing. So, in this blog we’ll show you how to keep your customers happy ...
read moreProduct-Led User Adoption Flywheel - What is it and How to Build One
What’s a Product-Led User Adoption Flywheel? Well, I decided to write this post because our users kept asking me the same question: 'How do I segment my users?' If that's a question that is...
read moreUser Adoption Metrics - How to Finally get them Right
If you don’t know which of your new users are going to turn into paying customers and which are going to drift away, you need to be thinking about User Adoption Metrics. Improving your metri...
read moreBuilding Features Nobody Uses? 😰 👉Grab These 11 Easy Ways to Boost Feature Activation
Feature activation can make or break your product. That's not an exaggeration. It doesn’t matter what features you build if your users aren't using them. And if they end up not using most of...
read moreHow to Make Your Product Experience 5-Star
As more and more SaaS companies wake up to the fact that we live in a product-led era, improving product experience is becoming a top priority. Nowadays, SaaS companies need to let their produ...
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