A lot of people ask if there are any Intercom Product Tours alternatives worth taking a look at. As it turns out, there are a few alternatives that can help you scale up your onboarding. So...
read moreI recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX...
read moreRecently, more and more SaaS companies have started to see the value in great UX writing. The copy that you use in your product (often referred to as “microcopy”) can have a dramatic effect o...
read moreIf I asked you to think of the most important aspects of creating a successful SaaS product, you’ll probably think of solving a need, user onboarding techniques, and the all-important product-m...
read moreSupport tickets and SaaS companies go hand-in-hand, right? At least, that’s what we’re lead to believe. As your business scales up, you start receiving more and more tickets, from more and...
read moreSoftware demos are often seen as a necessary evil by SaaS companies, and the people who buy their products. They’re time-consuming, and they don’t scale well. The more prospects you have b...
read moreI’m going to start this article with a strong statement: User onboarding is the difference between a successful SaaS company and a failing one. Yeah I know. Shocking, right? But bear with...
read moreEverybody in the SaaS world knows how important it is to funnel your users towards the Aha! Moment as quickly as possible. Finding the Aha! Moment can mean the difference between a customer th...
read moreCustomer Success is the sexy new topic in the SaaS & Software industry. We're here to give you a detailed understanding of customer success best practices. To be a fast-growing company, yo...
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