Product Adoption Strategy - How to Create One and Fix The Black Hole in Your Product Growth Strategy? PART 1
Say ‘Product Roadmap’ and every product person knows what you mean. But Product Adoption Roadmap (or Product Adoption Strategy) and you get people scratching their heads. The poll I run in o...
How to Stop Making Terrible Product Tours and Start Making Great Ones
There aren’t many people out there who would tell you that you DON’T need product tours for your SaaS. But the phrase “product tours” covers a wide range of different onboarding and trai...
read moreHow to Sell New Features to Your Users - Feature Announcements That Skyrocket Adoption
Realeasing a new feature and expecting your users to just ‘pick it up’ is like going to China and expecting to ‘just pick up Chinese’. You need to help your users adopt the new features, ...
read moreEverybody Hates Product Tours - Why You Should Hate Them Too
Everybody hates product tours. Show me one person that genuinely enjoys doing product tours and I will PayPal you $10 straight away. Why? Product tours take the worst evil out of school and pac...
read moreHow Kontentino Increased New User Activation by 10% in the First Month of Using Userpilot [CASE STUDY]
Natália Kimličková, a product marketer at Kontentino, a social media management tool for collaboration, content approval and scheduling, came to Userpilot with a few main goals in mind - incre...
read moreThe Best NPS Tools & Software + How to Use Them to Cut Churn by Up To 30%
[Editor’s note: If you’re looking for a more introductory resource on NPS and how to use it - check out our earlier Guide to NPS here.] If you’re looking for the best NPS tools, you’ve c...
read moreWhat is Secondary and Tertiary Onboarding, and Why You Should See Onboarding As a Continuous Education Loop
Learn why you should ditch your product tours, embrace primary, secondary and tertiary onboarding instead, and love onboarding experiments. TL;DR? Try my bite-sized post summary 🍔 The ...
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