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An Overview On Teresa's Torres Continuous Discovery Framework

An Overview On Teresa Torres’s Continuous Discovery Framework

The way product development evolves dictates the growth of the company. What if I tell you that continuous product discovery plays a big role in the success of the SaaS business?

September 16, 2024

9 min read

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How to Improve CSAT: 10 Tested and Proven Ways cover

How to Improve CSAT: 10 Tested and Proven Ways

In this article, we explore proven techniques to help you increase customer satisfaction, from feedback collection to customer education and personalization. We also explore how to measure customer satisfaction and the importance of doing so.
3 October, 2024

9 min read

Customer retention KPIs featured image

10 Customer Retention KPIs & Metrics + How to Improve Them

Looking for the right retention KPIs to track and improve your customer retention rates? Let's see what these KPIs are and how to improve them.
3 October, 2024

10 min read

Weighted scoring model featured image

Weighted Scoring Model: What It is & How to Create It

A weighted scoring model is a technique that enables product and project managers to make informed and objective prioritization decisions. It’s based on the multiple-criteria decision-making mathematical model, and it involves assigning numerical values to features and initiatives based on predefined criteria, like value and effort. We talk about weighted scoring when each of the criteria has a different value.
3 October, 2024

6 min read

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