Guide Every User, Without a Single Line of Code
Onboarding, product launches, in-app support: every in-app guide you need, no dev team needed, and all orchestrated by AI on one platform.
Join 1,200 Companies Accelerating
Product Growth with Userpilot.
Meet Lia, the AI that ships your in-app guidance
Lia spots the drop-off, drafts the experience, writes the copy, picks the format, and ships it to the right segment. You approve. She launches.
Analyzes & Targets
Lia reads behavior signals and targets the users who need a nudge.
Designs & Builds
Lia drafts the copy and picks the format - tooltip, modal, embed, checklist...
Measures & optimizes
Lia tracks the lift and iterates until the metric moves.
One platform for every onboarding, launch and adoption moment
From a one-line banner to a multi-step product tour. Build any pattern, target it to any segment, no engineering ticket required.
Modals
Welcome users, announce launches, capture intent. Full-screen attention when it matters.
Slideouts
Lightweight side panels for tips, upsells and in-context guidance that don't block the UI.
Tooltips
Contextual nudges anchored to any element. Perfect for feature discovery and onboarding.
Banners
Top-of-screen announcements for incidents, releases and time-sensitive updates.
Hotspots
Subtle pulses that draw attention to new or under-used features without interrupting flow.
Checklists
Turn activation into a game. Track progress, drive completion, lift first-week retention.
Resource Center
Bring your existing help docs, videos and FAQs inline. Deflect tickets and keep users in the flow.
Embeds
Native cards that live inside your product UI. Inline announcements, next steps, personalized content. No overlays, no interruption.
Stop sending one-off messages. Orchestrate the whole user journey.
Workflows tie goal-based experiences across in-app and email together. With branching logic and time delays, every user gets the next-best step, automatically.
- Branch on behavior — clicks, page views, plan, persona, anything
- Wait for the right moment — time, event or inactivity triggers
- Switch channels - escalate from tooltip to email when a user goes dark
- Exit on goal - stop nudging the second the user converts
In-app guidance powered by product signals. Connected to your existing stack.
Built on every product signal
A drop-off in a funnel, an NPS detractor, a stalled feature, a friction point in a session replay: each one gives you a real-time signal to act on.
Learn More
Push every signal into and from Userpilot
Send product data to your stack and pull CRM or analytics data back to power smarter targeting. And feed Lia more signal.
Learn MoreHear it from the teams shipping with us
Reduction in support chat requests
User Onboarding Built Without Developer Involvement
Drastically Cut Support Load with Userpilot’s In-App Guides
Reduced Support Workload
Best analytics tool I have ever worked with
"It is the most useful analytics tool I have ever seen in software industry. It has many good features like survey forms, onboarding tools, funnels, integrations etc. and also it is very easy to use as it is beginner friendly."
Userpilot helps us uncover growth patterns
"Userpilot helps us learn where to focus and understand what our users are doing. The most important thing is to track user behavior as they interact with our product, and link that back to upgrading from free to paid, and to retention, so that we can identify the patterns exhibited by our most valuable customers v. our least."
Gaining User Insights & Saving Thousands in Dev Work
"Analytics data has allowed me to understand user flows without spending a lot of time interviewing users—saving us around $2K thanks to in-app notifications. Without relying on developers, we've likely saved another $2K in dev work."
Common questions, answered
Do we need engineering resources to set this up?
No. Userpilot is built to run without a developer queue. You can build onboarding flows, tooltips, checklists, and banners yourself, and update them anytime without waiting on a sprint. One lightweight install (a single script snippet) is all engineering needs to do once.
Does "onboarding" just mean the first-time user experience?
No, onboarding covers the full lifecycle: first-run activation, guiding existing users through new features as you ship them, and even role-based journeys for different user types. You can build and launch a new onboarding flow every time you release, not just at signup.
Can we move our existing help center or knowledge base in-app?
Yes. Most teams start with help content living on a separate website or third-party widget. Userpilot's Resource Center lets you bring that existing content (articles, videos, links) directly into your product, so users get help without leaving the app.
How is this different from Appcues or WalkMe?
Userpilot sits in the middle: more capable than lightweight point tools, without the enterprise complexity, implementation timelines, and cost of platforms like WalkMe. It's built for teams who want onboarding, in-app messaging, and analytics in one platform. Not a heavyweight suite designed for large enterprise rollouts.
Can we target users without manually rebuilding segments every time?
You can build segments from user behavior and properties, and reuse them across flows, banners, and resource center content, so you're not manually recreating the same audience for every new piece of content.
Do we have to give up our existing survey or analytics tools?
Not necessarily, but many teams consolidate onboarding, in-app messaging, surveys (including NPS), and adoption analytics into Userpilot to reduce the number of tools they're paying for and stitching together.
Is this only for large enterprise teams?
No. Userpilot is designed for teams that have outgrown basic, manual approaches but don't need — or want to pay for — an enterprise DAP built for thousands of internal users. Most customers are small-to-mid-sized product and growth teams.
Ask your product the questions that matter
Join 1,200+ companies tracking, predicting and acting on product behavior with Userpilot.
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