user onboarding
Contextual email automation for SaaS: how to plan campaigns that drive growth across every stage of the user journey
Email automation can be a powerful tool for your SaaS to boost new user activation and drive growth at every stage of the user journey, if used correctly. And that’s a big IF. Simply fl...
The Analytics Black Hole or The Bottleneck: What’s Stopping you from Solving Your Users’ Pain? + Grab our FREE User Journey Template!
In the mission to solve your users’ most significant pain points, a user journey template can be your greatest asset. Sure, user personas are helpful. But they don’t answer where the sour...
read moreThe 5 Best Product Walkthrough Tools of 2021
The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out l...
read moreThe Only User Re-Engagement Strategy You Will Ever Need
How should I bring the disengaged users back to my product? If this question is keeping you up at night - it well should. Declining user engagement is a slippery slope to churn - every Product...
read moreHow to Stop Making Terrible Product Tours and Start Making Great Ones
There aren’t many people out there who would tell you that you DON’T need product tours for your SaaS. But the phrase “product tours” covers a wide range of different onboarding and trai...
read moreWhat is Secondary and Tertiary Onboarding, and Why You Should See Onboarding As a Continuous Education Loop
Learn why you should ditch your product tours, embrace primary, secondary and tertiary onboarding instead, and love onboarding experiments. TL;DR? Try my bite-sized post summary 🍔 The ...
read moreRetention Marketing: How to Build a Retention Strategy that Works
You’re leaving cash on the table for your competitors to sweep up if you don’t have a strategy for retention marketing. So, in this blog we’ll show you how to keep your customers happy ...
read moreBuild Vs Buy: What is Best for User Onboarding? The Numbers Are Out!
As a SaaS company, you have probably been at this cross-roads a few times. You need to implement new software to get a certain job done and you are wondering: Should we buy a third-party to...
read moreThe Ultimate Guide to Self-Serve Onboarding in the Product-Led Era
In Product-Led Era, it's not great marketing and sleek sales pages that determine the success of your product. Rand Fishkin, the founder of MOZ, learnt the hard way: Simultaneously two...
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