user onboarding
How to Stop Making Terrible Product Tours and Start Making Great Ones
There aren’t many people out there who would tell you that you DON’T need product tours for your SaaS. But the phrase “product tours” covers a wide range of different onboarding and trai...
What is Secondary and Tertiary Onboarding, and Why You Should See Onboarding As a Continuous Education Loop
Learn why you should ditch your product tours, embrace primary, secondary and tertiary onboarding instead, and love onboarding experiments. TL;DR? Try my bite-sized post summary 🍔 The ...
read moreRetention Marketing: How to Build a Retention Strategy that Works
You’re leaving cash on the table for your competitors to sweep up if you don’t have a strategy for retention marketing. So, in this blog we’ll show you how to keep your customers happy ...
read moreBuild Vs Buy: What is Best for User Onboarding? The Numbers Are Out!
As a SaaS company, you have probably been at this cross-roads a few times. You need to implement new software to get a certain job done and you are wondering: Should we buy a third-party to...
read moreThe Ultimate Guide to Self-Serve Onboarding in the Product-Led Era
In Product-Led Era, it's not great marketing and sleek sales pages that determine the success of your product. Rand Fishkin, the founder of MOZ, learnt the hard way: Simultaneously two...
read moreWhat Is the Best Customer Onboarding Software for your SaaS?
Onboarding your customers successfully is tricky, right? I mean, there are so many different things that can go wrong, so many parts of the user journey where they can drop off and disappear. Tha...
read more3 Product Experiments Your SaaS Must Try Now to Reduce Churn
If there’s one thing every SaaS company is worrying about now - it's churn. Amid the uncertainties of the coronacrisis - a lot of businesses are looking for unnecessary costs to cut. As we wr...
read moreAmazing Whatfix Alternatives to Improve your Onboarding
Whatfix is a popular onboarding platform, but it does have several weaknesses. As a result, we thought we’d tell you about some of the best Whatfix alternatives that you can use to improve your...
read moreHow to Onboard New Users - The Aaron Krall Way
A lot of subscription-based businesses are struggling with their trial-to-paid conversions, user activation, and user adoption. Let’s say that you get around 200 trial users every month - bu...
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