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Category: Case Studies

Case Studies
How GrowthMentor Drastically Reduced Their Support Tickets by 83% with Userpilot
August 19, 2019

Support tickets and SaaS companies go hand-in-hand, right? At least, that’s what we’re lead to believe. As your business scales up, you start receiving more and more tickets, from more and more people, and it takes up more and more of your time. Sure, you can use different tools to try and automate your tickets, and you can simply hire more Support team members to deal with them. That works. But a much better approach is to reduce the...

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Case Studies
How Userpilot Enabled Troi to Automate their Software Demos & Saved Development Cost
August 14, 2019

Software demos are often seen as a necessary evil by SaaS companies, and the people who buy their products. They’re time-consuming, and they don’t scale well. The more prospects you have booking demos, the more salespeople you need. Plus, they aren’t all that effective when it comes to onboarding your customers. They aren’t going to remember everything you’ve shown them in your demo. When it comes to sitting down with your product,...

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Case Studies
How Userpilot Helped Rocketbots with their Aha! Moment
August 12, 2019

Everybody in the SaaS world knows how important it is to funnel your users towards the Aha! Moment as quickly as possible. Finding the Aha! Moment can mean the difference between a customer that churns, and a customer for life. But it isn’t always easy to show users your Aha! Moment. Rocketbots found that out first-hand. Fortunately, Userpilot helped them to direct their users to their Aha! Moment. In this article, we’re going to...

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Case Studies
How to Improve Activation Rate? - Learn from Albacross's Success Story
April 18, 2019

We know that feeling - you’ve finally got the trial user but she stops using your product after several minutes. Improving the activation rate is a real problem for all companies. Fortunately, we’ve passed through these struggles. And you can too. We’re going to show you how Albacross used Userpilot to improve activation rate, user adoption, and trial to paid conversions for more than 33% in 14 days. After this article, you will be able...

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