Implement This Customer Engagement Strategy and Your Users Will Not Get Enough of Your Product
Customer engagement plays a critical role in your company's growth and depends on your customer experience. As Steve Jobs once said: “You have to start with customer experience and work your way back toward the technology, not the other way around.” What he really should have said was, “You have to start with measuring customer engagement and then work your way back toward the technology.” Customer engagement and experience are...
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