Collect User Feedback With No-Code In-App Surveys

Launch any type of survey in your product, such as NPS, CSAT, and CES, to gain qualitative insights — without relying on engineers.

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Join 1,000+ companies that are Accelerating Product Growth with Userpilot

Create NPS survey

Add an NPS survey in your product to measure customer satisfaction. Track responses, calculate NPS score, and identify promoters and detractors.
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Quickly create surveys using 30+ templates

Use Survey templates for all use cases, whether conducting market research, building a product roadmap, measuring customer satisfaction, or analyzing deal wins.

User story

“Userpilot Surveys are a game changer! We recently asked users if they preferred option A or B for a product redesign and collected 41 responses within a week!”

Ann Marie McNamara

Senior Product Manager at Beable

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Create bespoke surveys with advanced logic

Create custom Surveys from scratch by combining question types (multiple choice, Likert scale, open text) and applying conditional logic with branching options.
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Trigger real-time surveys based on user behavior

Trigger Surveys based on user actions such as finishing a Checklist, clicking a button, or visiting a page, in real-time.

Powerful survey analytics

View responses and track completion rates, response rates, and completion times for each Survey.
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Personalize surveys with granular segmentation

Segment your users by job role, plan, sign-up date, or any other attribute and trigger the most relevant survey.

Take Your Product Experience
to the Next Level

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Use insights from Surveys and Product Analytics to create tailored in-app Guides

Product Analytics

Build funnel, retention, path, and trend reports and create data-driven in-app Guides.
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In-app Guidance

Communicate with your users throughout your product with Product Tours, Checklists, Tooltips, Banners, and the Resource Center.
More on In-app Guides

FAQ

  1. All-in-one platform: Userpilot combines in-app Surveys with Product Analytics, Session Replay, and In-app Guidance, reducing your tech stack and costs
  2. Contextual real-time surveys: Trigger surveys based on user actions, like when they reach key milestones.
  3. DIY platform:: Build surveys, guides, and track metrics without developer assistance.
You can build any survey, such as NPS, CSAT, CES, and PES, using templates or starting from scratch.
Unlike other tools, Userpilot allows if-else logic in surveys. For example, if the answer to question 1 is less than 5, jump to question 3.
All modules are connected. Track product insights using Analytics, Session Replay, and Surveys, and build guides based on those insights. You can also measure the impact of your guides with the same tools.

Security Standards at Userpilot

As a vendor that processes millions of data points on a daily basis, we take our customers and their users’ data very seriously.

Our data is fully encrypted, managed, and stored by SOC-compliant vendors such as Amazon AWS and Google Cloud.

  • SOC 2 Type II
  • GDPR
  • HIPAA

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