Trusted by 1,200+ product teams worldwide - including former Appcues customers
Appcues onboards users but can't show you what's happening in your product. Userpilot pairs the same flows, checklists, banners, and emails with product analytics, session replay, autocapture, and advanced surveys - for less than you'd pay for fewer features.
Trusted by 1,200+ product teams worldwide - including former Appcues customers
Appcues is a capable onboarding tool - but it stops at the flow. No real product analytics, no session replay, no autocapture, only basic surveys. Userpilot gives you the same in-app guidance plus the data layer to know whether any of it actually worked.
Dashboards for activation, adoption, funnels, retention, and user paths. Appcues gives you basic reports - Userpilot gives you the full picture of what your onboarding actually does.
Userpilot captures events automatically - no manual tagging. Appcues only supports manual event tracking, so you see what you remembered to instrument and nothing else.
Watch real user sessions, filter by segment or funnel step, and jump from a drop-off straight to the replay. Appcues has no session replay at all.
A dedicated Surveys module with advanced branching - NPS, CSAT, CES, and fully custom. Appcues offers only basic surveys.
Userpilot's Growth plan starts at $12k/year with unlimited events, segments, and in-app engagement - and includes email, analytics, surveys, resource center, and session replay. Appcues' Growth plan costs about the same but caps you at 100 experiences and leaves those out.
Lia analyzes almost all of your workspace data, auto-triggers analysis skills, and surfaces what matters - the kind of AI an onboarding-only tool simply doesn't have.
A plain-language comparison for teams evaluating both - straight from our battle card.
Appcues gives you basic reports. Userpilot gives you dashboards that show whether your onboarding actually moves activation, adoption, and retention - and you can just ask Lia for the answer.
An onboarding-only tool can show users what to do - it can't tell you what's working or what to do next. Userpilot's Lia is an AI product analyst that reads almost everything in your workspace and turns it into action.
Ask questions across almost all of your workspace data. Built-in skills auto-trigger by intent - analyze activation, product health, feature adoption, or compare segments - and Lia can generate reports, surveys, and checklists on command.
Lia runs continuously in the background across Activation, Adoption, Monetisation, and Retention. Six detection engines flag anomalies, UX friction, account risk, and opportunities - delivered as a daily brief and a weekly signed thesis, with every signal promotable to action in one click.
Lia connects to your product repo and builds a live map of pages, components, actions, and flows. No manual event tagging, no analytics going stale - and any coding agent can act on a Lia recommendation grounded in the real file.
Onboarding tools show users what to do. Lia shows you what's working - across your analytics, your engagement, and your codebase.
Results from teams running onboarding on Userpilot
A dedicated specialist will move your flows and content over so you're not starting from zero. And you get full Userpilot access while you're still paying for Appcues.
"Userpilot helps us learn where to focus and understand what our users are doing - track behavior as they interact with our product, and link that back to upgrading from free to paid."
"We significantly streamlined customer training to just 4 hours a month. Previously, we had two team members handling an overwhelming number of training sessions daily."
"I use Userpilot for 3 areas: flows, analytics, and resource center - I like that it is a complete solution! And I really like that I now have access to what my users are doing without needing to ask the engineering team."
Industry recognition
Userpilot starts at $249/month with transparent, publicly listed pricing. Appcues no longer publishes prices and requires a demo call for all plans. At comparable MAU volumes, Userpilot typically costs significantly less — and includes features like unlimited experiences, email, analytics, surveys, and session replay.
Userpilot includes flows, checklists, NPS surveys, a Resource Center, product analytics, Session Replay, and 100,000 free emails/month on its base plan. Appcues includes flows and checklists but limits analytics depth and doesn't offer a comparable email channel at Growth level.
Yes — and it's more flexible. Userpilot's Resource Center supports videos, checklists, surveys, and custom content natively. Appcues' Launchpad is limited to links and Flow triggers, with no native video or checklist embedding.
Both are no-code and install via a code snippet. Most teams get their first experience live within a day on either platform. Userpilot also gives you analytics insights from day one with minimal setup — including retroactive data analysis, so you start with historical context rather than waiting to accumulate data.
The technical switch is straightforward — replace the Appcues snippet with Userpilot's. Userpilot's migration team helps customers recreate existing experiences and typically has teams live within 2–4 weeks.
Stop paying more for an onboarding tool that's flying blind.
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