Trusted by 1,200+ product teams worldwide - including former FullStory customers
FullStory leads on session replay and analytics - but it can't build in-app guides or survey users, so you bolt on separate tools. Userpilot is all-in-one: analytics with autocapture, session replay, surveys, in-app guidance, and email - with predictable MAU-based pricing.
Trusted by 1,200+ product teams worldwide - including former FullStory customers
FullStory's session replay and analytics are strong, but it has no in-app guidance or surveys, and only user-level segmentation (built for B2C). Userpilot pairs analytics and session replay with in-app guidance, surveys, email, and B2B-grade user + account segmentation - all in one tool.
FullStory shows you what happened - but it can't build in-app guides. Userpilot lets you act on insights with no-code flows, tooltips, and checklists, in the same tool.
FullStory has no surveys - you integrate a separate tool. Userpilot has NPS, CES, CSAT, and custom surveys built in, tied to product usage.
FullStory only segments by user - it's built for B2C. Userpilot segments by user and account, made for B2B/SaaS.
Send behaviour-based emails from the same platform. FullStory has no email engagement.
FullStory's session-based pricing is unpredictable and expensive at scale. Userpilot is MAU-based: predictable and cost-effective.
Lia analyzes almost all of your workspace data, auto-triggers analysis skills, and surfaces what matters - so you spend less time digging through dashboards.
A plain-language comparison for teams evaluating both - straight from our battle card.
Userpilot gives you funnels, trends, paths, and retention - with autocapture - plus the in-app guidance to act on them, all in one tool with B2B user + account segmentation.
FullStory can hand you dashboards, but you still do the digging. Userpilot's Lia is an AI product analyst that reads almost everything in your workspace, surfaces what matters before you ask, and turns it into action.
Ask questions across almost all of your workspace data. Built-in skills auto-trigger by intent - analyze activation, product health, feature adoption, or compare segments - and Lia can generate reports, surveys, and checklists on command.
Lia runs continuously in the background across Activation, Adoption, Monetisation, and Retention. Six detection engines flag anomalies, UX friction, account risk, and opportunities - delivered as a daily brief and a weekly signed thesis, with every signal promotable to action in one click.
Lia connects to your product repo and builds a live map of pages, components, actions, and flows. No manual event tagging, no analytics going stale - and any coding agent can act on a Lia recommendation grounded in the real file.
Onboarding tools show users what to do. Lia shows you what's working - across your analytics, your engagement, and your codebase.
Results from teams running on Userpilot
A dedicated specialist will move your tours and content over so you're not starting from zero. And you get full Userpilot access while you're still paying for FullStory.
"Userpilot helps us learn where to focus and understand what our users are doing - track behavior as they interact with our product, and link that back to upgrading from free to paid."
"We significantly streamlined customer training to just 4 hours a month. Previously, we had two team members handling an overwhelming number of training sessions daily."
"I use Userpilot for 3 areas: flows, analytics, and resource center - I like that it is a complete solution! And I really like that I now have access to what my users are doing without needing to ask the engineering team."
Industry recognition
Stop watching sessions in one tool and acting in another.
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