Trusted by 1,200+ product teams worldwide - including former UserGuiding customers
UserGuiding is a cost-effective onboarding tool. Until you need product analytics, event auto-capture, or email and mobile engagement. Userpilot is a complete platform so you never have to bolt on a second tool.
Trusted by 1,200+ product teams worldwide - including former UserGuiding customers
UserGuiding is fine for basic onboarding, but it has no product analytics, no session replay, can't track events without developers, no email, and caps surveys. Userpilot gives you all of it in one platform - so the "cheaper" tool doesn't end up costing more once you grow.
UserGuiding has no product analytics. Userpilot gives you dashboards for activation, adoption, funnels, retention, and paths - so you're never flying blind.
UserGuiding has a simple event-labelling functionality. Userpilot autocaptures events with no code, including retroactive data analysis, so your product team gets data from day one.
UserGuiding supports only in-app experiences. Userpilot lets you engage users on email and mobile too, and orchestrate multi-channel communication from one canvas based on real-time user behaviour.
UserGuiding caps you at 10 active surveys on its Growth plan. Userpilot has no limit - run as many as you need, with advanced logic and branching.
Email, analytics, and session replay are all included. With UserGuiding you'd bolt on separate tools - which is exactly where the "cheaper" price disappears.
Lia analyses all your data points and surfaces exactly what matters, the kind of AI a basic onboarding tool simply doesn't have.
A plain-language comparison for teams evaluating both - straight from our battle card.
UserGuiding has no analytics. Userpilot gives you dashboards that show whether your onboarding actually moves activation, adoption, and retention - and you can just ask Lia.
UserGuiding can't show you native product analytics, let alone act on them. Userpilot's Lia is an AI product analyst that reads almost everything in your workspace and turns it into action.
Ask questions across almost all of your workspace data. Built-in skills auto-trigger by intent - analyze activation, product health, feature adoption, or compare segments - and Lia can generate reports, surveys, and checklists on command.
Lia runs continuously in the background across Activation, Adoption, Monetisation, and Retention. Six detection engines flag anomalies, UX friction, account risk, and opportunities - delivered as a daily brief and a weekly signed thesis, with every signal promotable to action in one click.
Lia connects to your product repo and builds a live map of pages, components, actions, and flows. No manual event tagging, no analytics going stale - and any coding agent can act on a Lia recommendation grounded in the real file.
Onboarding tools show users what to do. Lia shows you what's working - across your analytics, your engagement, and your codebase.
Results from teams running on Userpilot
A dedicated specialist will move your tours and content over so you're not starting from zero. And you get full Userpilot access while you're still paying for UserGuiding.
"Userpilot helps us learn where to focus and understand what our users are doing - track behavior as they interact with our product, and link that back to upgrading from free to paid."
"We significantly streamlined customer training to just 4 hours a month. Previously, we had two team members handling an overwhelming number of training sessions daily."
"I use Userpilot for 3 areas: flows, analytics, and resource center - I like that it is a complete solution! And I really like that I now have access to what my users are doing without needing to ask the engineering team."
Industry recognition
UserGuiding starts at ~$2,490/year (~$207/month) with transparent MAU-based pricing. Userpilot starts at $249/month billed annually. UserGuiding is cheaper at the entry level, but Userpilot includes significantly deeper analytics, segmentation, and email features - so you're not stitching multiple tools together to fill the gaps.
Userpilot. UserGuiding covers basic flow engagement tracking, but Userpilot offers full product analytics — funnels, cohorts, feature adoption tracking, session replays, and retroactive data analysis from day one. If data-driven decisions matter, Userpilot is the stronger choice.
No — UserGuiding doesn't have a built-in email channel. Userpilot includes behavioral email with 100,000 free emails/month, letting you re-engage users outside the product based on what they did (or didn't do) inside it, including multi-channel orchestration in one canvas based on real-time user behavior. With UserGuiding, you'd need a separate email tool and manual syncing to achieve the same effect.
UserGuiding is often cited as simpler to get started with, which suits smaller teams with straightforward onboarding needs. Userpilot takes slightly longer to configure fully, but gives you analytics insights from day one — including retroactive data analysis — so the extra setup pays off quickly.
UserGuiding is a solid choice for small teams or startups that need basic onboarding flows fast and at low cost. Userpilot is built for scaling teams that need onboarding, engagement, feedback, email, and product analytics in one platform — without stitching multiple tools together.
Stop stitching tools together to fill UserGuiding's gaps.
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