UserGuiding is a cost-effective onboarding tool - until you need product analytics, session replay, no-code event tracking, and email. Userpilot is the complete platform, so you never have to bolt on a second tool.
Trusted by 1,200+ product teams worldwide - including former UserGuiding customers
UserGuiding is fine for basic onboarding, but it has no product analytics, no session replay, can't track events without developers, no email, and caps surveys. Userpilot gives you all of it in one platform - so the "cheaper" tool doesn't end up costing more once you grow.
UserGuiding has no product analytics. Userpilot gives you dashboards for activation, adoption, funnels, retention, and paths - so you're never flying blind.
UserGuiding can't track events without dev help. Userpilot autocaptures events with no code, so your product team gets data from day one.
UserGuiding has no session replay. Userpilot lets you watch real sessions and jump from a funnel drop-off straight to the replay.
UserGuiding caps you at 10 active surveys on its Growth plan. Userpilot has no limit - run as many as you need, with advanced logic and branching.
Email, analytics, and session replay are all included. With UserGuiding you'd bolt on separate tools - which is exactly where the "cheaper" price disappears.
Lia analyzes almost all of your workspace data and surfaces what matters - the kind of AI a basic onboarding tool simply doesn't have.
A plain-language comparison for teams evaluating both - straight from our battle card.
UserGuiding has no analytics. Userpilot gives you dashboards that show whether your onboarding actually moves activation, adoption, and retention - and you can just ask Lia.
UserGuiding can't show you native product analytics, let alone act on them. Userpilot's Lia is an AI product analyst that reads almost everything in your workspace and turns it into action.
Ask questions across almost all of your workspace data. Built-in skills auto-trigger by intent - analyze activation, product health, feature adoption, or compare segments - and Lia can generate reports, surveys, and checklists on command.
Lia runs continuously in the background across Activation, Adoption, Monetisation, and Retention. Six detection engines flag anomalies, UX friction, account risk, and opportunities - delivered as a daily brief and a weekly signed thesis, with every signal promotable to action in one click.
Lia connects to your product repo and builds a live map of pages, components, actions, and flows. No manual event tagging, no analytics going stale - and any coding agent can act on a Lia recommendation grounded in the real file.
Onboarding tools show users what to do. Lia shows you what's working - across your analytics, your engagement, and your codebase.
Results from teams running on Userpilot
A dedicated specialist will move your tours and content over so you're not starting from zero. And you get full Userpilot access while you're still paying for UserGuiding.
"Userpilot helps us learn where to focus and understand what our users are doing - track behavior as they interact with our product, and link that back to upgrading from free to paid."
"We significantly streamlined customer training to just 4 hours a month. Previously, we had two team members handling an overwhelming number of training sessions daily."
"I use Userpilot for 3 areas: flows, analytics, and resource center - I like that it is a complete solution! And I really like that I now have access to what my users are doing without needing to ask the engineering team."
Industry recognition
Stop stitching tools together to fill UserGuiding's gaps.
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