In SaaS, a step-by-step guide is a resource meant to outline and describe every step to fulfill a process. And it’s designed so any employee or customer can follow through and execute the required tasks successfully. For digital adoption, documentation is key to keeping users engaged with your product and breaking down complex tasks into simple process documents.
Looking for the best way to go about user behavior tracking? Search no further. This article reveals what user analytics means and the tools to track it.
Sans analyse des produits, vous ne faites que deviner comment faire avancer les choses auprès des utilisateurs de votre logiciel SaaS. S’il est vrai qu’il existe toute une science et tout un art pour tirer le meilleur parti des analyses, il est tout aussi vrai que la compréhension des principes de base peut vous permettre d’améliorer rapidement les performances.
Appcues vs Pendo. Which is the better tool for Onboarding Saas users and driving customer success, and is there perhaps a better alternative? We will look at some key features and how they measure up against each other. Let’s dive in and find out more.
In-app survey questions can be one of the most effective tools when running product research. Learn directly from your customers and build better products.
Ces 5 parcours interactifs vont inspirer votre processus d’intégration. Découvrez comment les guides interactifs et les instructions peuvent augmenter considérablement l’activation.
