SaaS Consumption Gap: What is it and How to Close it?
Product ExperienceThe SaaS consumption gap affects customer perception about your product and can make you lose customers over time. Click to learn how to avoid that.
The SaaS consumption gap affects customer perception about your product and can make you lose customers over time. Click to learn how to avoid that.
Wondering what successful onboarding looks like? Need a tool to build, track and improve onboarding and customer success? Here’s how you create customer onboarding playbooks so your new customers use your product as intended:
In the fast-paced world of technology, building a public roadmap can be a competitive advantage for savvy product managers. In this article, we’re going to look at some great examples of public product roadmaps, draw out key lessons to apply to your own roadmap, and explore some of the best tools available for building one.
Customer profitability analysis explains how much money a particular customer generates for your business. Let’s see how to conduct a customer profitability analysis to maximize your revenue.
Thinking of implementing Intercom onboarding tool in your SaaS? Read about its pros, cons, and best alternatives for less $ !
Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. In this article, we’re going to dig deep into the world of customer onboarding and make sure to look at the best tools for the job.