13 Best NPS Survey Best Practices to Boost Response Rates
Is there such a thing as NPS survey best practices? Learn how to create NPS surveys and leverage the data to boost customer loyalty and increase retention.
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LogRocket Session Replay: A Detailed Review (+ Better Alternative For Product Teams)
Our team analyzed the LogRocket session replay tool. Let’s review it and compare it with Userpilot’s version to see how good it is for product teams.
How to Create Interactive User Guides for Your SaaS Product
Interactive user guides are a great way to engage your users. Help them understand your product better, and boost retention rates. Here’s how to build them.
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7 Best Real User Monitoring Tools [In-Depth Comparison]
Are you tired of hearing about mysterious performance issues only after users start abandoning your product? That’s where real user monitoring tools come in. They show exactly how users interact with your platform by revealing slow load times, broken workflows, or confusing moments that drive people away. You can also use product analytics to research user behaviors when they use your product and get better context to improve user engagement. In this article, I’ll compare the best tools to help your product team discover and tackle real problems in real-time to increase user retention.
What is Real User Monitoring In-App?
Have you ever launched a feature only to see users drop off unexpectedly? Traditional analytics might reveal what happened, but not why. Real user monitoring (RUM) bridges that gap by tracking every click, scroll, and frustration signal, such as rage clicks or slow load times, allowing you to identify where users struggle. For product managers, this isn’t just data; it’s the key to transforming disconnected user journeys into seamless experiences. Tools like Userpilot’s product analytics offer real user monitoring to help you gather detailed insights into each user session, ensuring you address the right issues at the right time. But first, let’s learn more about real user monitoring.
How I Use Session Replay as a UX Researcher
Want to turn replays into real UX wins? See how I, a UX researcher at Userpilot, use them to spot friction, refine experiences, and solve issues quickly!