Pendo vs Appcues vs Stonly: Which one is a good choice for customer onboarding? Onboarding new customers is the process new users go through to set up and begin using your product. It covers the entire funnel, from initial sign-up to product activation and adoption.When onboarding new customers you aim to deliver value to your […]
Pendo vs Appcues vs Product Fruits – quick summary Customer satisfaction is a measurement that shows how well your product meets your user’s expectations. It hints whether they’ll stay around as loyal customers and recommend your product to others. Let’s explore how Pendo, Appcues, and Product Fruits compare when it comes to customer satisfaction. Pendo […]
![How to Improve Customer Perception [+ Examples for SaaS] cover](https://blog-static.userpilot.com/blog/wp-content/uploads/2024/05/how-to-improve-customer-perception-examples-for-saas_cbf8175b7142873850a561de570391ab_2000-450x295.png)
Customer perception can make or break your brand reputation. But why is customer perception important and how can you improve it? Let’s explore what it is and how to measure it, then look at 10 ways to make customers look at your brand with a positive lens and increase product engagement!
Data analytics plays an instrumental role at every step of building a successful product. Whether you’re building your user base or releasing a new feature, the right no-code analytics platform can help you make evidence-based decisions. In this article, we’ll discuss the features and benefits of some of the best no-code analytics tools.
Pulse surveys can help you spot actions that require immediate care, assess the impact of an internal or external event, and track your performance over instant and brief moments. In this article, we will examine what a customer pulse survey is, how it can benefit you, the right time to send it, and best practices for creating pulse surveys.
Are you planning to launch a customer effort score survey soon? This article outlines practical steps and best practices. We also discuss rating scales.
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