Top Retention and Churn Product Manager Roles (+ Candidate Spotlight)13 min read
Want to advance your career in product management or find top talent for your team? This article shares exciting product manager roles focused on retention and churn and showcases standout candidates in the field.
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1. Stripe: Product Manager, Local Payment Methods Cost Optimization
Stripe is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use Stripe to accept payments, grow their revenue, and accelerate new business opportunities.
Their mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
They’re looking for a senior Product Manager to lead a pillar within our LPM Cost Optimization team. In this role, you will leverage your extensive experience turning ambiguous problems into clear and actionable deliverables, aligning internal and external leaders on a shared, ambitious vision. You’ll help define the most relevant local payment methods to build (breadth) and aspects of payment methods to invest in (depth) to deliver the best outcomes for Stripe users.
You will build towards the long-term vision for local payment methods at Stripe, becoming a subject-matter expert for a subset of Stripe’s most strategic payment partners.
This will involve close collaboration with Stripe’s and our financial partners’ product and engineering organizations to prioritize valuable investments over a multi-quarter roadmap, considering distribution potential, performance, costs, and risks.
Who would be the best fit for this job?
- A product leader with 7+ years of experience in product management or a related field who has successfully built and scaled complex systems at a global level.
- Someone who thrives in ambiguity and can translate complex problems into clear, actionable strategies.
- A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions.
- An individual with excellent communication skills, adept at influencing both user-facing and partner-facing stakeholders.
- A collaborator experienced in working with cross-functional teams, including engineering, design, and external partners.
Who would be a bad fit for this job?
- A person who lacks experience leading agile development or working in fast-paced, iterative environments.
- Someone with weak communication skills who can’t effectively convey technical details to non-technical audiences.
- A job seeker who is unfamiliar with AI/ML applications in operational settings.
Requirements
- 7+ years in a product management or product-adjacent role, with a proven track record of building highly impactful products.
- Demonstrated experience partnering closely with engineers, designers, and external partners to build products and complex systems at scale.
- Ability to effectively communicate with and influence both user-facing and partner-facing stakeholders.
- Strong written and verbal communication skills, with a knack for precise and concise articulation of user problems.
- Analytical mindset, proven experience working cross-functionally to turn data insights into strategic decisions.
- Ability to thrive in a dynamic and fast-paced environment with significant autonomy and responsibility.
- Background delivering successfully on multi-quarter roadmaps and aligning diverse stakeholders to achieve shared goals.
- Strong business acumen and comfort with complex ecosystem and platform-level problems.
- Experience with online payments, deep understanding of the conversion, costs, and risk trade-offs.
- Experience optimizing revenue outcome for an online and/or point-of-sale payments business.
- Experience working with financial partners and users from various geographies and cultures.
Salary
$178,600 – $268,000
2. Amazon: Senior Product Manager – Buy with Prime
Are you passionate about designing mobile apps and games that captivate users and keep them coming back?
Amazon is seeking a Senior Product Engagement Manager to shape the future of a new mobile app/game within the Emerging Business Org. This role is pivotal in creating the most engaging creative tools for users, with a focus on drawing, playing, and the innovative use of generative AI.
You’ll blend the strategic mindset of a growth product manager with the creative vision of a UX designer – driving repeat engagement, gamification, and social participation.
By understanding the psychology of play, creativity, and learning, you’ll craft experiences that are seamless, rewarding, and deeply immersive. Your decisions will be backed by data-driven insights, leveraging A/B testing and user research to optimize the engagement loops and retention strategies that keep users inspired and returning again and again.
Who would be the best fit for this job?
- A seasoned product leader with over 5 years of experience in product or program management, product marketing, business development, or technology.
- An individual adept at owning and driving roadmap strategy and definition, with a track record of end-to-end product delivery.
- A professional experienced in feature delivery and making trade-offs to meet product goals.
- Someone who thrives in cross-functional environments and can influence senior leadership through data-driven insights.
Who would be a bad fit for this job?
- A person who was given little decision-making power as a product manager.
- A job seeker coming from a small start-up background.
Requirements
- 5+ years of product or program management, marketing, business development, or technology experience.
- Bachelor’s degree or equivalent.
- Experience owning/driving roadmap strategy and definition.
- Experience with end-to-end product delivery.
- Experience with feature delivery and product tradeoffs.
- Experience as a product manager or owner.
- Experience in influencing senior leadership through data-driven insights.
- Experience working across functional teams and senior stakeholders.
Salary
$124,500/year in their lowest geographic market, up to $206,000/year in their highest geographic market.
3. HubSpot: Group Product Manager, Growth Onboarding
The HubSpot Product team is passionate about building tools that help small and medium-sized businesses market, sell, serve their customers, and ultimately grow better. They have built for more than 200,000 customers in over 100 countries around the world.
As the leader of the Growth Onboarding Group, you will define the future of product-led, AI-powered onboarding at HubSpot. They believe the traditional services delivery model is being disrupted, and that in the age of AI, every company should be able to get up and running on their CRM and deploy software to their teams within days.
This is an opportunity to drive meaningful impact with a scale-up stage initiative, helping us grow from “1 to N” with an AI-led, human-assisted onboarding strategy.
You’ll have the chance to reimagine how AI can power personalized and automated onboarding at scale, build and optimize best-in-class user activation experiences and flows, and lead a team of Growth Product Managers. Your work will help increase activation and engagement, expand our market opportunity through self-serve capabilities, and deliver meaningful customer and business impact in one of HubSpot’s most strategically important areas.
Who would be the best fit for this job?
- Someone passionate about user-centered design and creating solutions that drive value and customer satisfaction.
- A leader who takes initiative, mentors peers, and drives a culture of continuous learning and improvement.
- A person with the ability to handle ambiguity and adapt quickly to changing priorities in a fast-paced, dynamic environment.
Who would be a bad fit for this job?
- Individuals who prefer highly structured and predictable environments.
- Candidates lacking experience in retention, especially in the field of onboarding, or without a strong background in customer success-driven product strategies.
Requirements
- Experience: A proven track record of building and leading product teams, ideally in fast-paced, scaling environments, with experience in AI, onboarding, or growth-related domains.
- A Customer Mindset: You deeply obsess about customer needs, desires, and motivations.
- Excellent Product Taste: You love creating beautiful, delightful user experiences and staying current with trends in the SaaS and AI industries. Your intuition for user expectations drives the design of products that help customers achieve their goals.
- A Winning Mindset: You strive to be the best at what you do, aren’t afraid to make bold bets, and are eager to disrupt existing paradigms.
- A Growth Mindset: You are curious, open-minded, willing to challenge assumptions, and believe that learning is better than being right.
- Outstanding communication skills: You craft compelling presentations and narratives that clearly communicate vision and strategy, influencing and aligning stakeholders across the organization.
- Leadership Ability: You set ambitious goals and drive your team to achieve them, making informed decisions and iterating in a fast-paced environment, even without perfect information.
Salary
Cash compensation range: $183,000–$293,000 annually
Recommended candidates for product manager focused on churn and retention job offers
Now, let’s turn the tables. Below, I’m highlighting 3 outstanding candidates who are ready for their next challenge. They are a great fit for the positions above and for your company, especially when the position is connected to watching over and polishing an important flow.
Prarthana Reddy
Candidate’s short profile
Prarthana has over 8 years of experience in the tech industry, with 6+ years as a product manager in both B2B and B2C environments. She has led end-to-end product development across sectors like SaaS and customer communications, combining user research, data analysis, and strategic planning to drive user engagement and stakeholder satisfaction.
With a strong background in software engineering and an MBA in Lean Operations, she bridges technical depth with business acumen to deliver impactful solutions.
Last 2 professional positions
- Product Manager, Dell Technologies (2021–2023): Led the strategy and roadmap for a low-code customer communication platform. Achieved a 25% increase in engagement and 35% adoption growth through user-centric design, A/B testing, and cross-functional collaboration. She established KPIs, launched responsive templates that improved engagement by 34%, and prioritized secure, compliant system design.
- Product Manager, Mindtree (2020–2021), Associate Product Manager, Mindtree (2018–2020): Supported product development initiatives for learning and internal systems. She also collaborated with stakeholders and engineering teams to develop product features, wireframes, and user flows. Laid the groundwork for scaling platforms with structured backlogs, user-centric feature planning, and Agile methodology.
Professional interests
Prarthana is passionate about building intuitive, data-driven SaaS products and communication platforms. She is particularly interested in roles involving customer experience, cross-functional collaboration, and continuous product innovation.
Skills
Product strategy, A/B testing, backlog management, user research, cross-functional leadership, data analysis, SaaS, customer communication platforms, Power BI, Agile, stakeholder engagement.
How can Prarthana benefit your company?
- She will increase product adoption and user engagement through data-backed decision-making and user research.
- She aligns engineering and business teams to deliver high-impact solutions on time.
- She brings a strong mix of analytical thinking and creative problem-solving to improve product-market fit.
Sanjeet Bezalwar
Candidate’s short profile
Sanjeet is a results-driven Senior Product Manager with 9+ years of experience in fintech, financial services, and internal product ecosystems. He has successfully led cross-functional teams in developing user-centric platforms that drive growth, engagement, and operational efficiency.
With experience in both corporate and startup environments, Sanjeet excels at aligning product strategy with business goals through Agile methodologies and data-driven insights.
Last 3 professional positions
- Senior Product Manager, Tesco (2023–Present): Leads the Investment Planning Portfolio under the Tesco Wellness Initiative, focused on enhancing internal financial wellbeing. Delivered a 20% reduction in development cycle times and drove engagement through personalization, continuous feedback loops, and Agile implementation.
- Product Manager, Tesco (2021–Present): Owned the roadmap and strategy for the Personal Finance Wellness Platform, improving data accuracy by 40%. Drove an 18% increase in milestone completion rates and introduced user-centric features to promote financial literacy and well-being for employees.
- Founder, FinP Circle (2020–2023): Launched a fintech social platform emphasizing community engagement. Boosted customer retention by 40% through market research and iteration on user-driven features. Established a continuous product enhancement loop to stay competitive and meet evolving user needs.
Professional interests
Sanjeet is all about financial empowerment through technology. He is especially interested in internal tools, fintech platforms, and products that foster personal finance, digital transformation, and data-first innovation.
Skills
Product strategy, fintech, internal platforms, startup leadership, user research, Agile methodologies, KPI development, community engagement, automation, and workflow optimization.
How can Sanjeet benefit your company?
- He will drive product growth by combining data insight with user empathy.
- He excels at navigating complex stakeholder environments while delivering high-value solutions.
- He brings a unique blend of corporate and entrepreneurial thinking, ideal for scaling innovative products with agility.
Lala Shultseva
Candidate’s short profile
Lala is a user-first Product Manager with diverse experience across e-commerce, health tech, and edtech. She has led high-impact initiatives from pricing automation in large marketplaces to digital transformation in startups, always anchored in research, data, and collaboration.
With a background in sociology and a passion for building meaningful digital experiences, Lala thrives in cross-functional environments and excels in launching and optimizing user-centric products.
Last 3 professional positions
- Product Manager, Kaufland e-commerce (2023–2025): Led initiatives to enhance marketplace efficiency by developing pricing tools, redesigning seller onboarding flows, and creating internal tools to improve listing accuracy. Delivered measurable results, including significant GMV growth and cost savings, by aligning with cross-functional stakeholders.
- Product Manager, Hormonella (2022–2023): Transformed the business from offline to fully online sales with a user-focused approach. Launched a new website, streamlined onboarding, introduced a referral program, and built a tailored online health program based on in-depth user research and testing, resulting in boosted sales and customer loyalty.
- Product Manager, karpov.courses (2021–2022): Managed the full development cycle of educational courses and a custom Learning Management System (LMS). Led cross-functional teams, conducted research, built internal knowledge systems, and mentored junior PMs. Played a foundational role in the startup’s early product direction.
Professional interests
Lala is passionate about building inclusive and impactful digital products, especially in the fields of e-commerce, education, and wellness. She is driven by understanding user behavior and enjoys mentoring teams and fostering collaboration.
Skills
Product discovery, UX research, stakeholder management, pricing strategy, digital transformation, LMS development, qualitative research, user onboarding, Agile collaboration, mentorship, and knowledge management.
How can Lala benefit your company?
- She brings a sharp user focus and a rigorous research mindset to product development.
- She can drive digital innovation in both startup and enterprise settings.
- She fosters a collaborative culture that empowers cross-functional teams and junior talent alike.
Final words
If you’re hiring for product management roles or know someone who’d be a fit for these opportunities, share this post with them. Be sure to reach out if you want your job or profile featured next time.