Search Results for: customer insights

How to Create Effective Step-By-Step Guides For Your SaaS Product

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In SaaS, a step-by-step guide is a resource meant to outline and describe every step to fulfill a process. And it’s designed so any employee or customer can follow through and execute the required tasks successfully. For digital adoption, documentation is key to keeping users engaged with your product and breaking down complex tasks into simple process documents.


Userpilot is now SOC 2 Type II Certified! Learn About Our Information Security Standards

Updates

SOC 2 Type II is one of the highest information security standards available for SaaS companies. At Userpilot, we know how essential information security is for your company. That’s why Userpilot has subjected itself to a stringent data security audit by an independent auditor. In order to ensure our information security measures are of the highest standard – we have been audited by Barr Advisory, and awarded the SOC 2 Type II certificate.