Search Results for: customer insights

User Onboarding Metrics to Track Onboarding Success in SaaS

User Onboarding Metrics to Track Onboarding Success in SaaS cover
User Onboarding

There’s a saying that in the modern world, ‘data is the new oil’. For any savvy product manager, onboarding metrics are some of the most valuable data you can get your hands on. In this article, we’re going to cover the key types of onboarding metrics to help you understand, build and refine an effective onboarding flow for your customers.


The Ultimate Guide to SaaS Onboarding Phases

The Ultimate Guide to SaaS Onboarding Phases cover
User Onboarding

Understanding your users and their journey stages will help you create flows tailored to the various SaaS onboarding phases. This is essential because your customers aren’t all the same; their needs change as they progress through your product. Today’s article is going to discuss the onboarding phases and their importance for product adoption. Read on to learn how to properly introduce users to your product and drive retention, loyalty, and revenue growth.


Best Software Localization Tool For Implementing a Localization Strategy

Best Software Localization Tool For Implementing a Localization Strategy cover
Product Management

As there are plenty of localization platforms available, choosing the best software localization tool is not easy. Before you commit to any particular tool, map out the user journey with all its touchpoints. This will help you identify which aspects of your product you need to localize. Only when you have these, look for the right tools. If you would like to see how Userpilot can help you localize your in-app experiences and support center resources, book the demo!