Product experience insights help you understand how customers feel about your product, and how they react and interact with it. Let’s see why these insights are important and how you can collect them.
Any customer onboarding email template shouldn’t just engage users; it should guide them toward value. In this post, I’m sharing templates that not only sound good but work, with a focus on timing, intent, and user behavior. If you’re building an onboarding sequence that drives activation and retention, start here.
Looking for user research questions to help you uncover valuable insights about your target audience? This article shows you examples and best practices.
Discover how customer onboarding automation improves efficiency and enhances customer satisfaction. Learn best practices and strategies to get you started.
Fancy hiring a customer onboarding specialist or interested in becoming one? We’ve got you covered!
App analytics can help you dive deep into the user experience, collect feedback, and decide what features to build or sunset in your app. Let’s explore how it helps you build a better product and look at some of my favorite app analytics tool recommendations:
