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Search Results for: customer insights

Essential Product Metrics Every SaaS Team Should Track cover
UX Analytics February 25, 2025

Essential Product Metrics Every SaaS Team Should Track

Unlock SaaS success by tracking the right product metrics. This guide reveals the key metrics to monitor, how to calculate them, and how they can fuel growth and optimize your product.

Abrar Abutouq

Abrar Abutouq

Product Manager

What, Why, and How to Combine Behavioral and Attitudinal Data to Make Objective UX Decisions cover
UX Analytics February 24, 2025

What, Why, and How to Combine Behavioral and Attitudinal Data to Make Objective UX Decisions

Get the full picture of your users. Learn how to combine behavioral and attitudinal data for better UX research and smarter product decisions.

Lisa Ballantyne

Lisa Ballantyne

UX Researcher

Churn Prediction
User Engagement February 24, 2025

Churn Prediction: How to Build a Prediction Model and Improve Retention

In this guide, I’ll walk you through how we predict and reduce churn at Userpilot using real usage patterns, customer feedback, and behavioral signals. You’ll learn how to build a churn model, clean and prep your data, choose the right algorithm, and take action using Userpilot’s in-app tools. From early warning signs to offboarding surveys, this article is your playbook for turning insights into retention.

Abrar Abutouq

Abrar Abutouq

Product Manager

10 Product Management Metrics for PMs to Track [+ Strategies to Improve KPIs] cover
Product Management February 24, 2025

10 Product Management Metrics for PMs to Track [+ Strategies to Improve KPIs]

What product management metrics are the most crucial for product growth? Read this article to know about 10 such metrics and how you can improve them.

Brinda Gulati

Brinda Gulati

Content Editor

Tools February 21, 2025

Top 12 Digital Analytics Tools For Product and CX Teams

Digital analytics is the closest thing to knowing your customers to springboard product-led growth. It involves collecting, analyzing, and interpreting customer data from digital sources like websites and applications. Here are 15 of the best digital analytics tools in 2024!

Emilia Korczynska

Emilia Korczynska

Head of Marketing

UX Analytics February 16, 2025

14 Best SaaS User Tracking Software in 2025

User tracking tools offer the best solution in tracking down customer needs, paving the way for sustainable product growth. Here are 14 of the best user tracking tools for SaaS in 2024!

Emilia Korczynska

Emilia Korczynska

Head of Marketing

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