Wondering how to analyze open-ended survey questions and extract the actionable insights contained in them? This article explores the dos and don’ts of qualitative feedback analysis. It discusses how to get accurate data from open-ended questions and extract its insights so you can provide value to your customers.
The right interaction design principles can help you create intuitive, user-friendly product experiences that drive long-term retention. Today’s article shows you some of these principles and how to apply them in your UX design.
Triggering post-event survey questions can significantly boost your response rates and the quality of your user feedback. But how do you know when to trigger a survey or not? Let’s explore some post-event survey examples and then explain how you can do it as well!
![NPS Calculator: Methods and Tools [+ How to Improve NPS] cover](https://blog-static.userpilot.com/blog/wp-content/uploads/2024/06/nps-calculator-methods-and-tools-how-to-improve-nps_e4ab58a2c52d1fa8060219a0af602491_2000-450x295.png)
Customer feedback metrics like NPS are powerful tools for gauging customer loyalty and satisfaction. But how do you figure that out? That’s where NPS calculators and tools come in. In this article, we are going to break down NPS calculation methods and the tools that make it easier. You’ll also find guidance on how to interpret and improve your net promoter score. Let’s dive in!
The man behind Behance and Adobe Creative Cloud, Scott Belsky is a celebrated figure in both the creative and tech communities. With such extensive experience, there’s a lot that design and product professionals can learn from Scott. In this blog, we delve into his background, explore his notable books, and highlight his engaging newsletter and podcasts.
Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization for a SaaS business is an essential focus for growth in any business. Let’s look at the most essential metrics and tactics you can utilize to improve them.
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