Churn is unavoidable for SaaS businesses. In this article, we’ll cover what negative churn is, how you can calculate it, and how to achieve it.
Product adoption has picked up a fair amount of jargon over the years. It can sometimes be a bit hard to navigate for newcomers and even for well established product pros. And so, the team here at Userpilot have put together the ultimate guide to product adoption and onboarding terminology.
An optimized time to value not only cements your product adoption but also improves customer retention. Read on to learn all about TTV!
Learn how to become a product manager, even if you have no previous experience. What does a PM do? What traits should a PM have? How can you gain experience?
Read Margaret Zablocka’s inspiring story about her journey from a product owner at a social trading platform, to shaping the future of parent-tech.
Product usage analytics is the practice of tracking and analyzing how users interact with a digital product. This involves tracking user behavior inside the product, for example, how many users use it, how often, which features they use, or how they navigate through it. This data can then be used to improve the product, develop better user onboarding experiences, and optimize the overall customer experience.
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