How to Become a Customer Onboarding Specialist [+Tools and Resources]
CareerDiscover how to become a customer onboarding specialist with our comprehensive guide. Learn the essential steps, skills, and strategies to excel in your career.
Discover how to become a customer onboarding specialist with our comprehensive guide. Learn the essential steps, skills, and strategies to excel in your career.
With various methods and best practices flying around, you might be wondering how to collect customer feedback for your SaaS in the best way possible. To make your job easier, we’ve compiled some tried-and-true strategies and ways of collecting actionable user insights in this guide.
What’s the customer activation rate? How to calculate it? What is it important? These are just a few of the questions the article tackles. You will also discover onboarding strategies to boost the activation rate and learn how Userpilot can help you with that!
Are you wondering how sentiment analysis can be used to improve customer experience? Well, you’re in the right place because that’s exactly what the article tackles. You will learn how to collect feedback and conduct sentiment analysis to improve the product and user experience and what tools to use.
A great customer experience can differentiate your product from the rest, make users stay with you, and ultimately boost product engagement. Let’s clarify the customer experience and then look at 15 examples of how other companies are implementing it.
Customer success webinars are a great way to unlock insights about improving your customer experience and product engagement. Plus, they help you connect with and learn from other customer success leaders and teams. If you’re confused about where to start your digital customer success journey, this guide is all you need.