Chameleon vs WalkMe: Which is Better for Customer Feedback?
Explore how Chameleon stacks up against Walkme to determine the ideal solution for customer feedback in terms of features, prcing, and more!
Search Results for: customer insights
What Is Customer Effort Score (CES) and How to Measure It
Confused about what a customer effort score is and why it’s relevant for you? Customer effort score (CES) is the gold standard for SaaS organizations trying to improve their customer experience. In this guide, we explore how to measure CES, why it matters, and how you can improve yours.
How to Use Userpilot Custom Analytics Dashboards to Extract Actionable Insights
Are you wondering how the new Userpilot custom analytics dashboards can help you drive product growth? If so, you’re in the right place! In this article, you will learn about the main benefits of custom product analytics dashboards and how to create them in Userpilot.
12 Customer Behavior Models: How They Impact Your Business
A customer behavior model reveals the external and intrinsic factors influencing buying decisions. This article covers 12 of the most common customer behavior models and how to maximize them for better product management.
Happy Customer Service: What Is It + 12 Ways to Delight Customers
Happy customer service can be the difference between inconsistent revenue and a good bottom line. This article takes a deep dive, showing you what happy service really means and practical steps to keep customers happy throughout their relationship with you.
How to Build a Customer Success Dashboard Code-Free
A customer success dashboard is a visualization tool that helps customer success teams to monitor KPIs related to customer engagement, satisfaction, and retention.