Customer Communication Management Guide For SaaS Companies
Customer communication management is vital for building strong relationships between SaaS companies and their users. Learn how to build your strategy.
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Data Product Management: Using Data Insights to Drive Growth
Data product management is the discipline of collecting and analyzing data to develop products. Data MPs are both product managers and data scientists, rolled into one.
15 Winning Customer Retention Examples to Power Up Your Strategy
We handpicked customer retention examples from some of the most successful SaaS companies in the world. Read on to see what they’re doing right.
Digitization of Customer Experience: 15 Best Practices For Managing Digital CX
Nowadays, the digitization of customer experience is not a luxury but an absolute necessity for most businesses. Read our article for digital CX tips.
17 B2B Customer Engagement Strategies That Drive Retention and Loyalty
Ready for the next phase of your growth? Open to discover 17 proven customer engagement strategies to drive growth and retention.
Customer Perception: How To Measure & Improve It To Create a Positive Customer Perception?
What is the customer perception of your brand? Are you monitoring it? Let’s see what is it and how can you improve the perception of your SaaS product.