Are you planning on using analytics to improve customer engagement and gain a competitive advantage? Let’s learn how!
Want to analyze customer needs in a way that will benefit your business? In this article, we feature the nitty-gritty of customer needs — from the fundamental meaning and types of customer needs to the most efficient method for conducting a customer needs analysis and acting on customer data for business growth.
How do you not only attract new customers to your business but then turn them into repeat customers that keep sending money your way? In this article, we’ll cover the benefits of having repeat customers in your business, how to calculate your repeat customer rate, plus 15 tips for acquiring and retaining repeat customers.
Customer confidence isn’t just a way to close sales more easily, it’s also the foundation for product growth. Follow our tactics here!
Do you want to improve NPS but are not sure how to achieve that? Don’t worry, we’ve got you covered. Read this article to find out 10 actionable strategies to boost your NPS score.
Customer intimacy is indispensable to achieving product growth. So we’ve compiled 15 practical tips for SaaS companies for nurturing intimate relationships.
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