Author: Tiana He

Product Management
How to Build The Ultimate Product Team
May 10, 2021

Building the ultimate product team can help take your product from just ‘ok’ to a well-oiled, efficient working machine. As your product and teams grow, you need to start making decisions about what key members to hire and what that hierarchy might look like. If you don’t quite know what a product team is or where to get started, we’ve written it all down for you! TL;DR If you are short on time, here’s a quick summary: Understanding the...

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Product Experience
User Retention Calculation For SaaS
April 28, 2021

Keeping your customers happy can make or break your business. This is especially true in the SaaS world, where retention, not acquisition, is so strongly correlated with profitability. SaaS companies will not survive in the long run without robust user retention strategies. In this article, we’ll help you learn how to calculate your user retention rate using different methods and understand how it can influence the growth of your business. Table...

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