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David defines bullshit management as “the art of spending time doing things that bring no value but drain your energy.” Creating value is a deliberate process. If you don’t know what you’re doing and why you’re doing it, there’s a big chance that you’re doing BS management. Given that you have limited resources, the more BS comes your way, the less valuable your work becomes.
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Are you tracking SaaS metrics without knowing how to make the analytics process easier? In this article, we’ll discuss 8 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.
Thinking of using customer engagement analytics to improve customer relationships and increase user engagement? Here is how to collect data for customer engagement analytics properly.
A customer expansion strategy is a playbook for increasing the revenue you get from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans.
A customer engagement platform in your toolbelt greatly increases your conversions, sales, and overall business success. Here are 12 of the best customer engagement platforms in 2024!
Customer loyalty is the emotional connection existing customers have with your brand, which leads them to repeatedly engage with and purchase from you over other competitors. Such loyalty generally results from positive customer experiences, like great customer service or personalized interactions, that build customer trust.
