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Search Results for: customer insights

Updated September 15, 2024

Adoption vs Engagement: Key Differences & How to Improve Both

Adoption vs engagement metrics: how are they different or are they the same? Let’s see what adoption and engagement metrics are all about and how you can improve them.

Userpilot Team

Userpilot Team

Product Management Process: The 7 Stages Explained
Product September 15, 2024

Product Management Process: The 7 Stages Explained

What does the product management process involve? What are its stages? Why is it important for product managers to follow them? These are just a couple of the many questions that we are going to tackle in this article.

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

Negative NPS Score: Why It Happens and How To Fix It cover
Career September 15, 2024

Negative NPS Score: Why It Happens and How To Fix It

If you’ve been conducting user sentiment surveys recently, there’s a good chance you faced a negative NPS score. Or else, why would you be here? In this article, we go over why you got a negative NPS and what you can do to prevent it from stunting your product growth.

Userpilot Team

Userpilot Team

Product Adoption Curve: How to Improve Adoption Rates at Each Stage
Product Management September 15, 2024

Product Adoption Curve: How to Improve Adoption Rates at Each Stage

The Product Adoption Curve shows you how new products are adopted through different customer segments. It’s an important concept to understand if you want a chance at product/market fit for your SaaS.

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

6 B2B SaaS Metrics That Matter and How To Measure and Improve Them?
Comparison September 15, 2024

6 B2B SaaS Metrics That Matter and How To Measure and Improve Them?

B2B SaaS metrics are essential for measuring progress towards growth, identifying friction points, and aligning your team with business objectives. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth.

Userpilot Team

Userpilot Team

Usability vs User Experience: What is The Difference?
Comparison September 15, 2024

Usability vs User Experience: What is The Difference?

Learn more about usability vs user experience, the difference and the relationship between the two and enhance your user experience.

Sophie Grigoryan

Sophie Grigoryan

Content Project Manager

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