Search Results for: customer insights

Exploring Userpilot Flow Analytics: A Walkthrough

Exploring Userpilot Flow Analytics: A Walkthrough cover
User Onboarding

Userpilot flows are sequences of UI patterns that product, marketing, and customer success teams can use for: user onboarding in-app guidance and support customer education user engagement account expansion. What patterns are available in Userpilot? There are 6 different types you can create: pop-up modals, tooltips, slideouts, banners, spotlights, and driven actions.


Onboarding Call vs Automated In-app Onboarding: When to Use Each?

Onboarding Call vs Automated In-app Onboarding: When to Use Each? cover
User Onboarding

User onboarding is the process of helping new users learn how to use your product or service and achieve their desired goals. The onboarding experience encompasses the whole first stage of the customer journey. In this blog, we’ll explore the differences between the two methods – and when it makes sense to use both.


User Experience Analytics in SaaS: Tools, Data Collection & More

User Experience Analytics in SaaS: Tools, Data Collection & More cover
UX Analytics

User experience analytics, often abbreviated as UX analytics, is the process of collecting, analyzing, and interpreting customer data to gain insights into how they interact with your platform. This guide shows you how to get started right away. As you read through, you will learn the different UX data types and how to measure them.