Customer feedback is your roadmap to creating products your customers will rave. Use reviews, surveys, and social media insights to refine your products, enhance user experiences, and build trust. Actively listen, respond thoughtfully, and watch your business thrive by turning feedback into action. Learn how to get customer insights and use the strategies to make the most out of them.
While acquiring new customers is crucial, it’s important not to neglect the ones you already have. Furthermore, effective retention takes more than just intuitions about what will keep customers satisfied. In this guide, we’ll provide step-by-step processes to generate hard, actionable data, and clear strategies for making the most of your relationship with your customers.
“How World-Class Product Teams Are Winning in the AI Era” is one of the talks at this year’s Product Drive Summit. Delivered by Carlos Gonzalez de Villaumbrosia, it tackles the challenges and opportunities AI-revolution poses for product teams. Let’s look at a quick overview of the key ideas from the talk.
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David defines bullshit management as “the art of spending time doing things that bring no value but drain your energy.” Creating value is a deliberate process. If you don’t know what you’re doing and why you’re doing it, there’s a big chance that you’re doing BS management. Given that you have limited resources, the more BS comes your way, the less valuable your work becomes.
![10 Analytics Dashboard Examples to Gain Data Insights for SaaS [+Best Tools]](https://blog-static.userpilot.com/blog/wp-content/uploads/2024/03/10-Analytics-Dashboard-Examples-to-Gain-Data-Insights-for-SaaS-Best-Tools-1024x670.png)
Are you tracking SaaS metrics without knowing how to make the analytics process easier? In this article, we’ll discuss 8 analytics dashboard examples. It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them.
A customer expansion strategy is a playbook for increasing the revenue you get from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans.
