How to Perfect Your Mobile App Experience with These 7 Tools11 min read

Imagine launching your mobile app after months of development, only to see users abandon it after a single use. In fact, this is the reality for many products: 74% of app users churn the day after an app install. And as you might have guessed, one of the primary reasons behind churn is poor app experience.

Research shows that 88% of users are less likely to return to an app after a single bad experience, and 90% have stopped using an app altogether due to poor performance. Whether it’s slow load times, inefficient onboarding, or cluttered interfaces, friction in the user journey quickly translates into lost users and lost revenue.

So, how do you avoid falling into the negative side of these statistics? Well, nothing new here, by constantly analyzing, optimizing, and personalizing user experiences. And to do that, you need the right tools in your stack. One of such tools is Userpilot, a no-code digital adoption platform that’s empowering thousands of product teams like yours to analyze and improve the user experience. In this article, I’ll walk you through the seven features of our app and explain how exactly your mobile app can benefit from them.

How can Userpilot help you improve the mobile app experience?

Userpilot is a comprehensive product growth platform that supports mobile as well as web apps. It combines different layers, such as product analytics, user feedback, and in-app guidance, into one platform.

1. Use segmentation and targeting to personalize the app experience

Do I even need to explain the importance of personalization at this point? We already know that a generic, one-size-fits-all experience no longer cuts it these days. It creates unnecessary friction, slows down adoption, and leaves users feeling disconnected from the product. On the other hand, a personalized experience makes the app feel intuitive, relevant, and designed with the user’s specific goals in mind. This leads to higher engagement, increased satisfaction, and stronger long-term retention.

Userpilot makes this level of personalization both scalable and precise with its advanced segmentation and targeting features. SaaS teams can group users by persona, role, behavior, or lifecycle stage, and then deliver targeted in-app experiences that speak directly to each group’s needs. For instance, a product analytics platform might show experienced users a walkthrough for configuring advanced dashboards, while guiding new users through the basics of connecting their data sources.

Userpilot’s localization feature takes personalization further, allowing you to tailor the experience for your global audiences and build trust with them. And you can do all of this with a click of a button. You don’t even need to recreate in-app messages from scratch in new languages; Userpilot’s AI-powered translation service will do it for you.

2. Design mobile carousels to drive feature adoption

Mobile carousels are a set of horizontal, swipeable panels that you can go through like a slideshow. You can use them to highlight key features and guide customers step-by-step through adopting them.

They are most commonly used in primary onboarding for introducing new users to the app, helping them adopt core features.

Userpilot allows you to fully customize the look and feel of mobile carousels, which are completely on-brand. And what’s the best part, it’s all done via an intuitive Chrome extension, which non-technical team members like you can easily use without developer support.

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3. Leverage mobile slideouts to provide contextual guidance

Mobile slideouts are panels that slide into view, typically from the bottom or side of the mobile screen. These in-app UI elements are great for delivering contextual tips while the user is actively using the app and guiding them in a non-intrusive way.

With Userpilot, you can trigger slideouts based on specific events or screens, making sure they are timely and relevant.

For example, if customers skip connecting to a third-party integration like Google Analytics with your app, create a slideout to provide guidance on how to do it.

4. Use hyper-relevant push notifications to drive meaningful engagement

Now, I know that you may be hesitant to implement push notifications for your app, because you probably fell victim to spammy push notifications yourself, and felt the urge to uninstall the app. I’ve been there too, and in fact, I’ve rage-deleted several apps after being bombarded with annoying notifications. But it doesn’t have to always end that way; if used thoughtfully, push notifications can be a powerful asset for re-engaging your users and improving their experience.

The key is that instead of sending generic push notifications, you need to tailor them based on users’ preferences and behavior.

For example, you can target users who have already adopted the core features of your app and send them a new notification, inviting them to try out a newly launched feature relevant to their use case and deep-linking them directly to key actions.

With Userpilot, you can send push notifications from the same platform as in-app onboarding flows, eliminating the complexity of extra tools, APIs, and workflows.

5. Track engagement analytics to identify friction in the user journey

Trying to improve your app experience without data is like flying blind. Userpilot’s analytics dashboard helps you measure your app’s overall usability, including:

• Views: The total number of times users encounter a specific flow or message.
• Completions: The count and percentage of users who finish the flow from the first to the last step.
• Dismiss rates: The percentage of users who close or skip the flow before reaching the end.
• Performance by segment: A breakdown of views, completions, and dismiss rates across user cohorts (e.g., device type, behavior, or geography).

Track the performance of your messages to understand what’s working and what’s not. You can spot where customers abandon a process halfway, maybe a button is unclear, or a step is confusing, and dig into that segment’s behavior for clues. You can also filter by device, user cohort, or geography to pinpoint friction points in customer experiences across platforms.

These insights can help you take actionable next steps, like iterating specific flow steps, tweaking messaging, or adding guides where users need them most.

6. Launch mobile surveys to collect real-time user feedback

Gathering real-time customer feedback directly from mobile users is one of the best ways of identifying friction points in the user experience and identifying opportunities for improvement. Userpilot comes here to help again; it offers more than 15+ survey templates ( including NPS, CSAT, CES) for gathering relevant feedback across the user journey.

You can trigger these surveys after key user interactions, such as onboarding completion or a call with a customer support agent, to measure the app experience at specific touchpoints.

Userpilot also has conditional logic for tailoring follow-up questions based on earlier answers, ensuring that your surveys stay relevant to users and increasing the response rates.

Alternative tools for designing mobile app experiences

Many tools claim to offer mobile support, but most miss key ingredients such as push notifications, mobile-optimized UI, real-time analytics, or no-code setup. Here are five alternatives that are comparable to Userpilot.

• Pendo: Pendo excels at granular analytics across iOS, Android, and cross-platform funnels. It offers feedback and onboarding flows but lacks push notifications and mobile-specific UI. Enterprise setups can be complex, requiring developer support and lengthy implementation.
• Appcues: Appcues provides a no-code way to build onboarding flows, banners, and CTAs for iOS and Android without developer input. It supports analytics and embedded surveys but uses web-style UI components on mobile and lacks localization features.
• Intercom: Intercom combines live chat, in-app notifications, and push notifications across iOS and Android. It lacks built-in mobile analytics and uses desktop-style UI components. Setup requires several integrations and coding expertise.
• Whatfix: Whatfix focuses on employee onboarding with in-app walkthroughs and self-help resources on mobile. It supports behavior-based triggers, basic surveys, and localization, but doesn’t offer push notifications. Analytics are limited, and implementation can be technically demanding.
• WalkMe: WalkMe delivers enterprise-grade in-app guidance and analytics, but it lacks push notifications and a mobile-optimized user interface. It excels at multi-app funnel tracking and mobile content flows, yet the setup is complex and requires coding expertise.

Why Userpilot is the best choice for app experience optimization

Userpilot is the ultimate digital adoption platform that replaces the need for multiple tools and simplifies your workflow. With a unified platform like Userpilot, you can monitor user behavior, collect qualitative feedback, and create flows to guide users all from a single platform, without fragmenting your data.

Not only is it user-friendly, but it’s also very affordable, considering the number of features and value that come with it. Its Growth plan for web starts at only 799$ per month and includes all the juicy features available. For an additional 6000$, you also get access to the newly launched mobile version, which is already bringing value to our thousands of users, like Dean Lindsay from Third Bridge:

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Ready to get started with perfecting your app experience? Book a demo today with our team at Userpilot and they’ll show you how.

Boost Your App Experience with Userpilot’s No-Code Mobile Features!

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• 14 Day Trial
• No Credit Card Required