Search Results for: customer insights

What Is Secondary Navigation? [+ Examples]

What Is Secondary Navigation? [+ Examples] cover
User Engagement

The secondary navigation of your website or application can make or break product engagement—that’s how essential it is. That said, let’s explore some secondary navigation examples, the role of secondary navigation in UX, the key differences between primary and secondary navigation, and share some strategies to aid your navigation.


The 7 Best SaaS Analytics Software of 2024

Updated UX Analytics

Find the right analytics tools for your SaaS business that can help you make informed and data-driven product and marketing decisions. In this post, we will break down the analytics software each SaaS business needs to understand their buyer and user personas, prospects, users, and revenue metrics & company health.


10 Event Analytics Use Cases for SaaS [+ Examples]

10 Event Analytics Use Cases for SaaS [+ Examples] cover
UX Analytics

Event analytics is a great way for SaaS companies to study user interactions to gain actionable insights into the customer journey. Knowing what steps users take to perform an event can help uncover friction points that are ruining the customer experience. While there are several benefits to it, performing such product analytics isn’t always easy. That’s why a good starting point is to learn from the best by going over our list of the top event-tracking use cases.


How to Create a Feature Launch Plan + Best Practices

How to Create a Feature Launch Plan + Best Practices cover
Product Management

Improving your product with new features is integral to increasing user retention and loyalty. A feature launch plan can help guide different teams, from product and engineering to marketing, through different stages of developing, releasing, and promoting a new feature. Here’s how to create a solid feature launch plan for the perfect feature release.