Search Results for: customer insights

Nonresponse Bias: What It Is and How to Reduce It?

Nonresponse Bias: What It Is and How to Reduce It? cover
Product Management

Nonresponse bias occurs when a group of users are not able to complete a survey and as a result, its results are skewed. To avoid the problem, invest in inclusive survey design, keep your surveys short and to the point, and consider rewarding users for their participation. If you want to see how to design and contextually trigger targeted surveys with Userpilot, book the demo!


Survey Translation 101: A Guide for SaaS Companies

Survey Translation 101: A Guide for SaaS Companies cover
Product Management

How can you translate a survey to a language that your users prefer? This guide reviews the most common obstacles that you can come across and look at two approaches to survey translation, human and automatic. Finally, it shows you how you can translate your surveys with Userpilot.


Product-Led Organization for SaaS: What It Means and How to Become One

Product-Led Organization for SaaS: What It Means and How to Become One cover
Growth

A product-led organization emphasizes its product as its main growth strategy. It means that the company’s products are designed so users can easily discover its core features without needing much assistance from sales or customer success teams. We explore what it means to be a product-led organization and how you can unlock product growth with “product-led” strategies.