A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. But how do you collect the right data for your analysis? This article shows you a step-by-step process and some of the best tools to use.
Learning from the success of product-led growth examples can be a game changer for your business. This article examines the most important qualities of a product-led company, as well as examples of product-led companies that have cracked the code.
In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention, revenue, and engagement.
This guide on ‘correlation and causation’ clarifies these concepts, essential for those seeking to make informed decisions using product analytics. We’ll also provide you with examples for a better understanding of the cause-and-effect relationship.
In this article, we break down the concept of the marketing funnel and share examples of practical strategies to give you a better idea of how it helps with user engagement.
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End-user support allows you to provide assistance to users before and after they encounter any issues. This blog explains everything you need to know on end-user support and gives you tips for proper implementation. Inside, you’ll also see examples and tools to help you bring those ideas to life.
