Tag: customer success best practices

Customer Success
6 Less Known Customer Success Best Practices to Reduce Churn and Improve Retention [+Case Study]
August 8, 2019

Customer Success is the sexy new topic in the SaaS & Software industry. We're here to give you a detailed understanding of customer success best practices. To be a fast-growing company, you don’t just need to grow your sales and month-on-month MRR. Another important aspect of growth is your ability to retain and renew your existing customers. Struggling with renewals and retention will burn cash faster than you think. Hence, you will have...

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